Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#10448502February 19, 2012
SERVICE BRAKES, HYDRAULIC
WHILE APPROACHING A STOPLIGHT WITH LIGHT BRAKING, FOR APPROXIMATELY A HALF BLOCK, THE ABS STARTED TO PULSATE THE FRONT BRAKES THUS CAUSING THEM TO LOSE EFFECTIVENESS. I TRIED TO PUSH HARDER BUT HAD NO EFFECT ON THE CONDITION. I THEN LET CLEAR OFF THE BRAKE PEDAL IN ORDER FOR THE BRAKES TO "RESET" IF YOU WILL, THEN I WAS ABLE STOP PRIOR TO RUNNING THROUGH THE RED LIGHT. HAD THERE BEEN A VEHICLE OR PEDESTRIAN IN FRONT OF ME THE OUTCOME WOULD HAVE NOT BEEN A GOOD ONE. I BELIEVE TOYOTA HAS A PROBLEM WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448057February 15, 2012
SERVICE BRAKES, HYDRAULIC
AT 55 MPH, I APPLIED MY BRAKES AND RATHER THAN STOPPING THE VEHICLE, THE BRAKE PAD WENT ALL THE WAY TO THE FLOOR. BY PUMPING THE BRAKES REPEATEDLY AND SLOWING TO A POINT I COULD APPLY THE EMERGENCY BRAKE, I WAS ABLE TO STOP THE VEHICLE. HAD I NEEDED TO STOP QUICKLY, I WOULD NOT HAVE BEEN ABLE TO. THE MASTER CYLINDER FAILED CAUSING THE BRAKING ISSUE. I HAD THE COMPONENT REPLACED AND HAVE HAD NO BRAKING ISSUES SINCE. THE MASTER CYLINDER HAS BEEN RECALLED ON 740,000 TOYOTA VEHICLES, BUT NOT THE FJ CRUISER. ISSUES WITH BRAKING/MASTER CYLINDER HAVE BEEN REPORTING ON WWW.NHTSA.GOV FOR THE 2007 FJ CRUISER, SO THIS IS A KNOWN ISSUE. I HAVE REQUESTED THAT TOYOTA OPEN AN INVESTIGATION FOR THIS ISSUE, BUT THEY HAVE NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447351February 10, 2012
SERVICE BRAKES, HYDRAULIC
THE BRAKES JUST FAILED AND WAS SUDDENLY UNRESPONSIVE AT LOW SPEED WHEN I WAS DRIVING OVER SLIGHTLY BUMPY ROAD ON I-10 LOS ANGELES, THE ROAD WAS NOT ICY NEITHER HAD ANY DIRT OR SAND, IT FELT LIKE THAT I HAD NO BRAKES, AND ALMOST HIT THE CAR INFRONT OF ME, LUCKILY IT CAME TO A STOP WHEN I STEPPED THE BRAKES SO HARD THAT IT FEELS LIKE USELESS. I TOOK MY CAR TO MY MECHANICS,THEY INSPECTED IT AND TOLD ME THAT IT WAS FINE. THE BRAKE PADS WERE VERY NEW. I REPLACED NEW BRAKE FLUIDS, BUT THIS INCIDENT HAPPENED AGAIN ! I WENT TO FJ CRUISER FORUM,AND LOTS OF PEOPLE HAS ENCOUNTER THIS SAME SITUATION WHEN DRIVING OVER POT HOLES TO CAUSE THE FAILURE IN THE ABS COMPUTER. AND TOYOTA CAN DO NOTHING ABOUT IT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446160February 1, 2012
WHEELS
TL* THE CONTACT OWNS A 2010 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE FRONT END ALIGNMENT WAS NOT ADEQUATE BECAUSE THE TIRES WEIGHED SIGNIFICANTLY MORE THAN WHAT WAS INDICATED IN THE OWNER'S MANUAL. THE CONTACT ALSO STATED THAT THE MANUFACTURER INSTALLED THE INCORRECT SIZED TIRES ON THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER OFFERED ASSISTANCE BECAUSE THE REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V148000 (TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS), HAD ALREADY BEEN PERFORMED. THE CONTACT BELIEVED THAT THIS WAS NOT THE CORRECT REMEDY FOR THE FAILURE. NO ADDITIONAL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443835January 15, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I ATTEMPTED TO SUBMIT MY VEHICLE TO THE SERVICE DEPARTMENT AT TOYOTA OF LONGVIEW, IN LONGVIEW, TEXAS, IN RESPONSE TO SAFETY RECALL NOTICE TITLED "CERTAIN 2008 THROUGH 2011 MODEL YEAR FJ CRUISER VEHICLES EQUIPPED WITH TRD ACCESSORY WHEELS AND TOYOTA-RECOMMENDED LIGHT TRUCK TIRES." I REQUESTED THE TPMS ECU BE REPLACED, THE COLD TIRE INFLATION PRESSURE BE REVISED AND A NEW TIRE/LOADING LABEL INSTALLED. TOYOTA OF LONGVIEW REFUSED TO PERFORM THE RECOMMENDED WORK UNLESS I PAID A $99.00 DIAGNOSTIC FEE. THE RECALL NOTICE STATED THESE COMPONENTS WILL BE REPLACED AT NO CHARGE TO ME. I BELIEVE THESE COMPONENTS MUST BE REPLACED NOTWITHSTANDING THE SERVICE DEPARTMENT MECHANIC'S OPINION. PLEASE ADVISE ON HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443834January 15, 2012
UNKNOWN OR OTHER
I ATTEMPTED TO SUBMIT MY VEHICLE TO THE SERVICE DEPARTMENT AT TOYOTA OF LONGVIEW, IN LONGVIEW, TEXAS, IN RESPONSE TO SAFETY RECALL NOTICE TITLED "CERTAIN 2008 THROUGH 2011 MODEL YEAR FJ CRUISER VEHICLES EQUIPPED WITH TRD ACCESSORY WHEELS AND TOYOTA-RECOMMENDED LIGHT TRUCK TIRES." I REQUESTED THE TPMS ECU BE REPLACED, THE COLD TIRE INFLATION PRESSURE BE REVISED AND A NEW TIRE/LOADING LABEL INSTALLED. TOYOTA OF LONGVIEW REFUSED TO PERFORM THE RECOMMENDED WORK UNLESS I PAID A $99.00 DIAGNOSTIC FEE. THE RECALL NOTICE STATED THESE COMPONENTS WILL BE REPLACED AT NO CHARGE TO ME. I BELIEVE THESE COMPONENTS MUST BE REPLACED NOTWITHSTANDING THE SERVICE DEPARTMENT MECHANIC'S OPINION. PLEASE ADVISE ON HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443745January 13, 2012
STRUCTURE:BODY
THE INNER FENDER WELL APRON CRUSH ZONES ARE BUCKLING, CRACKING AND RIPPING UNDER NORMAL DRIVING CONDITIONS - IT APPEARS THE FRAME HAS TOO MUCH FLEX AND IS CAUSING THE WEAK SPOT IN THE INNER FENDER WELL TO BREAK. CONCERNED THAT BECAUSE THIS IS A SAFETY RELATED AREA OF THE BODY THAT THIS ISSUE MIGHT IMPACT THE STRUCTURAL INTEGRITY OF THE VEHICLE IN AN ACCIDENT, OR EVEN UNDER NORMAL OPERATING CONDITIONS. THE VEHICLE HAS BEEN TAKEN TO THE TOYOTA DEALER, AND A TOYOTA FIELD ENGINEER EXAMINED THE VEHICLE, INCLUDING TAKING NUMEROUS PICTURES. NO REPAIRS WERE OFFERED AT THAT TIME, AS THEY WERE UNSURE OF THE CAUSE OR REMEDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443626January 12, 2012
STRUCTURE:BODY
THE VEHICLE DEVELOPED A BULGE ON THE DRIVER SIDE ENGINE BAY FENDER APRON. I HAVE SEEN MANY ONLINE AND MET OTHERS IN PERSON WHO SHARE THIS PROBLEM ON THE FJ CRUISERS. THIS CONCERNS ME BECAUSE I FEEL THAT THE STRUCTURAL INTEGRITY OF THE VEHICLE IS NOW COMPROMISED AND DON'T KNOW HOW THIS WILL AFFECT THE SAFETY OF MY VEHICLE IN THE EVENT OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442303January 3, 2012
SERVICE BRAKES, HYDRAULIC
WHILE SLOWING FOR A RED LIGHT, I SLID ON A SMALL PATCH OF ICE. THE BRAKE PEDAL WENT TO THE FLOOR AND THE ABS SYSTEM RELEASED MY BRAKES. I LIFTED MY FOOT OFF THE BRAKE PEDAL AND THE ABS DISENGAGED. I REAPPLIED THE BRAKES AND STOPPED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441118December 23, 2011
SEAT BELTS
I BELIEVE THAT SEAT BELTS ARE ONE OF THE MOST IMPORTANT SAFETY FEATURES ON A CAR AND SHOULD LAST THE LIFE OF A CAR. I AM VERY SURPRISED THAT THE SEAT BELTS ON THIS CAR STARTED TO SHOW A FAILING TREND AT ALMOST 40000 MILES. BOTH PASSENGER AND DRIVER SIDES ARE FAILING, RETRACTING AND LOCKING-UP ISSUES. PASSENGER SIDE COMPLETELY FAILED YESTERDAY, IT IS LOCKED UP. COST TO FIX IS VERY EXPENSIVE. .MANY FJ OWNERS ARE REPORTING THE SAME PROBLEM, I ENCOURAGE THOSE WITH THE SAME ISSUE TO FILE A COMPLAINT RATHER THAN POSTING IT ON FJ CRUISER FORUM. IT SHOULD BE A RECALL ISSUE AND TOYOTA SHOULD ASSUME SUCH A RESPONSIBILITY FOR FIXING AN IMPORTANT SAFETY FEATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440245December 17, 2011
SEAT BELTS
PURCHASED CERTIFIED USED TOYOTA AND NEVER TRIED TO USE REAR SEAT BELTS. WHEN WE TRIED TO USE SEAT BELTS ALL THE REAR SEAT BELTS WERE NOT WORKING" WOULD NOT LATCH". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439093December 8, 2011
SERVICE BRAKES, HYDRAULIC
FIRMLY APPLYING BRAKES TO SLOW FOR TRAFFIC, ABS STOPPED VEHICLE VERY QUICKLY, THEN ACTED AS IF ABS WAS WORKING BUT WITH MINIMAL BRAKING POWER. INCIDENT HAPPENED ON SMOOTH, DRY PAVEMENT. VEHICLE MOVING IN A STRAIGHT LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437427November 28, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED DRIVING AT 20 MPH OVER SPEED BUMP. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437470November 28, 2011
STEERING, SUSPENSION
VEHICLE SHIMMY BETWEEN 60MPH AND 70MPH. TIRE BALANCE AND ALIGNMENT WERE PERFORMED BUT THIS DID NOT CORRECT THE PROBLEM. VEHICLE HAS BEEN DOING THIS SINCE NEW (4 MILES). *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436052November 16, 2011
WHEELS, STEERING
VEHICLE EXHIBITS STEERING SHIMMY BETWEEN 40-60 MPH. DEALER HAS REPLACED 4 SETS OF LT TIRES AND 1 SET OR RIMS. AFTER EACH NEW SET OF TIRES AND A FRESH ROAD FORCE BALANCE THE TIRES AND A FEW HUNDRED MILES OF DRIVEN THE SHIMMY WOULD COME BACK. THE VEHICLE'S DOOR PLACE CARD FOR THE TIRES SAYS 33PSI AND 35PSI IN TWO DIFFERENT STICKERS. THE TIRES WOULD SELF DESTRUCT WITHIN A FEW THOUSAND MILES AND THE DEALER WAS UNABLE TO BALANCE THEM AGAIN. THIS IS A RESULT OF UNDERIN-FLATION FOR "E" RATED TIRES. TOYOTA HAS SINCE CHANGED THE PSI TO 46 VS 35 VIA A RECALL. IN MANY CASES THE ECU NEEDS TO BE REPLACED IN ORDER FOR THIS RECALL TO BE PERFORMED. TOYOTA MOTOR SALES IS REFUSING TO PERFORM THIS RECALL GOING BACK TO 2008 ON VEHICLES NOT RUNNING THE OE TIRE. EVEN IF IT IS "E" RATED. THIS CREATED A SERIOUS SAFETY HAZARD. RUNNING UNDER-INFLATED TIRES WILL HEAT UP AND RISK A BLOW OUT. RUNNING THE NHTSA PSI OF 46 WILL CAUSE THE CURRENT TOMS TO FAIL AND DEFEATS THE WHOLE MANDATED TPMS SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434138November 3, 2011
STRUCTURE:BODY
THE INNER FENDER WALL LINERS ARE SPLITTING ON EACH SIDE. THE FJ HAS ON 69K MILES. WE ONLY FOUND OUT ABOUT THIS PROBLEM WHEN WE TOOK THE VEHICLE INTO THE DEAL FOR NOISES WE HEARD UNDER THE HOOD. TOYOTA REFUSES REPAIRING THE PROBLEM COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433893November 1, 2011
SEAT BELTS
2007 TOYOTA FJ CRUISER. PASSENGER SEAT BELT WOULD NOT RETRACT BACKWARD. THE VEHICLE WAS TAKEN TO THE TOYOTA DEALER WHO ADVISED THAT BECAUSE THE VEHICLE WAS OUTSIDE OF THE 6 YEAR/60,000 MILE WARRANTY AND NO RECALLS, THE REPAIR/REPLACEMENT OF THE PASSENGER SEAT BELT ASSEMBLY WAS AT MY EXPENSE. THE DRIVER SIDE SEAT BELT IS ALSO SHOWING SIGNS OF A WEAK RETRACT AND APPEARS THAT IT WILL ALSO REQUIRE REPLACEMENT SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429035October 7, 2011
STEERING
VEHICLE STEERING WHEEL SHAKES VIOLENTLY BETWEEN 55 AND 70 MPH. SEVERAL OTHER FJ OWNERS SEEM TO HAVE THIS ISSUE. DEALER CAN NOT FIX EVEN THOUGH THEY HAVE TIRED MULTIPLE WHEEL BALANCES AND TIRE ROTATIONS. NOT SAFE TO DRIVE ON THE HIGHWAY LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428992October 6, 2011
WHEELS
TL* THE CONTACT OWNS A 2008 TOYOTA FJ CRUISER. THE CONTACT STARTED THE IGNITION AND THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, THE FAILURE WOULD UNEXPECTEDLY OCCUR WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DEFLATED THE TIRES AND THE MALFUNCTION CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 11/10/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428997October 6, 2011
STEERING
VEHICLE EXHIBITED EXCESSIVE STEERING WHEEL SHAKE INDICATIVE OF WHEELS BEING OFF BALANCE. AFTER ATTEMPTING TO RE-BALANCE 6 TIMES AT 4 DIFFERENT SHOPS THE SYMPTOM PERSISTS INTERMITTENTLY. OTHER FJ OWNERS OF 2010 MODEL YEAR AND NEWER FJ CRUISERS HAVE COMPLAINED THAT THEIR VEHICLES HAVE EXHIBITED THE SAME BEHAVIOR. THE PROBLEM (BASED ON FEED BACK FROM OTHER OWNERS ON INTERNET FORUMS) IS SPREAD ACROSS DIFFERENT MODELS, WHEEL AND TIRE COMBINATIONS. MANY OF THEM HAVE TAKEN THEIR VEHICLES BACK TO TOYOTA WHO CLAIMS THE SHAKING IS NORMAL. HOWEVER THE VEHICLE SEEMS UNSTABLE AT SPEED RANGING FROM 45 TO 60MPH, MOST EVIDENT AT ABOUT 50MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota FJ Cruiser