Toyota Corolla Complaints (2021)

184 consumer complaints on file.

#11544433September 13, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, WHEELS
I am making a complaint about my 2021 corolla SE because I am constantly running into issues that cost and are not my fault as to why these issues have come about. I bought my car in March 2021, in May 2021 my car hit a bump in the highway and cracked my rim and bust my tire. Luckily I have alloy and tire coverage so I did not have to come out of my pocket. Next, my two front tires are constantly wearing down on the inside of the tread making the wires be exposed and causing me to have a blow out or needing to replace my tires at least 4 to 5 times since I have had my car. My car only has 71,000 on it to need that many tires replaced. I go and get my car serviced where I purchased my car at the toyota dealer so If I needed and alignment or tires rotated they would have let me know that and the only time I was informed I needed an alignment was when I got all new tires. Then, in November of 2022 my front lighting sytem when completely out ( signals lights, blinkers, brake lights, etc. I went to get it checked on and the dealer made me feel as if I had an entire electrical issue going on with my car and I would have to pay $160 x2 in order for them to just figure out what was wrong with my practically new vehicle. They came back and explained it was only a fuse and the fuse is $5 but still attempted to charge me for diagnostics. After this encounter I had to be ugly just to not come out of pocket for a large sum. At that visit there was an "engine malfunction" light on as well that they did not mend and continues to blink to this date. Prior to my last servicing appointment last week my entire radio system went out ( backup camera, radio, gps system, bluetooth). I was told at the dealer that I would have to pay $160 for them to diagnose my issue and and then pay for the repair. I asked my service manager if there were any recalls on my car for these issues and he stated no but as for the 2022-2023 models there are recalls. I need help with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540850August 25, 2023
ENGINE
I went in after my vehicle displayed a check engine code after my recent visit to the dealer which included a regular oil change plus multi point inspection. At 51k miles the check engine went on and said immediately to go to the dealer. After paying for the dealer inspection, which was extra money, the issue was the engine coolant bypass valve for my vehicle that failed and leaked. I asked if this was common and the dealer said yes since they've been replacing them. I checked online forums and hundreds of people have had this issue at random miles. This costed me over $900 dollars to repair and could of damaged my cars engine leaving me without a vehicle or cause a safety accident. I paid a hefty bill for a faulty item that should have been recalled since it's quite "common" according to the toyota dealership. I regularly maintain my vehicle with the recommended maintenance and this should have not occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531363July 10, 2023
AIR BAGS
The contact owns a 2021 Toyota Corolla. The contact stated that while the vehicle was parked, upon approaching it, he observed flames emanating from both the driver's and passenger's side air bags, overtaking the entire dashboard. The local fire department arrived and was able to extinguish the flames. Both police and fire reports were filed following the fire, but no injuries were reported. No warning lights were illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic but instead towed to a tow yard. The vehicle was not repaired pending an insurance claim. The manufacturer was not notified of the failure. The failure mileage was 55,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11521142May 9, 2023
AIR BAGS, SEAT BELTS:FRONT:RETRACTOR
The contact owns a 2021 Toyota Corolla. The contact stated while at a stop light in the turning lane, another vehicle rear-ended the contact, causing minor damages to the rear bumper of the vehicle. The contact was unsure of the damages to the other vehicle. No air bags deploy. The contact stated that the front driver side and front passenger side seat belts did not restrain causing both the contact and the passenger to strike their head. The contact noise was broken along with other head, eyes, and face injuries and the passenger also head and eyes injuries, both the contact and passenger sought medical attention and were transported to the hospital. A police report was filed. The vehicle was not towed. The dealer was not contacted. The manufacturer was contacted but no assistance was provided and advised to contact the NHTSA Hotline. The failure mileage was 5,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11507148February 14, 2023
UNKNOWN OR OTHER
I was parked in my parking space I reversed into the space. I left the car running in park to dispose of trash. When I come back to my car to retrieve my cell phone and key out of the ignition. When the car turned off, the car began to roll down as my space is at a slight decline and the result of this was me bumping into a motorcycle who is parked directly across from my spot. I attempted to brake and I wasn’t able to steer as I had vehicles to my left and right and this happened in a distance of maybe 20-25 ft. The other party was notified no one was hurt but both my vehicle and his bike took damage. I have damage to my front grill because of this malfunction. This has never happened before but as this is a new car, this concerns me greatly and has been brought to Toyota’s attention. I wanted to file a complaint as I know others have my same vehicle and they may have had or might end up in the same situation as I was in. I believe it is the parking brake that was the issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503491January 24, 2023
AIR BAGS
The contact owned a 2021 Toyota Corolla. The contact stated that while driving at an undisclosed speed, another vehicle ran a red light and crashed into the front passenger's side door. The contact stated that the air bags deployed, except for the driver's side steering wheel air bag. The impact caused her chest to lunge forward, and the contact fractured her neck. A passenger seated in the passenger's side front seat sustained bruising from her neck, her waist, and a fractured collarbone. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11502288January 17, 2023
AIR BAGS, STEERING, SEATS
I was rear ended. During the impact, which was enough to accelerate my vehicle from 9 mph to 36 mph, the steering wheel came completely off of the car and hit me in the head. The steering wheel was in the back seat immediately following the impact and my vehicle was traveling at 36 mph with no way to steer out control it and no airbags in front of me in case of a secondary collision. This happened on a busy interstate with dozens of drivers endangered by my out of control vehicle. Traffic had slowed for construction and it was a miracle I wasn't further injured or caused injury to anyone else. Toyota sent an inspector to look over the vehicle, and it may still be available on the wrecker lot.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11498697December 23, 2022
VISIBILITY/WIPER
came out and windshield was cracked. Toyota makes defective cheap windshields
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498348December 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
I purchased my Toyota corolla SE 2021 in May 2021 with 11 miles on it. I received safety connect trial for one year. It was so unsafe. I believe there was an invasion of privacy because after requesting my data held at Toyota Corp., I read of times of install/deactivation that were not proper in accordance of my purchase and my understanding of the set up at time of purchase. It appears this safety connect was already connected before my purchase, which is a safety issue and is a violation of privacy and lead to data breach. With my connected device, iPhone, acting crazy and miss reading my locations and redirecting, etc., I was on my way to Apple in December 2021 with 2016 miles on my car. I believe the remote connect was being controlled by others as up to five devices are allowed on the module. GPS worked accordingly obviously, because when I exited the interstate, immediately my engine stalled out at 50 miles an hour in the rain. I was scared to death and found the closest gas station to pull over and stop my engine. About 30 minutes later, I continued to apple, 1 mile away. After restarting my car, I was alerted to be safe and contact my provider. I found out that that meant that my control module was blown. This has affected me in a few ways. Maps have read I am in China, South Florida, north, Florida, Georgia, California. I also went to the local Toyota for an oil change and tire rotation in October 2022 and learned that I needed a tire replacement and the pressure was down to 15 pounds. No light appeared. If the communication module is destroyed, then all of the safety features are, as well. No lights alert, no Blindspot warning days, automatic emergency, braking has failed as well, as I recall when it worked and it is not even sensing a vehicle or anything in front of it. Also the red signs that display, stop, certain miles per hour, etc. are reading incorrectly. Furthermore, Toyota wants to disclaim all warranties associated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496560December 8, 2022
UNKNOWN OR OTHER
Every thing is good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491250October 28, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Around 1900-2000 miles of ownership, 6 months after purchase, I was driving on I95 in the rain, 65 MPH, traffic in West Palm Beach, Fl, on my way to Apple(Mall). Upon exit, my engine completely stalled out. I pulled off road, not smoothly at all, turned off the car and it restarted 30 minutes later so I resumed my travels. The next day, my vehicle alerted me that the communication module had blown, not in those words. I had called Toyota and told the representative of the spoken alert and she informed me to go to dealership. They were clueless how to fix and reset battery. This communication is vital for all modules to perform safety features. Today I had a large screw in tire and no alerts of low pressure. Tire read 12 lbs pressure. My lane departure/correction doesnt work half of the time. My attorney has informed me that he hears there are concerning issues involved and noncompliance has led to him filing suit today. Software Source code leaked and left open on GitHub for 5 years has compromised the safety of all connected customers and their devices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488549October 9, 2022
EXTERIOR LIGHTING
Headlights are defective. There is a "V" shaped dark spot in the headlights of the vehicle when on low beam. The significant unlit "V" shaped area does not allow the driver to see objects in the roadway which come up on a driver rather quickly, resulting in collisions. Toyota is aware of the defect, but will not act on it. Toyota Claim # 220811002276. There have been two collisions involving items in the roadway due to this headlight defect. Total out of pocket costs on the damage have been in excess of $1,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11488383October 7, 2022
SEAT BELTS
I have brought my car to Toyota of New Orleans (the same place I bought it) regarding an issue where if my kids are in the backseat unbuckled the seat belt alert does not ring to indicate that the seatbelts are not hooked also if I undo the seatbelt while driving it does not alert either. Also, when I am driving and nobody is in the backseat, and nothing is on the seats etc. the seat belt alert will begin to ring. I have record this on my phone and showed Toyota they have checked my care twice and I let if at the dealership for 3 days and they cannot duplicate the problem I explained it happens at different times however they said they see the video but can't get it to do it at the shop. so now I am stuck with a car that is a safety concern for me and my children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483604September 8, 2022
UNKNOWN OR OTHER
No problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482233August 31, 2022
UNKNOWN OR OTHER
No problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480914August 24, 2022
AIR BAGS
Front end collision at 50mph with deer. No airbag deployment, car was totaled
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11480884August 23, 2022
WHEELS, SERVICE BRAKES
Recently my car was in an accident involving 2 other vehicles. An SUV in front of me rear-ended someone and then I rear-ended the SUV. We were in heavy traffic at a major intersection and were stopped at a red light. The light turned green and we began to move. We were accelerating from a stop and were maybe approaching 10 -15 mph. Traffic started to back up at the next light and so the first car stopped suddenly so as not to block the intersection. Then the driver in front of me crashed into that car. He was on his phone, not looking, and didn't have time to brake. I was about 2-3 car lengths behind when he came to a complete stop. I was also still accelerating, as were most cars, since the light had just turned green. As soon as the vehicle in front of me hit the other car and stopped moving, I immediately applied my brakes. Based on the distance I believe I should have been able to stop. I remember thinking there was plenty of room. Except that the ABS came on and, instead of stopping my car before hitting the object in front of me (because the car is also capable of doing that), it just continued to let my car slide right into the back of the vehicle in front of me. I was then "at fault" according to my insurance company despite my explanation of the details. This led to a $500 deductible for repairs and an increase in my insurance rate. I honestly believe that the ABS should not have activated in that situation. If the car is able to recognize and even stop for objects in front of it, why would it let me slide into another car? I've had similar situations with my other cars in the past and they always stopped quickly, often avoiding this very situation. To summarize, I feel that the antilock brake system in my car failed to act in a safe and appropriate manner, thus causing an increased risk of damage or injury to the vehicle and passengers. In my case it resulted in damage to my car and a lot of extra money to cover those damages. Thank you
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11473590July 12, 2022
POWER TRAIN
I was driving home from school, and while trying to change lanes on fairly busy road on a hill and my car with a CVT transmission stalled out and a check engine light appeared on my dash with a message reading “drive-start control malfunction”. While trying to limp the car home, the engine killed power three or four times within like a five minute drive up some hilly roads and I constantly had to pull to the side and turn the car off and on just to make it up the next hill. I took it in the same day the issue were happening and they didn’t diagnose the issue until two three week after I had originally brought it in and said it was a CVT issue. A week or two prior to this happening, I was coming down a hill towards a stop light and when I get hit the stop light my car jerked and the “drive-start control malfunction” messages appeared then immediately went away, so I paid it no mind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470679June 23, 2022
SERVICE BRAKES
The contact owns a 2021 Toyota Corolla. The contact stated while driving 30 MPH, the parking brake warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. Additionally, the brake warning light was illuminated. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466934June 1, 2022
ENGINE
2021 TOYOTA COROLLA. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THAT WHILE PARKING THE VEHICLE ACCELERATED OVER A BARRIER. WHEN THE CONSUMER REVERSED THE VEHICLE, IT ACCELERATED BACKWARDS INTO ANOTHER VEHICLE CAUSING DAMAGE. THE VEHICLE WAS BEING REPAIRED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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