Toyota Camry Complaints

19,642 consumer complaints on file.

#766882September 9, 2002
ELECTRICAL SYSTEM:IGNITION
THE COILS WERE REPLACED AT SCHUCK'S FIVE TIMES AND THE LAST SIXTH ONE IS TOYOTA'S MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766904September 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM CONCERNED WHY IT IS THAT TOYOTA DID NOT CONTACT ME WITH ONE OF THE LETTERS TELLING ME ABOUT ENGINE GEL UNTIL I CONTACTED THEM ABOUT ANOTHER ENGINE FAILURE THAT I HAD WITH ANOTHER CAR. I HAVE SPOKEN WITH MANY THAT HAVE THE TOYOTA'S THAT FALL UNDER THE ENGINE GEL CAMPAIGN AND THEY TOO HAVE NOT RECEIVED LETTERS ABOUT THIS POTENTIAL PROBLEM. I AM UNDERSTAND THAT TOYOTA HEADED OFF A RECALL BY SENDING OUT THESE LETTERS. I AM TELLING YOU THAT THERE ARE A LOAD OF PEOPLE THAT OWN THESE CARS THAT KNOW NOTHING ABOUT THE IMPENDING DAMAGE TO THEIR ENGINES. COULD YOU PLEASE LOOK INTO THIS ASAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766906September 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS ENGINE SEIZED DUE TO ENGINE GEL OR SLUDGE. THE DEALERSHIP THAT I TOOK IT TOO LIED ABOUT THE FAILURE AS WELL AS TOYOTA CORPORATE DENYING ANY RESPONSIBILITY. IT IS PARTICULARLY INSULTING BECAUSE WE OWN A 1998 CAMRY THAT IS UNDER THE GEL PROGRAM AND HAD NOT RECEIVED ANY INFORMATION ABOUT THIS POTENTIAL PROBLEM WITH CAMRY'S. WE TRUSTED THE DEALERSHIP THAT WE HAD THE CAR TOWED TO AND THEY LIED AND SAID THAT IT WAS AN UNFORESEEN PROBLEM AND THAT THEY DID NOT KNOW WHAT HAD CAUSED IT. I HAVE RESEARCHED THIS MATTER TIRELESSLY AND HAVE FOUND THAT THE 2.2 LITER ENGINE THAT IS IN THIS CAR IS IN FACT AT RISK FOR GEL OR SLUDGE. I BELEIVE THAT I HAVE PROOF OF THE SLUDGE PROBELM. TOYOTA CORPORATE IS DENYING ANY RESPONSIBLITLY FOR THIS ENGINE FAILURE THEY PAID FOR HALF OF THE REPAIR UNDER A GOODWILL WARRANTY AND NEVER TOLD ME WHY THIS HAPPENED TO THIS ENGINE. WHEN THE ENGINE SEIZED LUCKILY MY SON WAS ON A CITY STREET,, WHAT IF HE HAD BEEN ON ONE OF THE MANY BRIDGES IN THE JACKSONVILLE AREA OR TRAVELING AT A HIGH RATE OF SPEED? WHEN WILL THE NHSTA HOLD TOYOTA RESPONSIBLE FOR THE DEFECTIVE ENGINES THAT THEY HAVE WORKED SO HARD DEFENDING WHILE BLAMING OWNERS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766865September 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WE HAVE OWNED CAMRYS SINCE 1985. TOOK DELIVERY THIS CAR W/3 MILES ON ODOMETER - BRAKES FELT "MUSHY" BUT GAVE THEM A BREAK-IN PERIOD OF SEVERAL 100 MILES, THEN RETURNED CAR TO DEALER WITH COMPLAINT OF MUSHY BRAKE PEDAL - EXCESSIVE PEDAL TRAVEL & INSTANCES OF THE PEDAL SINKING TO THE FLOOR. SVC WRITER NEVER WROTE UP AN R/O AND SAID THAT THAT WAS THE THE WAY THE "NEW" BRAKES WERE SUPPOSED TO FEEL. UN-SATISFIED WITH THE EXPLANATION ICONTACTED TOYOTA'S E-MAIL RESPONSE LINE AND COMPLAINED. THEY ARRANGED A RETURN SERVICE APPT WITH THE DEALER - R/O WAS WRITTEN UP AND REAR BRAKES WERE "CLEANED AND ADJUSTED" - THE CAR WAS NEVER TEST DRIVEN RE: THE OTHER COMPLAINTS. PROBLEM WAS UN-CORRECTED. CONTACTED TOYOTA'S E-MAIL SERVICE AGAIN AND A PERSONAL APPT W/DEALERS SVC SUPV WAS MADE. NO R/O WAS WRITTEN UP BUT HE TOOK A TEST DRIVE IN MY CAR & ALLOWED ME TO TEST DRIVE A 2002 "DEMONSTRATOR." UNFORTUNATELY THE BRAKES REACTED AND FELT THE SAME WAY IN BOTH VEHICLES. HE EXPLAINED THAT THE RE-DESIGNED BRAKE SYSTEM GAVE THIS EFFECT AND, FURTHER, THAT THE LENGTHY PEDAL TRAVEL COULD NOT BE ADJUSTED OUT. I CANNOT UNDERSTAND HOW THESE RE-DESIGNED BRAKES CAN BE CONSIDERED SAFE! THE PEDAL TRAVEL IF AT LEAST 4-5 INCHES LONG AND BEFORE THE BRAKING EFFECT EVEN BEGINS THE LEVEL OF THE BRAKE PEDAL IS BELOW THAT OF THE ACCELERATOR PEDAL. IF YOUR FOOT IS NOT CENTERED ON THE BRAKE PEDAL (AS IN A PANIC STOP SITUATION) IT IS ENTIRELY CONCEIVABLE THAT ONE COULD BE CONTACTING BOTH THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME, BOTH BRAKING AND ACCELERATING SIMULTANEOUSLY. IN ADDITION, THE LONG PEDAL TRAVEL BEFORE THE BRAKES TAKE EFFECT ADDS AN EXTRA REACTION TIME TO THE STOPPING PROCESS THEREBY LENGTHENING THE STOPPING DISTANCE. I AM MOST UNHAPPY WITH THESE BRAKES AND FOR THE FIRST TIME IN 17 YEARS, UNHAPPY AND DISSATISFIED WITH TOYOTA'S RESPONSE TO THIS PROBLEM. I DEFINITELY FEEL THAT THIS CAR IS MORE UNSAFE TO DRIVE THAN OUR SECOND CAR, A '99 CAMRY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018051September 6, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 5-10 MPH SIDE AIRS BAG INADVERTENTLY DEPLOYED, RESULTING IN A COLLISION. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8018076September 6, 2002
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING AT 45MPH AND WITH NO WARNING RADIO AMPLIFIER LOCATED UNDER RIGHT PASSENGER'S SEAT CAUGHT ON FIRE, CAUSING CONSUMER TO PULL OVER, THE CONSUMR WAS ABLE TO EXTINGUISH THE FIRE AND AS A RESULT SUSTAINED BURNS TO THE HAND.*AK *NLM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#8018016September 5, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES VEHICLE WAS PREVIOUSLY REMEDIED UNDER RECALL NO 92V135000 FOR THE DOOR LOCKS. PROBLEM HAS REOCCURRED. PASSENGER FRONT DOOR LOCK IS FUSED AND DOOR CAN NOT BE OPENED FROM IN OR OUTSIDE THE VEHICLE. CONSUMER ALSO STATES THAT ALL OTHER DOOR LOCKS ARE NOW FAILING AND ONLY WORK INTERMITTENLY.*JBTHE VEHICLE WAS FIXED PER THE RECALL BUT NOW ALL THE DOORS ARE FAILING. CONSUMER FEELS IF THE DOORS HAD BEEN PROPERLY FIXED AT THE TIME OF THE RECALL THEY WOULDN'T BE FAILING TODAY. ONE OF THE DOORS IS PERMANENTLY SHUT. CONSUMER HAS NO OTHER MEANS OF TRANSPORTATION. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766726September 5, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THERE IS A VERY STRONG ROTTEN EGG/SULPHER ODOR EMITTED FROM THE EXHAUST WHETHER THE VEHICLE IS DRIVEN A SHORT OR LONG DISTANCE. I WAS TOLD BY THE DEALER THAT THE ODOR WAS CAUSED BY HIGH SULPHER CONTENT IN THE GASOLINE THAT I WAS PUTTING IN THE CAR AND THAT I SHOULD TRY DIFFERENT BRANDS OF GASOLINE TO SEE WHICH ONE CAUSED THE LEAST ODOR. I HAVE TRIED 3 DIFFERENT BRANDS AND THE ODOR IS STILL THE SAME. I HAVE TALKED TO THE DEALER TWICE ABOUT THE PROBLEM AND WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT SINCE IT WAS THE GASOLINE THAT IS CAUSING THE PROBLEM. I STRONGLY BELIEVE THERE IS A PROBLEM WITH THEH ENGINE OR THE EXHAUST SYSTEM AND THAT EITHER THE DEALER/MANUFACTURER DOES NOT KNOW HOW TO FIX THE PROBLEM OR REFUSES TO ADMIT THAT THERE IS A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567256September 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
VEHICLE GOES INTO OVERDRIVE WHEN DRIVING AT A STEADY SPEED, CAUSING VEHICLE TO LAG, GOING TOO SLOWLY IN THE APPROPRIATE GEAR CAUSES THE VEHICLE TO SUSTAIN A FOWARD AND BACKWARD ROCKING MOTION, CONSUMER WAS INFORMED THAT THE VEHICLES EARLY LOCK UP INTO OVERDRIVE IS A CHARACTERISTIC, THE DEALERSHIP ADVISED CONSUMER TO REMOVE THE VEHICLE FROM OVERDRIVE AT THAT SPEED AND THEN PUT THE VEHICLE BACK INTO OVERDRIVE WHEN SPEED INCREASES, THEREFORE PUTTING IT INTO 3RD GEAR INCREASES THE ENGINE NOISE, INCREASES THE RPMS AND REDUCES THE VEHICLES FUEL ECONOMY, HOWEVER THE OWNERS MANUAL STATES ALWAYS DRIVE THE VEHICLE WITH OVERDRIVE ON FOR BETTER FUEL ECONOMY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017663August 30, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING ENGINE CAUGHT ON FIRE UNDER HOOD. NO INJURIES. VEHICLE CHECKED BY DEALER WHO COULD NOT DETERMINE CAUSE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#766461August 30, 2002
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELT RETRACTOR ASSEMBLY IS BROKEN. THE SEAT BELT IS INOPERABLE. THIS OF COURSE POSES A SIGNIFICANT SAFETY HAZARD TO PASSENGERS IN THIS SEAT. IT ALSO PRESENTS A LEGAL ISSUE BECAUSE A CHILD IS NORMALLY SEATED THERE WHO NOW CANNOT OPERATE THIS SEAT BELT. CONTACT WAS MADE ON 8/28/02 WITH THE DEALERSHIP WHERE THE CAR WAS PURCHASED . THEY WILL NOT REPLACE THE SEAT BELT AT THEIR EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017583August 29, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 45MPH AND WITH NO WARNING CONSUMER COULD HEAR A LOUD NOISES COMING FROM ENGINE. THEN VEHICLE SHUT OFF, CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567238August 28, 2002
FUEL SYSTEM, GASOLINE, TIRES, SUSPENSION
CONSUMERS CONCERN WITH THE VEHICLE REGARDS EXCESSIVE COLD IDLE SPEED WHICH MAKES IT DIFFICULT TO STOP THE VEHICLE. WHEN CONSUMER DRIVES OUT OF HIS ALLEY, THERE IS A DOWNHILL SLOPE WHICH TAKES A LOT OF BRAKE PRESSURE TO STOP AND HOLD THE VEHICLE ON THE SLOPE. THE VEHICLE IS ALSO DIFFICULT TO STOP ON ICY CONDITIONS BECAUSE THE ENGINE IS TRYING TO RACE. CONSUMER BELIEVES THAT THIS VEHICLE IS NOT ACHIEVING THE SPECIFIED FUEL MILEAGE PER GALLON. THE MPG FOR THIS PARTICULAR VEHICLE ARE 27 HIGHWAY 22 CITY. THIS VEHICLE, A COMBINATION OF 19 MPG. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567233August 28, 2002
VEHICLE SPEED CONTROL
CONSUMERS 23 YEAR OLD DAUGHTER WAS INVOLVED IN AN INCIDENT ALONG WITH HER FRIEND. WHERE THEY WERE ATTEMPTING TO TAKE AN EXIT, WHEN THE VEHICLE WOULD NOT ALLOW HER TO SLOW DOWN. VEHICLE ACCELERATED ON ITS OWN, CAUSING THEM A LIFE THREATENING EXPERIENCE. THE TWO RAN OF OF THE ROAD IN ORDER TO BLOCK FROM HITTING 0THER VEHICLES, AND IN ORDER TO NOT HIT A TREE WHEN THEY RAN OF THE ROAD, THEY HAD GOTTEN BACK ONTO THE ROAD AFTER THE PASSENGER HAD INFORMED THE DRIVER THAT THE ROAD WAS CLEAR ENOUGH TO GET BACK ON. THEY DID SO, LUCKILY NOT HITTING ANYONE, THEY ENDED UP IN A VACANT PARKING LOT WHERE THE DRIVER HAD TAKING THE KEYS OUT OF THE IGNITION. DURING THE ACCIDENT THE DRIVER TRIED TO BRAKE AND EVEN PULL THE EMERGENCY BRAKE AND THE VEHICLE REJECTED THAT. VEHICLE WAS TOWED BACK TO THE SERVICE CENTER, WHERE THREE WEEKS PRIOR, THE CONSUMER HAD AN OIL CHANGE, LUBRICATIONS, AND THE TIRES ROTATED. THEY TESTED THE VEHICLE, AND REPORTED THAT THEY FOUND NOTHING. THE SERVICE CENTER SUGGESTED THAT THEY COULD CLEAN THE THROTTLE LINKAGE AND LUBRICATE A SPECIFIC CABLE (NAME NOT AVAILABLE). VEHICLE WAS THEN INSPECTED AT A TOYOTA DEALER WHO DID NOT SEE A PROBLEM EITHER AND EVEN ALLOWED ONE OF THE EMPLOYEES TO TAKE THE VEHICLE HOME FOR FURTHER INSPECTION AND HE FOUND NO PROBLEM AS WELL. CONSUMER STATED THAT THE DEALER HAD BEEN ABLE TO CLEAR THE AIRBAG SIGN THAT WAS DISPLAYED ON THE DASHBOARD.*SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766341August 28, 2002
SEAT BELTS:FRONT:RETRACTOR
THE DRIVERS SIDE FRONT SEAT BELT FROZE AND WILL NOT RETRACT OR RELEASE ADDITIONAL LENGTH. THREE TO FOUR MONTHS LATER THE PASSENGER SIDE FRONT SEAT BELT BEGAN HAVING PROBLEMS RETRACTING AND RELEASING. IT WILL PROBABLY FAIL COMPLETELY TOO, SOON. REPORTED TO DEALER WHO STATED IT IS NOT COVERED UNDER ANY WARRANTY. REPORTED TO MANUFACTURER (TOYOTA) WHO STATED THAT THE 5YEAR /60000 MILE WARRANTY HAD EXPIRED FOR THIS COMPONENT. OPENED UP COMPLAINT WITH TOYOTA WHO ADVISED US TO HAVE IT FIXED AND SEND THEM A COPY OF THE BILL. THE SUPERVISOR STATED THEY WILL "LOOK INTO IT, BUT CAN'T MAKE ANY GUARANTEES". WHEN QUESTIONED THEY ADMITTED THERE HAVE BEEN OTHER COMPLAINTS ABOUT THIS PROBLEM. SINCE THIS IS A PRIMARY SAFETY COMPONENT IT SHOULD BE INVESTIGATED AS A MANUFACTURING OR DESIGN SAFETY DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017405August 28, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE WINDOW SHATTERED IN PIECES, CAUSE UNKNOWN.PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017463August 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE TRYING TO APPLY BRAKES AND WITH NO WARNING BRAKE PEDAL WILL GO TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017495August 28, 2002
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER WAS LOCKED INSIDE OF VEHICLE AND WITHOUT PRIOR WARNING ELECTRICAL DOOR LOCK WILL NOT OPEN. DEALERSHIP IS AWARE OF PROBLEM. CONSUMER WAS INFORMED THAT THE ONLY PROBLEM THE DEALER COULD FIND, WAS THAT THE BATTERY NEEDED TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017271August 27, 2002
TIRES
THERE IS A BUBBLE ON OUTSIDE OF THE LEFT FRONT TIRE. ORIGINAL EQUIPMENT, 10000 MILES, MOUNTED ON A TOYOTA CAMRY 2002.*AKTHE DEALER REFUSED TO REPLACE THE TIRE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016970August 22, 2002
EXTERIOR LIGHTING:TAIL LIGHTS
TAIL LIGHT FUSES KEEP BLOWING OUT. VEHICLE TAKEN TO A REPAIR SHOP AND REPAIRS SPLIT IN THE WIRE HARNESS DUE TO THE TRUNK BEING CLOSED ONTO IT. DEALER CONTACTED. *AK CONSUMER STATES HE WAS PULLED OVER DUE TO NOT HAVING TAIL LIGHTS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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