Toyota Avalon Complaints (1997)

125 consumer complaints on file.

#766324August 27, 2002
SUSPENSION:FRONT
HOW MANY PEOPLE MUST COMPLAIN BEFORE SOMETHING IS DONE? THERE MUST BE SO MANY PEOPLE THAT DON'T COMPLAIN, BUT HAVE THESE SAME PROBLEMS! NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567056August 9, 2002
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:PUMP
RIGHT SIDE STEERING RACK SEAL WAS LEAKING, DEALER REPLACED STEERING RACK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010771May 30, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES WHILE PLACING VEHICLE IN REVERSE AND WITHOUT WARNING VEHICLE ACCELERATED FORWARD, ON THE SECOND OCCASION THERE WAS A MINOR COLLISION.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#565851May 22, 2002
AIR BAGS
CONSUMER WAS INVOLVED IN A HEAD ON COLLISION, CONSUMERS WIFES HEAD HIT THE WINDSHIELD AND THEN THE AIRBAGS DEPLOYED, HITTING HER IN THE CHEST AT A GREAT IMPACT, CONSUMER WAS ALSO WEARING HER SEAT BELT, TOYOTA STATED THAT THE AIRBAGS WORKED AS DESIGNED. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#758816March 1, 2002
SUSPENSION:FRONT
SO MANY SUSPENSION/STRUTS PROBLEMS WITH 1997 AVALON. SO MANY COMPLAINS ON THE WEB SITE. TALK TO THE SERVICE ADVISER AT BUENA PARK TOYOTA AND HE TOLD ME THE REPLACEMENT PARTS ARE IN BACK ORDER BECAUSE OF SO MANY FAILURES. PLEASE CONDUCT AN INVESTIGATION ABOUT THIS FALURE SINCE SO MANY VEHICLES INVOLVE WITH THE SAME PROBLEMS. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001437January 3, 2002
STEERING:RACK AND PINION
WHILE HAVING VEHICLE SERVICED TECHNICIAN NOTICED RACK AND PINION STEERING WAS LEAKING. DEALER WAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756330January 2, 2002
STEERING:RACK AND PINION
I PREVIOUSLT WORKED WITH 2 OTHER INDIVIDUALS WHO HAVE HAD THEIR RACK & PINION ASSEMBLY FAIL ON THEIR 1997 TOYOTA AVALONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756139December 28, 2001
STEERING:RACK AND PINION
I HAVE SPOKEN TO 2 PEOPLE WITH 1996 TOYOTA AVALON AND THEY HAVE OR HAD THE IDENTICAL PROBLEMS. NO SAFETY DEFEC TLISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753895October 30, 2001
STEERING:RACK AND PINION
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753199October 13, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
MY WIFE AND I WERE DRIVING ON I-5 SOUTH OF OLYMPIA WA AT 3:30PM AT 70 MPH IN A DRIVING RAINSTORM. WE WERE IN THE LEFT LANE OF A VERY CROWDED 4 LANE INTERSTATE HIGHWAY. SUDDENLY THE WINDHSHIELD WIPERS STOPPED. I TRIED THE WIPER SWITCH WITH NO RESULTS. MY WIFE AND I COULD SEE NOTHING OUT OF THE FRONT AND TRIED TO SLOW DOWN AND WORK OUR WAY TO THE RIGHT SIDE BY LOOKING OUT OF THE BACK WINDOW AND REAR MIRROR. SEVERAL CARS JUST MISSED HITTING US. WHEN WE GOT TO THE SIDE OF THE ROAD, I TRIED TO MOVE THE WIPERS BUT THEY ONLY PULSATED. I FINALLY CONTACTED A TOW TRUCK AND WAS TOWED TO THE LOCAL OLYMPIA TOYOTA DEALERSHIP. THEY TOLD ME IT WAS THE WIPER TRANSMISSION AND THEY HAD REPLACED QUITE A FEW. THE COST WAS $325.00. I AM VERY THANKFUL THAT I WAS DRIVING MY WIFE'S CAR AT THE TIME OF THE INCIDENT AND FEEL THAT WE ARE VERY FORTUNATE NOT TO HAVE BEEN IN A TERRIBLE ACCIDENT. WINDSHIELD WIPERS ARE ONLY USED WHEN IT RAINS AND THAT IS A BAD TIME FOR THEM TO STOP. THERE WAS ABSOLUTELY NO WARNING OR TIME TO PREPARE. I ASKED FOR THE OLD PART. IT IS ENTIRELY STEEL WITH THE EXCEPTION OF A PLASTIC/FIBERGLASS BUSHING WHERE IT CONNECTS TO THE WIPER MOTOR. THE PLASTIC/FIBERGLASS BUSHING FAILED. AGAIN, THERE WAS ABSOLUTELY NO WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752726September 29, 2001
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
EXCESSIVE AMOUNTS OF POWER STEERING FLUID IS LEAKING FROM MY 1997 AVALON. IT ONLY HAS 37,000+ MILES ON IT. THE DEALER TOLD ME I NEED TO REPLACE MY POWER STEERING ASSEMBY RACK WHICH WILL COST $1250. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750446August 14, 2001
STEERING:RACK AND PINION
IT APPEARS THAT THE COMMON PROBLEM OF RACK AND PINION FAILURE HAS FINALLY OCCURRED ON MY VEHICLE. I CONTACTED TOYOTA AND DEALER AND THEIR RESPONSE WAS THAT THE PART WAS OUT OF WARRANTY. I ASKED THE QUESTION THAT IF YOU KNEW A PART WAS CERTAINLY GOING TO FAIL AFTER WARRANTY AND IT COST ROUGHLY $1000 WOULD YOU BUY THAT VEHICLE? I THINK THIS SHOULD BE INVESTIGATE FURTHER AND THERE SHOULD BE A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889091May 24, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, UNKNOWN OR OTHER
ENGINE CHECK LIGHT KEPT COMING ON. OXYGEN SENSOR AND OTHER COMPONENTS HAD GONE BAD. CONSUMER WILL ADD ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745472May 17, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOPPED WORKING IN A RAIN STORM WHILE ON THE HIGHWAY. THE AUTO WAS TAKEN TO TOYOTA DIRECT, THE CLOSEST TOYOTA DEALERSHIP. THE PROBLEM WAS DIAGNOSED AS WIPER TRANSMISSION BROKEN AND THE SOLUTION WAS TO REPLACE THE WIPER TRANSMISSION. THIS WAS EXPLAINED TO ACTUALLY BE A LINKAGE ASSEMBLY. THE REPAIR COST (INCLUDING TWO NEW WIPER INSERTS) WAS $295.05. THIS WAS $182.65 FOR PARTS (LINKAGE $171.77, WIPER INSERTS @ $5.44 EACH), LABOR-MECHANICAL - $88.04, HAZARDOUS MATERIALS - $4.40, SHOP SUPPLIES - $4.40, AND SALES TAX OF $15.56. THE SERVICE MANAGER SAID THIS WAS NOT COVERED BY THE MANUFACTURER BECAUSE OF THE MILEAGE AND NOT COVERED BY THE ADDITIONAL COVERAGE PURCHASED AT TIME AUTO WAS PURCHASED BECAUSE IT WAS NOT ELECTRICAL. THIS IS A VERY DANGEROUS SITUATION AND COULD HAVE EASILY RESULTED IN AN ACCIDENT WITH PERSONAL INJURY AND/OR PROPERTY DAMAGE. WIPERS SHOULD NOT BE FAILING LIKE THIS ON A NEW OR RECENT MODEL AUTO. THESE WIPERS GAVE NO WARNING OF THE PROBLEM. THE STOPPAGE WAS SUDDEN AND ABRUPT AT A TIME WHEN THEY WERE MOST NEEDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745202May 11, 2001
SUSPENSION:FRONT:MACPHERSON STRUT
I TOOK THE CAR TO THE DEALER FIVE TIMES BEFORE THEY ACKNOWLEDGED A PROBLEM WITH THE STRUTS, AND ANOTHER TWO VISITS TO REPAIR THEM. THEY WILL DO NOTHING ABOUT THE STEERING, DESPITE ALL THE COMPLAINTS ON THIS WEBSITE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743977April 13, 2001
STEERING:LINKAGES
UPPER AND LOWER TIE RODS SEVERED AT LOW SPEED (PULLING INTO PARKING SPACE). IF FAILURE HAD OCCURRED AT HIGHER SPEED, A SERIOUS ACCIDENT WOULD HAVE ENSUED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744005April 13, 2001
STEERING:RACK AND PINION
NOTICED FLUID LEAKING FROM RACK AND PINION STEERING BOOT, DEALER REPLACED ASSEMBLY, PARTS HAD TO BE BACK ORDERED BECAUSE OF FREQUENCY OF PROBLEM, ALSO RIGHT SRTUT MOUNT HAD TO BE REPLACED,AND BACK ORDERED .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560466March 20, 2001
SUSPENSION:FRONT:MACPHERSON STRUT
WHILE DRIVING CONSUMER COMPLAINED OF WHEELS BOUNCING, COULD NOT TELL IF IT WAS THE FRONT END OR BACK END OR BOTH, WHEN VEHICLE WAS INSPECTED MECHANIC FOUND NOTHING, BUT ON 10-23-00 THE PROBLEM INCREASED AND A RATTLING SOUND WAS EVIDENT, CONSUMER WAS ADVISED THAT FRONT STRUTS WERE LEAKING AND NEEDED REPLACEMENT, AND NOW VEHICLE IS OUT OF WARRANTY CONSUMER IS REQUESTING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883575March 20, 2001
STEERING:RACK AND PINION:RACK
SEAL ON RACK STEERING WENT BAD AND STARTED LEAKING FLUID. DEALER REPLACED RACK, BUT CONSUMER WAITED A MONTH BEFORE PART WAS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742000March 6, 2001
TIRES
TIRE FAILED OUTSIDE SIDEWALL NEAR JOINT BETWEEN TREAD AND SIDEWALL.TIRES NEAR END OF LIFE 6/32" IN CENTER A BIT LESS ON OUTSIDE.BUT STILL, NEVER HAD A TIRE COME APART LIKE THIS BEFORE,DANGER ON THE FREEWAY...WIFE DRIVING ALONE...I'M SHAKEN...NEW TIRES IMMEDIATELY...NOT BRIDGESTONE. *AK (TIRESIZE: P205/65/15)( DOT NUMBER: TIRE SIZE: P205/65/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Avalon