Tesla Model 3 Complaints (2024)

222 consumer complaints on file.

#11695584October 25, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
A recent update has caused the vehicle to no longer acknowledge an important speed sign. This was confirmed by another Tesla, it is due to an update. This is unsafe and is capable of allowing the vehicle to travel through town at 75 mph where pedestrians cross the highway. If the camera gets blinded at the wrong time then it will NOT see people or vehicles as it plows into them. I made Tesla service aware and tried to submit a bug report but Tesla app simply says they are aware that the camera may not always read the signs. However, this was never an issue until a recent update. When are you going to make them liable?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695350October 23, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Tesla suddenly lost power without any warning or a chance to move to safer area. Had to call 911. Incident around 5pm Oct 23rd 2025 at intersection of E Pennsylvania Ave and Wallace Rd, Dowingtown, PA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695128October 22, 2025
STEERING, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
On October 17, 2025, while Full Self-Driving (Supervised) was engaged, the vehicle made an abrupt, uncommanded steering input to the right, causing a collision with a tunnel wall. This crash appears to be the result of a critical vehicle hardware failure. In the 24 hours prior to the crash, the vehicle logged multiple critical steering errors, including EPAS3P_a086_dasMia, which indicates the Electric Power Assisted Steering system was "Missing in Action" and not communicating. Furthermore, the vehicle has logged daily, recurring hardware faults for the Steering Column Control Module (SCCM_a016_hardwareError) since it was purchased. The uncommanded steering action created an extremely dangerous safety condition resulting in a collision. All stability and traction control faults appeared at the exact moment of impact, not before, indicating the steering system failure was the root cause. The problem has been confirmed by the vehicle's own internal diagnostic logs. The vehicle is available for inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11694034October 17, 2025
UNKNOWN OR OTHER
I have reported to Tesla how dangerous it can be long term to have one pedal driving and to use the accelerator as a cancelation mode to it’s many errors, see uploaded example picture. Also, having lighted notifications on mirrors causes people to subconsciously ignore actual blinkers of other vehicles; the only thing that should be on a side mirror is an adjustable fish eye mirror that allows to see the entire side lanes and tire placement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694033October 17, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Recently I had three back to back near miss head on collisions on highway early morning still dark. These three along with a previous near miss the vehicle had zero reaction to the imminent collision with roughly half a second to spare. It happened so fast that I must have let go of the record button as there was no saved video. I am working with lemon law firm and class action firm, get your crap together because these recent accidents reported in AZ are also your fault for not reacting appropriately to previous complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693178October 13, 2025
POWER TRAIN, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Possible unintended acceleration incident While approaching the driveway the car accidentally accelerated on its own, cause a collision. We request that Tesla preserve all vehicle logs and telemetry data for safety investigation. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11692997October 13, 2025
LANE DEPARTURE: ASSIST
Subject: FSD lane-selection issues at three specific Santa Clara locations Vehicle: [2024 Model 3], software [2025.32.8], FSD [v13.2.9] 1) 2025-10-12 [approx time 6:30pm PT] – Westbound [XXX] crossing [XXX] . Expected: proceed straight in through lane. Observed: FSD moves into left-turn lane to cross [XXX] . 2) 2025-10-12 [approx time 1pm PT] – Southbound toward [XXX] . Expected: choose left-turn lane. Observed: FSD sometimes stays in straight-through lane when attempting a left turn. 3) 2025-10-12 [approx time 4pm PT] – [XXX] exit to [XXX] approaching [XXX]. Expected: merge left lane before making a left turn. Observed: FSD sometimes stops at green in the through lane after failing to merge left. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692963October 12, 2025
EXTERIOR LIGHTING
The push type turn signals for the model 3 almost caused when accident when I had to enter and exit a roundabout. The orientation wasn’t clear and I was trying to signal to not exit instead - another car misunderstood my intent. this miscommunication lead to a close call. I’ve been driving for over 20 years - this is an unsafe implementation of something basic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692742October 11, 2025
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
My Model 3 was T-boned in an intersection, hitting both the front and rear doors, as a result of a vehicle running a red light. The driver that hit us was speeding and didn’t hit brakes. The impact pushed the Tesla almost in a complete 360 on an adjacent street where the driver side of the car jumped a curb and stopped after hitting a pole slightly on the driver side. Red light etc all substantiated by police report. Airbags deployed on the passenger side from the seat and upper panels. Front airbags failed on both sides. There was also a delayed airbag deployment from the back of the driver seat that only ripped the seat but never deployed fully. The smell of fire / burning and debris was all that happened from the driver seat. I requested a crash report from Tesla which outlines the speed and airbag deployment. The report says that knee level airbags deployed but they never did. I crossed referenced crash test speed data and various complaints about Tesla airbags. The data reviewed seems to indicate that I experienced failed equipment which is currently under review. I’ve also reviewed various sources of information about 7 2024 Model 3 driver side airbag known issues, where Tesla only recalled one vehicle. I’ve been told that other recalls for this issue are u see evaluation and to keep checking my vin for details. I share this because serious injuries can be caused by this failure, especially when hit by an SUV. The vehicle was totaled, not drivable and towed from the scene. Please be cautious if you have a 2024 model 3 and demand that Tesla look into the airbag manufacturing issues promptly and issue relative recalls. The collision alert also failed.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11691882October 7, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Full self drive 14.1 removes the max speed setting that allows drivers to control the speed of the vehicle while under computer control, leaving no way to prevent the car from speeding when the speed profiles choose to drive over 28+ mph over the speed limit. The lack of ability to control the speed of the system is fundamentally unsafe by design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691520October 5, 2025
UNKNOWN OR OTHER
The turning signal buttons (this car has buttons instead of a typical stalk) often becomes stuck. It’s like all of the buttons on the left side of the steering wheel are already pushed down, and therefore, I cannot indicate whether I’m turning by pushing that turning button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691426October 5, 2025
SUSPENSION
Suspension shakes car at 65mph and causes cupping of tires of the inside which states suspension is clearly off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691240October 3, 2025
WHEELS, SUSPENSION, SERVICE BRAKES
Travelling south on [XXX]just south of [XXX] on [XXX] at [XXX]. Climate was medium-rain. Car began to hydroplane due to regenerative breaking. Lost control and began to swerve between lanes. Completely swerved 180 degrees so that car was facing wrong direct. Swerved back to right way on highway. No cars around and did not hit anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690397September 29, 2025
EXTERIOR LIGHTING
To whom it may concern, I am reporting an incident regarding my Tesla Model 3 (2024) that occurred on June 30th around midnight. My partner was using FSD (full self driving) and driving down i5 towards Vancouver, WA and I was attempting to turn on Bluetooth to listen to music when the exterior lights completely shut off. The section of the freeway we were on had no lights, so it was completely dark. The FSD made my partner take over the wheel and we careened off the road because there was zero visibility. Thankfully and luckily we only hit a traffic reflector. What followed has been a few concerning months of back and forth with Tesla. I reported the incident to them immediately and requested data from that night. The data that they eventually sent over was from the previous day and following days, and conveniently missing that crucial period of time. The service appointment I had with them produced a multiple thousand dollar bill to fix the damage caused by the traffic reflector which I did not pay. I have not heard back from them since then. I am reporting this incident because I don’t think lights should be able to shut off completely at night, whether it was a software malfunction or someone accidentally pressing a button on the screen. If this incident continues to happen in the future many passengers may not be as lucky as us to escape with only a scratch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11689524September 24, 2025
EXTERIOR LIGHTING, STEERING
Tesla has removed the turn signal stalks on some of their vehicles in favor of buttons on the steering wheel. While Tesla may argue that these buttons work fine, they are unsafe and they do not work in all driving situations (roads with multiple tight turns, roundabouts, etc). The buttons are also prone to sticking, which renders them inoperable. I have been pulled over due to failure to signal on a tight roadway in San Francisco, the officer did not write a ticket when he saw the design defect and advised that I remedy the issue with Tesla. I have also almost gotten into an accident several times in roundabouts because of failure to signal -- it was impossible to signal via the button on the steering wheel while in the roundabout. Tesla has acknowledged that this design is a safety issue and has brought back turn signal stalks on newly manufactured vehicles. Due to the immediate safety issue and Tesla having no retrofit available, I have purchased a 3rd party accessory that fixes the issue. The accessory is from a company called Enhance Auto and it is called "S3XY Stalks". It is a bluetooth enabled turn signal that connects to a device that is attached to the OBD sensor. This device works perfectly and it solves the safety issue. Tesla has refused to reimburse me in the amount of $522.50 for this turn signal device.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688913September 22, 2025
EXTERIOR LIGHTING
The indicator controls on the steering wheel are unreliable. Soon after purchasing the car, I returned it for warranty repair because sometimes the right indicator fails. When pressing the indicator area in the steering wheel, one can usually feel a button click, but at times it’s like pressing a brick wall, no give and no click. It seemed ok after the repair, but now it’s back to doing exactly the same thing. In addition, sometimes when I press near the bottom of the right indicator area, the left indicator turns on instead. It’s bad enough that I often can’t indicate when turning as I can’t always keep track of directions when the buttons turn upside down and the visuals on the buttons are backwards. It’s much worse that this bad design is so poorly implemented. Now writing this, I noticed when uploading the warranty invoice that they said the indicator works as intended. This after I gave them a video I took, while driving, of my fingers repeatedly pressing the indicator area as hard as I could, while describing how the indicator wasn’t turning on. I see you don’t allow videos to be uploaded here, but I still have that video and can supply it if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683464August 27, 2025
SERVICE BRAKES, STEERING
The contact owned a 2024 Tesla Model 3. The contact stated that while her daughter was driving 65 MPH, and was driving on the exit ramp, the brake pedal was depressed, but the vehicle failed to respond. The contact's daughter stated that the brake pedal felt hard. The contact's daughter used the emergency brake but failed to function as intended. In addition, the steering wheel locked. The contact's daughter, to avoid hitting the vehicle in front, was able to pull over to the side of the road using excessive force on the steering wheel, and hit a tree, where it came to a stop. The driver-side air bags and side curtain air bags deployed. Three of the contact’s daughters were taken to the hospital by ambulance. The contact's daughter suffered three fractures in her left eye, three fingers on her left hand were fractured, and the seat belt left a burn on her neck. The contact's three other daughters were passengers inside the vehicle. The daughter who sat in the front passenger seat suffered hematomas on the abdomen and had bruises on her face, legs, and arms. The daughter who sat behind the driver in the back suffered injuries, scratches on the legs, the glass debris from the window caused cuts on the head, and had bruises on her chest and back. The daughter who sat in the front passenger seat was not seriously injured. A police report was filed. The vehicle was towed to the towing yard. The vehicle was not diagnosed or repaired. The insurance company was notified. The contact filed a claim, and it was denied. The manufacturer was notified of the failure but denied assistance. The failure mileage was 13,816.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11682153August 21, 2025
ELECTRICAL SYSTEM, AIR BAGS
The contact owned a 2024 Tesla Model 3. The contact stated that while driving 65 MPH on the freeway, the central touchscreen interface displayed a blank screen. The contact mentioned the autopilot engaged independently, causing the vehicle to merge to the left and collide with another vehicle in front of the driver's side. No air bags deployed. The contact stated that she sustained injuries on the left side of her wrist and arms, and a bruise on her right arm near her elbow and upper right thigh swollen on her neck, shoulders, and full back and both hands are swollen. Medical attention was required. A police report was filed. The vehicle was towed to a collision garage. The contact stated that the vehicle was taken to a dealer to be diagnosed; however, the dealer diagnosed and informed the contact to speak with a lemon law expert. The vehicle was deemed a total loss. The contact stated the vehicle has been in the dealer over nine times. The manufacturer was notified and opened a case, then closed it. The approximate failure mileage was 9,611.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11682105August 21, 2025
UNKNOWN OR OTHER
Button turn signal on New Model 3 is vet dangerous. When steering is rotated, is is impossible to find the Signal Button because of the location of the Button is also rotated according to the Rotation of the Steering Wheel. It caused me a traffic accident when I tried to find the Signal Button when there was traffic congestion in the middle os traffics. This must be replaced traditional turn signal lever.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11681049August 16, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving in the dark I almost had a front end collision and the car had zero reaction. The lights on the oncoming semi truck were bright so as usual I glance away from the lights and generally focus on right lane marker and suddenly I could see an oncoming car out of the corner of my eye cut across the front left corner of my car just barely missing within inches of clearance. Unfortunately I was shaken too much to remember and save the video. Not only does the vehicle software create solid phantom objects but ANYTIME the cameras get blinded the safety system does NOT work and now you have allowed Tesla to drive unmanned. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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