Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11446459January 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The cruise control and 'autopilot' features will panic brake when oncoming traffic passes car. It is more common on two lane highways. There are no overrides and the issue occurs in all modes of cruise control. Through research on forums, this is an issue with all Tesla vehicles model year 2017+ The car brakes hard, enough to lock passenger seatbelts. Sudden hard braking with no reason can cause a rear end collision or loss of traction in inclement weather. I have notified the manufacturer of the issue, their suggestion is to recalibrate the cameras and reset the on board computer. Neither has solved the issue No warning lamps, no symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446403January 5, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
VERY AGGRESSIVE phantom braking on two lane highways and at night with oncoming headlights. Car will reduce speed by 30mph or more in seconds. This is a new car, a month old. Tesla says cruise is part of autopilot, but we turn autopilot off and just use cruise and it still does it very often. It is extremely unsafe. The internet is full of similar complaints. We need NHSTB to pressure Tesla to fix this. It is a major safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446402January 5, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving on a two lane road with no other cars in front of or behind me the car would randomly brake at different levels and in the most recent incidence slammed on the brakes. This issue is noted by many other drives online as Phantom Braking and Tesla will not repair it as they claim it is a software related issue but not deemed as dangerous or a real issue to be concerned with. Tesla will not service the vehicle and closed my tickets without further response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445740December 31, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Three incidents within 5 minutes of what Tesla owners call "phantom braking" whenever the car has cruise control on. For no predictable reason and no warning the car brakes suddenly and forcefully - could be shadows, reflected lights, oncoming traffic, who knows. It is a scary phenomenon and caused me to get in very dangerous situations - almost got rear ended at 60 mph. This is after owning the car for only 10 days. Called Tesla and they had no answer except to say that the car "will learn."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445716December 31, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Using the cruise control frequently results in the autopilot system abruptly applying the brakes, risking a rear-end collision. This happens even when no car is in the lane in front of me. The cruise control is integrated with the autopilot system, which apparently is mistaking oncoming traffic with a car in my lane. The cruise control is integrated with autopilot and its traffic-awareness feature. The cruise control cannot be disconnected from autopilot, and the following distance feature cannot be turned off as with other makes of cars. I reported the issue to Tesla service and was told other drivers have reported the issue, yet the issue has not been brought to the attention of all Model 3 owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445323December 28, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Car brakes randomly when using traffic aware cruise control. Dozens of events every hour of driving, some of which caused the car to brake to the point of losing traction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445016December 26, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When on adaptive cruise control, random and sometimes severe automatic braking incidents occur when no obstacles exist in front of the car. It is as if the car is getting confused as towards what is ahead, and frequently applies the brakes as if it was going to crash into something. This is always unexpected, and requires driver intervention to correct/override.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444136December 17, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
**Im well aware that Tesla's AutoPilot system is not autonomous** There is no 'dumb' cruise control option on Tesla Vehicles, only Traffic-aware-cruise-control (TACC). TACC is unusable, and quite frankly dangerous, on any single-lane divided road. Anytime a large vehicle, such as a semi or box truck, passes by in the opposite lane, my car abruptly and aggressively brakes while TACC is engaged. This poses a danger to myself and others behind me. Im filing this complaint in hopes that it will coerce Tesla to address this issue faster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443709December 13, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on freeway at 75mph the car for unknown reasons applied braking and steering and brought the car down to 45mph before I could disengage the autopilot function. This has happened multiple times with just cruise control and both cruise control/steering. All instances happened for unknown reasons, sometimes on a 2 lane highway or multiple lane freeway with nobody around except behind me. I had a very difficult time controlling the car when this happens and the vehicle behind me had to slam on their brakes and swerve around me. This is a very scary and extremely dangerous issue. Issue has been reported to Tesla and awaiting fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443589December 13, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On at least five occasions since purchasing this car new on 12/07/21, the car, while on Autopilot (non-FSD), has suddenly and unexpectedly braked on clear roads. On each occasion, there were no vehicles in front of me nor any objects visible on or near the roadway. On two occasions, a car following me nearly collided with my car. All the incidents occurred AFTER camera calibration was completed. The car has 143 miles at this writing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443194December 9, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using TACC on a 2 lane road the system mistook a vehicle approaching in the opposing lane as a threat and braked hard. This could have easily caused a collision had someone been following closely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442803December 6, 2021
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle would independently brake with the Forward Collision Avoidance warning chime being audible. The contact stated that the failure would occur when oncoming large vehicles or as another vehicle in the opposite lane would drive past the vehicle. The contact called a service center where an appointment was made; however, the contact received an email that informed him that the appointment was cancelled. The contact was informed that an internal diagnostic was performed and that no defect was discovered. He was informed that over time the vehicle would adapt and improve its performance over time. The contact stated that the failure had persisted, and no improvement had been made. The vehicle had yet to be repaired. The failure mileage was 16. When travelling at 62mph with cruise control engaged, if a semi is oncoming in the other lane, the car will brake suddenly and slow by 30 plus mph in seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442690December 4, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Forward collision avoidance system triggered 4 separate times in a 70 minute/60 mile drive on a stretch of highway and rural roads. The highway consists of 40 miles of divided and undivided highway, with up to 2 lanes per side. Occasionally, the undivided section has center turning lanes. Junctions and turnoffs are common. 3 incidents of forward collision detection automatic braking were triggered by semi trucks in the oncoming lanes on 1 lane per side undivided highway. The vehicle automatically applied the brakes, taking the vehicle from roughly 60mph to 30mph quickly during each instance. The trucks were not particularly close, nor were they appearing to leave their lane into mine. The 4th automatic braking incident occurred seemingly randomly on a rural, undivided 1 lane per side state road. All of these had the potential to cause an accident if I were being closely followed. All incidents occurred using the Autopilot cruise control feature. The auto steer lane keeping feature was activated for at least 1 of the 1st 3 events, but I do not recall which. In all of these instances, the vehicle did not perform any other evasive maneuvers. The 1st, 2nd, and 4th incidents were completely unexpected. The 3rd occurred during a particularly narrow, curvy section of undivided highway, which we were actively anticipating. Due to a configuration issue, the onboard dashcam was not functioning during these events and no video of these events was recorded. This vehicle is expected to go into the service center late December for this and other trim quality issues. Customer service indicated interest in these events and advised me to file bug reports when these occur. For issues with lane keeping, the autopilot auto steer feature regularly under-steered during most curves (narrow canyon driving) and often strayed closer to the lanes to the left of me than I would under my control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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