Subaru XV CrossTrek Service Bulletins

507 manufacturer communications on file.

• June 11, 2018•Document ID: 10142835

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  15-199-16R

  Date Added:

  July 16, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

  Associated Products (21)

  2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2017 Subaru XV CrossTrek2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy+ 1 more
  Associated Documents

  • DownloadMC-10142835-0001.pdf↗
• June 11, 2018•Document ID: 10142834

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  15-177-14R

  Date Added:

  July 16, 2018

  Manufacturer:

  SUBARU

  Summary

  ONLY MODELS with AVN Navigation or Display Audio system. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.

  Associated Products (14)

  2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10142834-0001.pdf↗
• June 11, 2018•Document ID: 10142826

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-128-18R

  Date Added:

  July 16, 2018

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s warning lamp to illuminate.

  Associated Products (18)

  2017 Subaru Crosstrek2017 Subaru Forester2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2015 Subaru Forester2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza2011 Subaru Impreza2010 Subaru Impreza2009 Subaru Impreza2008 Subaru Impreza
  Associated Documents

  • DownloadMC-10142826-0001.pdf↗
• May 31, 2018•Document ID: 10141490

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:DISC:PADS

  Mfr Comm. #:

  06-59-17R

  Date Added:

  June 18, 2018

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).

  Associated Products (24)

  2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Impreza+ 4 more
  Associated Documents

  • DownloadMC-10141490-0001.pdf↗
• May 31, 2018•Document ID: 10141489

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  04-20-18

  Date Added:

  June 18, 2018

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin announces a running change made to the Steering Angle Sensor. The (new) -style originally used on Legacy and Outback has been adapted.

  Associated Products (8)

  2018 Subaru Forester2017 Subaru Crosstrek2017 Subaru Forester2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2015 Subaru Impreza2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10141489-0001.pdf↗
• May 30, 2018•Document ID: 10141494

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  11-180-18

  Date Added:

  June 18, 2018

  Manufacturer:

  SUBARU

  Summary

  HYBRID MODELS ONLY. This bulletin announces the availability of reprogramming files to optimize the ECM and address DTCs P0A78 and P1C2A. When either of these DTCs is stored, the Hybrid/HEV functions are inoperative. The new logic will prevent damage to the drive motor by adding a fail-safe feature for improved current level control.

  Associated Products (3)

  2016 Subaru XV CrossTrek2015 Subaru XV CrossTrek2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10141494-0001.pdf↗
• May 10, 2018•Document ID: 10141501

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  18-193-18

  Date Added:

  June 18, 2018

  Manufacturer:

  SUBARU

  Summary

  The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

  Associated Products (10)

  2017 Subaru Crosstrek2017 Subaru Impreza2016 Subaru Crosstrek2016 Subaru Impreza2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2012 Subaru Impreza
  Associated Documents

  • DownloadMC-10141501-0001.pdf↗
• May 10, 2018•Document ID: 10141499

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT

  Mfr Comm. #:

  15-222-18

  Date Added:

  June 18, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change to the A/C Condenser receiver-dryer assembly. The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.

  Associated Products (34)

  2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Impreza2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru Forester2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru WRX2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru WRX2013 Subaru XV CrossTrek+ 14 more
  Associated Documents

  • DownloadMC-10141499-0001.pdf↗
• May 10, 2018•Document ID: 10141492

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  09-68-18

  Date Added:

  June 18, 2018

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin announces a design change to the exhaust system cover. The purpose of the change is to improve parts integration (or ?commonality?) between models.

  Associated Products (6)

  2018 Subaru Forester2017 Subaru Crosstrek2017 Subaru Forester2016 Subaru Crosstrek2016 Subaru Forester2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10141492-0001.pdf↗
• March 28, 2018•Document ID: 10133522

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD

  Mfr Comm. #:

  12-234-18

  Date Added:

  April 16, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass. Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets

  Associated Products (19)

  2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru Forester2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza
  Associated Documents

  • DownloadMC-10133522-0001.pdf↗
• March 23, 2018•Document ID: 10133528

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  16-112-18R

  Date Added:

  April 16, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components

  Associated Products (28)

  2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback+ 8 more
  Associated Documents

  • DownloadMC-10133528-0001.pdf↗
• March 14, 2018•Document ID: 10133520

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  07-134-18

  Date Added:

  April 16, 2018

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement

  Associated Products (19)

  2018 Subaru Crosstrek2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Impreza2016 Subaru WRX2016 Subaru XV CrossTrek2015 Subaru Crosstrek2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Impreza2014 Subaru WRX2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru WRX2013 Subaru XV CrossTrek2012 Subaru Impreza
  Associated Documents

  • DownloadMC-10133520-0001.pdf↗
• March 13, 2018•Document ID: 10133527

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16-107-17R

  Date Added:

  April 16, 2018

  Manufacturer:

  SUBARU

  Summary

  2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek 2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)

  Associated Products (22)

  2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Impreza2012 Subaru Legacy2012 Subaru Outback2011 Subaru Legacy2011 Subaru Outback+ 2 more
  Associated Documents

  • DownloadMC-10133527-0001.pdf↗
• March 12, 2018•Document ID: 10133517

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  06-61-18

  Date Added:

  April 16, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine

  Associated Products (18)

  2018 Subaru WRX2017 Subaru WRX2016 Subaru WRX2015 Subaru Forester2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Forester2012 Subaru Impreza2011 Subaru Forester
  Associated Documents

  • DownloadMC-10133517-0001.pdf↗
• March 6, 2018•Document ID: 10133519

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:STARTER ASSEMBLY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-132-18R

  Date Added:

  April 16, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides a revised diagnostic procedure for DTC P1C14 (Generator Performance). SERVICE PROCEDURE / INFORMATION: The previous diagnostic procedure stated to replace the Integrated Starter Generator (ISG) if P1C14 was found stored in memory. The corrected procedure provides additional diagnostic steps to help prevent unnecessary ISG replacements.

  Associated Products (1)

  2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10133519-0001.pdf↗
• March 6, 2018•Document ID: 10133516

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN:MANUAL TRANSMISSION

  Mfr Comm. #:

  02-157-14R

  Date Added:

  April 16, 2018

  Manufacturer:

  SUBARU

  Summary

  2013-14MY Legacy and Outback Models with 2.5L FB Engines, 2011-14MY Forester Models with 2.5L FB Engines, 2015 MY Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin

  Associated Products (17)

  2015 Subaru Forester2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Forester2012 Subaru Impreza2011 Subaru Forester2010 Subaru Forester
  Associated Documents

  • DownloadMC-10133516-0001.pdf↗
• February 23, 2018•Document ID: 10140478

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  Torque_Conv-Defe

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Please check your inventory and incoming shipments for part numbers 31000AJ730R1 & 31000AJ740R1 manufactured prior to 2/9/18. If the face of the torque converter is stamped with a 290, 291 or 292, please return these parts to your facing RDC as defective.

  Associated Products (5)

  2017 Subaru Crosstrek2016 Subaru Crosstrek2016 Subaru Impreza2015 Subaru Impreza2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10140478-0001.pdf↗
• February 13, 2018•Document ID: 10140485

  Service Bulletin/Repair Instructions
  STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  12-231-18R

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

  Associated Products (25)

  2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Impreza2016 Subaru WRX2015 Subaru BRZ2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru BRZ2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru BRZ2013 Subaru Impreza2013 Subaru XV CrossTrek+ 5 more
  Associated Documents

  • DownloadMC-10140485-0001.pdf↗
• February 13, 2018•Document ID: 10140470

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS; STRUCTURE

  Mfr Comm. #:

  12-231-18R

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

  Associated Products (30)

  2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru BRZ2014 Subaru Forester+ 10 more
  Associated Documents

  • DownloadMC-10140470-0001.pdf↗
• February 6, 2018•Document ID: 10140486

  Service Bulletin/Repair Instructions
  SEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  12-232-18

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT). The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.

  Associated Products (13)

  2016 Subaru Crosstrek2016 Subaru Impreza2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza2011 Subaru Impreza2010 Subaru Impreza2009 Subaru Impreza2008 Subaru Impreza
  Associated Documents

  • DownloadMC-10140486-0001.pdf↗