Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
The failing component system is the drivers side impact airbags. Subaru of America did their own inspection and has listed their findings in an email (it can be forwarded to you if needed). The vehicle is currently at a collision center appointed by our insurance company but has not yet been inspected there. Our vehicle sat at NEW MOTORS dealership so that Subaru of America could do their investigation. They had our vehicle for 50 days to do this inspection (no repairs). Yes our safety could potentially be at risk as the airbag system deployed while the car was not moving/running in our driveway. We were standing outside of the vehicle both front doors were open when the back driver side door was closed causing the airbags to deploy. Subaru found that the seatbelt had been shut in the door causing airbag deployment. We argue this finding due to the fact that the seatbelt was buckled at the time so that the seatbelt bell alarm was not going to go off as we drove with our bloodhound in the back seat. A 80+ lb bloodhound would cause the fasten seatbelt alarm to go off while driving. There was no warning or failures prior to the deployment. The problem has not been reproduced as far as we know. Everyone that we have talked to does not understand what would have caused this. (other than subaru that made their findings). There are pictures in the email that show the minimal damage to the seatbelt latch and a small scuff in the paint in the door jam of our 3 year old car. There is not a dent in the jam or breakage in the plastic of the seatbelt. They claim that the door shut and latched with the seatbelt in it. We feel this should have caused additional damage if this is the case. But as stated above the seatbelt was buckled at the time. When the seatbelt was unbuckled it was retracted with no slack. As it sits now there is slack and belt is locked due to me unbuckling it to remove blankets covering the seat to keep it free of dog hair.
No injuries · No fire · No crash
The car has randomly on multiple occasions failed to accelerate then jump forward hitting the rev limiter. This has happened while merging back into traffic including 55 mph roads creating concern for being rear ended and also concerns for hitting vehicles in front when the car jumps forward as there is no control over it. It has been to 2 separate dealerships totaling almost a year with no resolution and has been communicated with Subaru of America. The car was bought new and has never been modified or tuned, and the issues started with no warning lamps or messages. The issue started somewhere between 60,000 to 80,000 miles and the car currently has 126,000 miles.
No injuries · No fire · No crash
I was driving normally, having started my car after leaving a store at the time, while backing up, I received an ad (depicted below) for the SiriusXM limited time offer. This advertisement completely blocked the entirety of the infotainment system, disabling the navigation components completely, disabling my ability to use the backup camera, and did not alert while backing up, nearly causing a serious collision while driving. This advertisement is not safe to be displayed while operating the vehicle, and you are unable to use anything on the infotainment system (backup camera, safety features and alerting) until you dismiss the ad. Dismissing the ad is additionally in a very unsafe position to be drawing attention while driving the vehicle. This is in direct violation of NHTSA standards listed here: [XXX] Based on the information listed therein, the infotainment software violates Section V of the NHTSA Visual-Manual Driver Distraction Guidelines by displaying non-driving related promotional/advertisement text and failing to lock out intrusive screen elements while the vehicle is in motion. The intrusive element physically blocks you from seeing or interacting with driving-critical systems. It blocks your backup camera feed, your onboard navigation system, and climate control menus while driving. Due to the ad or system notification not automatically clearing itself, it forces you to divert your eyes from the road for longer than the recommended 2-second glimpse limit, creating a critical safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
Car battery keeps dying and is inadequately charged resulting in loss of electronics. The problem is a faulty DCM system.
No injuries · No fire · No crash
My car was recently in a high speed crash with a curb. The axle broke immediately and no airbags deployed followed my the entire engine compartment catching fire.