Subaru Legacy Service Bulletins
2,189 manufacturer communications on file.
- September 5, 2018•Document ID: 10146467Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 15-221-18R
- Date Added:
- November 5, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
Associated Products (12)Associated Documents - August 29, 2018•Document ID: 10145079Service Bulletin/Repair InstructionsVISIBILITY; EXTERIOR LIGHTING:FOG LIGHTS
- Mfr Comm. #:
- 15-232-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
Associated Products (15)Associated Documents - August 27, 2018•Document ID: 10145076Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT
- Mfr Comm. #:
- 15-211-17R
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThe following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.
Associated Products (6)Associated Documents - August 22, 2018•Document ID: 10145072Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
- Mfr Comm. #:
- 15-194-16R
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature. The new software also stops the Voice Guidance tone setting (as selected by the customer) from intermittently returning back to the system?s default setting.
Associated Products (4)Associated Documents - August 21, 2018•Document ID: 10145070Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 15-190-15R
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty the Exchange Program provides for replacement of a defective unit from the manufacturer.
Associated Products (7)Associated Documents - August 21, 2018•Document ID: 10145069Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 15-231-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
Associated Products (13)Associated Documents - August 21, 2018•Document ID: 10145068Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 15-230-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Associated Products (13)Associated Documents - August 21, 2018•Document ID: 10144887Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-229-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Associated Products (12)Associated Documents - August 21, 2018•Document ID: 10144886Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- 15-228-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Associated Products (11)Associated Documents - August 21, 2018•Document ID: 10144885Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT
- Mfr Comm. #:
- 15-227-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. I
Associated Products (13)Associated Documents - August 21, 2018•Document ID: 10144884Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 15-226-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern
Associated Products (11)Associated Documents - August 21, 2018•Document ID: 10144883Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT
- Mfr Comm. #:
- 18-194-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThe purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
Associated Products (31)2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Crosstrek2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2016 Subaru Crosstrek2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2015 Subaru Crosstrek2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2014 Subaru Crosstrek2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback+ 11 moreAssociated Documents - August 21, 2018•Document ID: 10144882Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 15-204-16R
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.
Associated Products (7)Associated Documents - August 15, 2018•Document ID: 10144881Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
- Mfr Comm. #:
- 15-205-16R
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
Associated Products (17)2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Crosstrek2015 Subaru Impreza2015 Subaru Legacy2015 Subaru OutbackAssociated Documents - August 15, 2018•Document ID: 10144880Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 12-249-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin advises of a design change made to the rear body panel. This panel is located between the trunk and the rear glass and incorporates the package shelf. It has been re-designed with convex surfaces added to prevent items going into or out of the trunk from being scratched or caught by the rear edges of the reinforcement panels.
Associated Products (3)Associated Documents - August 9, 2018•Document ID: 10144876Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE:BODY:TRUNK LID
- Mfr Comm. #:
- 12-248-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin announces a change made to the trunk hinge mounting bolts. The threaded end of the new flange bolts has been changed to a round type instead of square to prevent getting caught on items as they are loaded into and out of the trunk.
Associated Products (2)Associated Documents - August 1, 2018•Document ID: 10144874Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- 02-177-18
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryIn conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
Associated Products (24)2017 Subaru Crosstrek2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2014 Subaru Crosstrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2013 Subaru Crosstrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy+ 4 moreAssociated Documents - August 1, 2018•Document ID: 10144873Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 02-157-14R
- Date Added:
- October 1, 2018
- Manufacturer:
- SUBARU
SummaryAs part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.
Associated Products (17)2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza2014 Subaru Crosstrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2013 Subaru Crosstrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2012 Subaru Crosstrek2012 Subaru Forester2012 Subaru Impreza2011 Subaru ForesterAssociated Documents - July 30, 2018•Document ID: 10143882Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 15-205-16R
- Date Added:
- August 20, 2018
- Manufacturer:
- SUBARU
Summaryprocedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic.
Associated Products (17)2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Crosstrek2015 Subaru Impreza2015 Subaru Legacy2015 Subaru OutbackAssociated Documents - July 26, 2018•Document ID: 10143727Service Bulletin/Repair InstructionsENGINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 02-171-18R
- Date Added:
- August 20, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. The additional foam better insulates the sensor from engine compartment heat which may lead to setting a DTC P0072. This information is applicable to models with or without the Active Grill Shutter (AGS) system.
Associated Products (8)Associated Documents