Saturn Vue Complaints

2,395 consumer complaints on file.

#11585902April 29, 2024
ENGINE
[Wednesday 4:11 PM] Rosales, Denise CTR (NHTSA) The contact owns a 2007 Saturn Vue. The contact stated that the vehicle failed to engage in hybrid mode the morning after being purchased. In addition, the vehicle failed to start and maintain battery power. The vehicle was towed to 2 different independent mechanics and 1 independent mechanic who came to the residence where it was diagnosed that the vehicle did not have hybrid functions possibly due to the battery failing to maintain power. The contact stated the battery was replaced however the failures remained present. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584265April 20, 2024
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving and pulled up to get some gas and put my car in park it just stop and turned off and I haven’t been able to get it back on. Went and saw a mechanic and he said it was the timing chain on the car it only had 97,000 miles on it and it would shake while I’m in ideal
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11570450February 7, 2024
POWER TRAIN, UNKNOWN OR OTHER
When you drive the car the transmission fails. less than 48 hours ago I just bought this 2008 Saturn vue certified pre owned and I’ve been reading a lot of review’s about the specific model of car and a lot of other people that have had this car has had the same common experience I will attach a screenshot of what I’m talking about down below I seriously think someone should look into this issue because not only do I think this vehicle isn’t mechanically safe to be sold and driven on the road but the majority of the community that has owned one of these cars would agree to what I have to say
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553676November 5, 2023
POWER TRAIN
Transmission has Lube issues for Honda and TRANSGO HONDALK fixes that but requires several hours labor pulling transmission. Transmission and torque converter overheat causing failure. Mine overheated and stalled crossing traffic, wouldn't go into gear. Caused accident.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11545083September 17, 2023
SEAT BELTS
Vehicle seatbelt is fraying on driver side. Tried to cut off the fray, but realized it continues fraying everytime I use the belt. Have called multiple gm dealers as well as the 800 number for GM. From their info and checking websites, the parts for the seatbelts for this model vehicle have been discontinued. this includes the 2008-10 saturn vue and the 2010-2015 chevy captiva (which is the same car). I am shocked that I have to purchase replacement seatbelts from a junkyard or other used method. Seatbelts are something that I should have ability to replace new. Once GM dealer seemed concern and related that they thought that GM had to replace new ones. Another autoshop stated that this was a recall-type problem on some GM vehicles - but mine does not show this sort of thing. First noticed around 9/11/2023. Bought vehicle on 9/9/2023. Thought it was dog or cat hair until I educated myself online and realized the belt is slowly disintegrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543867September 11, 2023
AIR BAGS
The contact owns a 2006 Saturn Vue. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 43,097.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542114September 1, 2023
POWER TRAIN
When driving transmission power train having difficult time changing gears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536826August 7, 2023
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I was driving on the highway, on the way to the beach with my family and our pup! We heard a pop and thought maybe it was the tire but the engine began smoking. I pulled the vehicle over as safely as possible. I popped the hood and there was a fire. Everyone evacuated the vehicle as quickly and safely as possible. I was the last to get out of the vehicle. Within minutes the entire vehicle was engulfed in flames. We stood there and watched the only vehicle we have completely burn up. I cried and I watched my kids cry. What was supposed to be a beach day for us to distress and relax turned into us almost losing our lives on the highway. We are thankful for the state trooper, the fire department, and the paramedics who all arrived on scene and kept my family safe. Im thankful our lives weren’t lost. However we still faced a life or death situation today.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11530939July 7, 2023
ELECTRICAL SYSTEM
Key is easily removable when in on position. Also difficult to turn from lock position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526529June 12, 2023
STEERING
The contact owns a 2008 Saturn Vue. The contact stated that there was oil leaking underneath the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 08V470000 (Steering) and referred the contact to the manufacturer. The vehicle was not diagnosed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and that the vehicle was previously repaired under NHTSA Campaign Number: 08V470000 (Steering). The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525489June 5, 2023
POWER TRAIN
I have only 68,329 miles. My transmission lost reverse. When first driving it will only go up to 10 mph and over time the maximum speed is 30 to 40 mph. Even if it gets to this speed it hesitates. The car is a danger and not drive able. I took the car to a GM dealer requesting a Policy Evaluation according to the Service Bulletin Warranty. The evaluation showed GM will not help me with any repairs or replacement of transmission. A car should not have a major component fail like a transmission especially with such low mileage. It is expected to have maintenance and repairs on a vehicle. What is not expected or normal servicing is transmission repair or replacement. It was estimated from the GM dealerships Policy Evaluation it will cost $5,500 to replace the transmission. My car is in great shape other than the transmission failure. I love my car and anticipated to have this car many years. This is an unaffordable repair and essentially makes this a throw away car. I feel extremely disappointed in GM's decision to not remedy this major problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521041May 8, 2023
AIR BAGS
The contact owns a 2005 Saturn Vue. The contact stated that while stopped in traffic, a vehicle began doing donuts in the intersection, causing a multi-car accident and crashing into her vehicle. The air bags had failed to deploy. The contact sustained back and knee injuries, and both her son and grandson had body pain. A police report was available. The vehicle had not been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11514695March 30, 2023
POWER TRAIN
I have had the vehicle for 1 week and it has been running good. I parked it yesterday when I went to go to work today the vehicle would not shift gears while going down the road. It has really high RPM’s and will not shift out of first gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508614February 22, 2023
STEERING, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2008 Saturn Vue. The contact stated while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact inspected the vehicle and noticed that there was no power steering fluid. The contact added power steering fluid to the vehicle; however, the power steering fluid was leaking while driving. The contact stated that the failure had been reoccurring increasingly. The contact stated that the power steering fluid would leak entirely after an hour drive. Additionally, the contact stated that the leak was more significant while the vehicle was parked. The contact related the failure to NHTSA Campaign Number: 08V470000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502848January 20, 2023
ELECTRICAL SYSTEM
My Father's car key can be taken out of the ignition when it is not in the off position but his specific VIN is not listed as part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501729January 14, 2023
SUSPENSION, UNKNOWN OR OTHER
The brackets welded to the frame of the vehicle holding the steering knuckle/subframe together was designed in a very poor way. This design issue causes the vehicle to collect excess moisture in a way that is difficult if not impossible to drain, resulting in eventual rust build up in this area of the vehicle at an increased rate. Additionally, this section of the frame did not use thick enough steel, resulting in this bracket rusting off much quicker than the age of this vehicle should allow. This resulted in the engine dropping about an inch and a half, damage to the suspension, gasket and valve cover leaks, damaged wheel hubs, and general inoperability of the vehicle due to unsafe conditions created. It's unsafe driving condition has been confirmed by the lead mechanics at our GM Dealership, and is currently undergoing inspection by GEICO for a possible total loss claim. No indications were given other than excessive wear on the wheel hubs shortly before the engine dropped and the corner of the frame rusted/broke off. We live in a salt state yes, but the poor design of this frame is to blame and should be recalled for total replacement by the manufacturers due to the incredible safety risk that this poses to the public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500710January 8, 2023
ELECTRICAL SYSTEM, STEERING
The key can be removed from the vehicle while being driven. Also the ignition doesn't "click" off when vehicle is parked and key is removed causing the battery to drain. There have been several recalls for this issue but not with the 2006 year model. This is a dangerous problem and there are very limited resources to get it resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488477October 8, 2022
UNKNOWN OR OTHER
For the third time since purchasing my car in 2009 I am having problems removing the key from the ignition cylinder. On 11/16/17 the floor shifter was replaced. On 09/11/20 another one was replaced. On 10/07/22 having problems again removing the key. Will take car in for service again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480794August 23, 2022
FUEL/PROPULSION SYSTEM
While driving the engine lights kept coming on, so we decided to get it checked by a mechanic and he told us that we have a faulty fuel tank pressure sensor and that the IMRC actuator valve is not working at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475567July 24, 2022
UNKNOWN OR OTHER
Frame rusted out beyond repair and vehicle only has 131081 miles on it car is pretty well taken care of oil changed regularly and tires rotated new brakes all the way around. This should be a safety recall from gm even though it may be 14 years old the way this car was taken care of should be taken into consideration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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