Saturn Vue Complaints

2,395 consumer complaints on file.

#11013069August 6, 2017
UNKNOWN OR OTHER
THE KEY FALLS OUT WHILE DRIVING AND THE CAR WON'T START SOMETIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011885July 31, 2017
AIR BAGS, SERVICE BRAKES
1. THE OFF LIGHT OF PASSENGER AIRBAG IS ON 2. IF TAKE BRAKE THE STEERING WHEEL WILL BE SHAKE, CHANGED NEW BRAKES, IT IS SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006618July 20, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED MORE THAN A YEAR AGO AND THE DEALER (KENNY ROSS CHEVROLET NORTH, 22010 PERRY HWY, ZELIENOPLE, PA 16063, (724) 609-5069) MADE NO MENTION OF THE RUST ON THE UNDERBODY OF THE FRAME. THE VEHICLE WAS TAKEN FOR A STATE INSPECTION WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE SUBFRAME MAINLY NEAR THE FRONT PASSENGER SIDE. THE VEHICLE WAS DIAGNOSED BY THE MECHANIC AT THE INSPECTION STATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO RECALL CAMPAIGN TO ADDRESS THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005281July 14, 2017
UNKNOWN OR OTHER
THE IGNITION LOCKS AND CAN NOT TURN KEY WITH OUT JERKING AND BEATING THE STERRING WHEEL. YOU CAN'T PUT THE INGITION IN THE OFF POSITION. KEY CAN BE REMOVED WHILE ENGINE IS RUNNING. MY VIN # WAS NOT LISTED ON THE RECALL LIST BUT OTHER SAME MAKE AND MODEL VEHICLES WERE IN WITH THIS RECALL. I NEED THIS FIXED PLEASE. I HAVE HAD THIS VEHICLE FOR 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005027July 13, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING ON THE INTERSTATE. WHEN THE FAILURE OCCURRED, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE OPERATED NORMALLY UNTIL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) WAS REMEDIED. THE VEHICLE WAS TAKEN TO BILL BUCK CHEVROLET WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003790July 8, 2017
AIR BAGS
I HAVE BEEN EXPERIENCEING PROBLEMS WITH MY IGNITION SWITCH AND SMOKE COMING FROM MY AIRBAG. ANYTIME I GET INTO MY CAR AND PUT THE KEY IN THE IGNITION, IT LOCKS AND WON'T LET ME TURN THE KEY, IT TAKES SEVERAL TRIES BEFORE IT TURNS OVER. ONCE THE CAR IS ON AND DRIVING ON CITY STREETS LIGHT SMOKE WILL COME FROM THE AIRBAG. I IMMEDIATELY WOULD PULL OVER AND STOP THE CAR AND WAIT FOR A WHILE BEFORE HEADING HOME. THIS HAS HAPPEN SEVERAL TIMES WITH IN THE LAST 2 MONTHS. I'M CONCERNED THE AIRBAG WILL DEPLOY PREMATURELY WITHOUT AN ACCIDENT. I DON'T HAVE A PHOTO OR DOCUMENTS, HOWEVER I HAVE MADE AN APPOINTMENT WITH A GMC DEALERSHIP. PLEASE LET ME KNOW IF THERE IS ADDITIONAL INFORMATION. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003400July 6, 2017
STEERING
TL* THE CONTACT OWNS A 2005 SATURN VUE. WHILE ATTEMPTING TO TURN THE KEY IN THE IGNITION, THE KEY FAILED TO TURN. ADDITIONALLY, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND SEIZED COMPLETELY AT ONE POINT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE CONTACT SPOKE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WOULD INSPECT THE VEHICLE LATER AND THE CONTACT COULD POTENTIALLY NEED A NEW STEERING WHEEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002703July 2, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
AROUND JUNE 22, 2017HE ANTI-LOCK BRAKE SYSTEM ABS, TRACTION CONTROL TC/ESP ELEC. STABILITY, AWD ALL-WHEEL DRIVE, AND BRAKE WARNING AND INDICATOR LIGHTS STAY ON AND WILL NOT RESET ACCORDING TO THE MANUAL INDICATING THE SYSTEMS ARE NOT FUNCTIONING/POWERED ON AND/OR NOT WORKING PROPERLY. ON MAY 9, 2017 SCOTT AUTOMOTIVE PUT NEW BRAKES ON THE CAR. THEY COULD NOT GET A READING FROM THE ABS/TC CONTROL SYSTEM AND SUGGESTED TAKING IT TO A DEALER - IT WOULD NOT COMMUNICATE. A TIRE PRESSURE LIGHT CAME ON AS WELL AND LATER IN THE WEEK, CARTER AUTO REPAIR REPLACED THE TIRE PRESSURE SENSOR AND STATED WITH THE CORRECT READING EQUIPMENT THE ABS/TC STILL WAS NOT COMMUNICATING AND ALSO SUGGESTED HAVING GM PERFORM A READING. GM TECHNICIANS' ONLINE RESPONSES TO FORUM COMPLAINTS OF 2008 SATURN VUE (AND OTHER MODELS) STABILITY TRACK SYSTEM AND TRANSMISSION ISSUES LEAD ME TO BELIEVE GM IS AWARE OF THE PROBLEMS BUT HAVE YET TO TAKE RECALL ACTION TO ADDRESS THEM. THE VEHICLE RUNS THROUGH A SELF-CHECK OF THE SENSORS WHEN THE CAR IS PARKED WITH ONLY THE AWD LIGHT BLINKING AND THE NORMAL ALL LIGHTS FLASH ON THE DASH AND THEN THE BRAKE, ABS, BOTH TC/ESP LIGHTS COME ON AND STAY ON AND THE AWD LIGHT CONTINUES TO BLINK. FROM WHAT I HAVE READ, THE TRACTION CONTROL/ELECTRONIC STABILITY AND ABS ARE NOT ON AND WORKING SO I AM HOPING WHEN I TAKE THE CAR TO GM ON WEDNESDAY THEY WILL OFFER TO REPLACE THE VEHICLE BECAUSE I PURCHASED THIS VEHICLE FOR MY MOTHER BECAUSE IT HAS A 5-STAR SAFETY RATING AND IT IS NO LONGER SAFE FOR HER TO DRIVE IF SHE IS IN AN ACCIDENT AND THE BRAKES LOCK UP AND SHE SKIDS ACROSS THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002624July 1, 2017
POWER TRAIN
SO I BOUGHT THIS CAR FROM SOMEONE ON CRAIGSLIST AND WAS TOLD THE CAR WAS IN GREAT SHAPE AND THE HISTORY REPORT MENTIONED A POSSIBLE TRANSMISSION ISSUES BUT I WAS ALSO TOLD THE TRANSMISSION WAS REPLACED NOT TOO LONG AGO BY THE OWNER WHO HAD THE CAR BEFORE THE GUY I BOUGHT IT FROM. WELL AFTER HAVING THE CAR FOR 2 DAYS, THE SUBFRAME CRACKED WHICH WAS A $700 FIX AND TOOK ME MONTHS TO COME UP WITH THE MONEY AND MY CAR WAS NOT DRIVEABLE AT THE TIME. I GOT THE VUE FROM THE SHOP MAYBE 2 WEEKS AGO AND NOW THE TRANSMISSION IS GOING. WHEN I PUT THE CAR IN REVERSE IT EITHER DOESN'T MOVE OR GIVES ME A LOT OF TROUBLE MOVING. WHEN I POP IT INTO DRIVE IT EITHER DOESN'T MOVE, GIVES ME TROUBLE MOVING, GOES INTO REVERSE, OR WILL MAKE A LOUD NOISE AND JERK AGGRESSIVELY BEFORE DRIVING. I TOOK THE CAR TO GET LOOKED AT AND WAS TOLD IT HAD ONE OF THE ORIGINAL CVT SATURN TRANSMISSIONS AND IT WILL NEED REPLACED. THE PROBLEM IS THE TRANSMISSION IS NEAR IMPOSSIBLE TO FIND AND COST MOST THAN THE CAR IS WORTH AND MORE THAN I EVEN PAID FOR THE CAR, ACCORDING TO THE MECHANICS I TOOK THE CAR TO. APPARENTLY THIS IS A COMMON PROBLEM AND EVEN CAUSED A LAWSUIT WITH SATURN AND GM. SINCE THE PROBLEM IS WITH THE TYPE OF ENGINE SATURN USED, I DIDN'T KNOW IF I COULD GET IT REPLACED LIKE MOST OF THE PEOPLE IN THE LAWSUIT DID. I AM A BROKE AND STRUGGLING COLLEGE STUDENT AND OTHER THAN THE TRANSMISSION THIS CAR IS IN GREAT CONDITION. I AM WORRIED I WILL BE DRIVING TI ONE DAY AND THE CAR WILL STOP WORKING AND I'LL CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995885June 19, 2017
ELECTRICAL SYSTEM
I WENT TO A GM DEALERSHIP IN JUNE OF 2016 TO HAVE THE IGNITION SWITCH REPLACED DUE TO THE RECALL. IT'S BEEN EXACTLY A YEAR AND HAVE STARTED HAVING SEVERE ISSUES WITH MY NEW IGNITION SWITCH SUCH AS, THE STEERING WILL LOCKS AND I TRY TO TURN THE KEY AND THE IGNITION SWITCH LOCKS TO THE POINT THAT I CAN NOT GET IT UNLOCKED. I WAS STRANDED AT A SHOPPING CENTER DUE TO THIS PROBLEM I ATTEMPTED TO GET THE IGNITION SWITCH TO UNLOCK FOR OVER A HALF AN HOUR AND WAS UNSUCCESSFUL. ALSO MY KEY WHICH WAS BRAND NEW LAST JUNE HAS HAD ALL OF THE SILVER METAL COATING SCRAPED OFF OF IT BY MY IGNITION SWITCH. I NOW HAVE BEEN HAVING TO START MY CAR BEFORE ENTERING THE VEHICLE SO THE STEERING WHEEL DOES NOT LOCK OTHERWISE IT'S ALMOST IMPOSSIBLE TO GET IT UNLOCKED. CAR WAS PARKED AND OFF WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994307June 10, 2017
POWER TRAIN
WHEN DRIVING AT AN HIGH SPEED OF 65-70 ON FREEWAY THROUGH MOUNTAIN TERRITORY, SPEED DROPS AND ACCELERATION IS HARD TO GET BACK UP TO SPEED LIMIT. ALSO CAR START SHAKING WHILE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991533May 24, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE WAS HEARD AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE SEAT BELT TIGHTENED. THE VEHICLE WAS TAKEN TO THRUST PERFORMANCE WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CONTACTED HER ABOUT A WARRANTY. THE CONTACT DID NOT NOTIFY THE MANUFACTURER ABOUT THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991285May 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN VUE. WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990765May 21, 2017
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
AIR BAGS LIGHT ON. SPEEDOMETER DOESN'T WORK. POWER STEERING HARD. GAVE OUT WHILE DRIVING AUTO LIGHT GONE. SERVICE ENGINE LIGHT ON. GAS NEEDLE NOT WORKING. KEY COMES OUT WHEN CAR IS STARTED. RPM NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986143May 17, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE THE CONTACT'S WIFE WAS EXITING THE INTERSTATE AT APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT, A CERTIFIED MECHANIC, DISCOVERED THAT THE BRAKE LINES HAD A HOLE DUE TO IMPROPER ROUTING OF THE BRAKE LINE. THE CONTACT DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985627May 14, 2017
SERVICE BRAKES
WHEN BRAKES ARE LIGHTLY APPLIED THEY CONTINUE TO SLOW THE VEHICLE UNTIL YOU PLACE YOUR FOOT UNDER THE BRAKE PEDAL AND PULL IT UP TO GET IT TO RELEASE . THE MECHANIC DECIDED THAT THE BOOSTER OR THE MASTER CYLINDER WAS THE PROBLEM. WE FIXED TO THE TUNE OF $946.52. FIVE WEEKS LATER THE PROBLEM REAPPEARED. THIS TIME IT WAS DISCOVERED THAT THE PIVOT PIN THAT MOUNTS THE BRAKE PEDAL UNDER THE DASH WAS SQUEEZING THE PEDAL ARM SO TIGHT THAT THE PEDAL WAS STICKING. THE PEDAL ARM WAS REMOVED AND MACHINED DOWN SO THAT IT NOW PIVOTS FREELY TO THE TUNE OF $100.00 SO IT A VERY SHORT TIME I HAVE SPENT $1046.42 IN CAR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984986May 11, 2017
STEERING
LOST ALL POWER STEERING WAS SITTING FOR ABOUT 4 HRS. STARTED TO MOVE AND NO POWER STEERING CHECKED FUSE IT IS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983384May 3, 2017
AIR BAGS
"TAKATA RECALL" - AIRBAG WARNING LIGHT INDICATOR ON INSTRUMENT PANEL LIGHTS UP RANDOMLY. THIS HAS BEEN OCCURRING FOR THE PAST YEAR. IT WILL STAY LIT FOR A DAY, BUT THE NEXT DAY IT WILL BE OUT. SOME DAYS IT WILL STAY LIT FOR 20 MINUTES OR SO THEN TURN OFF. IT DOESN'T MATTER IF MY VEHICLE IS IN GEAR, STATIONARY, MOVING, ETC. THERE IS NO RHYME OR REASON TO THE AIRBAG WARNING LIGHT COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981571May 1, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SEIZED WHILE THE KEY WAS PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE IGNITION LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFEREED THE CONTACT TO NHTSA. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), HER VEHICLE'S YEAR WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981648May 1, 2017
ELECTRICAL SYSTEM
THE FIRST PROBLEM OCCURRED ABOUT A YEAR AGO, WHEN A MESSAGE STATING "STABILITRACK OFF" APPEARED WHILE DRIVING ON THE INTERSTATE. I CONTINUED DRIVING WITH THE MESSAGE AND PARKED AS NORMAL.THE NEXT TIME I STARTED THE CAR THE MESSAGE WAS GONE. SEVERAL MONTHS LATER I WENT TO START THE CAR AND IT WAS COMPLETELY DEAD. DOOR LOCKS, RADIO, EVERYTHING WAS DEAD. WE REPLACED THE BATTERY AND THOUGHT THE PROBLEM WAS FIXED, BUT ABOUT TWO MONTHS LATER I WENT OUT IN THE MORNING TO A DEAD CAR AGAIN. JUMPING THE CAR WAS AN INSTANT FIX, AND THE VEHICLE RAN FINE AGAIN FOR ABOUT 3 WEEKS. THIS HAPPENED ABOUT ONCE A MONTH FOR THE NEXT 6 MONTHS, WITH THE "STABILITRAK OFF" MESSAGE OCCASIONALLY POPPING UP WHILE DRIVING. EACH TIME IT WOULD NOT START A JUMP WAS REQUIRED, AND THEN THE CAR WOULD DRIVE FINE. THERE WAS NEVER ANY INDICATION THAT THE BATTERY WAS LOW, AND IT NEVER QUIT WHILE ACTIVELY BEING DRIVEN. OVER THE PAST MONTH THE PROBLEMS HAVE OCCURRED MORE FREQUENTLY, AND NOW HAPPEN ABOUT 3-4 TIMES PER WEEK. I HAVE TO KEEP A PORTABLE BATTERY CHARGER IN MY GLOVEBOX TO JUMP IT MYSELF. WE HAVE REPLACED THE BATTERY TWICE AND STILL HAVE THESE ISSUES. WE TOOK IT TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO FIND THE PROBLEM, THOUGH HE ASSURED US THE BATTERY, ALTERNATOR, ETC. WERE FINE. AT THIS POINT WE ARE LOOKING TO SELL THE VEHICLE, BECAUSE MY KIDS AND I CANNOT KEEP BEING STRANDED WHEN IT WON'T START. I NO LONGER FEEL IT IS A SAFE VEHICLE FOR THEM TO BE RIDING IN. UNFORTUNATELY WE WILL TAKE A HUGE HIT WHEN WE SELL, AS THE CAR IS OBVIOUSLY NOT WORTH WHAT WE PAID FOR IT SINCE THESE PROBLEMS WERE UNKNOWN THEN. IT HAS 80,000 MILES ON IT NOW, AND THESE PROBLEMS STARTED AT 75,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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