Saturn Outlook Complaints

1,352 consumer complaints on file.

#10444609January 20, 2012
UNKNOWN OR OTHER
THERE IS AN ISSUE WITH ALL THESE VEHICLES WITH WATER LEAKING INTO THE VEHICLES SOMEWHERE AS OF TODAY 1/20/2012 THE DEALERSHIP HAS HAD MY VEHICLE AND CAN NOT FIND WHERE THE WATER IS COMING IN. THE WATER IS LEAKING OUT THRU THE AIRBAG AREAS, THE SEATBELT AREAS AND THE HEADLINERS ONTO THE DASH. I AM WORRIED ABOUT ELECTRICAL PROBLEMS. GM/SATURN HAS HAD SEVERAL COMPLAINTS ABOUT THIS ISSUE (EDMUNDS.COM) SHOWS A MULTITUDE OF COMPLAINTS BUT THERE YET HAS BEEN ANY RECALL MADE TO ATTEMPT TO FIGURE OUT THIS PROBLEM AND NOT ONLY THAT THE DEALERSHIP SAID I COULD BE FINANCIALLY RESPONSIBLE FOR THIS AND NOT GM/SATURN EVEN THOUGH THERE ARE SERIOUS ISSUES WITH THIS HAPPENING. THIS LEAK COULD IF IT HAS NOT ALREADY CAUSED SOME TYPE OF ELECTRICAL ISSUES THAT HAVE NOT BEEN DETECTED YET AND I WILL BE STUCK BECAUSE GM WILL NOT RECALL THIS ITEM. THEY DID HAVE ARECALL FOR THIS IN 08 BUT IT DOESN'T SEEM TO BE HOLDING UP AND I WAS ACTUALLY TOLD BY A DEALERSHIP THAT "I WAS SCREWED". HELP US PLEASE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442545January 5, 2012
AIR BAGS, WHEELS
SERVICE AIRBAG WARNING ON DASH DISPLAY. TOOK CAR INTO LOCAL GM DEALERSHIP IN DECEMBER 2011. SERVICE REP. STATED DIAGNOSTICS REVEALED A BAD AIRBAG WIRING HARNESS AND A MALFUNCTIONING AIR PRESSURE SENSOR IN ONE TIRE. THE SERVICE DEPARTMENT JERRY RIGGED THE WIRE HARNESS TO DISABLE THE DASH WARNING AND ORDERED PARTS. SERVICE DEPT. REPLACED THE FAULTY PARTS THE FOLLOWING WEEK. 1/2/2012 SERVICE AIRBAG WARNING ON DASH DISPLAY AGAIN. HAVE AN APPOINTMENT TO GET CAR SERVICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442420January 4, 2012
AIR BAGS
FRONT AIR BAG IP LAMP IS INTERMITTENT AND WILL OFTEN SHOW OFF EVENT THOUGH THERE IS A 190 LB. PASSENGER IN THE PASSENGER SEAT. RECYCLING THE KEY, HAVING PASSENGER ENTER/EXIT VEHICLE RESULTS IN RANDOM STATE. I.E. SOMETIMES THE LIGHT IS ON AND WILL GO OFF AT RANDOM TIMES AND OTHER TIMES IS WILL SIMPLY REMAIN OFF EVEN WITH SOMEONE IN THE SEAT. DEALER FINDS NOTHING WRONG SINCE THERE IS NO DTC SET BUT THE VEHICLE IS UNSAFE AS YOU NEVER KNOW IF THE FRONT AIR BAG WILL REALLY DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442382January 4, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER'S SIDE HEADLIGHT WILL WORK FOR AWHILE BUT THEN IT WILL APPEAR TO BE "BURNT OUT". THE SAME THING HAS HAPPENED TO THE PASSENGER SIDE HEADLIGHT SEVERAL TIMES. THE LIGHTS WILL START WORKING AGAIN (AT LEAST TEMPORARILY) WHEN I SWITCH FROM THE "AUTO" LIGHT SETTING TO "MANUAL" AND BACK AGAIN. I HAVE READ ON SEVERAL DIFFERENT WEBSITES THAT THIS IS A COMMON PROBLEM WITH THE CAUSE BEING THE WIRING HARNESS FOR THE LIGHTS. THIS APPEARS TO BE A DEFECT IN THE PARTS/MATERIALS USED AND SHOULD HAVE A RECALL ON IT. I CAN'T AFFORD TO PAY WHAT THE DEALERSHIP IS ASKING TO REPAIR IT, SO FOR NOW I CAN'T DO ANY NIGHT TIME DRIVING WITHOUT GETTING A TRAFFIC CITATION/TICKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442241January 3, 2012
POWER TRAIN
SPECIFICALLY, THE PERFORMANCE OF THE TRANSMISSION MY SATURN 2008 OUTLOOK HAS NEVER BEEN SATISFACTORY. ALTOGETHER IT'S INCREDIBLY SLUGGISH, GIVING A JERKY, PULLING FEEL AND TAKES 45-60 SECONDS TO SPEED THE CAR UP PAST 50 MPH. THERE HAVE BEEN TIMES WHEN I CAME DANGEROUSLY CLOSE TO BEING HIT BY ONCOMING TRAFFIC. ADDITIONALLY, THE STABILITRAK LIGHT WARNING COMES ON WHEN IT SHOULDN'T. THIS LIGHT IS GENERALLY FOLLOWED BY A WARNING THE TRACTION CONTROL IS OFF WHEN IT ISN'T. I HAVE COMPLAINED TO 2 OF GM'S DEALERS (SATURN AND CHEVROLET) FOR THE LAST 3 YEARS ABOUT THE TRANSMISSION. THEY HAVE ALL TOLD ME THAT THERE NOTHING WRONG WITH THE TRANSMISSION--UNTIL THINGS GOT BAD ENOUGH THAT THE TRANSMISSION STOPPED WORKING ALTOGETHER, AND I WAS STUCK ON THE SIDE OF THE ROAD. RALEIGH'S DOWNTOWN GM DEALER FINALLY HAD NO OTHER CHOICE THAN TO TAKE THE TRANSMISSION APART AND DISCOVERED THE ROOT OF THE PROBLEM. SO THEY THOUGHT. EVER SINCE I PICKED UP THE CAR FROM THIS REPAIR, I HAVE BEEN EXPERIENCING THE SAME PROBLEMS. I TOOK IT BACK TO THE GM DEALERSHIP. AGAIN, THEY PURPORTED THEY COULD NOT "SIMULATE" THE PROBLEM; THEREFORE, IN THEIR MIND, THERE WAS NO PROBLEM. I'M REMINDED AT THIS POINT THAT THIS IS THE SAME THING GM'S DEALERS HAD SAID BEFORE THE TRANSMISSION FINALLY GAVE WAY. THROUGH THE INTERNET, I UNDERSTAND THAT THERE ARE MANY OTHERS WHO REPORT PROBLEMS WITH GM'S TRANSMISSION ON THE OUTLOOK. LIKE MY COUNTERPARTS, I WOULD APPRECIATE A RESOLUTION THAT INCLUDES GM'S OWNING UP TO THIS PROBLEM AND RESOLVING TO FIX IT ONCE AND FOR ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442070January 2, 2012
ELECTRICAL SYSTEM
MY KEY KEEPS GETTING STUCK IN THE IGNITION, MY HUSBAND HAS TO DISCONNECT THE BATTERY TO GET IT OUT, I HAVE TOLD GM ABOUT THE PROBLEM THEY SAY THAT THEY ARE NOT AWARE OF THE PROBLEM BUT WHEN I GO ONLINE I SEE HUNDREDS OF POSTS ABOUT THEIR VEHICLES HAVING THE SAME PROBLEM. I'M SURE THAT THEY DO KNOW ABOUT IT. THE VEHICLE IS NOT IN A SAFE POSITION (PARK) WHEN THE KEY GETS STUCK IN THE IGNITION. I THINK THAT GM NEEDS TO BE HELD LIABLE AND THE ISSUE NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441148December 24, 2011
EXTERIOR LIGHTING
HEADLAMP ON DRIVERS SIDE LOW BEAM NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441150December 24, 2011
EXTERIOR LIGHTING
I HAD MY CAR LOOKED AT BY THE LOCAL MECHANIC TO FIND OUT THE HEADLIGHT ASSEMBLY ON THE PASSENGER SIDE HAS WENT BAD. MY CAR IS OUT OF WARRANTY SO ITS NOT COVERED. IT SEEMS THIS HAS BEEN A FREQUENT PROBLEM WITH THIS CAR AND THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441044December 22, 2011
EXTERIOR LIGHTING
REPLACE DRIVERS SIDE HEADLAMP NOVEMBER 6, 2011 IT HAS BURNED OUT AGAIN WITH ONLY 1800 MORE MILES THAN FIRST INCIDENT. SO BY DECEMBER 16, 2011 IT HAS BURNED OUT AGAIN. MY PREVIOUS VEHICLES I HAVE PUT CLOSE TO 200K MILES ON AND NEVER REPLACED ONE HEADLIGHT, NOW I HAVE 2. THERE IS A PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440116December 16, 2011
EXTERIOR LIGHTING
PASSENGER SIDE WIRING HARNESS MELTED. COST ME 200.00 DOLLARS TO REPAIR. NOT COVERED UNDER EXTENDED WARRANTY. HAVE STUDIED AND FOUND THAT I CAN PROBABLY EXPECT THIS TO HAPPEN AGAIN. AM WORRIED ABOUT FUTURE EXPENSE AND, OR FIRE...... *TR WOULD APPRECIATE YOUR ASSISTANCE. THANK YOU IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440065December 15, 2011
EXTERIOR LIGHTING
WE OWN TWO 2008 SATURN OUTLOOKS. BOTH HAD HEADLIGHT FAILURES IN THE FIRST 6 MONTHS OF OWNERSHIP. BOTH HAD THE HEADLIGHT ASSEMBLIES REPLACED. AFTER APPROXIMATELY 3 YEARS OF OWNERSHIP THE HEADLIGHTS (NON-BRIGHTS) ON BOTH ARE FAILING, AND IT IS NOT THE BULBS. MECHANIC "JIGGLES" THE WIRES AND HEADLIGHTS COME ON ONLY TO FAIL LESS THAN A WEEK LATER. NUMEROUS ONLINE SEARCHES SHOW THE HARNESS TO BE AT FAULT, WITH INDICATIONS THAT THE REPLACEMENT PART HAS BEEN RE-ENGINEERING TO ADDRESS THE KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439661December 12, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY
DRIVER SIDE HEADLIGHT WIRE HARNESS ARCS AND CAUSES LIGHT TO FAIL. REPLACING LIGHTBULB TEMPORARILY FIXES ISSUE. LIGHT FAILS AND CAUSES LOSS OF LIGHT WHILE DRIVING AT NIGHT. ALSO, POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439319December 11, 2011
EXTERIOR LIGHTING
MY PASSENGER HEADLIGHT WENT OUT AND BEFORE I PUT A NEW BULB IN, IT CAME BACK ON FOR A WEEK. MY HEADLIGHT THEN WENT OUT AND STAYED OUT. WHEN I WENT TO CHANGE THE BULB, I SAW THE BLACK WIRE INSULATION ON THE HARNESS WAS MELTED AND ALSO THE PLASTIC OF THE BULB CONTACT WAS MELTED. I HAVE WORKED WITH ELECTRICAL WIRING FOR 30 YEARS AND BELIEVE THE WIRE SIZE IS TOO SMALL FOR THE CURRENT THAT THE HEADLIGHT DRAWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439274December 10, 2011
ELECTRICAL SYSTEM
HEADLIGHT-DIS-FAILED AND WIREHARNESS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438971December 8, 2011
EXTERIOR LIGHTING
I HAVE A 2009 SATURN OUTLOOK WITH FAULTY HEADLIGHTS I HAVE REPLACED THE LIGHTS AND IT SEEMS THE PROBLEM IS IN THE WIRING NOT THE LIGHT ITSELF I SEE WERE MANY PEOPLE ARE HAVING ISSUES WITH THIS VEHICLE WHAT DOES IT TAKE TO GET G.M. TO FIX THIS SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439086December 8, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLIGHT HARNESS (FEMALE SOCKET) MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438652December 5, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT SHUT OFF WHILE DRIVING 75 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE WIRING HARNESS WAS REPLACED UNDER WARRANTY. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE APPROXIMATELY ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE FAILURE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO COVER HALF OF THE EXPENSES. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438496December 4, 2011
EXTERIOR LIGHTING
IN EARLY SEPTEMBER, MY FRONT PASSENGER SIDE HEADLIGHT WAS NOT WORKING. UPON INSPECTION BY A LOCAL MECHANIC, THE WIRING HARNESS WAS MELTED. I UNDERSTAND THAT SEVERAL OTHER SATURN OUTLOOK OWNERS HAVE REPORTED THE SAME PROBLEM. ELECTRICAL TAPE WAS APPLIED AND A NEW BULB WAS INSTALLED. TWO MONTHS LATER, THE PROBLEM OCCURRED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438193December 3, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
PASSENGER HEADLIGHT FAILS INTERMITTENTLY. APPEARS TO BE DUE NOT TO THE BULB, BUT DUE TO SUB-GRADE WIRING HARNESS THAT MELTS OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438456December 3, 2011
EXTERIOR LIGHTING
HEADLIGHT WIRING ON THE SATURN OUTLOOK MODELS FAILS PREMATURELY AS THE HOUSING MELTS AND CAUSING THE HEADLIGHTS TO FAIL. THIS IS A SAFETY ISSUE FOR THE LIGHTS, COULD BE A FIRE HAZARD, HOWEVER, I HAVE NOT EXPERIENCED THAT. I WOULD THINK THIS IMPACTS THE CHEVY TRAVERSE AND GMC ACADIA TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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