Saturn Outlook Complaints

1,352 consumer complaints on file.

#10716119May 13, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE HEADLIGHT WAS NOT WORKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE LIGHT WAS REPLACED ON VARIOUS OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716248May 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS AND JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE 35R WAVE PLATE FAILED. AS A RESULT, THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715623May 11, 2015
POWER TRAIN
TRANSMISSION HAS COMPLETELY WENT OUT DUE TO WAVEPLATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712797April 25, 2015
STEERING
THE POWER STEERING IS LOUD AND HARD TO CONTROL AT LOW SPEEDS. I JUST TOOK THE CAR TO THE DEALER AFTER RECEIVING A LETTER THAT SAYS BRING IT IN AND HAVE THE POWER STEERING CHECKED, BUT THEY SAID IT WAS MY GEARBOX LEAKING AND IT WOULD ONLY BE $1600.00 TO REPLACE IT NOT ONLY THAT THEY CHARGED $70 TO TELL ME THAT.....THIS IS AFTER THE $4500 TRANSMISSION I JUST HAD REPLACED....ALL THE OTHER SATURNS ARE RECALLED FOR THIS ISSUE, THEY NEED TO TAKE BACK ALL SATURNS AND GIVE DISCOUNTS TOWARDS ANOTHER CAR...THESE ARE GARBAGE....THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706246April 17, 2015
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
ISSUES WITH THE 2007 SATURN OUTLOOK INCLUDE ONGOING ELECTRICAL ISSUES (LIGHTS INTERMITTENT FUNCTIONING, STABILITRACK, TRACTION CONTROL AND ABS LIGHTS ON INTERMITTENTLY, REMOTE START DOESN'T WORK, POWER LIFT GATE OPENS ON IT'S OWN, LIFT GATE SWITCH FAILED INTERNALLY), AIR INTAKE FILLED WITH OIL AND WATER MIX, WATER UNDER FUEL INDUCTION SERVICE, INTERMITTENTLY THE STABILITRACK WILL TURN OFF, MESSAGE SAYING 'ENGINE POWER REDUCED', CAR SHAKES, NO POWER AND REQUIRES COASTING TO SIDE OF ROAD. (THIS PARTICULAR ISSUE IS TEMPORARILY ADDRESSED BY TURNING THE CAR OFF, REMOVING THE KEYS, OPENING THE DOOR, WAITING FIVE MINUTES. THEN THE CAR STARTS BUT CHECK ENGINE LIGHT REMAINS ON.) REQUIRED NEW THROTTLE BODY, REPLACING STRUTS, SWAY BAR LINK, SHOT AND/OR STRUT ASSEMBLY. RACK AND PINION, TIE RODS NEEDED TO BE REPLACED. MOST RECENTLY HAVING DIFFICULTIES WITH HARD SHIFTING, CEL AND TRACTION CONTROL LIGHTS ON, INTAKE BOOT FULL OF OIL, VEHICLE WILL NOT SHIFT OUT OF 1ST GEAR UNTIL 4000RMP'S AND DOES THE SAME THING ON HIGHWAY IN 2ND GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706352April 17, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
MY CAR WAS JUST PURCHASED 3 MONTHS AGO AND IT IS LEAKING WATER HEAVY INTO THE DRIVER AND PASSENGER COMPARTMENT FROM THE ROOF AREA INTO THE HEADLINER, A LOT OF SLOSHY WHILE DRIVING FROM ROOF AREA THE CARPET CREATING MOLD, BAD ODORS AND POSSIBLE ELECTRICAL ISSUE WITH WATER DRIPPING ON DEFROST BLOWER NEAR DRIVERS WHEEL WELL PRIOR CORROSION PRESENT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705690April 14, 2015
POWER TRAIN
WHILE DRIVING CAR, I NOTICED A VIBRATION AT 30 TO 40 MPH. A TRANSMISSION SHOP SAID IT WAS CAUSED BY TRANSMISSION PROBLEM. I WAS INFORMED THERE IS A RECALL REPAIR FOR THIS TRANSMISSION, BUT NO RESPONSE FROM GENERAL MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704504April 8, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE CLUTCH WAVE PLATE MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN DIAGNOSED THAT THE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703064April 1, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
I AM WRITING THIS LETTER TO EXPRESS MY DISAPPOINTMENT WITH THE SATURN OUTLOOK. I PURCHASED A 2008 SATURN OUTLOOK XE FROM A LOCAL DEALERSHIP IN HOUSTON, TX. THIS CAR HAS BEEN A NIGHTMARE. MY LIST OF PROBLEMS/REPAIRS: - IT OVERHEATED TWICE. THE FIRST TIME IT HAPPENED, I REPLACED THE RADIATOR CAP. THE SECOND TIME IT HAPPENED, I REPLACED THE THERMOSTAT, WHICH IN TURN CAUSED THE WATER PUMP TO LEAK. - I REPLACED AN ENGINE SOLENOID VALVE. WHILE INSPECTING MY CAR, THE MECHANIC ALSO NOTICED I HAD A TRANSAXLE LEAK. - THE THROTTLE BODY SHORTED. - THE BRAKE MASTER CYLINDER LEAKED. - I REPLACED THE CV JOINTS. ACTUALLY, THE MECHANIC TOLD ME MY FRONT END NEEDED REPAIRING - CV JOINTS, STRUTS AND STEERING BUSHING. I COULD ONLY AFFORD TO REPAIR THE CV JOINTS AND AM CURRENTLY GETTING QUOTES FOR REPAIRS ON THE STRUTS. - I HAD AN OIL LEAK (FROM THE OIL PAN). A CAR THAT IS ONLY 7 YEARS OLD HAS HAD TO HAVE THESE KINDS OF REPAIRS - AND SOME WITHIN A COUPLE OF YEARS OF OWNERSHIP. THIS IS ABSOLUTELY HORRID! THE NHTSA SHOULD GOOGLE THE REVIEWS ON THIS CAR. OWNERS COMPLAIN OF THE SAME PROBLEMS REGARDLESS OF MODEL/YEAR (XE/XR, 2007-2010) - LEAKING ROOFS (LUGGAGE RACK), BRAKE MASTER CYLINDER LEAKS, POWER STEERING ISSUES, THERMOSTAT/WATER PUMP LEAKS, TRANSMISSION ISSUES, ETC. GM'S RESPONSE TO THIS HAS BEEN ABYSMAL. THIS CAR IS A LEMON. INSTEAD OF RECALLING IT, GM WOULD RATHER SPARSELY SEND RECALLS FOR SPECIFIC FAILURES A DAY LATE AND A DOLLAR SHORT - AFTER FOLKS HAVE SPENT THEIR HARD EARNED MONEY ON REPAIRS. THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS. GM CLEARLY COVERED UP HORRIFIC SUPPLY CHAIN, MANUFACTURING AND ASSEMBLY ISSUES AND INTENTIONALLY INSTALLED DEFECTIVE PARTS IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703067April 1, 2015
AIR BAGS
INFLATABLE RESTRAINT PASSENGER PRESENCE SYSTEM STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702392March 29, 2015
STEERING, SUSPENSION, EXTERIOR LIGHTING
THE HEADLIGHT WIRING HARNESS MELTS IN THESE VEHICLES CAUSING THE LIGHT TO FAIL, THIS IS WELL DOCUMENTED ON THE INTERNET ON VARIOUS FORUMS. EARLY THIS MORNING MY WIFE WAS PULLED OVER BY A POLICE OFFICER FOR HAVING ONE WORKING HEADLIGHT, I ATTEMPTED TO REPLACE THE BULB AND IT STILL DOES NOT WORK, INFORMATION ON THE INTERNET LEAD ME TO DISCOVER MELTED WIRES ON THE LIGHT FIXTURE, THIS IS A HUGE SAFETY PROBLEM WITH THIS VEHICLE. THERE IS ALSO A WELL DOCUMENTED PROBLEM WITH THE FRONT END SUSPENSION, IT FAILS PREMATURELY AND MY OUTLOOK IS ALSO HAVING THIS PROBLEM. IT ALSO HAS POWER STEERING FAILURE, THE AIR CONDITIONING SYSTEM IS FAILING, ALONG WITH ALL THE OTHER SAFETY SYSTEMS THAT NEED RECALLED ON THIS PIECE OF GM JUNK PILE. I HAVE A WIFE, AND BEAUTIFUL TWO YEAR OLD TWIN GIRLS, WHO USE THIS VEHICLE FREQUENTLY, SHAME ON GM FOR PUTTING THIS THING ON THE ROAD, THE WHOLE THING SHOULD BE RECALLED AND SHREDDED FOR SCRAP, OWNERS SHOULD BE FULLY REIMBURSED THE CURRENT VALUE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701978March 26, 2015
AIR BAGS
THE PASSENGER AIRBAG LIGHT INDICATOR SHOWED OFF WHEN A (HEAVY ENOUGH) PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. THIS WOULD HAPPEN INTERMITTENTLY. WHEN I TOOK IT IN TO BE CHECKED, THEY SAID I NEEDED A SOFTWARE UPDATE (DONE WITHOUT ASKING FOR A COST OF $62.98). WHEN I CALLED GM, THEY SAID AIRBAGS WERE MY RESPONSIBILITY AFTER THE WARRANTY PERIOD ENDED. SHOULDN'T THEY BE RESPONSIBLE FOR SOFTWARE PROBLEMS WITH AIRBAGS. I HAVE ONSTAR, IF A SOFTWARE ISSUE WAS OCCURRING, IT SEEMS THEY WOULD TELL ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701982March 26, 2015
VEHICLE SPEED CONTROL
WHEN STOPPED FOR A TRAFFIC LIGHT AND LIGHT CHANGED TO GREEN THE CAR WOULD NOT MOVE (WHEN FOOT PUT ON THE ACCELERATOR). AFTER TURNING THE CAR OFF AND BACK ON AND PUT THE CAR IN DRIVE, THE CAR PROCEEDED FORWARD. UPON STOPPING THE CAR AGAIN, AND THEN PRESSING THE ACCELERATOR THE CAR WOULD NOT MOVE AGAIN. WE HAD THE CAR TOWED TO THE DEALER, AND THEY SAID THEY HAD TO REPLACE THE TRANSMISSION (FOR A COST OF $5,019.05). THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS PARTICULAR TRANSMISSION. I AM NOT THE ONLY ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701354March 24, 2015
STEERING
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT DISCOVERED THAT THE POWER STEERING HOSES RUPTURED AND THE POWER STEERING FLUID LEAKED FROM THE VEHICLE. THE CONTACT REPLACED THE HOSES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE HOSES WITH OEM PARTS BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO REPLACED THE STEERING WHEEL PUMP AND THE RACK AND PINION BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700651March 20, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
JAN 2014 HAD PROBLEMS WITH STABILITRAC / TRACTION CONTROL AND TRANSMISSION ENTERING EXPRESSWAY. THE STABILITRAC / TRACTION CONTROL SERVICE SOON LIGHT CAME ON AND THEN THE CAR BEGAN SHIFTING HARD AS WE BEGAN TO ENTER TRAFFIC, THE CAR THEN STARTED TO LOSE POWER WE GOT OFF THE EXPRESSWAY IN FEAR OF BEING HIT AND WENT TO THE DEALER WERE THEY FOUND NOTHING WRONG. THE CAR CONTINUED TO DO THIS ON AND OFF FOR SOME TIME FOR THE NEXT FEW MONTHS. IN JUNE 2014 COMING HOME FROM A SOCCER GAME I MY WIFE OUR SON AND ANOTHER PLAYER HAD THIS HAPPEN AGAIN WHILE TRAVELING 70MPH ON THE US23 EXPRESSWAY, STABILITRAC / TRACTION CONTROL SERVICE LIGHT CAME ON TRANSMISSION STARTED SHIFTING HARD AND THEN THE TRANSMISSION LOST THE ABILITY TO ENGAGE, THE CAR BEGAN TO SLOW ALMOST GETTING HIT. (THANK GOD WE MADE IT TO A SAFE PLACE) WE REPLACED THE TRANSMISSION BECAUSE OF BROKEN WAVE PLATES WITHIN THE TRANSMISSION. ON 3/7/15 TOOK CAR IN AGAIN FOR STABILTRAC / TRACTION CONTROL SAME THING AGAIN IS HAPPENING DEALER FOUND NOTHING WRONG TOLD US TO BRING BACK WHEN LIGHTS ARE ON. 3/14/15 LIGHTS CAME ON AGAIN TOOK IN DEALER WAS UNABLE TO FIND ANYTHING WRONG. SERVICE ADVISER THERE WAS NO DANGER DRIVING THE CAR BUT THAT I MIGHT AFTER TIME BEGIN TO LOSS POWER AND MAY NOT BE ABLE TO TRAVEL OVER 20MPH. I EXPLAINED THE HISTORY TO HIM HIS ADVICE WAS TO AVOID THE EXPRESSWAYS. MY FEAR IS TO DIE IN THIS CAR WHEN MERGING INTO EXPRESSWAY TRAFFIC. AFTER REVIEWING MANY COMPLAINTS ABOUT THE TRANSMISSION AND TRACTION CONTROL / STABILITRAC ON THE INTERNET ABOUT THE FOLLOWING CARS SATURN OUTLOOK, GMC ACADIA, CHEVY TRAVERSE AND BUICK ENCLAVE I HOPE THAT GM CAN COME UP WITH A FIX BEFORE ANYONE HAS TO DIE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700676March 20, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WE PURCHASED THIS SATURN OUTLOOK IN MAY OF 2013, IT WAS USED BUT VERY WELL TAKEN CARE OF. SOON AFTER WE PURCHASED THE VEHICLE, THE HEADLIGHTS PERIODICALLY GO OUT. IT IS NOT THE BULB BECAUSE THE BULB COMES BACK ON, BUT IN THE ELECTRICAL WIRING, WE HAVE OWNED THIS CAR FOR ALMOST 2 YEARS AND COUNTLESS TIMES THE HEADLIGHTS WILL COMPLETELY GO OFF WHILE WE ARE DRIVING! THIS IS FRIGHTENING AND SO VERY DANGEROUS. I KNOW OF OTHER OUTLOOK OWNERS THAT HAVE THE SAME EXACT PROBLEM! PLEASE DO A RECALL AND HELP US, BEFORE SOMEONE GETS HURT IN A HORRIBLE ACCIDENT FROM THEIR HEADLIGHTS GOING OUT WHILE THEY ARE DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694209March 13, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
HAVE HAD SEVERAL LEAKS, TOOK IT TO GM DEALERSHIP FOR REPAIR AND IT COST ME $1,600, STILL LEAKING, TOOK IT BACK TO GM DEALERSHIP PAID $1,300, STILL LEAKING. VEHICLE ON HAS 57, 000 MILES I WAS TOLD THAT IT COULD BE THE TRANSMISSION. THAT IS WHY I TOOK IT IN THE FIRST PLACE GM SERVICE IS AN EMBARRASSMENT, AND RIP-OFF TO ITS CUSTOMERS. WILL NOT RECOMMEND EITHER ONE OF THESE DEALERSHIP IN MASSACHUSETTS, UNLESS THEY CAN PROVE QUALITY SERVICE. CURRENTLY, STILL HAVING THE SAME PROBLEM, BUT CAN NOT AFFORD TO SPEND ANOTHER PENNY, WILL HAVE TO RESULT TO WALKING, SOMETHING I CANNOT PHYSICAL ABLE TO DO ON LONG STRETCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694212March 13, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE HIGHWAY AND MY CAR START ACTING LIKE IT DID NOT WANT TO SHIFT AND THE ENGINE LIGHT CAME ON, IT ALSO HAD A ROARING SOUND. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT, STARTED DRIVING AGAIN AND THE SAME THING HAPPEN AGAIN I WAS ABLE TO GET THE CAR HOME AND PARK IT. I JUST DROVE THE CAR AGAIN THIS MORNING AND THINGS SEEMS TO BE OK, BUT WHEN I WAS LEAVING FROM WORK THE ENGINE LIGHT CAME ON AND THE CAR STARTED ACTING LIKE IT DID NOT WANT TO GO. PLEASE ADVISE............. I CAN NOT AFFORD TO TAKE IT BACK FOR SERVICE, JUST SPENT $2900 ON WHAT I THOUGHT WAS THE SAME THING. AGAIN GM DEALERSHIP SERVICE DEPARTMENT IS A RIP-OFF TO ITS CUSTOMERS. WAS THIS VEHICLE 2008 SATURN OUTLOOK , PUT TOGETHER AS A PIECE OF JUNK. I DO LOVE THE CAR, BECAUSE OF IT IS SPACIOUS, BUT HAVE HAD TO SPEND A LOT OF MONEY OVER THE PAST 4 YEARS, CLOSED TO $5,000 AND IT ONLY HAS 5,740 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693868March 12, 2015
POWER TRAIN
SHUTTERS IN REVERSE SHIFTS HARD AT TIMES . ITS A PROBLEM GM KNOWS ABOUT BUT WONT OWN UP! THEY WILL SEE WERE THAT GETS THEM. I ONLY GET FORDS THE ONLY REASON IS MY WIFE LIKED IT SHOULD HAVE GM JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693638March 11, 2015
STRUCTURE, AIR BAGS
MY 2007 SATURN OUTLOOK CONTINUOUSLY LEAKS WATER FROM THE ROOF EVERY TIME IT RAINS. THE LEAKING WATER IS NOT ONE DRIP HERE AND THERE, BUT A GUSH OF WATER WILL COME OUT OF THESE AREAS AND WILL CONTINUE TO LEAK WHILE IT IS RAINING. THE WATER WILL DRAIN OUT OF THE HEADLINER, THE AIRBAG AREAS, THE LIGHT FIXTURES, THE SEAT BELT AREAS ALL IN THE FRONT AND BACK OF THE CAR AND WILL ALSO DRENCH THE PASSENGER AND DRIVER SIDE FLOOR BOARDS. THIS HAS CAUSED MY CAR TO HAVE A MUSTY MOLDY SMELL TO IT. I FIND IT VERY DISCERNING THAT AFTER YOU PURCHASE A VEHICLE, IT WILL HAVE THESE SAFETY ISSUES SUCH AS WATER LEAKING. I UNDERSTAND THAT THESE THINGS HAPPEN, BUT I AM AFRAID THAT THIS WILL CAUSE A SHORTAGE WITH THE WIRING SYSTEMS IN MY VEHICLE THUS CAUSING EVEN MORE DAMAGE. SINCE THE WATER STARTED LEAKING FROM THE ROOF, I HAVE HAD AIRBAG ISSUES AND WINDSHIELD WIPER ISSUES (IT RUNS CONSTANTLY). I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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