Saturn Ion Complaints

4,344 consumer complaints on file.

#10471563August 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471573August 20, 2012
FUEL/PROPULSION SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
2007 SATURN ION 3 MANUAL SEDAN 1.) FUEL PUMP DELIVERY SYSTEM RECALL AND HAS BEEN REPAIRED AFTER A SERIOUS FUEL LEAK WAS DETECTED. 2.)PURGE FLOW SOLENOID- ENGINE LIGHT CAME ON AFTER THE PUMP DELIVERY SYSTEM WAS DETECTED BUT WAS NOT REPAIRED BECAUSE IT WAS NOT INCLUDED IN RECALL. CAR GETS VERY LITTLE GAS MILEAGE BECAUSE THE FUEL TO OXYGEN RATIO BEING OFF. EVERY TIME I GO TO THE GAS STATION I CANNOT GET MY CAR TO START. IT DOESN'T MATTER IF I HAVE HALF OF A TANK OF GAS OR ALMOST ON EMPTY. IT TAKES SEVERAL TRIES AND ONLY STARTS AFTER I REV THE ENGINE BECAUSE THE FUEL TO OXYGEN RATIO AND THE FUEL PUMP FLOODS MY CAR AS SOON AS THE FUEL PUMP IS ENGAGED. I KNOW THAT AFTER THIS HAPPENS SO MANY TIMES THAT IT WILL CAUSE THE STARTER TO BURN UP IN MY CAR. 3.) IGNITION SWITCH- CANNOT TURN KEY ON AS IF THE STEERING WHEEL IS LOCKED/ CANNOT TURN KEY OFF/ TAKE KEY OUT AND CAR IS STILL RUNNING! DISCONNECT BATTERY TO SHUT THE CAR OFF. 4.) ELECTRONIC POWER STEERING- ACTS AS IF THE POWER STEERING HAS A SHORT. WHILE DRIVING WITH SPEEDS AS LITTLE AS 15MPH IN A RESIDENTIAL NEIGHBOR HOOD OR 70MPH ON THE INTERSTATE. THE POWER STEERING LIGHT COMES ON AND ALL POWER STEERING IS LOST AND BECOMES ALMOST IMPOSSIBLE TO DRIVE. AFTER SHUTTING THE CAR OFF AND RESTARTING THE CAR THE POWER STEERING WORKS BUT SHORTLY AFTER IT FAILS AGAIN. THIS HAPPENS EVERY TIME I DRIVE MY CAR. THE FIRST TIME THIS HAPPENED I WAS ON AN EXIT RAMP ON THE INTERSTATE WITH A VERY SHARP CURVE. I COULD BARELY CONTROL THE VEHICLE. NEEDLESS TO SAY MY CHILDREN ARE NO LONGER ALLOWED TO RIDE IN THIS CAR UNTIL IT IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471588August 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING 20 MPH WHEN SHE BEGAN TO SMELL BURNING RUBBER AND PLASTIC. THE CONTACT STOPPED THE VEHICLE AND AT DISCOVERED THAT THE POWER WINDOWS AND POWER LOCKS HAD BECOME INOPERABLE. THE FUSE WAS REPLACED FOR THE WINDOWS AND THEY BEGAN TO FUNCTION PROPERLY. A PERSONAL MECHANIC ADVISED THE CONTACT THAT THE NEW FUSE WOULD NEED TO BE REMOVED TO ENSURE THAT NO ELECTRICAL FIRES OCCURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 94,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10471583August 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP HAD DEVELOPED A LEAK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471604August 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR WHILE BEING DRIVEN OR WHEN PARKED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS THE FUEL PUMP BEING SEPARATED FROM THE FUEL TANK DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,695 AND THE APPROXIMATE CURRENT MILEAGE WAS 75,451....UPDATED 10/19/12 *BF THE CONSUMER STATED THE DEALERSHIP'S MECHANIC DIAGNOSED THE FUEL UMP AND GAS TANK WOULD NEED TO BE REPLACED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. UPDATED 10/25/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472161August 18, 2012
STEERING
WHEN PARALLEL PARKING AND THE WHEEL IS TURNED ALL THE WAY IN ONE DIRECTION THEN THE OTHER, THE POWER STEERING FAILS. IT IS THEN IMPOSSIBLE TO TURN THE CAR ON A TIGHT TURN RADIUS EVEN WITH SIGNIFICANT DRIVER EFFORT, MAKING PARALLEL PARKING DANGEROUS. THE CAR MUST BE TURNED OFF, THE STEERING WHEEL CRANKED FROM SIDE TO SIDE, THEN RESTARTED BEFORE THE POWER STEERING REACTIVATES AND THE WHEEL TURNS NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471239August 17, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT SMELLED AN ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT WAS UNCERTAIN WHETHER THERE WAS FUEL VISIBLE ON THE GROUND. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471268August 17, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT HE SMELLED FUEL COMING FROM THE VEHICLE AND LATER NOTICES A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM). THE FAILURE AND THE CURRENT MILEAGE WAS 119,892.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470898August 16, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE IGNITION KEY SEIZED IN THE 'ON' POSITION, WHICH PREVENTED HIM FROM TURNING THE ENGINE OFF AND REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 59,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470849August 15, 2012
STEERING
POWER STEERING MESSAGE CAME UP. VERY HARD TO STEER NO POWER ASSIST. TURNED OFF CAR, RESTARTED AND POWER STEERING IS BACK. THIS HAS BEEN AN ON GOING EVENT SINCE 6/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470645August 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. A LARGE AMOUNT OF FUEL LEAKED ONTO THE GROUND CONTINUOUSLY. THE FAILURE OCCURRED DURING EXTREMELY HOT WEATHER TEMPERATURES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THE CONTACT THAT THE FUEL PUMP MODULE WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470283August 12, 2012
ELECTRICAL SYSTEM
MY KEY IS LOCKED IN THE IGNITION IN THE ON POSITION, AND WILL NOT TURN TO OFF, THE ONLY WAY TO TURN OFF THE VEHICLE IS TO STALL IT , AND DISCONNECT THE BATTERY WIRES TO KEEP THE BATTERY FROM DRAINING DOWN TOO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470097August 10, 2012
STEERING
WAS DRIVING ON PARKWAY WHEN STARTED TO GO ON OFF RAMP CAR STARTED TO PEEP AND ON DASH BOARD IT SHOWED PWR STRP AND THAN ENGINE LIGHT CAME ON STEERING WHEEL GOT HARD TO MANEUVER. IF U TURN OFF CAR FOR 15 MINUTES LIGHT IS OFF ON DASH BUT IT WILL COME ON AGAIN AFTER DRIVING FOR 2 OR 3 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469920August 9, 2012
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
TODAY 8/8/12, I JUMPED INTO MY 2004 SATURN ION AT 5PM AFTER WORK & IMMEDIATELY NOTICED THAT I COULD NOT TURN MY WHEEL AS I EXITED THE PARKING LOT, I HAD TO SWERVE HARD TO MY RIGHT TO BY AVOID A COLLISION WITH TWO CARS FROM THE OPPOSITE DIRECTION. I WAS TERRIFIED! MY DISPLAY SHOWED "PWR STR" I HAD NEVER SEEN THAT BEFORE, I LEFT MY CAR DIAGONALLY PARKED, SINCE IT WOULD NOT MOVE WENT FOR ASSISTANCE, A PASSERBY LOOKED UNDER MY HOOD FOR A WHILE THEN TURNED MY CAR ON AND THE DISPLAY WAS BACK TO MILEAGE AND MY WHEEL WAS WORKING FINE!! I DROVE MY CAR HOME AND IMMEDIATELY STARTED TO DO SOME RESEARCH TO FIND OUT WHAT IT COULD BE AND HOW I COULD FIX IT, I FIND OUT THAT THEIR IS A KNOWN PROBLEM WITH THE POWER STEERING! I HAVE NOT RECEIVED ANY LETTERS AT ALL. MY CAR HAS BEEN RELIABLE UP UNTIL NOW. IT HAS CLOSE TO 150K MIL (MILEAGE IS AN ESTIMATE ON THIS FORM) SINCE THIS APPEARS TO BE A GM PROBLEM, WHAT ARE MY OPTIONS? THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469954August 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP HAD DEVELOPED A CRACK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON RECALL NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,214.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469625August 8, 2012
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE PARKING THE VEHICLE, THE CONTACT NOTICED A CREAKING SOUND COMING FROM THE STEERING WHEEL AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE CONTACT WAS NOT AWARE OF THE DIAGNOSTIC TEST RESULTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,567.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469657August 8, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED UPON STARTUP. ALL OF THE ELECTRICAL COMPONENTS WERE OPERABLE HOWEVER, THE VEHICLE RESISTED START-UP ATTEMPTS. THE CONTACT HAD THE VEHICLE TOWED TO THE VEHICLE FOR INSPECTION HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR INSPECTION AND REPAIR. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469726August 8, 2012
ELECTRICAL SYSTEM
THE IGNITION LOCK CYLINDER IN MY VEHICLE SEIZED UP - MY CAR WAS RUNNING, AND I WAS UNABLE TO TURN THE KEY OR TURN THE CAR OFF, THOUGH I CAN REMOVE THE KEY AND THE CAR STAYS RUNNING. THE KEY IS STILL STUCK TO "ON" AND THE ONLY WAY I'M ABLE TO TURN THE CAR OFF IS TO STALL IT (MANUAL TRANSMISSION) AND PULL THE BATTERY FUSE. FROM READING FORUMS ON THIS PROBLEM I KNOW THIS IS A VERY, VERY COMMON PROBLEM FOR SATURN IONS. THIS PART ABSOLUTELY NEEDS TO BE RECALLED. IN THE MEANTIME, TO SAVE HUNDREDS AT THE DEALER I WILL HAVE TO REPLACE THE PART MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469455August 7, 2012
FUEL/PROPULSION SYSTEM
A FRIEND ADVISED ME THEY COULD SMELL GAS BY MY CAR. I SEARCHED AND LEARNED THERE WAS A RECALL. I'VE SEEN ONLINE THERE HAVE BEEN DIFFICULTIES GETTING THIS FIXED WITH CERTAIN VIN NUMBERS AND/OR STATES THEREFORE I WANTED TO BE SURE TO REPORT THE ISSUED IN AN EFFORT TO EXPAND THE RECALL. I DO NOT KNOW HOW LONG THE ISSUE HAS BEEN PRESENT BUT IT WAS OBSERVED ON AUGUST 06, 2012. DURING NORMAL BUSINESS HOURS I WILL SEEK ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469506August 7, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED FROM THE VEHICLE AS HE APPROACHED IT. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO CONTACT THE DEALER IN ORDER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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