Saturn Ion Complaints

4,344 consumer complaints on file.

#10494696January 25, 2013
FUEL/PROPULSION SYSTEM
THE FUEL PUMP ASSEMBLY UNIT ON MY 2007 SATURN ION HAS CRACKED AND DEVELOPED A LEAK CAUSING A SIGNIFICANT FIRE AND ENVIRONMENTAL HAZARD. THERE WAS NO INCIDENT THAT LEAD TO THE CRACK, JUST A FAULTY PART. THERE WAS A RECALL ISSUED FOR THIS SAME PROBLEM, BUT IT DOES NOT EXTEND TO THE STATE IN WHICH I RESIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494558January 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, A CLICK WAS HEARD WHEN THE CLUTCH PEDAL WAS DEPRESSED AND IT BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493598January 21, 2013
STEERING
HALFWAY DURING THE HALF MILE COMMUTE TO MY HOME FROM WORK ON DECEMBER 21, 2012, THE POWER STEERING FAILED. THIS HAPPENS VERY FREQUENTLY. I HEAR THE CHIME AND THEN THE PWR STRNG LIGHT COMES ON AND I HAVE TO STEER MANUALLY. I OFTEN HAVE TO STOP MY CAR AND TURN IT OFF JUST TO RESET THE STEERING. SOMETIMES IT IS VERY HARD TO TURN THE CAR SAFELY WHILE DRIVING VERY SLOWLY AND/OR PARKING. I FEEL THAT GM SHOULD BE FORCED TO RECALL THIS PROBLEM AS I SEE FROM THIS SITE THAT IT'S A COMMON AND KNOWN PROBLEM. IF AN ELDERLY, PHYSICALLY WEAK OR INEXPERIENCED DRIVER SHOULD HAVE THIS HAPPEN, IT COULD RESULT IN MANY SERIOUS ACCIDENTS. I'VE OWNED MY VEHICLE FOR 6+ YEARS SINCE BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493499January 19, 2013
ELECTRICAL SYSTEM, ENGINE
WHEN THE CAR SITS FOR A DAY OR MORE IT WON'T CRANK AND NEEDS TO BE JUMPED OFF. THE BATTERY AND ALTENATOR ARE GOOD AND SO ARE THE FUSES. I HAVE CHANGED IGNITION RELAY AND NO DIFFERENCE. HAD CAR RUNNING AND WOULD NOT THIS MORNING AFTER SITTING FOR 18 HRS. BATT IS TOTALLY DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493285January 17, 2013
FUEL/PROPULSION SYSTEM
I HAD SMELLED A VERY STRONG GAS ODOR IN MY CAR AND CONTACTED GM/SATURN CUSTOMER SERVICE ON NOVEMBER 28, 2012 IN REGARDS TO THE SMELL AND TO FIND OUT IF MY CAR WAS INCLUDED IN A RECENT RECALL FOR THE FUEL PUMP. I WAS TOLD THAT THE FUEL PUMP RECALL WAS ONLY INCLUDED IN CERTAIN STATES AND MY STATE WAS NOT INCLUDED. I TOOK MY CAR TO MY MECHANIC ON 12/14/12 AND THEY CONFIRMED THAT MY CAR SMELLED OF GAS DUE TO A FAULTY FUEL PUMP AND IT NEEDED TO BE REPLACED. THEY ALSO SAID THAT THE FUEL PUMP FAULTS WERE DUE TO BEING IN STATES THAT HIGH HEAT. I LIVE IN MARYLAND AND THE FUEL SMELL CAME ABOUT DURING THE SUMMER WHICH IS VERY HOT IN THE STATE. I CONTACTED GM BECAUSE I FEEL THAT I SHOULD BE REIMBURSED FOR A FAULTY FUEL PUMP SINCE IT IS A FIRE AND SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492761January 16, 2013
ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF THE AIR BAG LIGHT AND DOOR LOCKS. *SMD THE CONSUMER STATED ALL OF A SUDDEN THE DOORS UN-LOCKED, THE FLASHER STARTED TO FLASH AND THE AIR LIGHT ILLUMINATED. SHE IMMEDIATELY PULLED INTO A NEARBY GARAGE AND ASKED FOR ASSISTANCE. THE SOLUTION AT THAT TIME WAS TO TURN OFF THE ENGINE AND THEN RE-START IT. THE SECOND INCIDENT OCCURRED ON NOVEMBER 16TH. THE CONSUMER WAS INFORMED THE PART REQUIRED WAS A SENSOR DIAGNOSTIC MODULE, AT A COST OF $ 399.99. HOWEVER, THE PART WAS NO LONGER AVAILABLE. IT WAS RECOMMENDED BY THE MECHANIC, THAT A PART TRY TO BE LOCATED AT A JUNK YARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493188January 16, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND THE CONTACT WAS UNABLE TO POWER OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT A FOREIGN OBJECT HAD BECOME FRACTURED INSIDE OF THE IGNITION SWITCH. THE DEALER REPLACED THE IGNITION SWITCH. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493101January 15, 2013
STEERING
THE POWER STEERING FAILED WHILE DRIVING THE CAR AND A MESSAGE APPEARED ON THE DRIVER'S INFORMATION PANEL; I HAD TO APPLY A LOT OF FORCE ON THE STEERING WHEEL IN ORDER TO CONTROL THE CAR. THIS IS HAPPENING NOW EVERYTIME I DRIVE THE CAR AND IT HAPPENS RANDOMLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492347January 12, 2013
STEERING
LOST POWER STEERING AT 40 MPH, CAR CHIMED & PWR STR APPEARED ON DASH DISPLAY. FILLED UP GAS TANK AND STEERING WORKED. GOT ON HIGHWAY AND LOST STEERING AT 65MPH. SHUT OFF CAR AT DESTINATION AND STEERING WAS OK ALL THE WAY HOME.THERE IS NO WAY MY WIFE OR DAUGHTER (POSSIBLY WITH MY 2 GRANDSONS) COULD STEER THE CAR AT ANY SPEED WITHOUT POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491972January 9, 2013
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2004 SATURN ION EQUIPPED WITH BRIDGESTONE TURANZA EL400 4305 /B12 TIRES (N/A). THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE BEGAN TO SHAKE. AS THE VEHICLE WAS MOVED TO THE SHOULDER, THE TREAD COMPLETELY SEPARATED FROM THE FRONT DRIVER'S SIDE TIRE BUT IT WAS STILL ABLE TO HOLD AIR. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE TIRE FAILURE MILEAGE WAS 20,000. THE VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491890January 8, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION AND THE CONTACT WAS UNABLE TO POWER THE VEHICLE OFF. IN ADDITION, THE CONTACT STATED THAT THE KEY COULD INTERMITTENTLY BE REMOVED BUT THE VEHICLE WOULD REMAIN POWERED ON. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491580January 6, 2013
STEERING
POWER STEERING GOES OUT AT RANDOM TIMES WHILE DRIVING. VERY HARD TO STEER AND MAKE TURNS. HAVE CALLED ABOUT HAVING IT FIXED, THERE IS NO RECALL LISTED, BUT OVER 800 COMPLAINTS OF THE SAME THING HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491435January 4, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL SMELL ODOR FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO ADVISED THAT THE FUEL PUMP MODULE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE FUEL PUMP AND THE DEALER WAS NOTIFIED OF THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THERE HAD BEEN A RECALL FOR THE FAILURE BUT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 12V459000: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE RECALL DID NOT INCLUDE THE CONTACT'S VIN. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491446January 4, 2013
STEERING
I HAVE A 2006 SATURN ION 2.2. THE FIRST TIME THE POWER STEERING WENT OUT ON DECEMBER 14TH I WAS GOING ABOUT 45MPH. THE THIRD TIME IT WENT OUT I WAS GOING ABOUT 70MPH ON THE INTERSTATE. THE FIRST TIME I CALLED THE DEALERSHIP THEY STATED THAT IT WOULD BE $61.00 TO RUN A DIAGNOSTIC ON THE CAR. I DIDN'T HAVE THE EXTRA CASH AT THAT TIME SO I DECIDED TO WAIT. ON DECEMBER 31ST, 2012, THE POWER STEERING WENT OUT AGAIN. I CALLED THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER, HE TOLD ME TO BRING THE CAR IN THAT DAY. THEY REPLACED THE POWER STEERING MOTOR. ON MY WAY TO WORK ON WEDNESDAY JANUARY 2, 2013 THE POWER STEERING WENT OUT AGAIN. I CALLED THE DEALERSHIP AND THEY TOLD ME THAT IT WOULD COST $61.00 TO HAVE THE DIAGNOSTIC RAN. I FEEL AT THIS POINT I HAVE NO OTHER ACTION BECAUSE I CAN NOT KEEP DRIVING THIS CAR IN THIS CONDITION. I, HOWEVER, DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR A DIAGNOSTIC WHEN GM KNOWS THAT THERE ARE ISSUES WITH THE POWER STEERING. I FEEL THAT THE CONSUMER IS BEING TAKEN BY GM. I HAVE ALWAYS OWNED GM VEHICLES BUT THIS WILL PROBABLY BE MY LAST ONE. I REALIZE THAT MY CAR HAS OVER 70,000 MILE ON IT BUT IF GM KNOWS THERE ARE ISSUES THEN WHY SHOULD I HAVE TO PAY FOR THEIR PROBLEM. I HAVE ALSO READ OTHER POSTS THAT STATES THIS COULD ALSO BE ELECTRICAL. IF GM KNOWS THAT IT MAYBE ELECTRICAL THEN WHY ARE THEY NOT TRYING TO FIX THE PROBLEM. WITHIN THE FIRST TWO YEARS THAT I OWNED THIS CAR I HAD TO HAVE THE IGNITION REPLACED 5 TIMES. ANY ASSISTANCE YOU CAN GIVE ME IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491492January 4, 2013
STEERING
WHEN I DRIVER MY VEHICLE THE STEERING STIFFER UP AS I DRIVER IT DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490953January 3, 2013
ELECTRICAL SYSTEM
KEY LOCKS UP IN IGNITION AND WILL NOT TURN TO OFF POSITION. KEY IS STUCK AND WILL NOT RELEASE FROM IGNITION. TO GET KEY OUT CAR MUST BE TURNED TO ON POSITION AND BACK OFF AGAIN. FRIENDS OF OURS ALSO HAD A SATURN ION FROM 2005 AND THEY HAD THE SAME ISSUE. THE KEY WOULD BECOME STUCK IN THE IGNITION AND THEY WOULD HAVE TO START THE CAR AND TURN IT OFF (SOMETIMES SEVERAL TIMES) TO GET THE KEY OUT. OUR WORRY IS THAT THE PROBLEM WILL BECOME MORE EXTREME AND DANGEROUS WHERE WE CANNOT TURN THE CAR OFF (AS I HAVE READ IN OTHER COMPLAINTS) AS WELL AS NOT BEING ABLE TO EVENTUALLY FREE THE KEY. THIS IS A DEFECT THAT NEEDS TO BE RECALLED AND FIXED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490745January 2, 2013
ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE
WHEN STARTING THE SATURN ON A COLD MORNING, THE IGNITION FAILS TO START THE CAR. I GET A SERVICE MESSAGE. AFTER WAITING ABOUT 10 MINUTES THE CAR WILL START AS IF THE SECURITY WAS RESETTING ITSELF. I'VE READ SEVERAL COMPLAINTS OF THIS PROBLEM ON THE INTERNET. GM WILL NOT OWN UP TO A FAULTY PRODUCT THAT LEAVES SATURN OWNERS COMPLETELY STRANDED. THIS PROBLEM OCCURS AT RANDOM TIMES, EVEN ON WARM DAYS. A RECALL MUST BE APPROVED FOR THIS MASSIVE SAFETY PROBLEM. IT'S A SAFETY CONCERN BECAUSE IN AN EMERGENCY THE CARS SHOULDN'T HAVE TO SIT FOR AN ADDITIONAL TEN MINUTES OR STALL OUT IN UNSAFE AREAS. THE PROBLEM SEEMS TO CORRECT ITSELF AFTER THIS IGNITION SWITCH INSIDE OF THE STEERING COLUMN HAS BEEN REPLACED BASED ON HUNDREDS OF TESTAMENTS. I HAVE REPLACED MY STATER AND BATTERY BEFORE REALIZING THE PROBLEM WAS A FAULTY IGNITION SWITCH THAT NUMEROUS OTHER SATURN OWNERS HAVE HAD THE UNPLEASANT EXPERIENCE OF DEALING WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490587December 31, 2012
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS MOVED TO THE SHOULDER AND WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490367December 28, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK ON THE FUEL PUMP THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488966December 17, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT SHE NOTICED A LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE FUEL PUMP ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP ASSEMBLY. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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