Saturn Ion Complaints

4,344 consumer complaints on file.

#10519991June 16, 2013
AIR BAGS, SEATS
MY HUSBAND WAS DRIVING MY 05 SATURN ION 2 QUAD COUPE HOME FROM WORK ON THE INTERSTATE.TRAFFIC STOPPED , CAME TO COMPLETE STOP VEHICLE BEHIND DID NOT BRAKE AND REAR ENDED MY VEHICLE AT ROUGHLY 50+ MPH CAUSING HIM TO HIT ANOTHER VEHICLE IN TURN CAUSING A 6 VEHICLE ACCIDENT. THE AIR BAGS DID NOT DEPLOY CAUSING HIS HEAD TO HIT THE STEERING WHEEL AND THE DRIVER SEAT BROKE IN HALF WITH HIM IN IT LANDING ON THE BACK SEAT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10519925June 15, 2013
FUEL/PROPULSION SYSTEM
I HAVE A SEVERE GAS LEAK IN MY CAR. THE GAS SMELL WAS FAINT AT FIRST. THEN I STARTED HAVING PROBLEMS STARTING MY CAR IN MORNINGS OR EVENINGS. THEN THE GAS BECAME UNBEARABLE & YOU COULD SEE A CONSTANT DRIP OF GASOLINE COMING FROM THE BACK PASSENGER SIDE OF MY CAR. I FELT SO SCARED TO DRIVE IT THAT I TOOK IT TO THE NEAREST PLACE. THEY DIAGNOSED IT AS THE FUEL PUMP. I CALLED SATURN & THEY SAID THEY WOULD HAVE TO CHARGE ME $100 TO SEE IF IT'S THE ACTUAL "SPECIAL POLICY" THAT'S ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519976June 15, 2013
STEERING
WAS DRIVING WHEN POWER STEERING WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519833June 14, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519830June 14, 2013
AIR BAGS, SEATS
TRAVELLING ON 580EB IN TRAFFIC. CAME TO A STOP, VEHICLE BEHIND ME DID NOT. HE WAS TRAVELLING AT APPROX 50MPH AND DEMOLISHED MY VEHICLE. MY AIR BAGS DID NOT DEPLOY AND THE DRIVER SEAT BENT BACK TO FULLY RECLINED POSITION. I SUSTAINED NECK AND UPPER BACK INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10519427June 12, 2013
ELECTRICAL SYSTEM
KEY BECAME STUCK IN IGNITION. COULD NOT REMOVE, CAR WOULD NOT SHUT OFF. EMERGENCY IGNITION RELEASE DID NOT WORK. TOOK CAR TO AUTHORIZED GM DEALER, WAS TOLD THE IGNITION CYLINDER AND HOUSING HAD FALLEN APART AND NEEDED TO BE REPLACED, AND THAT IT IS FREQUENTLY SEEN WITH THIS CAR MODEL. TOTAL REPAIR COST $569.97. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519368June 11, 2013
STEERING
I HAD JUST PULLED MY CAR FORWARD TO HELP A FRIEND JUMP HER CAR. ONCE I PUT IT IN REVERSE TO MOVE MY CAR, THE POWER STEERING WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516023June 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT HE WAS INVOLVED IN A CRASH WHERE A VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND A PASSENGER SUSTAINED SHOULDER AND CHEST INJURIES. A POLICE REPORT WAS FILED AND THE POLICE OFFICER STATED THAT THE IMPACT SHOULD HAVE WARRANTED AIR BAG DEPLOYMENT. PRIOR TO THE CRASH, THE AIR BAG WARNING LIGHT WAS ILLUMINATED SPORADICALLY. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE FAILURE MILEAGE WAS 28,786 AND THE CURRENT MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10515870June 9, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
IN AUGUST OF 2008 AT APPX 37000 MILES, THE IGNITION SWITCH LOCKED IN THE 'RUN' POSITION. SINCE THE CAR WAS A MANUAL, I STALLED IT OUT AND CALLED A LOCKSMITH, WHO COULD NOT REMOVE OR TURN THE KEY EITHER. HE DISCONNECTED THE CAR FROM THE BATTERY SO THAT IT WOULD NOT DRAIN DUE TO THE ACCESSORIES STILL BEING ACTIVE. HE TOLD ME HOW TO RECONNECT THE BATTERY SO THAT I COULD DRIVE IN FOR REPAIRS. I HAVE NOT HAD ANY MORE PROBLEMS UNTIL YESTERDAY (JUNE 2013) AT APPX 100000 MILES. THE IGNITION WOULD NOT TURN BEYOND THE ACCESSORIES POSITION. AFTER SEVERAL ATTEMPTS, KEY POSITIONS, CLUTCH POSITIONS, I WAS ABLE TO START THE CAR AND IMMEDIATELY DROVE IT TO A REPAIR CENTER. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS ON THIS WEBSITE AND YET THERE ARE NO RECALLS FOR THIS FAULTY IGNITION PROBLEM. I HAVE HAD THE ISSUE FROM BOTH SIDES (COULDN'T TURN OFF AND COULDN'T TURN ON). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515478June 6, 2013
SUSPENSION
LEFT AND RIGHT LOWER CONTROL ARM FAILURE. CAUSED BELT TO BREAK IN TIRE. TOWED TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515188June 5, 2013
STEERING
I WAS DRIVING AND ATTEMPTING TO COME TO TURN A CORNER WHEN THE VEHICLES STEERING SUDDENLY DIED. A "CHIME" SOUNDED, I HAD NO ABILITY TO STEER AND MY BRAKES FAILED! IN A PANIC AS I HEADED STRAIGHT FOR A MOM WITH TWO CHILDREN I PULLED MY EMERGENCY BRAKE AND JUMPED THE CURB. MY CAR WAS TOWED TO A LOCAL GOOD YEAR BY MY HOME. I RESEARCHED THE SATURN ION 2007 THAT NIGHT AND FOUND OUT GM IS AWARE OF THE POWER STEERING ISSUE AND REFUSED TO ISSUE A RECALL BUT THEY WILL "FIX YOUR CAR FOR FREE AT A DEALERSHIP". AFTER A DAY AND A HALF OF GM REFUSING TO TOW MY CAR TO ONE OF THEIR DEALERSHIPS, I HAD THE LOCAL SHOP FIX IT. I WAS THEN TOLD BY GM THAT THEY "MIGHT" REIMBURSE ME. I ALMOST DIED, ALMOST KILLED SOMEONE, MISSED WORK THE NEXT DAY, SHELLED OUT $1000 AND THEY "MIGHT" HELP ME IF THEY DEEM ME FIT. I AM OUTRAGED. PLEASE HELP THE OWNERS OF THESE DEATH MACHINES SEEK JUSTICE AND FORCE GM TO RECALL THE VEHICLES - SAVE LIVES PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515304June 5, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT SHE HAD TO ADD ADDITIONAL EFFORT IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE CONTACT WAS NOT PROVIDED WITH A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515132June 4, 2013
ENGINE, ELECTRICAL SYSTEM
MY WIFE LEFT WORK AND STOPPED BY THE STORE ON THE WAY HOME, BUT COULD NOT SHUT THE CAR OFF. SHE DROVE HOME WHERE THE CAR CONTINUE TO RUN UNTIL I DISCONNECTED THE BATTERY CABLE TO FINALLY DISABLE THE VEHICLE. I HAD THE CAR TOWED TO THE DEALER. THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE IGNITION SWITCH CYLINDER WAS REPLACED, NEW KEY CODED AT A COST OF $396.17. SATURN CUSTOMER SERVICE STATED THAT THEY HAVE HAD NO COMPLAINTS OF SUCH A NATURE, I HAVE DONE ONLINE SEARCHES AND HAVE FOUND THOUSANDS OF THE SAME PROBLEMS. THE ISSUE CONTINUES TO THIS DAY ALONG WITH THE SEALS AROUND THE DOORS AND WINDOWS LEAKING. THIS AUTOMOTIVE COMPANY WAS BAILED OUT BY THE GOVERNMENT WITH OUR TAX MONEY, ONLY TO LIE TO THE AMERICAN CAR BUYERS WHO PURCHASED THEIR FLAWED PRODUCTS. IF THE NHTSA DOES NOT DESIGNATE THIS AS A RECALL STATUS, THEN IT IS TIME FOR US SATURN OWNERS WHO WERE SOLD THESE FLAWED VEHICLES TO UNITE AND FILE A MAJOR CLASS ACTION SUIT FOR MORE MONEY THAN GENERAL MOTORS RECEIVED IN THE BAILOUT OF THE AUTOMOTIVE INDUSTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514799June 3, 2013
ELECTRICAL SYSTEM, STEERING
MY SATURN ION HAS HAD TO HAVE THE IGNITION AND OR THE STEERING COLUMN REPLACED ON FOUR SEPARATE OCCASIONS SINCE 29,000 MILES .IT CURRENTLY HAS 143,000 MILES AND HAS ISSUES ONCE AGAIN. EACH TIME EITHER THE KEY WOULD CLICK BACK ONLY ONE NOTCH AND COULD NOT BE REMOVED, THE CAR COULD NOT BE TURNED OFF AT ALL DUE TO THE KEY BEING "FROZEN" IN THE CYLINDER OR THE KEY WOULD NOT SPRING BACK FROM THE STARTING POSITION TO THE RUN POSITION THUS MAKING A GRINDING NOISE AFTER CAR STARTED. THE LAST DEALERSHIP SAID THEY WERE GOING TO REPORT THE INCIDENT TO GM AS THEY HAVE DONE FOR OTHER CAR OWNERS BEFORE, BUT WITH NO RESULT. EACH TIME IT HAS COST ME ANYWHERE FROM $350. TO $700.00 NOT INCLUDING TOWING AND RENTING OF AN ALTERNATE VEHICLE. I UNDERSTAND THAT IT TECHNICALLY NOT A SAFETY ISSUE BUT I FEEL THIS SHOULD BE LOOKED AT AND RECALLED SO IT DOES NOT BECOME ONE WHEN A LITTLE KID CLIMBS INTO A CAR THAT CAN NOT BE TURNED OFF OR THE KEY REMOVED FROM THE IGNITION AND GETS SERIOUSLY HURT OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514909June 3, 2013
STEERING
POWER STEERING INDICATOR LIGHT CAME ON AND STEERING ASSIST FAILED COMPLETELY. NO PRIOR PROBLEMS OR WARNING. CAR HAD TO BE TOWED TO SERVICE CENTER. REPAIRS HAVE BEEN MADE AND BILL PAID PERSONALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514603June 1, 2013
STEERING
AS I WAS DRIVING THE POWER STEERING LIGHT CAME ON AND I LOST POWER STEERING. IF THE CAR IS TURNED OFF IT WILL RETURN. IT HAS BECOME MORE FREQUENT AND INTERMITTENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514611June 1, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
SATURN ION 2 MODEL YEAR 2003 WAS SERVICED FOR 2004 TURN SIGNAL RECALL BACK IN 2005; IN THE PAST 16 MONTHS I HAVE HAD THE DRIVER SIDE TURN SIGNAL BULB CHANGED 4 TIMES BECAUSE IT STOPS WORKING, AND HAVE CHANGED IT 2 MORE TIMES BEFORE THE MOST RECENT SERIES OF INCIDENTS. AS OF TODAY I CHANGED IT A 5TH TIME AND IT STILL DOES NOT WORK. THIS IS A HAZARDOUS CONDITION PARTICULARLY SINCE IT FAILS REPEATEDLY. NOW I HAVE BEEN TOLD THAT THE BODY CONTROL MODULE MIGHT HAVE A PROBLEM MAY NEED TO BE REPLACED. THIS IS AN ISSUE FOR HUNDREDS OF SATURN OWNERS; THE RECALL SHOULD HAVE FIXED THE RE-OCCURENCE OF THE ORIGINAL PROBLEM BUT HAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514465May 31, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED AND THE KEY COULD NOT BE RELEASED FROM THE IGNITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE IGNITION CYLINDER AND ADJUSTED THE GEAR SHIFTER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE IS 59,000. UPDATED 7/15/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514567May 31, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514394May 30, 2013
STEERING
I WAS DRIVING 45 MPH WHEN MY PWR STR LIGHT FLASHED AND I WAS UNABLE TO CONTROL THE STEERING WHEEL. I PULLED OVER ASAP AND TURNED OFF MY CAR. I TURNED IT BACK ON AND THE LIGHT WAS NO LONGER ON, I WAS THEN ABLE TO CONTROL MY STEERING WHEEL. I WAS ABLE TO DRIVE TO MY DESTINATION. ONE HOUR LATER I TURNED MY CAR BACK ON AND THE MESSAGE WAS ONCE DISPLAYED. AFTER I RESTARTED THE CAR THE LIGHT WAS OFF. I HAVE HAD THIS SAME ISSUE IN MARCH AND THE GM DEALERSHIP REPAIRED IT UNDER WARRANTY. NOW 2 MONTHS LATER IT HAS HAPPENED AGAIN, AND THE DEALERSHIP IS STATING THAT IT IS NOT UNDER WARRANTY BECAUSE IT IS THE STEERING COLUMN ASSEMBLY. HOWEVER, THAT IS RELATED TO THE POWER STEERING CONTROL MODULE IN WHICH IS CAUSING THIS ISSUE. I BELIEVE THIS SHOULD BE UNDER WARRANTY GIVEN THAT THERE HAS BEEN A RECALL FOR AN ISSUE THAT IS RELATED TO THIS SAME SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion