Saturn Ion Complaints

4,344 consumer complaints on file.

#10578101April 7, 2014
VEHICLE SPEED CONTROL
MY FIANCE AND I WERE DRIVING DOWN THE ROAD ABOUT 40 45 MPH AND THE LIGHT UP AHEAD CHANGED YELLOW TO RED JUST BEFORE I COULD COME TO A COMPLETE STOP, MY CAR ACCELERATED I HELD BOTH FEET ON THE BRAKE AND THE CAR KEPT WANTING TO INCH FORWARD ITSEEMED AS IF I HELD THE GAS PEDAL DOWN TO THE FLOOR I GOT WITHIN 2 OR 3 FEET FROM THE CAR IN FRONT OF ME OUT OF INSTINCT I QUICKLY PUT THE CAR IN NEUTRAL AND SHUT IT OFF HAD I NOT I WOULD HAVE REAR ENDED THE CAR IN FRONT OF ME I THEN WAITED A MINUTE OR TWO TOPS PUT IT IN PARK AND STARTED IT, IT ACTED NORMAL I THOUGHT MAYBE THERE WAS AND OBJECT OR SOMETHING THAT MAY HAVE SLIPPED BY MY FEET WHILE DRIVING OR MY FLOOR MAT MOVED THERE WAS NOTHING THERE .THERE HAS BEEN OTHER TIMES LIKE RIGHT AFTER STARTING IT UP IT REVS TO THE HIGHEST RPM POSSIBLE AS IF ITS GOING TO BLOW UP I HURRY AND SHUT IT OFF WAIT A FEW MINUTES AND TRY AGAIN, AND ANOTHER TIME I DROVE ABOUT 2 MILES GOING DOWN THE ROAD AT 45 MPH AS IF I HAD CRUISE CONTROL ON WHEN MY CAR DOESN'T HAVE THAT FEATURE WHICH IS REALLY SCARY I DON'T KNOW WHAT TO DO PLEASE HELP THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577748April 6, 2014
ELECTRICAL SYSTEM, ENGINE
WHEN I BOUGHT MY CAR IT WOULDN'T START, THE DEALER SAID IT WAS BECAUSE IT SAT FOR A LONG TIME. THIS PROBLEMHAS BEEN CONSTANTLY BEEN AN ISSUE SINCE IN EXTREME WEATHER. I WAS TOLD DURING ONE SHOP INSPECTION IT WAS ELECTRICAL AND THEY HAVE SEEN A LOT OF THIS BUT DON'T KNOW WHAT CAUSES IT. WITH THIS CASE IT HAS SHUT MY RADIO ON AND OFF AND A BIG ISSUE THAT I HAVE IS WHEN I AM STOPPED WITH MY FOOT ON MY BRAKE THE ENGINE WILL REV UP AND JERK FORWARD. THIS HAPPENS IN THE CITY WHEN I'M DRIVING AT SLOWER SPEEDS. I'VE HAD TO RUN OFF THE ROAD TO AVOID HITTING PEOPLE, THE ONLY THING THAT SAVES ME FROM HITTING ANYONE AT LIGHTS OR SIGNS IS MY SAFETY GAP BETWEEN ME AND A FRONT CAR. I'VE BEEN LATE FOR WORK, RUINED VACATIONS, BEEN STRANDED WITH AN INFANT IN 100 DEGREE WEATHER, AND WASTED A LOT OF MONEY TRYING TO FIND THE PROBLEMS. I BOUGHT IT NEW AND HAVE HEARD EVERY EXCUSE FOR THE PROBLEMS...YOU GUYS HAVE FINALLY STEPPED IN ON ONE OF THE PROBLEMS WE HAVE BEEN HAVING NOW GM NEEDS TO ANSWER THE REST. I'M NOT THE ONLY ONE WITH THESE PROBLEMS. IF YOU DO A SEARCH ONLINE YOU CAN PULL UP 100S OF ISSUES EXACTLY THE SAME. I HAVE ALL MY RECEIPTS WHEN I TOOK IT ONTO SATURN DEALERS. NOW I HAVE DOORS THAT DON'T SEAL BUT I'M SURE THIS IS BECAUSE IT'S OLD OR OTHER EXCUSES. I HAD TO BUY ANOTHER CAR BECAUSE MY KIDS AREN'T SAFE IN IT. I CAN'T EVEN HAVE A CLEAN CONSCIOUS TRADING IT IN SO I STILL AM STUCK WITH IT. I HAVE COMPLAINED ABOUT THIS ISSUE BEFORE BUT NO ONE LISTENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577757April 6, 2014
STEERING
MY 17-YEAR OLD SON WAS DRIVING HOME FROM A FRIEND'S HOUSE. MAKING A LEFT TURN AT AN INTERSECTION ON A LOCAL STREET, HE REPORTED THAT HE HEARD A CHIME SOUND AND THEN THE STEERING WHEEL "LOCKED UP" (HIS WORDS). HE SAID HE WAS UNABLE TO STEER THE CAR. HE STATED THAT THE INFO DISPLAY SHOWED "PWR STR" AND HE HAD TO STOP THE CAR, TURN THE IGNITION SWITCH OFF, THEN RESTART THE CAR. LUCKILY, THIS OCCURRED ON A LOCAL STREET WHERE THERE WAS NO OTHER TRAFFIC AT THE TIME. AFTER RESTART, THE STEERING OPERATED PROPERLY. HE, AS WELL AS MY DAUGHTER, ARE CONCERNED ABOUT THIS HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577593April 5, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHILE DRIVING MY CAR ON MULTIPLE OCCASIONS I HAVE LOST THE ABILITY TO CONTROL THE STEERING WHEEL. ALSO, I HAVE EXPERIENCED MY CAR TURNING OFF WHILE DRIVING WHICH THANKFULLY HAS A RECALL ON IT BUT I WANT THE POWER STEERING TO BE RECALLED AS WELL BECAUSE IT HAS CAUSED AN ACCIDENT AND MULTIPLE NEAR MISSES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10577599April 5, 2014
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
RE: BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SOLENOID. THE KEY WOULD GET STUCK IN IGNITION AND NOT RELEASE, OR I WOULD BE UNABLE TO TURN THE CAR ON AFTER INSERTING THE KEY. NOTE: A COUPLE OF TIMES I COULD NOT TURN OFF THE CAR, WHICH IS A SAFETY HAZARD. I HAD TO FORCE THE KEY TO TURN THE IGNITION CYLINDER TO THE OFF POSITION OVER SEVERAL MINUTES. I HAVE REPLACED IGNITION SWITCH 3 TIMES AND IGNITION HOUSING TWICE SINCE BUYING MY SATURN ION NEW IN 2005. THEREFORE, I AM NOW ON MY FOURTH IGNITION SWITCH SINCE THE CAR WAS MANUFACTURED. I ACKNOWLEDGE THAT IGNITION SWITCHES HAVE BEEN FOUND DEFECTIVE IN CERTAIN GM CAR MODELS AND YEARS AND A RECALL IS IN PLACE. HOWEVER, I BELIEVE THAT IGNITION PROBLEMS IN GM SATURN IONS ARE ADDITIONALLY COMPLICATED BY BTSI SOLENOID AND SWITCH FAILURE. IN ADDITION TO REPLACING THE IGNITION SWITCH AND HOUSING, I HAVE ALSO HAD TO REPLACE THE BTSI SOLENOID AND SWITCH TWICE (MAY 2010, 50,263 MI; FEB 2013, 84,715 MI) DUE TO THE PART'S FAILURE IN ORDER TO FULLY ADDRESS THE IGNITION SWITCH PROBLEMS OF MY SATURN ION. PLEASE INVESTIGATE THE ADDITIONAL ISSUE OF BTSI SOLENOID AND SWITCH FAILURE AS BEING A CONTRIBUTING FACTOR IN THE OVERALL IGNITION SAFETY PROBLEMS OF GM SATURN IONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577611April 5, 2014
STEERING
MY WIFE WAS DRIVING WITH OUR 2 CHILDREN, WHEN THE POWER STEERING LIGHT CAME ON, AND LOST STEERING. SHE WAS ABLE TO MUSCLE THE CAR INTO A PARKING LOT. SHE RESTARTED VEHICLE AND ISSUE WENT AWAY TEMPORARILY. IT IS NOW HAPPENING MORE FREQUENTLY. COMES AND GOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577629April 5, 2014
ELECTRICAL SYSTEM
PER WITNESSES MY DAUGHTER'S SATURN ION HIT THE REAR OF A SEMI TRUCK THAT HAD STOPPED ON NORTHBOUND I-81 NEAR MILE MARKER 210.5. THE WITNESSES STATE THAT THE AIR BAGS DID NOT DEPLOY. THE CAR CAUGHT FIRE AND WAS DESTROYED. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10577702April 5, 2014
ELECTRICAL SYSTEM
I HAVE A 05 SATURN 05 ION A RECALL. AND TWICE IN THE PAST WEEK DIED WHILE I WAS DRIVING IT TO WORK, NO ACCIDENT OR INJURY, BUT I AM VERY CONCERNED, AND DON'T KNOW WHAT I SHOULD DO. I ALREADY TOOK THE KEYS AN CLICKER OFF THE KEY RING, I AM VERY CONCERNED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577305April 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO MERGE INTO TRAFFIC AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED THE LOCAL MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577427April 4, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD UPON BEING ENGAGED AND WOULD THEN BECAME STUCK. THE VEHICLE FAILED TO DECELERATE UNTIL THE BRAKE PEDAL WAS DEPRESSED REPEATEDLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577245April 3, 2014
STEERING
AS I WAS DRIVING MY 2005 SATURN ION, MY MESSAGE CENTER CHIMED AND READ "PWR STR". I ATTEMPTED TO STEER AND NOTICED MY POWER STEERING WAS INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577035April 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HAS STALLED ON NUMEROUS OCCASIONS WITH THE KEY LOCK WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED THREE TIMES OVER A PERIOD OF THREE YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577075April 3, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND THE PART WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577111April 3, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE TRAVELING AT VARIOUS LOW SPEEDS, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE ENGINE AND RESUMED NORMALLY. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER , THE PART NEEDED TO PERFORM THE REPAIR WAS CURRENTLY UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575597April 3, 2014
ELECTRICAL SYSTEM, STEERING
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION PROBLEMS. *SMD THE CONSUMER STATED A YEAR AGO, SHE COULD NOT TURN THE IGNITION KEY, AND A MESSAGE STATED THE KEY DID NOT MATCH THE IGNITION AND WAS LOCKED. AFTER AN HOUR, THE VEHICLE FINALLY STARTED. THE REPAIR SHOP WAS UNABLE TO FIND A PROBLEM. IT HAPPENED 3 MORE TIMES. *JB THE CONSUMER RECEIVED A RECALL LETTER, REGARDING THE POWER STEERING. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 09/08/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577152April 3, 2014
STEERING
MY HUSBAND WAS DRIVING OUR 2004 SATURN ION DOWN A HILL AND THE POWER STEERING WENT OUT ON THE CAR. HE COULD NOT STOP AND HAD EXTREME DIFFICULT STEERING THE VEHICLE. WE CRASHED INTO A TELEPHONE POLE. I FRACTURED MY C-2 AND MY SHOULDER AND ALSO DISLOCATED MY SHOULDER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10577179April 3, 2014
STEERING
MAKING AN TURN AND THE POWER STEERING GOES OUT. WILL NOT RETURN, HAS TO BE FORCED. ALMOST SLAMMED INTO AN CAR. TRIED CALLING SATURN CAN'T GET THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576619April 2, 2014
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULDN'T STOP WHEN THE BRAKES WERE APPLIED AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 5/20/14*CN UPDATED 06/17/14*MA UPDATED 8/7/17*CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576614April 2, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT SHE HAD TO USE EXTREME FORCE TO MAKE A TURN. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHERE THEY STATED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000. UPDATED 05/28/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576675April 2, 2014
ELECTRICAL SYSTEM
DRIVER ATTEMPTED TO SHUT OFF CAR WHEN PARKING. KEY WOULD NOT TURN AND CAR REMAINED RUNNING. VEHICLE WAS THEN DRIVEN TO LOCAL GM SERVICE DEALER WHO CONFIRMED THAT KEY WAS STUCK. SERVICE ORDER CAUSE WAS LISTED AS "FOUND IGNITION LOCK CYLINDER FROZEN". DEALER DID MANAGE TO REMOVE AND REPLACE IGNITION LOCK CYLINDER. CUSTOMER PAID FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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