Saturn Ion Complaints

4,344 consumer complaints on file.

#10617243July 29, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE CAME TO AN ABRUPT STOP AND THE KEY MOVED OUT OF THE START POSITION INDEPENDENTLY. IN ADDITION, THE FRONT TIRES WERE DAMAGED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617321July 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHEN ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION SWITCH, THE KEY WOULD REMAIN STUCK INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE KEY CAN BE REMOVED BY INSERTING A FINGER INTO AN OPENING AN TOUCH A PARTICULAR SPOT. UPDATED 1/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617330July 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) WAS PERFORMED HOWEVER THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000. UPDATED 9/12/14*CN THE CONTACT WAS ADVISED THE FAILURE WAS DUE TO A MALFUNCTIONING SHIFT SOLENOID. UPDATED 1/26/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617071July 29, 2014
AIR BAGS, ELECTRICAL SYSTEM:IGNITION
IN 2012 MY CAR KEY WAS STUCK IN THE IGNITION. THE NEXT DAY AFTER 450.00+ THE DEALERSHIP REPLACED THE IGNITION CYLINDER. A FEW MONTHS LATER BOTH AIRBAG LIGHTS CAME ON & STAYED ON. THE DEALERSHIP TOLD ME SINCE IT WAS AN ISSUE WITH THE AIRBAG & SAFETY THERE WOULD NOT BE A CHARGE FOR THE DIANOSTIC; WHEN I ARRIVED I WAS TOLD THAT THERE WOULD BE A 75.00 CHARGE. I LEFT THE DEARSHIP WITHOUT THE TESTING. A COUPLE OF MONTHS LATER THE OIL WAS CHANGED & I ASKED FOR A TEST TO CHECK THE AIRBAG LIGHT. WHEN FINISHED THE TECH SAID THEY WERE UNABLE TO DETERMINE THE ISSUE WITH THE AIRBAG & I WOULD NEED TO TAKE IT TO ANOTHER DEALERSHIP. WE ARE A ONE CAR HOUSEHOLD SO I HAD TO WAIT UNTIL BEING WITHOUT A CAR WOULD HAVE MINIMAL IMPACT. WHEN I HEARD ABOUT THE RECALL I WAITED & HAD THE DEALERSHIP DUE A TEST IN CASE IT WAS SOMETHING AFFECTED BY THE IGNITION CYLINDER. LAST WEEK I TOOK IT TO THE SERVICING DEALERSHIP & ASKED THEY CHECK THE AIRBAG LIGHT. LATER I RECEIVED A CALL ADVISING THE AIRBAG SENSOR HAD SHORTED OUT & A NEW SENSOR WOULD COST 900.00+. I MENTIONED DISABLING THE AIRBAG & WAS TOLD IT IS AGAINST FEDERAL LAW TO DO SO. THE SERVICE TECH SAID IN KS SEAT BELTS ON CARS PURCHASED IN KS ARE COVERED UNDER WARRANTY FOR 10 YRS & 3 YRS FOR AIRBAGS. I SUGGEST THAT CAR CO.'S CONSIDER A LIFETIME OR LIFE OF CAR OWNERSHIP WARRANTY FOR BOTH SEAT BELTS & AIRBAGS. FEW HAVE CLOSE TO 1K TO SPEND ON REPAIRING/REPLACING AN AIRBAG SENSOR & IT DOESN'T MAKE SENSE TO HAVE A LAW STATING THE AIRBAG CAN'T BE DISABLED BUT ITS OKAY TO KNOWINGLY PUT A CAR ON THE STREETS WITH A NON/POTENTIAL NON-WORKING AIRBAG. THE SEATBELTS & AIRBAGS WORK IN TANDAM TO PROTECT SHOULDN'T THEIR WARRANTIES ALSO BE TOGETHER? HAVING SEATBELTS & AIRBAGS COVERED FOR THE LIFE OF THE CAR WILL SHOW THE PUBLIC IN LIGHT OF RECENT RECALLS CAR COMPANIES WILL DO WHAT IS NEEDED TO SHOW CONSUMERS THEIR & THEIR PASSENGERS SAFETY ARE A PRIORITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615457July 28, 2014
ELECTRICAL SYSTEM
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL NOTICES. *SMD THE CONSUMER STATED IT HAS BEEN FOUR MONTHS SINCE SHE WAS FIRST NOTIFIED OF THE RECALL, AND EVERY TIME SHE CALLED THE DEALER, SHE WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616998July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND, WHEN IT WAS RESTARTED, THE POWER STEERING OPERATED NORMALLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE EPS NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617018July 28, 2014
STEERING
I ALREADY HAVE FILED A COMPLAINT. I INADVERTENTLY GAVE THE WRONG VIN NUMBER. INSTEAD OF [XXX], IT SHOULD BE : [XXX]. MY ODI # IS 10616998. HOPE THIS DOESN'T INTERFERE WITH THE INVESTIGATION INTO THE ELECTRONIC POWER STEERING SAFETY PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/15/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616550July 26, 2014
STEERING
07/06/2014 - AS I WAS DRIVING IN A PARKING LOT, I, ALL OF A SUDDEN, HEARD THE WARNING SOUND AND NOTICED THAT MY STEERING WHEEL GOT STIFF MAKING IT MUCH MORE DIFFICULT TO STEER. I LOOKED AT MY DASHBOARD TO SEE "PWR STR" FLASHING ON MY DASHBOARD. I PULLED UP ON THE SIDE OF THE LOT, PARKING PERPENDICULAR TO THE LINES IN THE PARKING LOT AS IT WAS IMPOSSIBLE TO TURN INTO A PARKING SPACE WITH MY STEERING WHEEL PROBLEM. THIS POWER STEER ISSUE CAME UP AGAIN TODAY (07/26/2014) AS I WAS DRIVING HOME IN A FAIRLY BUSY STREET. I WAS ABLE TO PULL OVER ONTO THE SHOULDER THIS TIME. BUT THIS PROBLEM HAS HAPPENED TO ME 4-5 TIMES IN A SPAN OF 20 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616562July 26, 2014
AIR BAGS, STRUCTURE:BODY
I EXPERIENCED SUDDEN LOSS OF CONTROL OF MY 2007 SATURN ION WHILE TRAVELING AT 35-40 MPH. I SWERVED BACK AND FORTH 3 TIMES BEFORE CRASHING FRONT END INTO A MOUNTAIN (ROCK WALL). NO DRIVER AIRBAG DEPLOYMENT. NO PASSENGER AIRBAG DEPLOYMENT. COMPLETE/TOTAL LOSS OF VEHICLE. NO REPORTED INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10616146July 24, 2014
ELECTRICAL SYSTEM
WHEN MY CAR FIRST STARTED CUTTING ITSELF OFF WHILE DRIVING ON THE INTERSTATE OR ROADS, R WHEN TURNING KEY TO TURN CAR OFF, THE KEY WOULDN'T TURN CAR OFF. YOU CAN REMOVE THE KEY BUT CAR IS STILL ON. THE DOORS WILL NOT UNLOCK TILL THE STARTER SWITCH LOCKS ITSELF INTO OFF. YOU CAN PUT CAR INTO PARK AND KEY WILL NOT TURN OFF. I STRONGLY FEEL THAT THIS GOES ALONG WITH THE PROBLEM OF THE KEY TURNING CAR OFF WHILE YOU ARE DRIVING. THAT RECALL WAS DONE BUT WE STILL HAVE THE PROBLEM OF NOT BEING ABLE TO TURN CAR OFF WITH THE KEY. IF YOU REMOVE THE KEY CAR IS STILL ON, THIS IS A PROBLEM AS SOMETIMES YOU CAN NOT SIT THERE WAITING ON CAR TO SHUT OFF AND THIS WORRIES ME AS TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615636July 23, 2014
ELECTRICAL SYSTEM
THIS IS REGARDING THE GM RECALLS FOR MY 2004 SATURN ION. AS OF JUNE 5, THE RECALL WORK UP TO THAT POINT WAS COMPLETED BY MY DEALER, BUT I HAD PREVIOUSLY PAID FOR THE REPAIR, SO AM DUE A REIMBURSEMENT FROM GM. MY DEALER TOLD ME TO PROVIDE THEM WITH THE DOCUMENTATION FOR THE REIMBURSEMENT AND THEY WOULD TAKE CARE OF GETTING ME AN EXPEDITED REIMBURSEMENT. THAT DOCUMENTATION WAS DELIVERED TO MY DEALER ON JUNE 5TH, BUT THE DEALER HAS NO INFORMATION REGARDING MY REIMBURSEMENT, EVEN AFTER INQUIRING WITH THE DEALER SEVERAL TIMES (JUNE 6TH, JUNE 18TH AND TWICE IN JULY), THE DEALER HAS NOT PROVIDED ME WITH *ANY* INFORMATION. I HAVE FAIRLY DETAILED INFORMATION REGARDING MY INQUIRIES AND THE RESPONSES (OR LACK OF RESPONSE) FROM THE DEALER. WHAT CAN I DO IN ORDER TO GET THE DEALER TO SUBMIT THE REIMBURSEMENT PAPERWORK ASSOCIATED WITH THIS RECALL? I DON'T WANT TO SUBMIT IT AGAIN MYSELF UNTIL I KNOW THE DEALER HAS NOT SUBMITTED IT SINCE I DON'T WANT TO CAUSE ANY UNDUE COMPLICATIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615643July 23, 2014
FUEL SYSTEM, GASOLINE
VERY STRONG FUEL SMELL COMING FROM REAR OF VEHICLE. NO SIGN OF FUEL UNDERNEATH VEHICLE. THERE IS A FUEL SYSTEM RECALL (GM # 090226) DESCRIBING THESE SAME SYMPTOMS FOR 2006 SATURN IONS PURCHASED IN CALIFORNIA. RECALL WARNS OF FIRE DANGER. GM REPRESENTATIVE REPORTS MY VEHICLE IS NOT COVERED BASED ON VIN NUMBER, BUT ALL SYMPTOMS MATCH RECALL AND I DON'T THINK THAT THE CAR IS SAFE TO DRIVE, ESPECIALLY SINCE WE HAVE A THREE-YEAR-OLD IN A CAR SEAT IN THE BACK MUCH OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615685July 23, 2014
STEERING
GM STILL HAS NOT SUPPLIED THE PARTS NEEDED TO SATISFY 3 PENDING SAFETY RECALLS. THE MISSING PART IS FOR THE POWER STEERING DEFECT. SINCE THIS CONSTITUTES AN ONGOING THREAT TO THE SAFETY OF MYSELF AND THE CAR'S OCCUPANTS, I'M ASKING THE NHTSA TO INTERVENE TO FORCE GM TO PROVIDE THE NEEDED PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615746July 23, 2014
STEERING
OUR INSURED WAS ON I-10 METAIRIE AND HESITATED THAT THEY WERE TRAVELING DOWN I-10 AND THE VEHICLE IN FRONT OF THEM HIT THE BRAKES AND CAME TO A COMPLETE STOP. OUR INSURED SLOWED AND INSD INSURED'S STEERING WHEEL FAILED AND WENT RIGHT AND THEN HE LOST CONTROL AND WENT TO THE LEFT HAND LANE FROM THE RIGHT LANE ACROSS 4 LANES/ OUR DRIVER DID NOT HAVE CONTROL OF HIS VEHICLE AT THIS TIME. OUR INSURED WAS TRYING TO MAKE IT TO THE SHOULDER AND HE WAS ALMOST THERE AND THEN ANOTHER VEHICLE STRUCK HIS VEHICLE. OUR INSURED WAS CITED FOR RECKLESS DRIVING. OUR CLAIM NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10615444July 22, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER AND STALLED. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615105July 21, 2014
POWER TRAIN, ELECTRICAL SYSTEM
I HAD MY VEHICLE REPAIRED UNDER THE IGNITION RECALL AND EVER SINCE THAT MY KEY GETS STUCK IN THE IGNITION HALF WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615155July 21, 2014
AIR BAGS
TL* THE CONTACT OWNS 2008 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN HEAD ON CRASH BUT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 82,200.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10614914July 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAD NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614443July 21, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, SUSPENSION
COPY OF EMAIL LETTER TO MS. BARRA (GENERAL MOTORS) REGARDING FRUSTRATION OF BEING A SATURN OWNER. *SMD 2005 SATURN ION. THE CONSUMER STATED SHE NEVER CAME CLOSE, TO GETTING THE GAS MILEAGE AS ADVERTISED. SHE ALSO EXPERIENCED PROBLEMS WITH THE SUSPENSION, AND FOR A LITTLE OVER A YEAR, SHE HAD PROBLEMS WITH THE VEHICLE NOT STARTING. ON ONE OCCASION, WHEN SHE INSERTED THE KEY INTO THE TRUNK, THE ENTIRE TRUNK LOCK FELL INTO THE CAR. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE IGNITION. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614978July 21, 2014
POWER TRAIN
TRANSMISSION FAILURE - SHORTLY AFTER THE 2004 SATURN ION HIT 100K MILES, THE TRANSMISSION FAILED. I HAD TO REPLACE THE TRANSMISSION AT THE DEALER FOR A COST OF $4,620.93. IN DOING RESEARCH IT APPEARS THAT FAILING 2004 SATURN ION TRANSMISSIONS ARE WIDESPREAD AROUND THE 100K MILE MARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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