Saturn Ion Complaints

4,344 consumer complaints on file.

#10628581August 26, 2014
FUEL SYSTEM, GASOLINE
STARTED SMELLING GASOLINE AROUND THE CAR. UPON INSPECTION FOUND THAT THE GAS TANK WAS LEAKING AT THE SEAM WHERE THE FILLER TUBE GOES INTO THE TANK. THE LEAK WAS NOT JUST AT ONE POINT BUT PRACTICALLY ALL THE WAY AROUND. THE GAS WAS LITERALLY STREAMING OUT. I TOOK IT TO THE DEALERSHIP AND ALL THEY SAID WAS THAT IT WAS NOT COVERED UNDER ANY RECALL AND UNLESS THE FUEL PUMP ITSELF IS LEAKING THEY WOULD CHARGE ME $120 DIAGNOSIS FEE. I PATCHED IT AND GOT IT DOWN TO A SEEP. ABOUT 2 MONTHS LATER THE FUEL PUMP STARTED LEAKING. I TOOK IT TO A DIFFERENT DEALER AND THEY SAID THEY WOULD REPLACE THE PUMP BUT I HAD TO PAY FOR THE FUEL TANK ($831). LABOR WOULD BE FREE SINCE THE TANK IS OFF ANYWAY. MY COMPLAINT IS THAT THE FUEL TANK SHOULD NEVER START LEAKING. IT WAS LEAKING FAR MORE THAN THE PUMP AND IN MY OPINION WAS FAR MORE DANGEROUS. EVEN AT VERY LOW LEVELS IT WOULD LEAK A CONSIDERABLE AMOUNT, ESPECIALLY IF PARKED ON A UPWARD INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628561August 26, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT AFTER REFUELING TO CAPACITY, THE FUEL GAUGE READ THAT THERE WAS ONLY HALF TANK OF FUEL LEFT. ALSO, THE CONTACT NOTICED A PUDDLE OF FUEL ON THE GROUND NEAR THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. HOWEVER, THE CONTACT WAS MADE AWARE THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628239August 25, 2014
STEERING, ELECTRICAL SYSTEM
WHILE TRAVELING APPROXIMATELY 15 MPH TO MAKE A TURN, THE STEERING SUDDENLY STOPPED AND WAS UNABLE TO COMPLETE THE TURN. THE VEHICLE'S DRIVER SIDE FRONT TIRE STRUCK THE CURB AND WENT UP ON THE CURB. THIS RESULTING IN SERIOUS DAMAGE TO UNDERCARRIAGE. (AXLE BROKE). HAD KNOWLEDGE OF THE RECALL AND THE LOCAL DEALERSHIP HAS NOT HAD THE PARTS TO FIX THE STEERING/IGNITION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627793August 23, 2014
STEERING, ELECTRICAL SYSTEM
MY CAR WOULDN'T START DUE TO A RELATED IGNITION SWITCH ISSUE THAT IS ALSO PART OF A GENERAL GM RECALL. THE NEXT DAY WE WENT TO GIVE THE CAR A JUMP START. IT STARTED UP, BUT IMMEDIATELY I NOTICED THE POWER STEERING WAS OUT MAKING IT VERY DIFFICULT TO DRIVE, ESPECIALLY AT SLOWER SPEEDS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627670August 23, 2014
AIR BAGS, SERVICE BRAKES, STEERING
MY SON WAS DRIVING AND THE TRUCK IN FRONT OF HIM STOPPED SUDDENLY. HE HIT THE BRAKES AND FELT THE STEERING LOCK UP, BRAKES LOCKED AND HE COULDN'T STOP. HIT THE TRUCK HARD ENOUGH TO CRACK THE CORE SUPPORT IN THE SATURN BUT THE AIR BAG DO NOT EXPAND. HE WAS NOT INJURED BUT THIS IS DEFINITELY A SAFETY ISSUE IF YOU CAN HIT ANOTHER CAR ENOUGH TO CRACK THE STEEL FRAME BUT NO AIRBAG WAS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627683August 23, 2014
POWER TRAIN
THIS CAR HAS A MANUAL TRANSMISSION. I TRIED TO PUT IT IN GEAR TO BACK OUT OF THE DRIVE WAY AND IT WOULDN'T BUDGE. SO I LET IT ROLL BACKWARDS IN NEUTRAL TO THE STREET. I PUMPED THE CLUTCH TO SEE IF THAT WOULD WORK. IT WOULDN'T GO INTO FIRST GEAR WHEN I WOULD TRY TO GET IT IN GEAR IT WOULD SLOWLY MOVE FORWARD EVEN THOUGH IT WASN'T IN GEAR. I CHECKED THE FLUID LEVELS AND THEY WERE FINE. I TURNED OFF THE CAR AND TRIED TO PUT IT IN FIRST IT WENT INTO FIRST GEAR JUST FINE AND WHEN I TURNED THE IGNITION ON, IT LUNGED ME FORWARD. I DROVE ABOUT 25 FEET WHILE TRYING TO CHANGE INTO SECOND GEAR, IT WOULDN'T BUDGE. SO I HAD TO TURN OFF THE CAR AGAIN SO IT WOULD GO INTO FIRST GEAR THEN I STARTED IT UP AND IT LUNGED ME FORWARD AGAIN. I NEEDED TO TURN AROUND TO GET BACK TO THE HOUSE BECAUSE SOMETHING WAS CLEARLY WRONG. I TRIED ONCE AGAIN TO PUT IT IN SECOND, SAME PROBLEM I HAD TO TURN IT OFF THEN THROW IT IN FIRST AND START IT UP REAL QUICK. I FINALLY GOT IT IN SECOND GEAR AND DROVE IT HOME. I STAYED IDLING IN SECOND GEAR IN FRONT OF MY HOUSE FOR ABOUT 5-7 MIN. THEN I TRIED TO GO AND IT WORKED, IT WENT INTO GEAR WITH EASE, AND CHANGED INTO ALL THE OTHER GEARS WITH EASE AS I DOVE THROUGH THE NEIGHBORHOOD JUST LIKE IT WAS A BRAND NEW CAR AGAIN & ALL DAY LIKE NOTHING HAD EVER HAPPENED. NOW EVERY MORNING SINCE THE SAME THING HAS HAPPENED SO I TAKE THE SAME STEPS, I PUMP THE CLUTCH AND LET IT SIT ABOUT 5 MIN. AND END UP APPLYING PRESSURE TO GET IT INTO GEAR AND IT WILL WORK ALL DAY UNTIL THIS MORNING. IT WILL STILL GO INTO GEAR WHEN ITS OFF AND STARTS THE SAME WAY AS I EXPLAINED BUT NOW AFTER WAITING THE 5-7 MIN BEFORE I TAKE OFF IT STILL WONT GO INTO GEAR OR "FIX ITSELF" LIKE IT DID BEFORE. HAVE MANY PEOPLE COMPLAINED ABOUT THIS? I'VE BEEN THE ONLY OWNER OF THIS CAR AND REPORTED IT TO MY LOCAL DEALER, IT WILL COST $115.00 JUST FOR THEM TO DIAGNOSE IT AND IM ON A LIMITED INCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627416August 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT THEN SHIFTED THE VEHICLE INTO NEUTRAL AND RESTARTED THE VEHICLE. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V047000 AIR BAGS , ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627485August 22, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE KEY FAILED TO TURN OFF THE IGNITION. AS A RESULT, THE STEERING WHEEL LOCKED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000. UPDATED 10/23/14*CN UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627531August 22, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION AFTER THE GEAR WAS PUT INTO PARK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT MODULE WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626975August 21, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
MY SATURN WAS AT THE DEALER FOR THE GM IGNITION RECALL. THE DEALER TOLD ME MY FUEL LINES WERE ROTTED AND LEAKING. I THOUGHT THIS ODD SINCE THE CAR WAS AT THE MECHANIC'S FOR A RUSTED EXHAUST THE WEEK BEFORE. I CALLED MY MECHANIC FROM THE DEALER AND HE SAID TO BRING THE CAR BACK THAT DAY. HE FOUND THE LEAKING LINES. TOTAL COST OF REPAIRS $567.42 SINCE ALL GM PARTS WERE PURCHASED. THE DEALER HAD TO HAVE KNOWN TO LOOK FOR THIS PROBLEM, LEADING ME TO BELIEVE IT'S A KNOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626702August 20, 2014
ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER REQUESTS REIMBURSEMENT FOR IGNITION SWITCH REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626267August 19, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PARK AND WHEN SHE RETURNED THE NEXT DAY THE VEHICLE HAD CAUGHT ON FIRE. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10622668August 19, 2014
ELECTRICAL SYSTEM, STEERING
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED AND LEFT HER STRANDED ON MAY 15,2014. ON MAY 19, 2014, THE POWER STEERING FAILED. THE VEHICLE HAD TO BE TOWED BOTH TIMES. THE IGNITION SWITCH WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626164August 18, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM ) HOWEVER, THE PARTS TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626171August 18, 2014
FUEL SYSTEM, GASOLINE
I HAD JUST FILLED MY TAKE AND DROVE ABOUT 25 MILES WHEN I KEEP SMELLING GAS. WHEN I PULLED OVER I SAY THAT MY GAS LINE WAS LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625771August 16, 2014
SERVICE BRAKES, STRUCTURE:BODY, SUSPENSION, STEERING
I BELIEVE THAT THE POWER STEERING ISSUE (RECALLED RECENTLY AND RECEIVED LETTER) CAUSED MY VEHICLE TO BE VERY HARD TO CONTROL ON A DOWNSLOPE HILL AT 12 MPH COMING UP TO RED LIGHT. MY CAR WENT FROM THE RIGHT LANE TO THE LEFT LAND OF 4 LANE STREET AND I HIT CAR IN FRONT OF ME. NOW, HAVING RECEIVED INFORMATION TODAY ABOUT THE POWER STEERING RECALL, I HAVE AN APPT. AT MY LOCAL DEALERSHIP TO CHECK ON THE ALIGNMENT/SUSPENSION AND THE PIECE OF METAL THAT I BELIEVE TO BE BRAKE PAD THAT A FEW HOURS LATER SHOT OUT AND HIT CAR NEXT TO ME IN A PARKING LOT WHEN I APPLIED BRAKES AND TURNED OFF VEHICLE IGNITION. I WILL KNOW MORE OF WHAT HAPPENED ONCE DEALERSHJP RUNS DIAGNOSTICS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10622560August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT WAS UNABLE TO LOCATE A LEAK. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622443August 15, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH EVEN THOUGH REPEATED ATTEMPTS WERE MADE HOWEVER, ONLY AFTER AWAITING A HOUR UNTIL THE ENGINE COOLED DOWN THE KEY RELEASED INDEPENDENTLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS RESPONSIBLE FOR THE REPAIR EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. ....UPDATED 09-03-14 *BF..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622456August 15, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THE KEY BECAME LODGED IN THE IGNITION SWITCH AFTER THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622191August 14, 2014
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I DON'T FEEL SAFE IN THIS VEHICLE, I HAVE EXPERIENCE HOW DANGEROUS IT COULD BE IF THE IGNITION SWITCH DOES MALFUNCTION. I FEAR FOR MY SAFETY AND MY FAMILIES SAFETY THE AIR BAGS DOES NOT WORK AND THERE IS ELECTRICAL ISSUES WITH THE WINDOWS. I DON'T KNOW WHY GEICO INSURANCE DIDN'T FIND THIS CAR NOT TO BE AN SAFETY ISSUE? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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