Saturn Ion Complaints

4,344 consumer complaints on file.

#10143896November 29, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THE ALMOST CRASH: 1. DRIVING ALONG THE ROAD; 2. PASSLOCK ANTI-THEFT DETERENT LIGHT CAME ON; 3. CAR STOPPED IN THE ROAD CAUSING DRIVERS TO TAKE EVASIVE ACTION AROUND MY CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143507November 22, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WHEN WEATHER TURNS COLD CAR WILL NOT START, AFTER 20 - 30 MINUTES CAR STARTS. AFTER FIRST VISIT TO DEALER WE WERE TOLD THERE WAS NO PROBLEM FOUND, A YEAR LATER AS WINTER RETURNS SO DOES THE PROBLEM AND NOW WE ARE TOLD THAT THE BODY CONTROL MODULE AND THE PASSLOCK SENSOR BOTH NEED TO BE REPLACED. WE HAVE ALSO BEEN TOLD THAT THIS IS NOT COVERED UNDER WARRANTY OR EVEN THE EXTENDED WARRANTY WE PURCHASED. I HAVE HELD OFF ON REPAIRING AS WE HAVE ANOTHER VEHICLE WE CAN USE AND DID SOME RESEARCH ON THE INTERNET. ALTHOUGH WE HAVE NOT EXPERIENCED ALL THE SYMPTOMS DESCRIBED BY OTHERS, ONE DISTURBING SYMPTOM IS THAT SOME GM VEHICLES EXPERIENCE SUDDEN LOSS OF POWER AND OR STALLING. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142601November 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED VEHICLE STALLED WHILE DRIVING AT ANY SPEED. THERE WERE NO WARNING LIGHTS INDICATING A PROBLEM WITH THE VEHICLE. THE DEALER COULD NOT DUPLICATE THE PROBLEM. *AK UPDATED 01/11/06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142424November 10, 2005
WHEELS, WHEELS:RIM, TIRES:SIDEWALL
WE ARE CONCERNED ABOUT THE SAFETY OF OUR SATURN ION. WE PURCHASED IT IN 2004, AND WE HAVE HAD THREE BENT ALUMINUM WHEELS AND NOW WE HAVE A BROKEN WHEEL. WE HAVE BROUGHT IT BACK NUMEROUS TIMES TO BE FIXED TO SPACE COAST SATURN, WHERE WE PURCHASED OUR SATURN ONLY TO HERE EACH TIME THAT THEY ARE NOT GOING TO REPAIR OUR SATURN BECAUSE IT IS NOT THEIR FAULT, IT IS OURS. WE ARE VERY CONCERNED ABOUT OUR SAFETY WHILE RIDING IN THE CAR WITH OUR THREE CHILDREN. I AM AFRAID THAT WE COULD HAVE A BLOW OUT AND SOMEONE COULD BE HURT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142256November 9, 2005
SERVICE BRAKES, HYDRAULIC:FLUID
THERE IS A LEAK IN THE C-LINE (THE HOSE BETWEEN THE MASTER CYLINDER AND THE SLAVE CYLINDER. I TALKED TO ANOTHER SATURN OWNER AND THEY HAVE THE SAME PROBLEM OF THE LEAKING HOSE. SINCE THIS FLUID CONTROLS BOTH MY CLUTCH AND MY BRAKES, THIS IS A MAJOR PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141872November 6, 2005
AIR BAGS:FRONTAL
I WAS IN A FRONT END COLLISION ON 10-7-2005 . THE OTHER DRIVER WAS DRIVING A FORD PICK--UP TRUCK F-150 RANGER. NONE OF MY AIRBAGS DEPLOYED. THE TRUCK DRIVERS DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. MY SATURN WAS A TOTAL LOSS. THE VIN # IS AS FOLLOWS: [XXX]. I AM CONCERNED ABOUT THE ION AIRBAG SAFETY . MY DAUGHTER HAS A 2005 ION COUPE. PLEASE INVESTIGATE THIS MATTER AND INFORM ME OF RESULTS. THANK YOU, [XXX]. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10140971October 27, 2005
TRAILER HITCHES
DT: THE CONTACT STATED THAT AFTER PURCHASING A NEW VEHICLE THERE WAS A PRONOUNCED SCRAPING NOISE AS THOUGH THE VEHICLE WAS DRAGGING THE GROUND WHEN MAKING TURNS OR ON BUMPY ROADS. THIS OCCURRED AT ANY SPEED. THE VEHICLE WAS INSPECTED BY A DEALER, WHO SAID THIS PROBLEM WAS DUE TO AN AFTER MARKET TOW HITCH. NO REPAIRS WERE MADE AT THE DEALERSHIP. HE RETURNED HOME AND REMOVED THE AFTER MARKET TOW HITCH, BUT THIS DID NOT CORRECT THE PROBLEM. NO FURTHER ACTION HAS BEEN TAKEN AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140711October 25, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
DT: THE CONSUMER RECEIVED RECALL 04V547000 CONCERNING THE EXTERIOR LIGHTING: TURN SIGNAL. SHE HAD THE RECALL REPAIRS PERFORMED THREE SEPARATE TIMES. APPROXIMATELY TWO MONTHS AFTER THE RECALL WORK WAS PERFORMED, THE PROBLEM RECURRED. AFTER THE LAST REPAIR, SHE BELIEVED IT WILL HAPPEN AGAIN. THE SERVICE DEALER INFORMED HER THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY, AND SHE WOULD BE RESPONSIBLE FOR FUTURE COSTS FOR THIS REPAIR. *AK THE IGNITION SWITCH WAS REPLACED. UPDATED 11/29/05. **JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139844October 17, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT: THE CONTACT BOUGHT A 2005 SATURN ION ON 12-10-04. THE FIRST 50 MILES HE HAD TO TAKE IT BACK TO DEALER BECAUSE THE CRUISE CONTROL WAS NOT WORKING. THE DEALER FIXED THE CRUISE CONTROL UNDER WARRANTY. THE DEALER HAD TO GET A NEW COMPUTER PROGRAM FOR THE CAR. SINCE THEN HE HAD TO TAKE VEHICLE TO DEALER FIVE TIMES BECAUSE THE CAR SPUTTERED AND DIED SPORADICALLY. THE LAST TWO TIMES WAS ON 9-26-05 AND ON 9-30-05, AND ON 9-26-05 THE DEALER REPLACED THE AUTOMATIC TRANSMISSION BODY CONTROL, TCM, AND POWER TRAIN MODULE. REPAIRED ALL WIRING AND CONNECTORS. DURING TEST DRIVE, THE SERVICE LIGHT WAS STILL ON. HE BELIEVED THE DEALER RESET THE SERVICE ENGINE LIGHT. THE CONTACT PICKED UP THE CAR ON 9-29-05, AND ON 9-30-05 THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP REPLACED THE ENGINE WIRING HARNESS AT THAT TIME. THE CONTACT PICKED UP THE CAR ON 10-03-05. HE HAS ONLY DRIVEN THE CAR ONCE SINE THEN AND THE CHECK ENGINE LIGHT HAS NOT YET COME BACK ON. THE CONTACT HAS TALKED TO A FIELD REPRESENTATIVE FROM SATURN SEVERAL TIMES, AND HE TOLD HIM TO GOT TO THE OK DMV.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139683October 14, 2005
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:TURN SIGNAL
DT: THE TURN SIGNALS WORKED INTERMITTENTLY. ALSO, THEE CAR WOULD NOT START. THE VEHICLE STARTED AFTER MULTIPLE ATTEMPTS OF TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE PROBLEM. THEY WERE AWARE OF AN ONGOING ISSUE WITH THE IGNITION. THE TURN SIGNALS WERE REPAIRED UNDER A RECALL. SINCE THEN THERE WAS ONE INCIDENT WHERE THEY DID NOT WORK PROPERLY. THE CONSUMER FELT THEY DID NOT COMPLETE THE REPAIR. THERE WAS A TSB ON THE ISSUE THAT THE DEALER USED TO CORRECT IT. THESE PROBLEMS BEGAN IN DECEMBER 2004, AND WERE THOUGHT TO BE CORRECTED BY THE DEALER. LAST WEEK AFTER FILLING THE GAS TANK UP THE VEHICLE WOULD NOT START. THE CONTACT MADE SEVERAL ATTEMPTS TO START THE VEHICLE AND WAS UNSUCCESSFUL. THE CONTACT'S HUSBAND CAME AND TURNED THE KEY IN THE IGNITION AND THE VEHICLE STARTED. THE VEHICLE WAS NOT RETURNED TO THE DEALER AT THAT TIME. NO FURTHER REPAIRS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138987October 7, 2005
STEERING
I WAS ATTEMPTING TO CHANGE LINES ON MD I-97 NORTH BOUND FROM THE SLOW RIGHT LANE TO THE FAST LANE LEFT LANE. WHEN A CAR IN THE FAST LANE SPEED UP WHICH NEVER ALLOWED ME TO CHANGE LANES, I CONTINUED TO TRAVEL IN THE SAME SLOW RIGHT LANE. WITHIN 1 MINUTE AFTER THAT ACTION OF THE ATTEMPTED LANE CHANGE, I EXPERIENCED THE STEERING WHEEL SHAKING ERRATICALLY AND TRYING TO PULL TO THE RIGHT. ALTHOUGH THE CAR WAS GOING STRAIGHT, THE STEERING WHEEL KEPT PULLING TO THE RIGHT. EVENTUALLY, THE CAR STARTED FISHING TAILING OR SWERVING. WHEN I TRIED TO SLOW THE CAR DOWN, THE SENSITIVITY OF THE STEERING WHEEL OVER COMPENSATED FOR THE MINOR TURNING OF THE STEERING WHEEL AND BASICALLY TOOK OVER THE STEERING FROM ME. THIS ACTION OF THE CAR PLACED ME INTO A POSITION IN WHICH I COULD NOT FULLY RECOVER ON MY OWN AND MADE THE CAR SPIN OUT OF CONTROL FACING THE OPPOSITE DIRECTION AND SUBSEQUENTLY Y CAUSING AN HEAD-ON COLLISION. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10138724October 5, 2005
AIR BAGS:FRONTAL
DEAR NHTSA ASSOCIATE, I HAD A 100% PARALLEL, FULL FRONTAL IMPACT, NO ANGLE, AS MY NEW CAR TRAVELING 35 MPH HIT A LARGE DELIVERY VAN TWICE THE WEIGHT OF MY VEHICLE WITH A SQUARE AND STEEL BUMPER THAT WAS STOPPED ( 1 MPH ACCORDING TO POLICE REPORT ). THE FRONT AIRBAGS DID NOT DEPLOY AND MY NECK AND HEAD WERE IMPACTED ON TO THE STEERING WHEEL EVEN THOUGH I WAS USING MY SEATBELT PROPERLY. THE FORCE WAS SUFFICIENT TO STRAIN THE BELT AND INJURE MY HEAD. I HAD A CUT ON THE TOP OF MY FOREHEAD IN THE MIDDLE, A CONCUSSION, AND I AM CURRENTLY BEING TREATED FOR MIGRAINE TYPE HEADACHES BY A DOCTOR THAT HAVE OCCURRED DAILY SINCE THE ACCIDENT. I PLACED THE CAR INTO THE CARE OF A SATURN OWNED BODY SHOP FOR REPAIR AND ASKED THAT THE AIRBAG DEPLOYMENT SYSTEM BE TESTED FOR FUNCTIONALITY. INSTEAD, I WAS GIVEN A 1-800 NUMBER FOR SATURN CORPORATE HEADQUARTERS TO CALL. THEY SAID THE FIRST STEP WAS TO SEND ME THE AIRBAG MANUFACTURING INFORMATION BOOKLET AND TO CALL BACK AFTER READING IT. I DID SO AND ASKED THAT THE AIRBAGS BE TESTED WHILE IN THE CARE OF THE SATURN BODY SHOP, AS THE TYPE OF IMPACT AND MILES PER HOUR EXCEEDED THE MINIMUM STANDARDS FOR AIR BAG DEPLOYMENT CONTAINED IN THE MANUAL THEY SENT TO ME. INSTEAD OF GRANTING CLEARANCE TO THE DEALERSHIP TO TEST THE AIRBAGS, IN LIGHT OF MY VALID ARGUMENT OF THEIR DOCUMENTATION CONTRADICTIONS, SATURN CORPORATE INSTEAD ISSUED ME AN INTERNAL "CASE NUMBER" 1-17876541 AND TOLD ME SOMEONE IN THEIR LEGAL DEPARTMENT WOULD CONTACT ME WITHIN 6 TO 8 WEEKS. I MENTIONED I WOULD HAVE THE CAR BACK BEFORE THEN AND WOULD BE AFRAID AND NERVOUS DRIVING IT AS I AM SURE THE AIRBAG SYSTEM IN THE FRONT IS NOT FULLY FUNCTIONAL. THEY ACTUALLY SAID THEY COULD DENY TESTING THE SYSTEM AT ALL. NOTHING HAS BEEN DONE TO ADDRESS THE SAFETY ISSUE, THE BODY DAMAGE WAS FIXED, AT A COST OF ALMOST 7 THOUSAND DOLLARS TO THE FRONT END, INCLUDING CUTTING OUT A PIECE OF THE FRAME AND WELDING A NEW SECTION IN.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10137951September 28, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
AS I WAS GOING TO START MY 2004 SATURN ION THIS MORNING, IT WOULD NOT TURN OVER. THE CAR WOULD NOT START. I WAITED 15 MINUTES AND TRIED AGAIN AND IT WOULD NOT TURN ON. THE TRANSMISSION LIGHT WAS ON AND THE SERVICE VEHICLE WARNING WAS ON. THIS IS NOT THE FIRST TIME I HAVE HAD THIS PROBLEM. I WAS LATE FOR WORK DUE TO THIS. I COULD NOT GET THE CAR STARTED. MY CAR HAS BEEN SERVICED RECENTLY, SO I KNOW IT IS NOT MY FAULT. I CONTACTED THE DEALERSHIP AT 9 AM AND WAS TOLD TO BRING THE CAR IN AT 4:00 PM , IF IT WOULD START. OTHERWISE IT WILL BE TOWED AND I WILL RECEIVE A RENTAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136878September 18, 2005
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
SHIFTER KNOB IN 04'SATURN ION REDLINE FELL OFF THE COLUMN WHILE SHIFTING 1-2. OCCURRED IN A PARKING LOT, ABLE TO STOP VEHICLE. ALL GEARS LOCKED OUT DUE TO REVERSE LOCKOUT, WAS ABLE TO REPLACE KNOB BY HAND AND UNLOCK GEARS. ALSO HAVE HAD CAP ON SHIFTER KNOB REPEATEDLY FALL OFF WHILE DRIVING, TO NO CONSEQUENCE OTHER THAN INCONVENIENCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136802September 16, 2005
VEHICLE SPEED CONTROL
DT: 2004 SATURN ION. WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 60-65 MPH THE VEHICLE BEGAN TO SLOW DOWN TO ALMOST NO POWER. THE RPMS WENT TO THE RED AREA, AND THE ENGINE BEGAN TO MAKE A STRANGE NOISE. THE CONSUMER COASTED OFF THE ROAD, AFTER A BLOCK OR TWO SHE GOT BACK ON THE FREEWAY. WHEN DRIVING AT FREEWAY SPEEDS THE VEHICLE BEGAN TO DO THE SAME THING AGAIN. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY MAY NOT BE ABLE TO GET TO IT UNTIL MONDAY. THIS HAPPENED ON SEPTEMBER 15, 2005. *AK (11/15/05) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136659September 15, 2005
UNKNOWN OR OTHER
SHIFTER KNOB CAME DETACHED DURING STREET DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136367September 13, 2005
AIR BAGS:FRONTAL
ACCIDENT AT APPROXIMATELY 40 MPH - AIRBAGS DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10136102September 10, 2005
ELECTRICAL SYSTEM
PURCHASED A 2005 SATURN ION 2 IN 12/04. 3 EPISODES OF CAR STALLING WHILE MAKING TURNS AT LOW RATE OF SPEED, TOOK CAR INTO DEARLSHIP IN JUNE 2. SATURN INSTALLED NEW PROGRAMMING. JUNE 13 (213 MILES LATER) CAR STALLS AGAIN. SATURN REPLACES ENGINE WIRING. JUNE 27, THE CAR STALLS IN REVERSE. SATURN RESECURED IGN. FUSE. ON AUGUST 21 CARS STALL TWICE IN ONE DAY. SATURN CURRENTLY HAS CAR. THROUGHOUT ALL THIS TIME HAVE ALSO HAD DASH INDICATORS GO OUT SEVERAL TIMES BUT WILL SELF CORRECT NEXT DAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135992September 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I FIRST TOOK MY 2004 SATURN 3 ION QUAD COUPE TO THE DEALER WITH A TRANSMISSION PROBLEM. AS I WOULD ACCELERATE THE CAR WOULD LOSE SPEED. I NEVER KNEW WHEN THIS WAS GOING TO HAPPEN. IT HAPPENS AT ANY SPEED. AT THE TIME OF MY FIRST COMPLAINT THERE WAS 27,539. I NOW HAVE 33,020 AND FINALLY AFTER 3 MONTHS AND 12 TRIPS TO THE DEALER THEY ARE PUTTING IN A NEW TRANSMISSION. EVERY TRIP TO THE DEALER RESULTED IN MY BEING TOLD THAT THE COMPUTER SAID NOTHING WAS WRONG WITH MY CAR. THEY KEPT THE CAR FOR A WEEK WHILE THEIR MANAGER DROVE IT TO WORK AND HOME EVERYDAY AND HE SAID THE CAR NEVER ACTED UP ON HIM. I LEFT THE DEALERSHIP AND 2 MILES DOWN THE ROAD IT STARTED ACTING UP. I HAD TO CALL THE SATURN CUSTOMER SERVICE NUMEROUS TIMES ABOUT THE PROBLEM. I WROTE THEM 2 LETTERS AND FINALLY WHEN I SENT THEM LEMON LAW PAPERS AND TOLD THEM THEY COULD BUY IT BACK THEY DECIDED THAT I NEEDED A NEW TRANSMISSION. IN THE 3 MONTHS TRYING TO GET THIS PROBLEM FIXED SATURN REPLACED THE CRUISE CONTROL SWITCH, THE INPUT/OUTPUT SPEED SENSOR AND COVER GASKET, THEN THEY REPLACED THE COVER ASSEMBLY, VARIABLE DRIVE AND DRIVEN PULLEY A AND NOW THE WHOLE TRANSMISSION IS BEING REPLACE. IT IS NOW IN THE SHOP FOR WHO KNOWS HOW LONG AND THEN IT WILL BE FOR SALE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135712September 7, 2005
ELECTRICAL SYSTEM:IGNITION
2004 SATURN ION SUDDENLY STALLED WHILE DRIVING WITH MY FAMILY. THIS HAPPENED ON 8/5/05 AND 8/20/05. EVERYTHING DIED FOR NO APPARENT REASON, WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE WITHOUT POWER STEERING IN TRAFFIC. WHEN I CAME TO A SAFE STOP WITH THE STALLED VEHICLE I PULLED OUT THE IGNITION KEY AND RE-ENTERED IT. THE CAR THEN STARTED JUST FINE AND THERE WERE NO STALLING ISSUES SINCE THEN. THE PROBLEM I FORESEE IS THE FACT THAT SOMEONE COULD GET HURT AND GET IN A SERIOUS ACCIDENT WHILE TRYING TO CONTROL A VEHICLE WITHOUT POWER IN TRAFFIC. ALSO, AS A REACTION TO THE ENGINE STALL, SOMEONE MIGHT TRY TO REMOVE THE IGNITION KEY WHILE IN MOTION AND ACCIDENTALLY LOCK THE STEERING WHEEL, WHICH COULD BE LETHAL. I ALSO FIND IT IRRITATING THAT YOU WOULD NOT EXPECT A 10 MONTH OLD CAR WITH APPROX. 8000 MILES ON THE ODOMETER TO STALL WITHOUT WARNING (I.E. NO ENGINE NOISE, NO CHECK ENGINE LIGHT, FULL TANK OF GAS..ETC.) WHILE CRUISING ALONG. I ALSO BELIEVE THE DEALERSHIP/MANUFACTURER WILL HAVE A HARD TIME TO DUPLICATE THE PROBLEM, BECAUSE THE ENGINE STALL HAPPENED FOR NO APPARENT REASON AND THE CAR RUNS FINE OTHERWISE. THIS IS WHY I HAVE NOT YET REPORTED THE INCIDENTS TO THE DEALERSHIP, BECAUSE IT WOULD BE A WASTE OF TIME UNTIL MORE ION OWNERS REPORT THIS ISSUE TO YOU FOLKS. HOWEVER, I JUST WANTED TO GET THE WORD OUT. I LOOKS LIKE MY ION IS NOT THE ONLY SATURN ION WITH THIS KIND OF PROBLEM ACCORDING TO THE ALREADY EXISTING CAR STALLING COMPLAINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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