Saturn Ion Complaints

4,344 consumer complaints on file.

#10253290December 30, 2008
AIR BAGS:FRONTAL
MY HUSBAND AND I CRASHED FRONTEND FIRST INTO A TREE AT APPROXIMATELY 60MPH. THE PASSENGER AIRBAG LIGHT INDICATED THE AIRBAG WAS ON. NEITHER AIRBAG DEPLOYED. THE MOTOR OF THE CAR IS PARTIALLY IN THE FLOORBOARD OF THE CAR. I SUSTAINED LIFE-THREATENING INJURIES AND WAS HOSPITALIZED FOR ALMOST 5 WEEKS. I HAD TO ENDURE 8 WEEKS OF OUT-PATIENT PHYSICAL THERAPY AND STILL HAVE FOLLOWUP VISITS WITH SEVERAL DOCTORS INCLUDING NEUROPSYCHOLOGY, PLASTIC SURGEON AND ENT / HEAD AND NECK SURGERY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10253035December 29, 2008
STEERING
POWER STEERING UNIT FAILED WITH ONLY 8,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252989December 28, 2008
ELECTRICAL SYSTEM, VISIBILITY
PURCHASED VEHICLE NEW AS A DEMO, TOLD THERE WAS 'MINOR PANEL DAMAGE BUT FIXED LIKE NEW" FOUND OUT CAR WAS IN CHAIN REACTION CRASH BOTH FRONT AND REAR. BODY AND FRAME STILL NOT FIXED, KEEPS CRACKING WINDSHIELDS NOW IGNITION SYSTEM HAS FAILED. READ MANY OTHER PROBLEMS WITH SAME ISSUE FROM YEAR 2000 AND UP ON THE CAR. NEEDS TO BE A RECALL OR SOMEONE NEEDS TO PAY FOR THIS JUNK CAR BESIDES ME. STARTER WOULD STICK IN AFTER STARTING CAR, TOOK IT TO THE DEALERSHIP 3 TIMES BUT THEY COULD NOT "REPRODUCE" THE SITUATION, THEREFORE WOULD NOT REPAIR. NOW LOOK WHERE I'M AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252837December 26, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH IN RAINY WEATHER CONDITIONS, THE FRONT WINDSHIELD WIPERS FAILED. THE CONTACT'S VISIBILITY WAS SIGNIFICANTLY REDUCED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HE NEEDED TO REPLACE THE WINDSHIELD WIPER TRANSMISSION. THE REPAIR WOULD COST OVER $300. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE MANUFACTURER STATED THAT BECAUSE THERE WAS NO RECALL, THEY WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252738December 24, 2008
ELECTRICAL SYSTEM
TWO DAYS AFTER MOVING TO NJ FROM FL AS I WAS PULLING INTO MY DRIVEWAY THE POWER STEERING LIGHT CAME ON AND THE STEERING LOCKED UP. I FOUND THAT IF I TURN THE CAR OFF AND ON AGAIN THE STEERING IS GOOD FOR MAYBE 20 MINUTES. I HAVE CHECKED THE FUSE AND TOOK IT TO A SHOP. THE MECHANIC SUGGESTED I DO SOME RESEARCH BECAUSE A CAR THIS YOUNG SHOULD NOT HAVE THESE KINDS OF PROBLEMS. I HAVE SEEN SIMILAR COMPLAINTS ON THE INTERNET ABOUT THE SAME MODEL. MY CAR IS A SATURN, ION 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252638December 23, 2008
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
CAR WILL NOT START IN TEMPERATURES NEAR 32 DEGREES OR LESS. IGNITION SWITCH AND BATTERY HAVE ALREADY BEEN REPLACED. CAR STARTS TO CRANK THEN STALLS OUT AND SERVICE LIGHT COMES ON. MUST WAIT 10-15 MINUTES TO TRY AGAIN. IF LUCKY IT WILL START ON 2ND TRY, OTHERWISE 3RD. THIS HAS BEEN GOING ON FOR PAST 3 WEEKS WHEN TEMPS DROPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252669December 23, 2008
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 SATURN ION HAS PROBLEMS STARTING IN THE COLD. MULTIPLE WEBSITES DOCUMENT DOZENS OF CASES OF PEOPLE WITH THE EXACT SAME ISSUE ALL RELATING TO A FAULTY IGNITION SWITCH SYSTEM. PROBLEM OCCURRED SPORADICALLY THE FIRST COUPLE YEARS BUT HAS BECOME MORE AND MORE COMMON. SATURN IS WILLING TO REPLACE THE IGNITION SWITCH BUT AT MY EXPENSE FOR SOMETHING THAT IS AN OBVIOUS DEFECT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252601December 22, 2008
ELECTRICAL SYSTEM
BOUGHT VEHICLE IN APR. 05, DEC 06 PROBLEM STARTING CAR IN COLD WEATHER LATE FOR WORK, DEALER REPLACED PASSLOCK2 SYSTEM DEC 06, VEHICLE FINE UNTIL DEC 07, PROBLEM CAME ABOUT AGAIN, JAN 08 CALLED DEALER SAID TO BRING IN FOR DIAGNOSTIC, DID SO DEALER SAID IT'S THE BODY CONTROL MODULE (BCM FOR SHORT), PRIOR TO FINDING THAT OUT REPLACED STARTER AND BATTERY TO TRY AND FIX PROBLEM. CALLED SATURN CUSTOMER SUPPORT JAN OR FEB, THEY SAID THE ELECTRONIC FAILING WAS MY FAULT AND I HAD TO FIX PROBLEM. SITTING IN THE COLD WAITING TO START MY CAR HAS RESULTED IN LOSE OF DEXTERITY AND FEELING IN FINGER TIPS DUE TO PROLONGED EXPOSURE TO SUB-ZERO TEMPS TRYING TO START CAR. SATURN HAS A BULLETIN #1787659 SAYING THAT IF OWNERS COME IN REFERRING TO THEIR CAR NOT STARTING IN COLD WEATHER "NO CRANK, NO START WITH COMPLETE POWER". SATURN KNOWS OF THE PROBLEM AND WONT FIX IT CAUSE THEY DEEM IT "A NON-SAFETY ISSUE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252378December 21, 2008
ELECTRICAL SYSTEM
I OWN A 2006 SATURN ION WHICH FAILS TO START INTERMITTENTLY; RESEARCH SHOWS THAT THE SECURITY SYSTEM FAILS TO RECOGNIZE THE KEY. IT USUALLY STARTS AFTER A WAIT OF 10 MINUTES OR SO, AFTER THE SECURITY SYSTEM RESETS. MY HANDICAPPED DAUGHTER DRIVES THIS CAR AND I SEE THIS AS A DANGER TO HER SECURITY AND SAFETY. SATURN NEEDS TO RESOLVE THIS WIDESPREAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252472December 21, 2008
ELECTRICAL SYSTEM:IGNITION
WE HAVE A 2003 SATURN ION THAT HAS EXPERIENCED IGNITION PROBLEMS OVER THE LAST 2 YEARS. WE HAD THE STARTER REPLACED BY OUR MECHANIC WHEN THE PROBLEM FIRST OCCURRED IN 2006 BUT HAVE EXPERIENCED THE PROBLEM 12-15 TIMES SINCE THEN. WE HAVE FOUND OUT THAT THE CAR WILL START IF YOU WAIT FOR 15 MINUTES OR SO BUT IT IS NOT ALWAYS CONVENIENT TO DO SO. AN INTERNET SEARCH REVEALS NUMEROUS SATURN OWNERS WITH THE SAME PROBLEM WHICH HAS NOT BEEN ACKNOWLEDGED BY SATURN AS A DESIGN OR MANUFACTURING DEFECT. MY LOCAL DEALERSHIP IS AWARE OF THE PROBLEM WITH THE PASSLOCK IGNITION SYSTEM BUT CAN ONLY REPAIR IT FOR A FEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252348December 20, 2008
EQUIPMENT
WHEN BELOW 32 CAR WILL NOT START. THEN SECURITY IS ENABLED AND HAVE TO WAIT 10 MINUTES TO TRY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252170December 18, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN ION. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START UNLESS SHE WAITED 15 TO 20 MINUTES. THE DEALER DETERMINED THAT THE IGNITION SWITCH FAILED AND REPLACED IT. ONE YEAR LATER, WHEN TRYING TO START THE VEHICLE IT WOULD NOT START UNLESS SHE WAITED 15 MINUTES AFTER THE FIRST ATTEMPT. ON DECEMBER 12, 2008, THE VEHICLE FAILED TO START AND THE CHECK ENGINE LIGHT WAS ILLUMINATED. A LOCAL MECHANIC INSPECTED THE VEHICLE AND STATED NO FAILURE WAS FOUND. THE MANUFACTURER STATED THAT THEY ARE AWARE OF THE FAILURE AND THERE WAS NO RECALL. THE CONTACT WAS LATER INFORMED THAT THE IGNITION SWITCH WOULD HAVE TO BE REPLACED AGAIN WITH NO GUARANTEE THAT THE DEALER WOULD ASSUME THE COST. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252174December 18, 2008
ELECTRICAL SYSTEM
I WANT TO FILE A COMPLAINT ABOUT MY SATURN ION 2003 IN HOPES THAT WE CAN RECALL THE CAR. MY CAR IS OUTSIDE UNCOVERED ALL NIGHT. RIGHT NOW IT IS 27.1 DEGREES OUTSIDE. MY SATURN ION 2003 HAS A HARD TIME STARTING WHEN IT IS BELOW 32 DEGREES. I READ ON THIS WEBSITE HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_97727.HTML THAT I AM NOT THE ONLY ONE THAT IS HAVING THIS ISSUE. IT SEEMS TO BE AN ISSUE WITH THE IGNITION SWITCH. THIS HAS HAPPENED TO ME 2 TIMES THIS WEEK, 3 TIMES THIS YEAR, A TOTAL OF 6 TO 8 TIMES IN THE 5 YEARS THAT I'VE HAD IT. IT SOUNDS LIKE THE IGNITION REVS, BUT THEN IT DIES AND MY CAR HAS A MESSAGE "SERVICE SOON". IF I GIVE IT A FEW MINUTES TO SIT, THEN I TRY IT AGAIN, SOMETIMES IT DOES THE EXACT SAME THING, SOMETIMES IT GETS A LITTLE BETTER, BUT THE ENGINE WON'T TURN OVER COMPLETELY. THEN, WHEN THE IGNITION SWITCH IS A LITTLE WARMER, IT WILL ACTUALLY START. I USUALLY STAY IN MY CAR FOR AN AVERAGE OF 15 MINUTES. LONGEST I'VE WAITED FOR MY CAR TO START WAS AN HOUR. I HAVE TALKED TO SATURN ONCE ABOUT THIS, BUT THEY STATED THAT THEY WILL HAVE TO REPRODUCE THE ISSUE BEFORE THEY CAN FIND OUT WHAT IS WRONG. IF I CAN GET MY CAR TO SATURN, OBVIOUSLY THEY WILL NOT BE ABLE TO REPRODUCE THE ISSUE. THIS IS SOMETHING THAT SATURN REALLY NEEDS TO ACKNOWLEDGE SINCE IT IS MORE OF A SAFETY ISSUE. WE DON'T WANT TO BE STRANDED IN THE COLD WITH NO PHONE SERVICE WAITING FOR THE GREASE OR IGNITION SWITCH TO WARM UP. IT'S RIDICULOUS. THANK YOU FOR YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252144December 17, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN ION. IN 20 DEGREE TEMPERATURE OR BELOW, THE VEHICLE FAILS TO START. THE CONTACT STATED THAT IT TAKES 20 MINUTES FOR THE VEHICLE TO START. SHE NOTIFIED THE DEALER AND MANUFACTURER AND THEY STATED THAT THE IGNITION SWITCH CAN BE REPLACED, BUT IT WOULD NOT CORRECT THE ISSUE. THE CONTACT FEELS THAT THE FAILURE IS UNSAFE AND AN INCONVENIENCE BECAUSE SHE WORKS AT NIGHT WHILE THE WEATHER IS COLD. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251921December 16, 2008
ELECTRICAL SYSTEM
MY 2003 SATURN ION 2 WILL NOT START IN THE WINTER WHEN THE TEMPERATURE IS BELOW 32 DEGREES. THIS CAN HAPPEN AT LEAST ONCE A WEEK ALL WINTER LONG. IT CAN TAKE ANYWHERE FROM 10 MINUTES TO ONE HOUR FOR MY CAR TO START AGAIN. I TOOK IT TO A MECHANIC WHO COULD NOT FIND WHAT THE PROBLEM WAS AND CHARGED ME $80 FOR NOTHING. THIS HAS BEEN HAPPENING FOR THREE WINTERS AND HAS GOTTEN WORSE EACH WINTER. IT HAS CAUSED ME TO MISS WORK AND BE LATE FOR WORK SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251935December 16, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE RUNNING THE A/C, IT WILL LEAK WATER ALL OVER THE FRONT PASSENGER SIDE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251967December 16, 2008
ELECTRICAL SYSTEM
2003 SATURN ION IGNITION SWITCH PROBLEM. CAR WON'T START, THEN INTERLOCK PREVENTS CAR FROM BEING STARTED FOR 8-10 MINUTES. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES AT VARIOUS TEMPERATURES.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251988December 16, 2008
ELECTRICAL SYSTEM
MY 2006 SATURN ION GOT HARD TO START AND THEN THE KEY GOT STUCK IN THE ON POSITION AND CANNOT BE MOVED, YOU CANNOT SHUT THE CAR OFF, I LOOKED ONLINE AND THERE IS HUNDREDS OF THOUSANDS OF PEOPLE WITH THE SAME PROBLEM, THESE VEHICLES SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251996December 16, 2008
ELECTRICAL SYSTEM
I HAVE A 2005 SATURN ION AND IT HAS A HABIT OF NOT STARTING AT TIMES. THIS HAS HAPPENED SEVERAL TIMES SINCE MY HUSBAND AND I HAVE OWNED IT. WE TURN THE KEY IN THE IGNITION AND THE CAR WILL NOT START. WE HAVE TO WAIT ANYWHERE FROM 10-45 MINUTES FOR THE CAR TO START AND IT SOMETIMES CAUSE MY HUSBAND TO BE LATE TO WORK. THIS IS AN EVEN BIGGER CONCERN SINCE WE HAVE A FOUR MONTH OLD SON. WE HAVE NOT HAD THE MONEY OR TIME DURING THE WEEK TO GO THE SATURN DEALERSHIP BUT I HAVE CALLED THE COMPANY WHO HANDLES MY EXTENDED WARRANTY AND HE SAID THAT THIS IS A COMMON ISSUE. FROM THE DISCUSSION BOARDS I GATHER THAT THIS IS A VERY COMMON ISSUE AND THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251861December 15, 2008
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING LESS THAN 5 MPH AND ATTEMPTING TO PARALLEL PARK, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS INTERMITTENT AND BECAME SO BAD THAT THE CONTACT WOULD HAVE TO USE BOTH HANDS TO MAKE A NORMAL TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE COST TO REPLACE THE ENTIRE ELECTRICAL ASSIST SYSTEM WAS ESTIMATED BETWEEN $600-$800. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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