Saturn Ion Complaints

4,344 consumer complaints on file.

#10257454February 4, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN ION. APPROXIMATELY A MONTH AND A HALF AFTER THE VEHICLE WAS PURCHASED IN OCTOBER OF 2008, THE VEHICLE FAILED TO START. THE VEHICLE FINALLY STARTED AFTER APPROXIMATELY FOUR ATTEMPTS. THE FAILURE HAS OCCURRED INTERMITTENTLY SINCE THE FIRST INCIDENT. ALSO, IN COLD WEATHER CONDITIONS, THE VEHICLE WOULD NOT START. THE VEHICLE WAS DRIVEN TO A VOCATIONAL SCHOOL REPAIR SHOP FOR DIAGNOSTIC TESTING. IT WAS DETERMINED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL RELATING TO THE FAILURE; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257505February 4, 2009
ELECTRICAL SYSTEM
2004 SATURN ION WILL NOT START IN COLD WEATHER. FIGHTING SAME PROBLEM FOR THE LAST TWO WINTERS.(HAVE READ MANY OTHERS WITH SAME RECURRING PROBLEM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257286February 3, 2009
ELECTRICAL SYSTEM
I HAVE A 2003 SATURN ION. I HAVE HAD IT IN 3 TIMES TO BE WORKED ON. SOME DAYS IT WILL START SOME DAYS IT WILL NOT. I HAVE HAD A FUSE REPLACED, MY STARTED, AND A CONNECTION TO THE STARTER. I KNOW 2 OTHER PEOPLE WHO HAVE HAD THE SAME ISSUE WITH THE SAME CAR. NOW I READ THIS ONLINE BLOG AND A TON OF PEOPLE HAVING THE SAME ISSUE. MY CAR IS NO LONGER UNDER WARRANTY SO I WILL HAVE TO PAY FOR ALL OF THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257322February 3, 2009
ELECTRICAL SYSTEM
MY 2004 SATURN ION WILL NOT START CONSISTENTLY DURING COLD WEATHER. I HAVE REPLACED THE BATTERY ALREADY WHICH ENDED UP NOT BEING THE PROBLEM. THEN I FOUND INFORMATION ALL OVER THE INTERNET ABOUT THOUSANDS OF OTHER PEOPLE WHO ARE HAVING THE SAME ISSUE I AM HAVING. I SHOULD NOT HAVE TO SPEND MY HARD EARNED MONEY ON PROBLEM THAT WAS DEFECTIVE FROM THE FACTORY. I HAVE BEEN WAITING FOR SATURN/GM TO HAVE SOME INTEGRITY ON THIS ISSUE, DO THE RIGHT THING AND ISSUE THEIR OWN RECALL, BUT SO FOR THAT HASN'T HAPPENED YET. I HAVE BEEN EXPERIENCING THIS PROBLEM SINCE I BOUGHT THE CAR IN 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257334February 3, 2009
ELECTRICAL SYSTEM
I HAVE A 2004 SATURN ION. IN COLD WEATHER THE DIELECTRIC LUBRICATION FREEZES AND INTERFERES WITH THE SECURITY SYSTEM - MAKING THE VEHICLE UNABLE TO START. THIS PROBLEM OCCURS APPROXIMATELY 50% OF THE TIME WHEN THE TEMPERATURE DROPS BELOW FREEZING - MORE FREQUENTLY WITH EVEN COLDER TEMPERATURES. THE PROBLEM IS OFTEN REMEDIED BY WAITING FOR 10 - 30 MINUTES UNTIL THE SECURITY SYSTEM RESETS ITSELF AND THEN TRYING TO START THE VEHICLE AGAIN. I FOUND A LOT OF COMPLAINTS BY CONSUMERS WITH THE SAME ISSUE BY SEARCHING GOOGLE. I ALSO SPOKE WITH A SATURN DEALERSHIP SERVICE DEPARTMENT. THE PERSON I SPOKE WITH AT THE SATURN SERVICE DEPARTMENT SAID HE WAS VERY FAMILIAR WITH THE PROBLEM AND VERIFIED THE DIAGNOSIS I LISTED ABOVE (DIELECTRIC LUBRICATION FREEZING RESULTING THE SECURITY SYSTEM LOCKDOWN) BUT SAID THERE WERE NO RELATED RECALLS. I KNOW THREE PEOPLE WITH SATURN IONS AND THEY ALL HAVE THE EXACT SAME PROBLEM. TWO OF THE OWNERS I KNOW TOOK THE VEHICLE IN TO SATURN DEALERSHIPS FOR REPAIR AND THEY REPLACED THE STARTER, A THREE-HUNDRED DOLLAR PROCEDURE WHICH DID NOT FIX THE PROBLEM. I HOPE YOU CAN LOOK INTO ISSUING A RECALL ON THIS ISSUE BECAUSE BASED ON PERSONAL SOURCES, A SATURN DEALER, AND GOOGLE SEARCHES, IT SEEMS TO BE A VERY COMMON PROBLEM. ALSO, LIVING IN MINNESOTA THE TEMPERATURES CAN GET DANGEROUSLY LOW - WHERE BEING LEFT STRANDED OUTSIDE FOR 30 MINUTES WITHOUT A HEAT SOURCE CAN RESULT IN FROSTBITE, HYPOTHERMIA, AND EVEN DEATH. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10257127February 2, 2009
ELECTRICAL SYSTEM
MY VEHICLE ON COLD DAYS WILL NOT RELIABLY START. TURN KEY, ALL LIGHTS AND INDICATORS WORK BUT START FUNCTION IS ELECTRONICALLY TERMINATED WITHIN 1 SECOND OF ENGAGEMENT. THE CAR WILL START AFTER WAITING FOR TEN TO TWENTY MINUTES AS IF NOTHING WAS WRONG. AFTER MANY TRIPS TO THE MECHANIC (DEALER AND NON) I HAVE FOUND MANY SUCH REPORTS ON-LINE INDICATING A FAULTY IGNITION SWITCH WHICH FAILS IN COLD WEATHER. THE TIME DELAY IN STARTING APPEARS TO BE SOME TYPE OF INTERACTION WITH THE THEFT DETERRENT SYSTEM. I WILL NOW PAY TO HAVE THIS PART REPLACED BUT SUSPECT, AS MANY HAVE REPORTED, THAT THIS WILL CORRECT THE ISSUE FOR ONE OR TWO YEARS BEFORE IT OCCURS AGAIN (AS MANY OTHERS HAVE ALSO REPORTED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256915January 30, 2009
STEERING
POWER STEERING ON MY SATURN KEEPS TURNING OFF WHILE CAR IS MOVING. INTERMITTENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256919January 30, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS, STEERING, SUSPENSION
AFTER 5 YEARS MY 2004 SATURN ION WILL NOT START WHEN THE TEMPERATURE IS BELOW +10F. THERE IS POWER ( NEW BATTERY ) AND NO FUEL ISSUE ( CLEAN FUEL SYSTEM AND FILTER ), BUT AFTER 10 TO 15 MINUTES AND A COUPLE OF HESITANT ENGINE TURNS, IT STARTS. NO ONE NEEDS AN UNRELIABLE VEHICLE WHERE WINTER TEMPS LAST SEVERAL MONTHS. AFTER REPLACING THE ANTI-SWAY BAR, BOTH HEADLIGHT ASSEMBLIES AS WELL AS OTHER ANNOYING PROBLEMS ( INSTRUMENT LIGHTS OUT, CABIN FAN NOISY ) I WILL NEVER EVER BUY ANOTHER SATURN . I TOOK THE PROBLEM ( OUT OF WARRANTY OF COURSE ) TO SATURN OF ROCHESTER AND WAS TOLD IT WAS A FAULTY IGNITION SWITCH, A COMMON PROBLEM FOR THIS MAKE AND MODEL YEAR. SINCE IT IS NOT A SAFETY ISSUE, NO RECALL WAS ISSUED AND I WOULD HAVE TO PAY AT LEAST $275 UNLESS "SOMETHING ELSE" CAME UP. BEING LATE FOR WORK ( PUBLIC SAFETY AND VOLUNTEER FIREMAN ) OR MY WIFE AND CHILDREN IS NOT AN OPTION FOR ME. PLEASE FORCE GM TO MAKE THE RECALL ON THIS IGNITION PART FOR THE FINANCIALLY STRESSED NEW YORK CONSUMERS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256921January 30, 2009
ELECTRICAL SYSTEM
I HAVE HAD NUMEROUS INCIDENT DURING THE LAST 14 MONTHS REGARDING MY SATURN ION III NOT WANTING TO START IN COLD WEATHER & THE IGNITION SWITCH NOT ALLOWING ME TO RELEASE THE KEY. THIS HAS CAUSED ME TO TAKE MY VEHICLE TO A MECHANIC TO TRY TO DIAGNOSE, NEW BATTERY, TOWING ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256931January 30, 2009
ELECTRICAL SYSTEM
CAR WILL NOT START IN COLD WEATHER (APPROXIMATELY 30 DEGREES OR LOWER). INITIAL ATTEMPT AT STARTING PUTS CAR INTO ANTI-THEFT MODE, AND YOU MUST WAIT ABOUT 10 MINUTES TO TRY AGAIN WITH NO GUARANTEE THE SAME THING WON'T HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256695January 29, 2009
ELECTRICAL SYSTEM
CAR WILL NOT START ON COLD MORNINGS, GETTING WORSE - HAD BATTERY TESTED AND NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256850January 29, 2009
ELECTRICAL SYSTEM:IGNITION
THE ISSUE WITH THIS VEHICLE IS THAT IT WILL RANDOMLY, AND WITHOUT WARNING, REFUSE TO START. THE KEY WILL NOT TURN IN THE IGNITION. IT IS COMPLETELY UNPREDICTABLE AND HAPPENS IN BOTH WARM AND COLD WEATHER. SOMETIMES WAITING 20 MINUTES AND TRYING AGAIN TAKES CARE OF THE ISSUE. MORE OFTEN THAN NOT, IT DOES NOT. THE DEALER HAS REPLACED THE IGNITION SWITCH AND THE FUSE SO FAR. IT CONTINUES TO BE A PROBLEM. IT CAN HAPPEN AT THE FIRST START IN THE MORNING, OR AFTER BEING DRIVEN FOR SOME TIME, AND THEN SHUT OFF (EG. STOPPING AT A STORE OR TO GET FUEL) AND THEN ATTEMPTING TO RESTART. THIS HAS LEFT ME AND MY YOUNG CHILD STRANDED MORE THAN ONCE IN FREEZING TEMPERATURES AND EXTREME HEAT AND IS A RISK TO OUR LIVES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256862January 29, 2009
ELECTRICAL SYSTEM
SATURN ION HAS TROUBLE STARTING WHEN THE WEATHER IS COLD. IT IS THE PASS LOCK ANTI-THEFT SYSTEM THAT SO MANY OTHER PEOPLE ARE HAVING TROUBLES WITH. SATURN DEALER WILL NOT ADMIT TO ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256452January 27, 2009
ELECTRICAL SYSTEM:IGNITION
2005 SATURN ION RECALL- I HAVE THIS CAR A YEAR AGO AND THE PROBLEM IS THE IGNITION. CAR WONT START ESPECIALLY ON A COLD WEATHER. I NEED TO WAIT FOR 15-20 MINS BEFORE IT STARTS. I'VE BEEN LATE AT WORK MANY TIME S ALREADY AND I'VE BEEN PAYING FOR THIS CAR BUT I THINK ITS NOT WORTH IT. AND ALSO, I CAN PULL OUT THE KEYS WHILE THE ENGINE IS RUNNING,WHILE THE CAR IS MOVING. WEIRD! YOU MAY WANT TO CHECK CONSMERAFFAIRS.COM--SEARCH SATURN ION TO CHECK ON THE COMPLAINTS. I HAVE PASTED SOME FOR YOU TO CHECK OUT. THANK YOU AND I AM HOPING THAT YOU WILL FIND A WAY TO SOLVE THIS PROBLEM. CAMERON OF GRAND RAPIDS MI (01/20/09) I ALSO HAVE HAD THE SAME ISSUES WITH THE CAR NOT STARTING. I BOUGHT THE ION 04 BRAND NEW AND EVERYTHING WORKED FINE FOR THE FIRST COUPLE OF YEARS. LATELY I'VE BEEN LATE FOR WORK AND MISSED OTHER APPOINTMENTS DUE TO THE ISSUE. THIS IS DEFINITELY A SAFETY ISSUE FOR THOSE OF US LIVING IN THE COLD NORTH. IMAGINE YOUR CAR NOT STARTING IN BELOW ZERO TEMPS. I'M NOT WILLING TO FREEZE TO DEATH OVER THIS. IN THE SAME BREATH I DO NOT HAVE THE MONEY TO SPEND TO FIX SOMETHING THAT SATURN IS WELL AWARE OF AND BASED ON COMMENTS ON THIS SITE HAS HAPPENED NUMEROUS TIMES. IF THEY ARE UNWILLING TO RECALL THESE CARS AND PARTS THEN I'M SURE A CLASS ACTION LAWSUIT WOULD GET THEIR ATTENTION! LAURA OF TAMPA FL (01/19/09) I AM HAVING THE SAME PROBLEM WITH THE IGNITION LOCK AS APPARENTLY MANY OTHER SATURN OWNERS. I STARTED BY CALLING THE LOCAL SATURN DEALERSHIP TO FIND OUT HOW MUCH MONEY THEY WANTED ME TO PAY THEM TO FIX THIS PROBLEM THAT THEY CAUSED BY USING FAULTY PARTS. $171.83 WAS THE AMOUNT QUOTED TO ME. OBVIOUSLY I WOULD LIKE TO DO ANYTHING IN MY POWER TO ENSURE SATURN DOESN'T GET A SINGLE DIME MORE FROM ME. I CALLED THE CUSTOMER SERVICE LINE (800-553-6000)TO INQUIRE ABOUT THE REASONING BEHIND NOT ISSUING A RECALL. I WAS GIVEN THE SAME LINE ABOUT IT NOT BEING A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256319January 26, 2009
ELECTRICAL SYSTEM
1. THERE WERE NO PROBLEMS, UNTIL IT GOT COLD OUT. 2. IF THERE IS ANYTIME THE WEATHER STOOPS BELOW 10 DEGREES F, THE CAR WILL NOT START. IT WILL CLICK AND CLICK AND CLICK, THEN NOTHING. EVERY ONCE AND A WHILE IT WILL START FOR ALL OF A SECOND, THEN QUIT. THEN IT DOES NOTHING WHEN I TRY TO START IT AGAIN. 3. I HAVE DONE NOTHING YET, BUT AFTER READING FORUMS WHERE MANY PEOPLE COMPLAIN ABOUT THE SAME PROBLEM, I'M GOING TO TRY CHANGING THE IGNITION MODULE, AND POSSIBLY GET A REMOTE STARTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256264January 25, 2009
ELECTRICAL SYSTEM
SATURN WILL NOT START IN COLD WEATHER. STARTS FINE IN THE WARMTH OF MY GARAGE. BARELY TURNS OVER THEN DIES. HAVE TO WAIT SEVERAL MINUTES OR HAVE IT JUMPED. BATTERY IS FULLY CHARGED AND ALTERNATOR IS GOOD. STARTER PROBLEM OR IGNITION PROBLEM. SAME AS MANY OTHERS: HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_97727.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256289January 25, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS FALL I WENT TO START MY 2005 SATURN ION S2 IT WOULD NOT START. I HAD THE IGNITION SWITCHED REPLACED. NOW IN JANUARY, I AM HAVING THE SAME PROBLEMS WITH THE CAR NOT STARTING. I HAVE RESEARCHED AND DETERMINED THAT THIS IS NOT A PROBLEM THAT CAN BE FIXED PERMANENTLY BECAUSE THE PART IS BAD FROM SATURN. I DO NOT WANT TO KEEP SPENDING $200.00 WHENEVER I HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256201January 24, 2009
ELECTRICAL SYSTEM
IN TRYING TO START MY CAR IN THE MORNINGS, ESPECIALLY WHEN IT IS COLD OUTSIDE, IT FAILS TO START AND MY SECURITY SYSTEM LIGHT WILL FLASH. I HAVE BEEN TOLD THAT THIS IS RELATED TO THE PASSLOCK SYSTEM, BUT IT IS NOT UNDER WARRANTY. I OCCURS 5 OUT OF 7 DAYS A WEEK. I WAS TOLD THAT THERE WAS NOTHING TO BE DONE UNLESS I DISABLE MY SECURITY SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256235January 24, 2009
ELECTRICAL SYSTEM
THE VEHICLE IN QUESTION DOES NOT START ON COLD MORNINGS AND MANY MORNINGS MISSED AT WORK, AND OTHER APPOINTMENTS. MONEY HAS BEEN SPENT ON STARTERS AND BATTERIES BUT MANY OWNERS OF THIS SIMILAR VEHICLE HAVE HAD THE SAME PROBLEM, BUT SATURN IS REFUSING TO FIX THE PROBLEM. THIS COULD BE A POTENTIAL SAFETY HAZARD WHEN THE CAR DOES NOT START IN EXTREME COLD TEMPERATURES AND THE VEHICLE HAS YOUNG CHILDREN AND ELDERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256056January 23, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2003 SATURN ION THAT I BOUGHT USED IN 2006. WHEN THE WEATHER IS 32 DEGREES OR LOWER THE VEHICLE WILL NOT START. I THOUGHT THAT IT MAY JUST BE MY BATTERY BUT THE BATTERY WAS FINE. AFTER DOING A GOOGLE SEARCH I WAS ABLE TO READ THOUGH ABOUT 150 CASES WHERE PEOPLE WITH THIS SAME VEHICLE HAD PROBLEMS STARTING THE VEHICLE IN COLD WEATHER. THIS REALLY CONCERNS ME BECAUSE THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND THERE IS NO RECALL FOR THIS REASON. AFTER DOING RESEARCH ON THIS MATTER I FOUND THE PROBLEM TO BE A FAULTY IGNITION SWITCH THAT WAS INSTALLED FROM THE FACTORY. THIS VEHICLE SHOULD HAVE HAD A RECALL FOR THIS PROBLEM, WITH SO MANY COMPLAINTS OF THE PROBLEM. I HAVE A FOUR MONTH OLD BABY AND TO BE OUT IN THE COLD WITH A VEHICLE THAT WONT START BECAUSE OF A MANUFACTURE PROBLEM IS REALLY SAD. I THINK THAT YOU SHOULD REALLY LOOK INTO THIS MATTER WITH THIS VEHICLE. EVERY DAY I CANT START MY VEHICLE BECAUSE OF THE COLD WEATHER. PLEASE HELP ME IN THIS MATTER. ALSO GOOGLE THIS PROBLEM AND YOU WILL SEE MANY CASES OF THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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