Saturn Ion Complaints

4,344 consumer complaints on file.

#10298786January 8, 2010
STEERING
WHILE DRIVING ON NORMAL ROAD CONDITIONS, I RECEIVED A POWER STEERING INDICATION AND THE STEERING WHEEL BECAME TIGHT. IT IS HARD TO TURN THE CAR. ONCE I STOP THE CAR AND RESTARTED THE PROBLEM GOES AWAY, BUT COMES BACK PERIODICALLY WHILE DRIVING. THIS IS BEGINNING TO HAPPEN MORE FREQUENTLY, MORE LIKE TWO OR THREE TIMES A DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298587January 7, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
2006 SATURN ION, 49000 MI. FUEL PUMP LEAK. NHTSA CAMPAIGN # 09V419000. NO DEALERS ARE AWARE OF THIS GM RECALL # 090226. HOW LONG IS IT GOING TO TAKE TO START GETTING REIMBURSEMENTS? REPAIRS ARE OVER $600.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298517January 6, 2010
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:MECHANICAL
2006 SATURN ION WENT TO WORK CAR WOULD NOT TURN OFF ,KEY STUCK IN IGNITION UNABLE TO REMOVE. HAD TO DRIVE 35 MILES HOME HAVE SOMEONE GET THE CAR TAKE TO MECHANIC TO DISABLE AS SAFETY TURNOFF DID NOT RESOLVE ISSUE ACTUALLY GOT SHOCKED TRYING IT,TOOK TO SATURN DEALER IN DAYTONA BCH,FL WHERE CAR WAS PURCHASED NEW WAS TOLD IGNITION NEEDED TO BE REPLACED AS IT WAS NORMAL WEAR AND TEAR THEN WAS INFORMED THEY COULD NOT REMOVE KEY SO THEY HAD TO BREAK HOUSING UNIT 500 + DOLLARS LATER.FILED COMPLAINT AFTER SEVERAL CALLS AND BEING BRUSHED OF OFFERED ME A LIMITED WARRANTY OIL CHANGES,TIRES ROTATED,RENTAL CAR IF SAME PROBLEM OCCURS AGAIN THAT WAS LESS THEN 6 MONTHS AGO,NOW CAR WILL NOT START IGNITION STICKS WITH KEY IN OFF POSITION STARTER ENGAGES,NIGHTMARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298516January 6, 2010
ELECTRICAL SYSTEM
2003 ION, WILL NOT START WHEN THE WEATHER IS COLD, THE ERROR NOTED ON THE DISPLAY NOTES THEFT INTERLOCK, IF YOU WAIT 10 MINUTES, THE CAR WILL START. AT TIMES THE KEY WILL STICK IN THE IGNITION AND WILL NOT COME OUT, AT TIMES THE CAR WILL NOT SHUT OFF. THIS INTERLOCK NEEDS TO BE A SATURN RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297992January 4, 2010
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED STATED WHILE DRIVING AT 55 MPH THE POWER STEERING LIGHT FLASHED AND THE POWER STEERING WENT OUT. THE CONTACT CALLED THE MANUFACTURER REGARDING THIS ISSUE AND MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE CONTACT IS CURRENTLY HAVING A DIAGNOSTIC TEST FOR REPAIRS. THE CONTACTS FEELS THIS VEHICLE COULD HAVE CAUSE A CRASH WHILE ON THE HIGHWAY. FAILURE MILEAGE WAS 40,000. JO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298024January 4, 2010
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I HAVE A 2005 SATURN ION AND KEY WANT RELEASE FROM IGNITION AND SOMETIMES WILL NOT START. CAR WAS TAKEN TO SATURN AND IGNITION SOLENOID, GEAR SHIFT HOUSING UNIT, ANOTHER KEY WAS MADE, SECURITY SYSTEM WAS RESET AND CAR WAS RECALIBRATED. SATURN TOLD ME THIS WAS WHAT WAS NEEDED TO FIX PROBLEM AND PROBLEM STILL NOT FIXED. I HAVE BEEN READING UP ON COMPLAINTS ABOUT ION OWNERS AND A LOT OF PEOPLE HAVE THE SAME PROBLEM. I AM UPSET AND FRUSTRATED I HAVE TWO KIDS AND HAVE ALREADY SPENT $1000 TO REPAIR AND REPLACE PARTS THAT OBVIOUSLY DIDN'T NEED TO BE REPLACED BECAUSE PROBLEM STILL EXISTS. I NEED HELP THIS IS OUT OF CONTROL. AS FAR AS PROBLEM WITH CAR NOT STARTING, THE PROBLEM HAPPENS INTERMITTENTLY. SATURN TESTED ALTERNATOR AND BATTERY AND CHECKED STARTER EVERYTHING CHECKED OUT. HOPEFULLY CAR NOT STARTING IS FIXED BUT IT HAPPENS INTERMITTENTLY AND I KNOW I HAVE BEEN STRANDED IN THE COLD A FEW TIMES WITH MY CHILDREN TILL THE CAR DECIDED TOO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298132January 4, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE VEHICLE WOULD NOT START WHENEVER THE TEMPERATURES OUTSIDE WERE LOW. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 63270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297557December 30, 2009
ELECTRICAL SYSTEM
OCCASIONALLY, IN THE MORNING, OUR 2006 SATURN ION 2 WILL NOT START. THE BATTERY CHECKS OUT, EVERYTHING LIGHTS UP ON THE DASH DISPLAY, BUT TURNING THE KEY GETS NO RESULT. IF WE REMOVE THE KEY AND WAIT 10 MINUTES, THE CAR WILL THEN START. I RECENTLY VISITED A BUICK SERVICE DEPT. WHERE THE SERVICE PERSON TOLD ME THAT THIS IS A COMMON PROBLEM, SOMETIMES CORRECTED BY IGNITION SWITCH REPLACEMENT (WHICH WE HAD DONE IN 2007, UNDER WARRANTY) AND IF THAT DOES NOT WORK, THERE IS AN ELECTRICAL CONTROL UNIT WHICH WILL BE REPLACED. THE TOTAL FOR THESE 2 REPAIRS? IN EXCESS OF $1,100.00 !! HERE'S THE REAL KICKER, HE SAID THAT THIS WILL NOT NECESSARILY REMEDY THE PROBLEM! AND G.M. WANTS ANOTHER $3 BILLION IN BAILOUT FUNDS?? THE FUNNY THING IS THAT THE 1994 SATURN WHICH MY SON NOW HAS, WITH OVER 100,000 MILES ON IT HAS BEEN ONE OF THE MOST RELIABLE CARS WE EVER OWNED. THE 2006 ION HAS ONLY 27,000 MILES ON IT AND HAS BEEN BACK TO THE DEALER AGAIN AND AGAIN OVER IT'S LIFE SO FAR. THIS IGNITION PROBLEM HAS HAPPENED ABOUT HALF A DOZEN TIMES, SO FAR. ONLY IN THE MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297360December 29, 2009
ELECTRICAL SYSTEM
FOR THE PAST SEVERAL YEARS I HAVE HAD AN ISSUE WITH MY 2003 SATURN ION STARTING IN THE COLD WEATHER. I HAVE HAD MY STARTER CHECKED ALONG WITH SEVERAL BATTERY REPLACEMENTS, YET THERE HAS NOT YET BEEN A STOP TO THIS ISSUE. I'VE LOOKED ONLINE FOR SOLUTIONS TO THIS ISSUE AND UNFORTUNATELY NO ONE HAS A SOLUTION ONLY COMPLAINTS. THIS SEEMS TO BE AN ISSUE WITH THOUSANDS OF SATURN ION'S AND GM DOES NOT SEEM TO FEEL THE NEED TO RECALL THE VEHICLE. THIS IS A SAFETY ISSUE AS FAR AS I AM CONCERNED. I HAVE READ ABOUT MOTHERS AND CHILDREN BEING STRANDED BECAUSE THEY ARE UNABLE TO START THEIR SATURNS IN THE COLD WEATHER AND THEY DO NOT HAVE ANYONE IN THE VICINITY TO HELP THEM OUT. THE CAR USUALLY TAKES ABOUT A HALF HOUR TO START AFTER INITIALLY TRYING - WHICH NO CAR SHOULD HAVE TO DO. PLEASE GET ON GM/SATURN TO DO SOMETHING ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297138December 28, 2009
ELECTRICAL SYSTEM
IN COLD WEATHER (BELOW 20F), THE CAR REFUSES TO START, OR EVEN TRY TO TURN OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297226December 28, 2009
ELECTRICAL SYSTEM
PASSLOCK SYSTEM FAILS ON AN INTERMITTENT BASIS (GENERALLY COLD CONDITIONS) PREVENTING VEHICLE FROM STARTING FOR TEN (10) MINUTES PRIOR TO NEXT ATTEMPT. THIS COULD POSE A SAFETY HAZARD/RISK TO AN INDIVIDUAL IN NEED OF IMMEDIATE TRANSPORTATION DUE TO THE NEED FOR MEDICAL TREATMENT (IE., WOMAN IN LABOR) OR AN INDIVIDUAL FLEEING A DANGEROUS SITUATION (IE., MANDATORY EVACUATIONS). THIS IS A SECURITY FEATURE AND NOT REQUIRED FOR SAFE OPERATION OF THE VEHICLE, AS SUCH; IN LIEU OF THE NUMBER OF MALFUNCTIONS WITH SAID SYSTEM, THE OWNER OF SAID VEHICLE SHOULD HAVE THE OPTION OF HAVING SAID SYSTEM DISABLED AT THEIR DISCRETION INCURRING LITTLE OR NO COST BY THE MANUFACTURER/DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297260December 28, 2009
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT RELEASE FROM MY IGNITION. IT APPEARS THAT THE IGNITION DOES NOT READ THAT THE STICK SHIFT IS ENGAGED IN PARK AND DOES NOT RELEASE THE KEY FROM THE IGNITION. THIS BEGAN HAPPENING JUST AS MY CAR REACHED 60,000 MILES (MY CAR IS CURRENTLY AT 84,000). THERE DOES NOT SEEM TO BE ANY PATTERN TO THE PROBLEM, JUST RANDOM AND IN ANY WEATHER CONDITION. SOMETIMES I JUST HAVE TO LEAVE THE KEY IN THE IGNITION AND LEAVE THE VEHICLE. THE KEY IS STILL IN ACCESSORY MODE AND DOES DRAIN THE BATTERY. I BROUGHT IT TO THE DEALER AT MY FIRST INCIDENCE AND THE IGNITION WAS REPLACED. IT WAS COVERED UNDER THE WARRANTY AT THE TIME, BUT THE WARRANTY EXPIRED JUST AFTER.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296993December 26, 2009
ELECTRICAL SYSTEM
I HAVE BEEN HAVING AN ISSUE WITH MY 2003 SATURN ION QUAD COUPE AND AFTER RESEARCH I HAVE CONCLUDED THAT THESE PEOPLE(HTTP://WWW.CARSURVEY.ORG/REVIEWS/SATURN/ION/R97727/COMMENTS/) HAVE BEEN HAVING THE SAME PROBLEM. THIS STARTED NOV. 2008 WHEN I WOULD GO TO START MY CAR AND IT WOULDN'T START. IT WOULD MAKE NO NOISE WHAT SO EVER OR IT WOULD START AND STALL...AFTER 10 TO 20 MINUTES IT WOULD START LIKE NOTHING WAS WRONG. THEN IT DIDN'T DO IT FOR ANOTHER 2 WEEKS...THEN IT WAS 2 DAYS...THEN 3 WEEKS...THERE WAS NO PATTERN. IN DEC. 2008 I TOOK IT TO MY MECHANIC WHO REPLACED THE BATTERY. THEN TWO DAYS LATER THEY REPLACED THE STARTER...I STILL HAD THE PROBLEM BUT BECAUSE THE CAR DIDN'T HAVE THE ISSUE WITH THE MECHANIC AND I HAD NO WAY OF KNOWING WHEN IT WOULD HAPPEN THEY COULDN'T HELP. THIS STOPPED IN APRIL AND I HAD NO TROUBLE UNTIL NOV. 27, 2009 AND IT'S BEEN HAPPENING EVERY FEW DAYS SINCE. I HAVEN'T CALLED SATURN B/C I'M AFRAID THEY WILL BE LIKE MY MECHANIC AND EITHER NOT BE ABLE TO FIX IT OR CHARGE ME AN ARM AND A LEG TO GET IT FIX...I WAS LAID OFF TWICE THIS YEAR AND AM CURRENTLY UNEMPLOYED SO PAYING A LOT FOR THIS ISSUE WHEN SATURN SHOULD RECALL THE VEHICLE FOR THE MASS AMOUNT OF PEOPLE HAVING ISSUES WITH THIS CAR!*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296913December 24, 2009
ELECTRICAL SYSTEM
CAR WILL NOT START WHEN IT IS VERY COLD OUT! KEY WILL TURN, RADIO ETC. WILL WORK, BUT ANTI-THEFT SYSTEM CUTS OFF FUEL. MANY, MANY PEOPLE HAVE SAME PROBLEM, ON SATURN ION 2, NUMEROUS YEARS! THE OIL/GREASE USED IN IGNITION FREEZES! SATURN KNOWS OF THIS PROBLEM, BUT IS TURNING A BLIND EYE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296865December 23, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
I PURCHASES A 2004 SATURN ION IN 2006. IN OCTOBER OF 2007, MY VEHICLE WOULD NOT START FOR NO APPARENT REASON. AFTER WAITING ABOUT 15 MINUTES, MY VEHICLE STARTED AND RAN NORMALLY. THIS HAPPENED AGAIN ABOUT 3 DAYS LATER WHILE I WAS VISITING RELATIVES 2 HOURS FROM MY HOME WHICH DETAINED ME ON MY TRIP BACK HOME. I TOOK MY VEHICLE TO THE SATURN DEALERSHIP IN HARRISBURG, PA TO HAVE IT CHECKED. I WAS TOLD THAT THE PROBLEM WAS THE IGNITION SWITCH WHICH NEEDED TO BE REPLACED (THEY REPLACED IT). TWO YEARS LATER IN DECEMBER, 2009 THE PROBLEM OCCURRED AGAIN, THIS TIME ON MY WAY TO WORK ON AN EXTREMELY COLD WINTER MORNING. I TOOK THE VEHICLE TO THE SATURN DEALERSHIP AGAIN AND WAS TOLD THAT I WOULD NEED ANOTHER IGNITION SWITCH TO REPLACE THE ONE THEY HAD REPLACED 2 YEARS EARLIER. AFTER READING ABOUT SO MANY OTHER COMPLAINTS AND DANGEROUS SITUATIONS THAT SATURN OWNERS HAVE GOTTEN INTO BECAUSE OF FAILING IGNITION SWITCHES, IT IS CLEAR THAT THERE IS A DEFECT IN THESE PARTS. I HAVE READ ABOUT COUNTLESS SITUATIONS WHERE PEOPLE WERE UNABLE TO TURN THEIR CARS OFF! AN IGNITION SWITCH SHOULD NOT GO BAD EVERY 2 YEARS. THIS IS NOT A HIGH WEAR AND TEAR PART. A CAR SHOULD BE ABLE TO TURN ON AND OFF A LARGE NUMBER OF TIMES WITHOUT FAIL. A CAR THAT FAILS TO TURN OFF IS AN ENORMOUS SAFETY ISSUE. IF YOU LEAVE THE CAR UNATTENDED AND TURNED ON, SOMEONE COULD BE HURT OR KILLED. NOT BEING ABLE TO START A CAR IS ALSO A DANGEROUS ESPECIALLY WHEN IT HAPPENS IN BITTERLY COLD WEATHER. SATURN/GM IS DOING NOTHING TO GET THESE UNSAFE VEHICLE OFF THE ROADS TO BE FIXED. THEY ARE NOT TAKING RESPONSIBILITY FOR THE COUNTLESS NUMBER OF IGNITION SWITCH PROBLEMS THAT SATURN OWNERS ARE EXPERIENCING. GM HAS A HISTORY OF IGNITION SWITCH FAILURES AND SHOULD STAND BEHIND THEIR PRODUCT BY OFFERING A RECALL OF THE DEFECTIVE PART AND REPLACING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296678December 22, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 SATURN ION. THE VEHICLE WAS IN THE DEALERS POSSESSION WHEN THE TIMING BELT BROKE. THE MANUFACTURER STATED THAT THE REPAIR COST SHOULD BE DIVIDED BETWEEN THE CONTACT AND THE DEALER. THE CURRENT MILEAGE WAS 64,000. THE VIN AND THE FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296719December 22, 2009
ELECTRICAL SYSTEM
THE VEHICLE WAS IN GREAT CONDITION, THE INCIDENT WAS ALL A SUDDEN. I COULD NOT TURN OFF MY CAR AND THE KEY WOULDN'T COME OUT. BECAUSE IT WAS A HOLIDAY, I HAD TO SIT IN MY VEHICLE ALL NIGHT UNTIL IT RAN OUT OF GAS. I HAD IT TOWED TO THE DEALERSHIP AND THEY REPLACED MY IGNITION SYSTEM FOR $451.51+TAX. I HAD A CONVERSATION WITH A MECHANIC AT A DIFFERENT DEALERSHIP AND WAS TOLD THAT THE FAILURE WAS COMMON WITH MY MAKE AND MODEL OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296731December 22, 2009
ELECTRICAL SYSTEM
MY CAR WOULD NOT TURN OFF AND MY KEY WOULD NOT COME OUT. I HAD THE SAME PROBLEM WITH MY VEHICLE LAST JULY, THE EXACT SAME ISSUE!!!! I IMMEDIATELY CALLED THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM AND THAT "CORRECTED" THIS PROBLEM LAST YEAR AND WAS TOLD TO BRING IT IN BECAUSE THEY WOULD HAVE TO MAKE SURE THAT IT WAS IN FACT THE SAME ISSUE, IN WHICH IT WAS. I WAS TOLD THAT I WOULD HAVE TO PAY $40 FOR THE DIAGNOSTIC TEST THAT WAS RAN ON THE VEHICLE AND THAT IT WAS GOING TO COST 451.51+TAX TO HAVE IT REPAIRED AND THAT THE WARRANTY ON THE PART EXPIRED 12 MONTHS AFTER THE REPAIR FOR THE FIRST INCIDENT. THE FAILURE HAS NOT BEEN CORRECTED. AFTER LEAVING THE DEALERSHIP, I CALLED THE CUSTOMER SERVICE CENTER OF THE CAR MAKER AND THE ONLY THING THAT HAS BEEN DONE ABOUT THE FAILURE IS THAT THEY ARE GOING TO CALL ME BACK AND THAT THEY WILL DO THEIR BEST TO GIVE ME A DISCOUNT ON REPAIRS. I JUST WANT TO KNOW WHY MY VEHICLE CONTINUES TO HAVE REPEATED ISSUES WITH THE IGNITION SYSTEM LOCKING UP? IS THE PART DEFECTIVE? AND IF SO WHY HASN'T THE MANUFACTURER DONE ANYTHING ABOUT IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296649December 21, 2009
ELECTRICAL SYSTEM, POWER TRAIN:MANUAL TRANSMISSION, STEERING
I HAVE NOT BEEN ABLE TO TURN OFF MY IGNITION OR REMOVE MY KEY TWO SEPARATE TIMES. NOT ONLY THAT MY POWER STEERING WENT OUT AND WAS ONLY ABLE TO BE FIXED BY THE DEALERSHIP. MOST RECENTLY ALONG WITH THE KEY IGNITION PROBLEM, THERE IS A TRANSMISSION PROBLEM. THE FIRST TIME THE IGNITION WAS FIXED IT WAS UNDER WARRANTY BUT THIS TIME IT IS NOT. I HAVE READ SEVERAL BLOGS OF SIMILAR COMPLAINTS FROM SUFFERING CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296421December 19, 2009
ELECTRICAL SYSTEM
I'M HAVING THE SAME ISSUES THAT A LOT OF ION OWNERS ARE HAVING. CAR WILL NOT START WHEN IT IS COLD AND THE PASSLOCK SYSTEM KICKS IN. ONCE THIS KICKS IN YOU HAVE TO LEAVE THE KEY IN THE ACCESSORIES POSITION FOR 10 MINUTES, PASSLOCK WILL THEN SHUT OFF AND YOU CAN RETRY.IF IT DOES NOT START YOU HAVE TO WAIT ANOTHER 10 MINUTES TO TRY AND START. SUPPOSEDLY THIS IS BECAUSE OF GREASE THAT IS IN THE IGNITION SWITCH. THIS GREASE FREEZES UP WHEN COLD. IT DOES SEEM TO HELP IF YOU WARM UP THE IGNITION SWITCH WITH A HAIR DRYER OR LIGHTER.I DON'T KNOW WHY GM DOES NOT RECALL THIS. THEY ARE PASSING THEIR SCREW UP ONTO THE CONSUMER. THIS PROBLEM HAS LEFT MANY PEOPLE STRANDED. IT IS JUST A MATTER OF TIME TILL SOME ONE IS IN A REALLY BAD SITUATION BECAUSE OF THIS. 'SORRY YOUR HAVING A HEART ATTACK MAYBE I CAN START THE CAR IN ANOTHER 10 MINUTES'. I WOULDN'T BE SURPRISED IF SOMEONE FROZE TO DEATH BECAUSE OF THIS. AT THE VERY LEAST I KNOW PEOPLE HAVE MISSED MANY HOURS OF WORK. ANYWAYS, I AM GOING TO REPLACE THE IGNITION SWITCH TO SEE IF THIS WORKS. I ALREADY BOUGHT A REMOTE START WHICH BYPASSES THE PASSLOCK WHEN REMOTE START BUT NO ONE WILL INSTALL THIS ON A MANUAL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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