Saturn Ion Complaints
4,344 consumer complaints on file.
- #10319513March 14, 2010STEERING
I PURCHASED A GM CERTIFIED 2006 SATURN ION WITH 41000 MILES ON THE CAR AFTER SEVERAL MONTHS OF DRIVING MY POWER STEERING HAVE BEEN GIVING ME PROBLEMS. A WARNING CHIME COMES ON AND "PWR STR" SHOWS UP ON MY DASHBOARD, I WOULD THEN LOOSE POWER TO MY STEERING AND MAKES IT VERY HARD TO TURN THE WHEEL. IF I SHUT OFF THE MOTOR AND RESTART THE CAR THE POWER STEERING IS OK BUT ONLY FOR A SHORT WHILE UNTIL THE POWER STEERING GO OUT AGAIN. I CALLED THE DEALER AND TOLD ME IT WOULD COST ABOUT $800-$1000 TO REPAIR THE STEERING. I ALSO GOOGLE AND FOUND OUT THAT MANY OTHER OWNERS OF SATURN ION AND CHEVROLET COBALTS HAVE THE SAME PROBLEMS WITH THE POWER STEERING. IS THERE A RECALL WITH THE ELECTRIC POWER STEERING ON THE GM'S COMPACT CARS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319476March 13, 2010STEERING
I WAS DRIVING IN RUSH HOUR TRAFFIC IN LOS ANGELES AND THE POWER WENT OUT ON THE STEERING. I THOUGHT THE ENGINE DIED, BUT REALIZED IT HAD NOT. I STRUGGLED TO KEEP IN ON THE ROAD UNTIL I COULD GET OFF THE FREEWAY AND STOP. AFTER I TURNED OFF ENGINE AND THEN TURNED IT BACK ON. I DROVE A FEW HUNDRED YARDS AND THE BELL CHIMED AND THE MESSAGE ON DASH SAID, STEERING POWER OR SOMETHING LIKE THAT. I DECIDED TO TOW THE VEHICLE WITH AN RV TO THE NEAREST TO MY CAMPSITE SANTA MARIA. THEY TOLD ME IT WAS A REGULAR PROBLEM WITH SATURN AND THE STEERING MOTOR WAS DEFECTIVE. I SAW ONLINE SEVERAL COMPLAINTS ABOUT THIS ON DOT AND THE SATURN DEALER CONFIRMED, IT WAS A REGULAR PROBLEM. IT WAS VERY EXPENSIVE TO REPLACE, BUT WORSE, I COULD HAVE BEEN KILLED OR HURT OR KILLED OTHERS ON THE FREEWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319113March 12, 2010STEERING
ON MARCH 8, 2010, THE POWER STEERING LIGHT CAME ON IN MY CAR. THIS HAPPENED AFTER I GAVE MY NEPHEW A JUMP START TO HIS CAR. I SAY THIS BECAUSE I READ IN THE NHTSA COMPLAINT FORUM WHERE A SIMILAR SITUATION HAPPENED TO AN INDIVIDUAL. MY CAR IS VERY DIFFICULT TO DRIVE; HOWEVER, I NEED IT FOR WORK PURPOSES AND EVERYDAY USE. IT HAS NO WARRANTY AND FROM WHAT I'M READING OF COMPLAINTS IN THE NHTSA FORUM, IT IS VERY COSTLY TO REPAIR. AFTER READING OTHER COMPLAINTS REGARDING THIS PROBLEM WITH DOCUMENTED DATES EARLIER THAN 2010, I STRONGLY RECOMMEND THAT GM RECALLS THIS STEERING PROBLEM (AS THEY HAVE DONE TO SIMILAR OTHER GM MODEL CARS) BEFORE SOMEONE IS SERIOUSLY INJURED!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319153March 12, 2010STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 5 MPH OUT OF A PARKING SPACE, HE NOTICED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. MOMENTS LATER, THE CONTACT NOTICED THAT THE VEHICLE NO LONGER HAD OPERABLE POWER STEERING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 43,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319152March 12, 2010STEERING
2006 SATURN ION POWER STEERING WENT OUT IN THE MIDDLE OF A TURN. AFTER THE CAR HAS BEEN SHUT OFF FOR SOME TIME, THE POWER STEERING WILL WORK FOR A VERY SHORT TIME (30 SECONDS OR SO) BEFORE IT STOPS WORKING AGAIN ALL TOGETHER. IT APPEARS AFTER SOME RESEARCH THAT THE STEERING COLUMN POWER STEERING UNIT IS OUT. THERE IS ALSO A RECALL ON A GM PRODUCT THAT USES THE EXACT SAME UNIT FOR MY VEHICLE, ALTHOUGH MY SATURN WAS NOT IN THE RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319182March 12, 2010STEERING
POWER STEERING GOES OUT AFTER ONLY A FEW MOMENTS RUNNING. DIFFICULTY STEERING AT LOW SPEEDS. EXACT SAME COMPLAINTS AS THOSE IN THE GM RECALL, THOUGH THE 2007 SATURN ION WAS NOT INCLUDED IN THAT RECALL. THE POWER STEERING GOES OUT EVERY TIME THE VEHICLE IS USED. DEALER SAID TO FIX IT WOULD NORMALLY REQUIRE A POWER STEERING MOTOR TO BE REPLACED, BUT SINCE SATURN IS DISCONTINUED, GM WILL ONLY PROVIDE ENTIRE STEERING COLUMN ASSEMBLIES AS A FIX. INCIDENT DATE IS APPROXIMATE, THOUGH IT RECURS EVERY DAY THE CAR IS USED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319206March 12, 2010STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING WOULD WORK AS DESIGNED; HOWEVER ONCE THE ENGINE WAS WARM, THE POWER STEERING WOULD SPORADICALLY FAIL. THE FAILURE OCCURRED AT VARIOUS SPEEDS. ONCE THE VEHICLE HAD COOLED, THE POWER STEERING WOULD RESET ITSELF. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 54,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319321March 12, 2010STEERING
TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT A SPEED OF 30 MPH THE CONTACT NOTICED THAT THE POWER STEERING LIGHT HAD APPEARED ON THE DASHBOARD MOMENTS LATER THE VEHICLES POWER STEERING HAD STOPPED FUNCTIONING, HOWEVER AFTER RESTARTING THE VEHICLE THE POWER STEERING CORRECTED ITSELF AND BEGAN WORKING PROPERLY. THE CONTACT CALLED THE DEALERSHIP AND WAS INFORMED THAT HER VEHICLE WAS NOT AFFECTED BY ANY RECALLS. THE FAILURE MILEAGE WAS AT 75649 AND THE CURRENT MILEAGE IS 77000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318824March 11, 2010ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE KEYS BECAME WEDGED IN THE IGNITION SWITCH AND THE CONTACT COULD NOT SHUT THE ENGINE OFF. THE BATTERY WAS DISCONNECTED IN ORDER TO SHUT OFF THE ENGINE AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER COULD NOT CORRECT THE FAILURE. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 41,297 AND THE CURRENT WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318984March 11, 2010STEERING
ON MARCH 10, 2010, THE POWER STEERING ON MY 2007 SATURN ION TURNED OFF. I HAD TO TURN OFF THE CAR AND RESTART IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319020March 11, 2010STEERING
TL*THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH. A SUDDEN LOSS OF POWER STEERING OCCURRED WITHOUT WARNING. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAS NOT BEEN DIAGNOSED FOR THE MALFUNCTION. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318503March 10, 2010ELECTRICAL SYSTEM
2004 SATURN ION THIS CAR HAS PROBLEMS STARTING WHEN IT IS COLD OUTSIDE, I AM LATE FOR WORK ALOT IT MIGHT TAKE 20 MINUTES TO START OR AN HOUR. I CALLED THE DEALERSHIP AND THEY SAID I I WOULD HAVE TO PAY FOR A DIAGNOSTIC EVALUATION. THIS HAPPENS IN THE COOLER MONTHS I CAN COUNT ON IT. THE MOST CURRENT BEING THIS MORNING YESTERDAY MORNING THE DAY BEFORE THAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318538March 10, 2010ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC
DRIVING DOWN THE ROAD AT ABOUT 35 MPH I HIT A BUMP (FROST HEAVE) AND THE ENTIRE VEHICLE SHUT DOWN. NO ENGINE, NO ELECTRICAL SYSTEMS. THE VEHICLE BECAME DIFFICULT TO STEER AND THE BRAKES DID NOT OPERATE AS WELL AS WHEN THE VEHICLE WAS RUNNING. I FORCED THE CAR TO THE SIDE OF THE ROAD, TURNED THE KEY OFF AND BACK ON AGAIN AND RESTARTED THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318570March 10, 2010STEERING
WHILE DRIVING MY 2006 SATURN ION, MY POWER STEERING LIGHT CAME ON AND I LOST MY POWER STEERING. THIS HAPPENED FOUR TIMES ON 3/1/2010. I TOOK MY CAR TO THE SATURN DEALER IN TURNERSVILLE, NJ ON 3/2/2010 AND THEY HAD TO REPLACE MY POWER STEERING MOTOR FOR A COST OF $520.00. THIS SOUNDS LIKE THE EXACT THING THAT WARRANTED A RECALL OF GM VEHICLES LAST WEEK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318560March 10, 2010STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHEN THE VEHICLE IS TURNED ON AND RUNNING FOR A PERIOD OF 30-60 SECONDS THE POWER STEERING WILL SUDDENLY STOP FUNCTIONING. IF THE VEHICLE IS TURNED OFF AND RESTARTED THE POWER STEERING WILL FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE POWER STEERING MOTOR REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 42669.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318576March 10, 2010STEERING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WE HAVE OWNED A 2007 SATURN ION 4 DOOR FOR ABOUT 2 1/2 YEARS. WE BOUGHT IT NEW. THE CAR HAS ABOUT 54,000 MILES ON IT NOW. IN THE MID 40,000 MILE RANGE, WHENEVER WE WOULD MAKE MANY TURNS (WE LIVE IN THE MOUNTAINS--FEW STRAIGHTAWAYS), THE ELECTRIC POWER STEERING STARTED GOING OUT. THE CAR CAN STILL BE STEERED, BUT WITH DIFFICULTY. THIS PROBLEM IS ONLY GRADUALLY GETTING WORSE. UPON TURNING THE IGNITION OFF AND RESTARTING, THE POWER STEERING WORKS AGAIN, ALTHOUGH A FEW TURNS MORE, THE STEERING WILL GO OUT YET AGAIN UNTIL THE MOTOR (OR WHATEVER??) COOLS OFF. RECENTLY, THERE WAS A MASSIVE RECALL RE THIS PROBLEM WITH CHEVY COBALTS AND OTHER NEAR SATURNS. I UNDERSTAND THE SATURN ION IS BASICALLY THE SAME AND USED THE SAME STEERING MECHANISM THAT HAS FAILED WITH THE COBALTS AND CLONES. WITH THE ABOVE, IT WOULD SEEM REASONABLE TO INCLUDE THE IONS IN THE RECALL. THIS IS NOT AN UNCOMMON PROBLEM WITH THE IONS AS INTERNET TRAFFIC CONFIRMS. PLEASE INCLUDE THE IONS WITH THIS RECALL. THE PARTS INVOLVED ARE THE SAME AND THE CHANCES OF ACCIDENTS, OR WORSE, NO DIFFERENT. THANK-YOU, [XXX] PS SATURN CUSTOMER SERVICE STATES THAT THEY ARE NOT AWARE OF THIS PROBLEM AND THAT THEY ARE NOT INCLUDED IN THE RECALL. IT SEEMS SATURNS HAVE BEEN OVERLOOKED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318755March 10, 2010ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
2003 SATURN ION COUPE WILL NOT START IN COLD HUMID WEATHER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318354March 10, 2010STEERING:ELECTRIC POWER ASSIST SYSTEM
POWER STEERING SHUTS OFF AT RANDOM TIMES. IT IS ELECTRIC POWER STEERING AND A WARNING IS DISPLAYED ON THE DASH. IF, I SIMPLY TURN THE CAR OFF AND THEN BACK ON THE POWER STEERING WORKS FINE AGAIN. IT CAN HAPPEN AGAIN AFTER A FEW MINUTES, OR NOT FOR A WEEK. THERE DOES NOT SEEM TO BE ANY COMMON CONDITION THAT CAUSES THIS, IT IS TOTALLY RANDOM. *TR UPDATED IVOQ. 07/29/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318365March 10, 2010STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE THE VEHICLE WAS TRAVELING AT A SPEED OF 45 MPH THE CONTACT NOTICED THAT THE POWER STEERING SUDDENLY STOPPED FUNCTIONING. AFTER RESTARTING THE VEHICLE THE FAILURE CORRECTED ITSELF AND THE POWER STEERING WAS PERFORMING NORMALLY. THE FAILURE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 69800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318370March 10, 2010EQUIPMENT:MECHANICAL, STEERING
2007 SATURN ION HAS A POWER STEERING PROBLEM WHICH CAUSE THE STEERING TO LOCK AND HARD TO STEER IT CAN NOT BE REPAIRED BY PUTTING IN POWER STEERING FLUID, IT DOESN'T WORK THE ELECTRICAL LIGHT APPEARS ON THE DASH. THIS OCCURS AFTER ONLY 33,000 MILES, AND THE ONLY WAY TO CORRECT IT IS TO PUT A NEW MOTOR MODULE AND SWITCH WITH A REPAIR COST OF $997.00. AFTER SURFING THE INTERNET, WE ARE ONE OF MANY WHO ARE EXPERIENCES THIS PROBLEM. I ASK IF A DEATH HAS TO OCCUR IN ORDER FOR THIS TO BECOME A RECALL VEHICLE. INCIDENTALLY, MY 17 YEAR OLD DAUGHTER WAS UNDER THE WHEEL WHEN THIS HAPPEN TO OUR CAR. PLEASE DO NOT LET A DEATH HAPPEN TO HAVE A RECALL. I WILL CONTINUE WRITING MY CONGRESSMAN, SENATOR AND WHO EVER WILL LISTEN. DURING MY FIRST COMPLAINT TO THE GM COMPANY, I HAD SPOKEN TO SOMEONE IN CANADA A SALES SPECIALIST WHO INFORM ME THAT ITS NOTHING WE CAN DO ABOUT IT AND HE HAD NO KNOWLEDGE OF EVEN AWARE OF THE VEHICLE MAKE OR MODEL. IF ANYONE GET HURT BECAUSE OF THIS DEFECT, WE WILL TAKE EVERY LEGAL MATTER NECESSARY. ALSO, AFTER HAVING THE REPAIRS TAKEN CARE OF WE HAD TO TAKE IT BACK TO HAVE IT REPLACED AGAIN AFTER DRIVING IT FOR A WEEK. ANOTHER NE POWER STEERING MODULE AND MOTOR HAD TO BE PUT BACK ON AGAIN. LOOK AT YOUR COMPLAINTS CONCERNING THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0