Saturn Aura Complaints

1,444 consumer complaints on file.

#10233184July 4, 2008
SUSPENSION:FRONT
RANDOM BUT PERSISTENT NOISE COMING FROM FRONT SUSPENSION ON UNEVEN SURFACES AND OVER BUMPS. THE DEALER HAS REPLACED THE STEERING INTERMEDIATE SHAFT AND LEFT FRONT STRUT MOUNT ASSEMBLY AND HAVE MADE SEVERAL ADJUSTMENTS BUT THE NOISE IS STILL VERY APPARENT. THEY HAVE HAD 7 OPPORTUNITIES TO CORRECT THIS ISSUE BUT ARE NOW SAYING THAT THEY DO NOT HEAR THE SAME NOISE THAT THEY HAVE ATTEMPTED TO REPAIR SEVERAL TIMES PRIOR. SINCE THE CAUSE OF THE NOISE HAS NOT BEEN PIN-POINTED I DO NOT KNOW THE POTENTIAL CONSEQUENCES OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231651June 19, 2008
AIR BAGS:SIDE/WINDOW
MY SIDE OR SIDE CURTAIN AIR BAGS DID NOT DEPLOY ON MY 2008 SATURN AURA. 1. I WAS DRIVING ON THE HIGHWAY IN THE FAR LEFT LANE AT ABOUT 60MPH. A VEHICLE BEHIND ME CHANGED LANES ERRATICALLY TO THE RIGHT CROSSING OVER 4 LANES OF TRAFFIC. THE CAR HAD TO SWERVE BACK INTO THE LANE TO HER RIGHT WHEN SOMEONE ENTERED THE HIGHWAY. THE CAR WHO CHANGED LANES LOST CONTROL OF HER CAR AND WENT SIDEWAYS ACROSS THE LANES TO THE LEFT AND STRUCK MY RIGHT FRONT PASSENGER DOOR WITH THE FRONT END OF HER CAR. THIS PUSHED ME ACROSS THE BREAKDOWN LANE WITH THE LEFT FRONT FENDER (FROM THE HEADLIGHT DOWN TO THE BEGINNING OF THE DOOR) OF MY CAR STRIKING THE CONCRETE MEDIAN. 2. I WAS JARRED TO THE LEFT AND MY HEAD STRUCK THE LEFT DRIVER'S WINDOW. I LATER HAD SEVERE LEFT PAIN IN MY HEAD, BACK, HIP & LEG. I HAD A CT SCAN ON MY HEAD BUT NO INJURIES FOUND AND AN MRI ON MY BACK WHICH SHOULD DEGENERATION (A CONDITION WAS UNAWARE OF) AGGRAVATED BY THE ACCIDENT CAUSING INFLAMMATION AND PRESSURE ON THE SCIATIC NERVE. 3. MY CAR WAS REPAIRED AT A COST OF APPROX $11,000 (ALTHOUGH IT JUST WENT BACK INTO THE SHOP AS THEY FOUND THE MOTOR MOUNT BROKE AND NEEDED REPLACING SO IT WILL BE HIGHER). I ASKED IN THE BEGINNING WHY THE SIDE OR SIDE AIRBAGS NEVER DEPLOYED AND WAS TOLD THEY WOULD LET ME KNOW. DUE TO MY INJURY AND TRYING TO LOCATE TRANSPORTATION FOR THE MONTH MY VEHICLE WAS IN THE SHOP I FORGOT TO FOLLOW UP ON THAT. NOW I ASKED AND WAS TOLD "IT DIDN'T MEET THE PARAMETERS". I ADVISED I WAS HIT SQUARE IN THE DOOR, WHAT EXACTLY ARE THE PARAMETERS? NO ONE AT THE SATURN BODY SHOP COULD TELL ME. I WAS REFERRED TO THE SATURN HOME OFFICE. THEY OPENED A "LEGAL FILE" ON THIS AND AFTER A FEW DAYS CALLED ME TO SAY THAT IT "DIDN'T MEET THE PARAMETERS". I AGAIN ASKED WHAT THOSE WERE AND THEY SAID THAT THE IMPACT HAD TO BE ON THE PILLAR AND NOT THE DOORS. I'M SORRY THAT DOESN'T MAKE ANY SENSE TO ME. THEY REFERRED ME TO MY OWNER'S MANUAL AND THAT WAS THE END OF IT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10230344June 9, 2008
AIR BAGS
MY CAR WAS BRAND NEW WHEN PURCHASED. MY CAR HAS A PASSENGER AIRBAG INDICATOR. THE AIRBAG ONLY TURNS ON IF THERE IS SOMEONE IN THE PASSENGER SEAT. ON OCCASION, WHEN THERE IS INDEED A PASSENGER IN THE SEAT, THE AIRBAG DOES NOT TURN ON. SATURN WAS CONTACTED ABOUT THIS ISSUE THROUGH THEIR CUSTOMER ASSISTANCE CENTER VIA THERE WEBSITE A COUPLE OF WEEKS AFTER I PURCHASED THE CAR. SATURN TOLD ME TO REFER TO MY OWNER'S MANUAL FOR INFORMATION ON CHILD SAFETY SEATS. THEY DID NOT OFFER TO TEST THE INDICATOR OR TO LOOK AT MY VEHICLE. WHY WAIT UNTIL SOMEONE IS INJURED OR KILLED BEFORE AN INVESTIGATION IS LAUNCHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229867June 4, 2008
SUSPENSION:FRONT:STABILIZER BAR, STEERING
TL*THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING AT ANY RATE OF SPEED, THE CONTACT HEARD CLICKING NOISES. IN ADDITION, THE STEERING WHEEL DRASTICALLY VIBRATED WHILE MAKING A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES AND THEY STATED THAT THE STABILIZER BAR FAILED. THE DEALER FURTHER STATED THAT THE VIBRATION IN THE STEERING WAS NORMAL AND COULD NOT BE REPAIRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER ON MAY 29, 2008 AND THEY STATED THAT SOMETHING WAS WRONG WITH THE STEERING. THE STEERING WILL BE REPAIRED ON JUNE 9, 2008. THE CURRENT MILEAGE WAS 21,426 AND FAILURE MILEAGE WAS 19,901.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229878June 4, 2008
SUSPENSION, VEHICLE SPEED CONTROL
UNDER HEAVY ACCELERATION VEHICLE BECOMES UNSTABLE WHEN PASSING (OVER CROWN OF ROAD) OR UPON ENCOUNTERING PARALLEL OR DIAGONAL JOINT IN ROAD SURFACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226944May 7, 2008
AIR BAGS:FRONTAL, UNKNOWN OR OTHER
DRIVING A 2001 SATURN AURA XR ABOUT 30-35 MPH WHEN TRAFFIC IN FRONT OF ME WAS STOPPED, APPLIED BRAKES, THERE WERE NONE. HIT VEHICLE IN FRONT OF ME AT 30-35 MPH AND NO AIR BAGS EITHER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10225342April 22, 2008
AIR BAGS:FRONTAL
ON BOARD COMPUTER SENDS MESSAGE TO "SERVICE AIRBAG," PASSENGER AIR BAG LIGHT THEN PROCEEDS TO INDICATE THAT AIR BAG IS OFF -WITH OR WITHOUT PERSON IN SEAT. HAPPENS INTERMEDIATELY. HAVE TAKEN TO DEALER, BUT WHERE TOLD THEY COULD NOT REPLICATE OR DID NOT HAVE A "CODE " TO RESET AND WOULD HAVE TO JUST "SEE IF IT KEEPS HAPPENING." CONSIDER THIS DANGEROUS IF IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224309April 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
IT APPEARS THAT THE 2007 SATURN AURA DOES NOT MEET FMVSS 102 SECTION 3.1.4 RELATING TO TRANSMISSION SHIFT LEVER POSITIONS IDENTIFICATION. MY AURA DOES NOT INDICATE WHICH GEAR IS SELECTED. THERE PRNDIL LETTERING IS BACKLIT BUT THERE IS NO IDENTIFICATION OF WHICH GEAR THE TRANSMISSION IS CURRENTLY IN (I.E. THERE IS NO POINTER/LIGHT HIGHLIGHTING 'D' WHEN IN DRIVE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222924March 31, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING 35 MPH AND COMING TO A SUDDEN STOP, THE CONTACT NOTICED THAT ONLY THE FRONT DRIVER SIDE BRAKES FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE. AFTER THE REPAIR, THE CONTACT BEGAN HEARING A SQUEAKING SOUND WHENEVER HE STOPPED THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER THREE DIFFERENT TIMES, BUT THE BRAKE FAILURE REMAINS. THE CURRENT MILEAGE WAS 17,382 AND FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218861February 22, 2008
STRUCTURE:BODY:DOOR
I PURCHASED A 2007 SATURN AURA XE. I DISCOVERED A MAJOR ISSUE WITH THE CAR. WHILE DRIVING FOR 1 HOUR IN POURING RAIN, I STARTED HEARING A WATER SLOSHING NOISE IN MY DRIVER'S SIDE DOOR EVERY TIME I CAME TO A STOP. AFTER FURTHER INVESTIGATION I DETERMINED THAT WHEN WATER/RAIN WAS POURED ONTO THE OUTSIDE OF THE DOOR, OVER HALF THE WATER WOULD FIND ITS WAY INTO THE DOOR, COLLECT IN THE DOOR, AND WOULD ONLY DRAIN OUT WHEN THE DOOR WAS OPENED (THERE IS A HOLE AT THE BOTTOM OF THE DOOR, UNDER THE MOLDING THAT WATER CAN DRAIN OUT OF). I CALLED MY SATURN DEALERSHIP AND THEN CONFIRMED THEY HAD SEEN THIS ISSUE ONCE BEFORE. THEY ORDERED A NEW OUTSIDE WINDOW SEAL PART AND I JUST HAD IT INSTALLED. I WILL WRITE AGAIN IF THE PROBLEM IS NOT FIXED. I WAS TOLD THAT WHEN THE DEALERSHIP ORDERED THE PART, THAT THE PART # HAD A REVISION ON IT (MEANING THAT THE ORIGINAL PART MUST OF HAD A DEFECT AND WAS REPLACED WITH A FIXED PART). I AM WRITING THIS TO INFORM ALL AURA OWNERS TO TEST YOUR DRIVER'S SIDE DOOR TO SEE IF YOU HAVE THIS ISSUE ALSO. IF I HAD NOT HEARD THE SLOSHING NOISE, THE PROBLEM WOULD HAVE GONE UNDETECTED AND PROBABLY RUINED THE ELECTRONICS INSIDE MY DOOR EVENTUALLY, NOT TO MENTION CAUSING MOLD. I TESTED THIS BY USING A GARDEN HOSE AND SPRAYING THE PASSENGER SIDE WINDOW FOR 30 SECONDS, THEN OPENING THE DOOR AND SEEING HOW MUCH WATER FLOWED OUT THE HOLE IN THE BOTTOM OF THE DOOR, THEN REPEATING FOR THE DRIVER'S SIDE DOOR. I WAS NOTICING THAT 50X MORE WATER WAS FLOWING INTO MY DRIVER'S SIDE DOOR. I WOULD BET THIS IS A HUGE ISSUE WITH LOTS OF AURAS AFFECTED, BUT THIS IS ONE OF THOSE THINGS THAT NORMALLY WOULD GO UNDETECTED UNLESS YOU KNOW WHAT TO LOOK FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212260December 18, 2007
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
I NOTICED THAT THE STEERING WASN'T NORMAL AND FELT LIKE I DIDN'T HAVE CONTROL OF THE VEHICLE. I MADE NUMEROUS STOPS ALONGSIDE THE ROAD TO CHECK TIRES AND EVENTUALLY MY STEERING WHEEL WAS CROOKED EVEN THOUGH I WAS GOING STRAIGHT. THE STEERING FELT LIKE IT GAVE OUT OR SLIPPED DURING CERTAIN TURNS AND GOING STRAIGHT. I BROUGHT CAR INTO DEALERSHIP AND THEY INFORMED ME THAT THE BOLTS ON THE BALL JOINTS NEEDED REPAIR. UNSURE IF THEY FELL OUT OR WHAT BUT VEHICLE IS CURRENTLY BEING REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211418December 11, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I HAVE HAD A NUMBER OF ISSUES WITH MY 2007 SATURN AURA. I HAVE HAD MY DASH GO OUT FOR NO APPARENT REASON SATURN COULDN'T FIND OUT WHY IT JUST STARTED WORKING AGAIN. I ESTIMATING AROUND 13,000 MILES I HAD TO HAVE MY THERMOSTAT REPLACED. THE CAR WENT DEAD AND WOULDN'T START HAD TO BE TOWED SATURN SAID THE BATTERY WOULDN'T HOLD A CHARGE. MY BIGGEST COMPLAINT IS THE HEATED SEATS. WHILE ON MY WAY FROM WORK AT 11PM ON A 4 LANE HIGHWAY DEC 9 2007 THE DRIVER SIDE SEAT CAUGHT FIRE BURNED A HOLE ALL THE WAY THROUGH THE SEAT A LITTLE BIT BIGGER THAN A QUARTER. WHILE TRYING TO EXIT THE HIGHWAY I WAS UNABLE TO SIT IN THE SEAT. WHILE I WAS ABLE TO SAFELY STOP THE VEHICLE I DID PANIC MY REAR WAS BURNED BUT THANK GOD TRAFFIC WAS LIGHT. WHEN I TURN THE HEATER OFF AND THE CAR A POLICE OFFICER WAS ON THE SCENE AND CHECKED THE CAR OVER BEFORE THE FIRE TRUCK ARRIVED. HE STATED TO THE ONSTAR HELP THAT THE FIRE DID BURN FROM THE INSIDE OUT IT DID SMELL LIKE ELECTRICAL AND THAT IT APPEARED TO HAVE SUFFOCATED OUT AFTER THE HEATER WAS TURNED OFF. SATURN COULD ONLY TELL ME THAT THE SEAT WOULD BE REPLACED AND THAT ENGINEERS WOULD BE CALLED. I THANK GOD THIS WASN'T WORSE BUT I WAS LEFT VERY TRAUMATIZED AND TRIED TO SPEAK TO THE OWNER OF THE DEALERSHIP BUT HE DID NOT RETURN MY CALL. MY SATURN EXPERIENCE IS REALLY TAKING A DOWNWARD DIVE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10206471October 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY, THE CAR DID NOT IMMEDIATELY RESPOND TO THE ACCELERATOR BEING PRESS DOWN, RESULTING IN MY CAR BEING NEARLY REAR ENDED AT OVER 50 MPH. SIMILAR NEAR MISSES HAVE HAPPENED SEVERAL TIMES SINCE I PURCHASED THE CAR. WHEN TRYING TO PASS OTHER VEHICLES, MERGE ONTO A HIGHWAY, OR WHEN PRESSING THE ACCELERATOR TO QUICKLY GAIN SPEED AFTER SLOWING DOWN MOMENTARILY, THERE IS FREQUENTLY A ONE TO TWO SECOND LAG BETWEEN THE PRESS OF THE ACCELERATOR AND THE RESPONSE OF THE CAR. I HAVE MENTIONED IT TO MY SATURN DEALER WHO COULD NOT REPRODUCE THE ISSUE. I HAVE ALSO SEEN THE SAME COMPLAINT ON NUMEROUS WEB SITES (EG. SATURNFANS.COM) AND AS FAR AS I CAN DETERMINE IT SEEMS TO BE AN ISSUE WITH THE DRIVE-BY-WIRE/6 SPEED AUTOMATIC TRANSMISSION COMBINATION. I'VE BEEN TOLD BY BOTH THE DEALER AND MY OWN RESEARCH THAT A DELAY WITH THIS TYPE OF SYSTEM ISN'T UNUSUAL, BUT I FIND THAT HARD TO BELIEVE AS THE PROBLEM IS DOWNRIGHT DANGEROUS. I DON'T BELIEVE THIS IS SOMETHING A DEALER CAN READILY FIX AS IT SEEMS TO BE A DESIGN PROBLEM BASED ON EVERYTHING I HAVE ENCOUNTERED IN MY RESEARCH INTO FINDING OTHER OWNERS WITH SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206170October 18, 2007
AIR BAGS:FRONTAL
PASSENGER AIRBAG OFF LIGHT STAYS LIT WHEN SEAT IS OCCUPIED. THIS DEFEATS THE PURPOSE OF AN AIRBAG AND IS CERTAINLY UNSAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205957October 17, 2007
STRUCTURE:FRAME AND MEMBERS
UNDERDOOR ROCKER PANEL SEPARATION FROM CAR ON BOTH SIDES RESULTING IN A 1/4 TO 1/2 INCH GAP THAT ALLOWS WATER, CARBON MONOXIDE OR ANY TYPE OF LIQUID ROAD DEBRIS TO ENTER THE PASSENGER CABIN. THIS HAS OCCURRED ON A 2007 SATURN AURA XR, PURCHASED ON 30 APR 2007. THE CAR PRESENTLY HAS 4020 MILES ON THE ODOMETER. COMPLAINTS TO SATURN CORP. AND MY LOCAL RETAILER HAVE RESULTED IN NO ACTION TO DATE. A COMPLAINT TO THE BBB IS PRESENTLY IN PROGRESS; HOWEVER, I AM REPORTING THIS TO THE NHTSA BECAUSE I BELIEVE THAT AS THE CAR GROWS OLDER AND THE EXHAUST SYSTEM WEARS, A POSSIBLE LEAK OF CARBON MONOXIDE GAS CAN ENTER THE CABIN AND CAUSE AN ACCIDENT OR DEATH. THIS DEFECT CAN BE SEEN ON MANY SATURN AURA AUTOMOBILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204748October 3, 2007
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, TIRES, SUSPENSION:FRONT:WHEEL BEARING, STEERING
AT 13,000 MILES I TOOK THE CAR BACK TO THE DEALERSHIP IN BINGHAMPTON ON 8/14/07 WHERE I PURCHASED THE CAR AND EXPLAINED TO THEM THAT THE CAR DOESN'T HANDLE RIGHT, THAT IT WANDERS ALL OVER THE ROAD AND THAT THE STEERING MAKES NOISE. IT FEELS LIKE SOMETHING IS LOOSE IN THE FRONT OF THE CAR. THEY SAID THEY TEST DROVE IT AND HEARD NOTHING. NO ACTION WAS TAKEN. I CALLED THEM BACK WITH A TIRE PROBLEM (THE SIDE WALL HAD A HUGE BULGE IN IT) I THOUGHT THIS WAS WHY THE CAR DIDN'T HANDLE GOOD. THE BINGHAMPTON STORE DIDN'T HAVE A TIRE. I TOOK THE CAR TO SATURN OF WYOMING TO HAVE THE DEFECTED TIRE REPLACED. I ASKED TO CHECK THE STEERING. THEY FOUND SOMETHING WRONG AND REPLACED THE STEERING KNUCKLE JOINT. THEN THERE WAS ANOTHER PROBLEM WITH HANDLING AND A HUMMING NOISE. THEY FOUND AND REPLACED THE RIGHT FRONT WHEEL BEARING. AGAIN THE CAR HANDLING GOT BAD AND IT IS CURRENTLY IN THE SHOP BEING CHECKED. I CALLED SATURN AND EXPLAINED TO THEM THAT THE CAR CAR WAS UNSAFE TO DRIVE. IT GOES WHERE EVER IT WANTS, YOU HAVE TO CONSTANTLY STEER THE CAR TO KEEP IT STRAIGHT. THEY DIDN'T SEEM TO CARE BECAUSE I ASKED THEM TO TOW IT AND THEY TOLD ME IT WAS MY RESPONSIBILITY TO DO ANYTHING LIKE THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203677September 21, 2007
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2007 SATURN AURA HAD BEEN INTO THE DEALERSHIP APPROX. 1.5 WEEKS AGO BECAUSE THE VEHICLE WAS HAVING DIFFICULTY ACCELERATING. THE ENGINE WOULD REV BUT THE CAR WOULDN'T MOVE. THE DEALERSHIP SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. ON THE NIGHT OF SEPTEMBER 20, 2007, AT APPROXIMATELY 8:30 PM, WHILE DRIVING THE CAR IN A RESIDENTIAL NEIGHBORHOOD, I TRIED TO APPLY THE BRAKES AT A STOP SIGN. THE ABS LIGHT CAME ON, THE PEDAL WENT TO THE FLOOR, AND THE CAR REVVED, SURGED FORWARD THROUGH AN INTERSECTION AND STRUCK ANOTHER VEHICLE. MY CAR HIT CAR #2 WITH SUCH FORCE THAT IT CAUSED CAR #2'S WHEEL AXLE TO SNAP IN HALF AND SEVERE DAMAGE TO CAR #2'S FRONT PASSENGER SIDE FENDER AND DOOR THAT THE CAR NEEDED TO BE TOWED AWAY. I WAS TAKEN AWAY IN AN AMBULANCE. ONSTAR CONFIRMED TWO CODES AT THE TIME OF THE ACCIDENT: #1--ABS/TRACTION CONTROL SYSTEM MALFUNCTION AND #2--TAKE THE CAR TO A SERVICE CENTER AS IT MAY EXHIBIT ABNORMAL BEHAVIOR WHEN DRIVING AND/OR STOPPING. THIS SATURN AURA HAS BEEN NOTHING BUT PROBLEMS SINCE GETTING IT IN OCTOBER 2006. IT HAS JUST OVER 14,000 MILES ON IT AND HAS BEEN SERVICED FOR THE AFOREMENTIONED ISSUE PLUS REPLACING A BROKEN ENGINE MOUNT, REPLACING A LEAKING ENGINE GASKET, RESURFACING THE BRAKE ROTORS AT 7,000 MILES, MULTIPLE REPAIRS TO A NON-FUNCTIONING ONSTAR SYSTEM, AND CONSISTENT ISSUES WITH THE WARNING LIGHT ON THE TIRE INFLATION MONITOR (I EVENTUALLY HAD THE TIRES FILLED WITH NITROGEN). THIS CAR IS A HAZARD. BECAUSE OF THE SERVICE HISTORY OF THE VEHICLE, I HAVE OBTAINED LEGAL COUNSEL. THE SATURN WILL BE EVALUATED BY AN INDEPENDENT MECHANIC TO DETERMINE WHAT NEEDS TO BE REPAIRED. I AM SCARED TO DRIVE THIS CAR AGAIN. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10203444September 19, 2007
ELECTRICAL SYSTEM:SOFTWARE
INCOMPATIBILITY OF ON-BOARD GARAGE OPENER SYSTEM WITH MY GARAGE DOOR, RESULTING IN BEING ASKED TO BUY A $38.00 CONVERTER KIT FROM LEAR. LATER, THROUGH THE INTERVENTION OF A FRIEND WHO IS A GM PLANT MANAGER, HE WAS ABLE TO GET MY $38.00 CREDITED TO MY CARD. IT IS UNFORTUNATE THAT IT TOOK HIS INTERVENTION TO GET THIS PROBLEM SOLVED. THE DEALER HAD NO FIX (NOT EVEN AN EXPLANATION) FOR WHY THE IN-CAR UNIT WOULDN'T WORK, BUT INSTEAD REFERRED ME TO A LEAR 800 NUMBER, WHERE I BOUGHT THE CONVERTER UNIT. PERHAPS GM CAN ANNOUNCE THAT THEY WILL PROVIDE THE CONVERTER UNIT AT NO COST TO THE CONSUMER IF THEY EXPERIENCE THE SAME INCOMPATIBILITY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199157August 3, 2007
POWER TRAIN
2007 SATURN AURA WITH A SLIGHT GRADE PROBLEM CUSTOMER STATED THAT WHILE DRIVING ON THE HIGHWAY THE CAR WOULD START TO STUMBLE AND WOULD NOT DOWNSHIFT AS SOON AS IT SHOULD**CC THE CONSUMER STATED WHILE DRIVING THE VEHICLE WHILE IN CRUISE CONTROL EVERYTIME THE VEHICLE APPROACHED A SLIGHT GRADE IN THE HIGHWAY THE CAR WOULD STUMBLE AND NOT DOWNSHIFT LIKE THE VEHICLE WAS SUPPOSED TO, THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE DEALER INFORMED HIM THEY COULDN'T FIND ANYTHING WRONG. IT WAS NOT UNTIL THE VEHICLE WAS TEST DRIVEN BY A MECHANIC THAT THE MECHANIC STATED HE WOULD TAKE THE VEHICLE TO SEE IF THERE WAS A CALIBRATION FIX OR RECALL. THE CONSUMER STATED THE MECHANIC INFORMED HIM THERE WAS NOT A FIX BUT TO WAIT TO SEE IF GM WOULD DISTRIBUTE A RECALL FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196276July 13, 2007
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL*THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HEAD REST IS POSITIONED FORWARD AND DOES NOT ADJUST. THE FAILURE WAS REPORTED TO SATURN AND HE WAS ISSUED CASE # 1-24206879. THE CURRENT AND FAILURE MILEAGES WERE 220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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