Saturn Aura Complaints

1,444 consumer complaints on file.

#10616101July 24, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
AS I WAS DRIVING TO WORK AFTER BEING IN THE CAR FOR NO MORE THAN 15 MINUTES, MY REAR BRAKE LAMP WENT ON WHILE I WAS DRIVING AND WOULD ONLY SHUT OFF IF I TAPPED ON THE BRAKE PEDAL. ALSO MY CRUISE CONTROL WOULD NOT ENGAGE. THIS HAS CONTINUED TO HAPPEN EVER SINCE. I FEEL THIS IS A VERY SERIOUS SAFETY HAZARD ESPECIALLY IN TRAFFIC AND THE DRIVERS BEHIND ME DO NOT KNOW WHEN I AM ACTUALLY COMING TO A STOP! IRONICALLY, WE RECEIVED A RECALL NOTICE LAST WEEK REGARDING THIS PROBLEM. I HAVE CONTACTED BOTH A LOCAL DEALER AND GM DIRECTLY AND NEITHER PARTY CAN TELL ME WHEN THE REPAIRS WILL BE MADE AS THERE ARE NO PARTS AVAILABLE. I AM FEELING EXTREMELY FRUSTRATED AND HELPLESS. THERE IS ALSO A RECALL OUT THERE # 14118 FOR LOSS OF POWER STEERING DATED LAST MONTH AND STILL HAVE HEARD NOTHING FURTHER ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615675July 23, 2014
ELECTRICAL SYSTEM
I WAS SITTING AT A RED LIGHT WHEN ALL OF A SUDDEN ALL MY DASHBOARD LIGHTS/RADIO ETC. WENT OUT (I ALWAYS HAVE THEM ON) I ACTUALLY THOUGHT THE CAR DIED. (WHICH IT DID NOT) I PLAYED AROUND WITH THE INSIDE DIMMER SWITCH AND THE LIGHTS CAME BACK ON AND I DROVE OFF. BUT IT GOT ME THINKING ABOUT THE LATEST RECALL THAT I HAVE ON THIS CAR. RECALL NO. 13036. I ACTUALLY SPOKE TO SOMEONE AT YOUR PLACE YESTERDAY (REFERENCE NO. 663360) SINCE I WAS LEARY OF DRIVING A VEHICLE WITH A RECALL AS SUCH. I WAS GIVEN GM PHONE NO. AND UPON SPEAKING WITH THEM THEY STILL DO NOT KNOW WHEN THE PART WILL BECOME AVAILABLE AND TOLD ME THAT THEY WOULD NOT APPROVE ME FOR A LOANER CAR. SO IF ANY OF THIS RECALL SHOULD HAPPEN IT CERTAINLY IMPOSES THE RISK OF A CRASH. I DO MUCH HIGHWAY DRIVING (EVERYDAY FOR WORK) SO IF I DRIVE AND MY BRAKES DO NOT COME ON I CANNOT IMAGINE THE IMPACT AT 65MPH IN A REAR END COLLISION. I AM SO NERVOUS ABOUT DRIVING THIS CAR. HOW CAN I GET THEM TO APPROVE A LOANER UNTIL THE PARTS ARE AVAILABLE AND I CAN ACTUALLY GET A APPOINTMENT WITH DEALERSHIP. THANK YOU FOR ANY INPUT YOU CAN GIVE ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615361July 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT AIR BAG LIGHT WOULD NOT ILLUMINATE TO INDICATE THAT THE AIR SYSTEM WAS ACTIVATED WHILE THE PASSENGER WAS SEATED. THE CONTACT MENTIONED THAT THE PASSENGER WEIGHED BETWEEN 115 AND 135 POUNDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615007July 21, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS WOULD TURN OFF AND WHILE THE BRAKES WERE NOT ENGAGED, THE BRAKE LIGHTS WOULD STAY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE CONTROL MODULE WAS FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615133July 21, 2014
ENGINE
TOOK CAR IN FOR SERVICE AT WHICH TIME ALSO REQUESTED COOLING SYSTEM FLUSH, UNABLE TO HAVE DONE AS SERVICE DEPT. FOUND A LEAK AT THE CROSSOVER PIPE WHICH NEEDS TO BE REPAIRED ONCE THEY RECEIVE THE PARTS. I HAD THE CROSSOVER PIPE REPLACED AND RESEALED IN FEB. 2013 AT 54233 MILES. FEEL THAT THIS SHOULD NOT CONTINUE TO GO OUT EVERY YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614977July 21, 2014
SERVICE BRAKES
MY BRAKE LIGHTS COME ON WHEN I DON'T USE THEM AND GO OFF WHEN THE BRAKES ARE APPLIED. I'VE HAD THE CAR IN THREE TIMES TO GET THIS PROBLEM FIXED AND IT NEEDS TO GO AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614677July 19, 2014
POWER TRAIN
FROM THE OWNER'S MANUAL: "THIS VEHICLE IS EQUIPPED WITH AN ELECTRONIC SHIFT LOCK RELEASE SYSTEM. THE SHIFT LOCK RELEASE IS DESIGNED TO: (1) PREVENT IGNITION KEY REMOVAL UNLESS THE SHIFT LEVER IS IN PARK (P) WITH THE SHIFT LEVER BUTTON FULLY RELEASED, AND (2) PREVENT MOVEMENT OF THE SHIFT LEVER OUT OF PARK (P), UNLESS THE IGNITION IS IN ON/RUN OR ACC/ACCESSORY AND THE REGULAR BRAKE PEDAL IS APPLIED. THE SHIFT LOCK RELEASE IS ALWAYS FUNCTIONAL EXCEPT IN THE CASE OF AN UNCHARGED OR LOW VOLTAGE (LESS THAN 9 VOLT) BATTERY. IF YOUR VEHICLE HAS AN UNCHARGED BATTERY OR A BATTERY WITH LOW VOLTAGE, TRY CHARGING OR JUMP STARTING THE BATTERY. SEE JUMP STARTING ON PAGE 5-43 FOR MORE INFORMATION." THE CAR HAS A V6 ENGINE AND FROM PARK, WITH THE KEYS IN THE IGNITION AND THE IGNITION IN THE OFF POSITION, I WAS ABLE TO SHIFT THE CAR INTO DRIVE AFTER DEPRESSING THE BRAKE. THE CAR ROLLED BACKWARDS BUT I WAS ABLE TO STOP IT BEFORE ANY PERSONAL INJURY OR DAMAGE OCCURRED. I WAS ALSO ABLE TO TURN THE ENGINE OFF WITH THE CAR IN DRIVE AND REMOVE THE KEYS FROM THE IGNITION. THE BATTERY IS FULLY CHARGED AND DOES NOT HAVE LOW VOLTAGE. WHILE I'VE BEEN LUCK THERE HAS BEEN NO PERSONAL OR PROPERTY DAMAGE SUSTAINED, IT'S EASY TO SEE THAT IT CAN HAPPEN. ESPECIALLY IF AN AUTOMATIC TRANSMISSION CAN BE LEFT IN GEAR, THE ENGINE TURNED OFF AND THE KEYS REMOVED FROM THE VEHICLE. I PURCHASED THIS CAR OCTOBER 10, 2007 AND THE DOOR LABEL INDICATES IT WAS BUILT IN OCTOBER 2007, SO THE BUILD DATE FOR THIS CAR WAS BETWEEN 10/1 AND 10/10/2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614628July 18, 2014
POWER TRAIN
TRANSMISSION JUMPING INTO NEUTRAL FROM FIRST GEAR AND VERY DIFFICULT TO GET BACK INTO GEAR. FINALLY GET INTO SECOND GEAR AND IT JUMPED BACK INTO NEUTRAL..CALLED GM AND WAS TOLD NOT COVERED UNDER RECALL AS MINE IS 6 SPEED (4 SPEED TRANSMISSION ONLY WERE RE-CALLED) AND TOO BAD THAT THE POWER TRAIN WARRANTY EXPIRED IN APRIL 2012. NOT EVEN 100,000 MILES ON IT. DEALERSHIP SAID DEFINITELY INTERNAL PROBLEM POSSIBLY AN INTERNAL POWER SOLENOID ISSUE BUT WOULD TAKE MANY HOURS AND LOT MORE MONEY TO DIAGNOSE. ASKED ABOUT THE AFTER WARRANTY COVERAGE AND WAS TOLD BY DEALERSHIP NO GUARANTEE I WOULD QUALIFY AND AGAIN IT WOULD COST ME SEVERAL HUNDRED MORE TO TAKE APART AND DIAGNOSE. ENDED UP BUYING A GM RE-MANUFACTURED AT $4500. NORMAL CITIZENS DO NOT HAVE THAT KIND OF MONEY FOR REPAIRS WHEN IT IS KNOWN ISSUE BY GM THAT THE SATURN AURA'S HAVE SEVERE PROBLEMS WITH THAT TRANSMISSION. PLEASE ISSUE RECALL ON THIS TRANSMISSION. I'M GLAD NO ACCIDENT HAPPENED DUE TO THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614649July 18, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611364July 17, 2014
LATCHES/LOCKS/LINKAGES
ON JULY 14, 2014, INTERIOR DOOR LOCKS STOPPED UNLOCKING AND LOCKING. CAR IS PARKED IN THE GARAGE AND IS INTERMITTENTLY LOCKING BY ITSELF. I AM RELUCTANT TO DRIVE BECAUSE I DON'T WANT TO GET LOCKED IN THIS CAR. BASED ON THE COMMENTS ON THE INTERNET, THIS IS A COMMON OCCURRENCE WITH THIS MODEL CAR. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611082July 16, 2014
FUEL SYSTEM, GASOLINE
HAD TO REPLACE FUEL PUMP DUE TO GAS LEAK AND SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610610July 15, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHILE AT HIGHWAY SPEEDS (55-75) POWER TRAIN SURGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALSO ESC SERVICE INDICATOR WARNING LIGHT TURNS ON. CONTACTED DEALER AND GAVE THEM THIS INFORMATION. HAD MY CAR SERVICED ON 7/14/2014 WITH NEW SPARK PLUGS, FUEL LINE CLEANING AND NEW BRAKES (FRONT AND BACK) AND THE ESC INDICATOR ILLUMINATING INTERMITTENTLY. STILL HAVE ISSUES. THEY SAY THAT MY VIN INDICATES THAT I DO NOT HAVE A RECALL FOR MY VEHICLE. BUT, MY CAR IS SHOWING ALL THE TELL-TALE SIGNS FOR WHAT IS DESCRIBED IN GM RECALL #13036 FROM 5/14/2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610687July 15, 2014
POWER TRAIN
VEHICLE WILL NOT SHIFT OUT OF PARK. HAD IT TOWED TO THE LOCAL CHEVROLET DEALER AND WAS TOLD BY THEM THAT THE SHIFT CABLE AND BRACKET WERE BROKEN AND NEEDED TO BE REPLACE. THE DEALER SAYS THIS VEHICLE IS NOT COVERED UNDER THE CURRENT RECALL 14152. CALLED GM CUSTOMER ASSISTANCE BUT WAS REFERRED BACK TO DEALER. THIS VEHICLE AND THE PROBLEM APPEARS TO BE THE LISTED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610721July 15, 2014
SEATS
TRIED TO ADJUST THE VERTICAL LIFT ON THE POWER DRIVER'S SEAT AND FELT SOMETHING PUSHING THROUGH THE SEAT ON THE LEFT SIDE. ADDITIONALLY, THE REAR LEFT OF THE SEAT WAS NO LONGER ATTACHED TO THE FLOOR AND COULD BE PULLED SEVERAL INCHES UP. ULTIMATELY DETERMINED THAT THE SEAT FRAME HAD BROKEN; SPECIFICALLY, THE HORIZONTAL BAR AT THE REAR OF THE SEAT TO WHICH THE VERTICAL LIFTER IS ATTACHED WAS BROKEN AT THE WELDS. THIS WOULD BE UNSAFE IN CASE OF A CRASH. THE CAR SEAT FRAME CANNOT BE REPAIRED. A NEW ONE COSTS $1000. I HAVE HAD MANY CARS AND NEVER HAD ONE WITH SEAT FAILURE AT THIS MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610827July 15, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
BRAKE LIGHTS DO NOT COME ON ALL THE TIME WHEN BRAKES ARE APPLIED. BRAKE LIGHTS COME ON WHEN BRAKES ARE NOT APPLIED. CRUISE CONTROL SHUTS OFF WHEN BRAKE LIGHTS COME ON RANDOMLY. CALLED GM AND THEY CLAIM TO KNOW NOTHING ABOUT IT.HAVE TAKEN TO LOCAL GM DEALERSHIP 3 TIMES. 1ST TIME THEY REPLACED BRAKE PEDAL POSITION SWITCH(DID NOT CORRECT PROBLEM)2ND TIME REPLACED 2 BULBS THAT WERE "DIM"(DID NOT CORRECT PROBLEM)3RD TIME APPLIED DIELECTRIC LUBRICANT TO BAS CONNECTOR, STILL NOT FIXED.WHY IS THERE A RECALL FOR THIS ON MOTORTREND WEBSITE DATED 5/14/2014 BUT GM AND THEIR DEALERS PLAY DUMB?HOW CAN PEOPLE GET THIS FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610280July 14, 2014
STEERING
I BEGAN HAVING ISSUES WITH POWER STEERING FLUID LEAKING ON MY 2008 SATURN AURA OVER A YEAR AGO (APPROXIMATELY JANUARY-MARCH 2013). I HAD SOME TEMPORARY FIXES DONE TO HELP ALLEVIATE THE PROBLEM, BUT ON APPROXIMATELY APRIL 1, 2014, MY POWER STEERING SYSTEM TOTALLY FAILED. I HAVE BEEN DRIVING WITHOUT POWER STEERING SINCE THIS TIME. I HAD READ THAT MANY 2008 SATURN AURA'S WERE BEING RECALLED FOR THIS PROBLEM AND HOPED THAT MY AURA WOULD BE INCLUDED IN THIS RECALL. WHEN I REALIZED THAT MY CAR WAS NOT PART OF THE RECALL, I HAD AN ESTIMATE DONE TO FIND OUT HOW MUCH IT WOULD COST TO HAVE THE POWER STEERING FIXED. THE ESTIMATE I RECEIVED WAS OVER $1,200.00. BECAUSE I DO NOT HAVE THIS KIND OF MONEY READILY AVAILABLE, I HAVE NOT BEEN ABLE TO HAVE THIS PROBLEM TAKEN CARE OF. I AM HIGHLY DISAPPOINTED THAT GM IS NOT COVERING MORE OF THE VEHICLES THAT MAY BE AFFECTED BY THIS PROBLEM. THERE WAS OBVIOUSLY AN ISSUE WITH PARTS FOR SOME 2008 SATURN AURA'S (AMONG OTHERS) - BUT APPARENTLY THERE ARE MORE VEHICLES AFFECTED THAN YOU ARE COVERING - OR PERHAPS THAT YOU ARE AWARE OF. I AM HOPING THAT MAYBE YOU WILL CONSIDER LOOKING INTO THIS ISSUE ON OTHER VEHICLES THAT WERE MANUFACTURED NEAR THE SAME TIME AS THOSE BEING RECALLED BEFORE THERE ARE MORE INJURIES AND/OR FATALITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610301July 14, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHTS AND REAR WINDOW BRAKE LIGHT WOULD ILLUMINATE AND DIM INTERMITTENTLY. THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FOUR TIMES, BUT THE FAILURE COULD NOT BE REMEDIED. THE REAR BRAKES WERE CALIBRATED SEVERAL TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610344July 14, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING 45 MPH, THE AIR BAG INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THERE COULD HAVE BEEN AN ELECTRICAL FAILURE IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610369July 14, 2014
SEATS
STRUCTURAL WELD UNDER THE DRIVER'S SIDE SEAT BROKE. SEAT NOW SWAYS LEFT TO RIGHT, NOT SECURE IN THE VEHICLE. VISUAL INDICATION OF A WEAK, NON-PENETRATIVE, ROBOTIC STRUCTURAL WELD KEEPING THE SEAT IN PLACE. GM WILL NOT COVER REPAIR OR REPLACEMENT COSTS. INTERNET SEARCH SHOWS THIS SAME ISSUE HAPPENING ACROSS MILLIONS OF VEHICLES UNDER THE CHEVROLET AND SATURN MAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610017July 12, 2014
AIR BAGS
PASSENGER AIRBAG INDICATOR LIGHT WORKS INTERMITTENTLY WHEN A PASSENGER IS IN THE SEAT. AN APPROX 125 LBS PERSON SITS IN THE SEAT AND IT GOES ON FOR A BIT AND THEN BACK OFF. CONCERNED THAT IT AIRBAG WILL NOT DEPLOY PROPERLY IN AN ACCIDENT IF THE SENSOR IS NOT WORKING. AFTER READING VARIOUS FORUMS, IT SEEMS TO BE A COMMON PROBLEM WITH THE SATURN AURA ONCE OVER 50K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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