Saturn Aura Complaints

1,444 consumer complaints on file.

#11451893February 14, 2022
STEERING
Power Steering has failed. Yes, it is available for inspection. Can not properly control the steering, difficult to go around a corner. Problem is constant - but not yet inspected. Warning lights for Traction control and Check Engine appear, and Service Power Steering appears on the Information Station, but not prior to the failure. Problem started around Dec 15, 2021 after parking it overnight. Started it the next morning and that is when the problem started. A Recall posted in May 2014 calls for repair of some 2007 & 2008 cars for this problem, but not for this particular car, built in April 2009. Seems as though all Saturn cars using these same parts should have been recalled. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451017February 8, 2022
STEERING
The power steering completely failed while driving. This made the car very difficult to turn and because it happened at a high speed, if there had been an immediate need to swerve, it would not have been possible due to the power steering failure. It is not as if the steering became like a car with "manual steering", as I have driven one without power steering before. It was much worse. Similar to how a handicap access door is very difficult to open manually as it can also be opened with the push of a button. In addition, it should be noted that normal alerts made by the car are supposed to play a chime through the speakers. For this car, it seems to be played through the driver speaker, which also stopped working some time ago. In fact both the front speakers have failed and I've only been able to replace the passenger one thus far. Therefore, when you are driving, when the power steering fails randomly, the warning chime is not heard. The only way you would know it has failed is if you look down at the information center in the dash and catch the alert - or you try to make a turn. As you can imagine, finding out your steering has failed in the middle of a turn is incredibly terrifying and it is only by the grace of God that we have not had a wreck up to this point. We immediately stopped driving this car once this issue presented itself as it is not safe to drive. The dealer just made me aware that the failure was caused by the steering torque angle sensor. I had just recently had the power steering motor replaced because of the same exact problem. As it turns out, there is an outstanding product safety recall for the steering torque angle sensor: 14116B. However, my Saturn Aura was manufactured in 2009 making it ineligible for the safety recall. The recall only covers Auras (and other similar GM cars) manufactured through mid-2008. It is clear that this recall should be expanded to cover my vehicle for both of the aforementioned failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450721February 7, 2022
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My electronic power steering went out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448876January 25, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448268January 20, 2022
STEERING
Three separate incidents of complete loss of power steering while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447081January 11, 2022
STEERING
ESC disabled alarm and a loss of power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445774January 1, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The list goes on. Shifting issues started and we've been trying to figure it out among other issues.. Transmission shift cable. Power train transmission. Car randomly won't accelerate while driving. Dials not moving periodically. Coolant holds normally then randomly is emptied like their is a leak. Fill it up & it sucks it on like it won't hold it. Thirsty. Coolant leak but no service light. Car overheated for awhile but now doesn't. Wouod just shoot up to red zone. Got a call last night that it wasn't shifting right & sounded bad. Wks before randomly hard shifted. Our kid was stranded in the cold. Got to him & the car wouldn't shift from neutral. It rolled backwards on him & he threw on the parking brake thankfully!! Scary ordeal & thankful he is ok. When shifting gears, the shifter moved but sounds like it's not connected to anything & the gears don't shift. It stays in neutral. Car won't start. He also randomly has battery issues when his alternator & battery are good. Car just won't start randomly. It is available for inspection once we get it home.. I was led here thinking, it has to have recalls & we weren't notified then I saw recalls for this make & model, just not ours. No warning lights this time. Service engine has came on before them go off intermittently. We've had it connected at auto zone & fixed a few codes it through then service light went off. It's reduced engine power while driving & doesn't accelerate. Drives slow. Reduced power. All these previous issues now the shifting cable. :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444429December 20, 2021
POWER TRAIN
The contact owns a 2009 Saturn Aura. The contact stated while attempting to shift into PARK, the vehicle began to roll backward. The contact stated that the following day, the vehicle was unable to shift into PARK. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V460000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443093December 8, 2021
STEERING
The power steering fails intermittently while driving causing the vehicle to become extremely difficult to steer. This can happen at any speed and in any conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442040November 29, 2021
ENGINE, ELECTRICAL SYSTEM, STEERING
Check engine, ABS, and traction control indicator lights have come on and gone off intermittently, even though the car has received routine services, as indicated -- though prior to that, for many months, the tire pressure indicator light would come on and go off intermittently. As I drove about 25 to 30 mph, the above mentioned control lights came on as I came to a stop, followed by the power steering indicator light (for the first time). Immediately, there was loss of power steering control. With great difficulty, I drove the car about 3 blocks and attempted to park. It took about 15 minutes to parallel park in a large space, with great difficulty. I turned off the engine and let the car sit for about 10 to 15 minutes, then restarted the car, which then seemed to be fine (at least drivable) -- though the check engine and traction control lights remained on. (Still, I was afraid to drive -- thinking the power steering could go out at any time, knowing it could easily result in no control of the car, grave danger, and serious accident. Anyway, with trepidation, I drove the car back home, where it has sat since. I find the host of this car's repairs troublesome and expensive. As for the loss of power steering -- I find this unconscionable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440685November 16, 2021
STEERING
The contact owns a 2009 Saturn Aura. The contact stated that while her husband was driving at an undisclosed speed, the vehicle inadvertently lost power steering. The check engine warning light illuminated. The contact's husband forcefully steered the steering wheel and veered to the side of the road. The contact stated that as her husband turned off and restarted the vehicle, the vehicle regained power steering functionality. The contact's husband was able to continue to drive the vehicle. The vehicle was not diagnosed by an independent mechanic or dealer. The contact stated that the failure reoccurred while her daughter was driving the vehicle. An unknown warning message was displayed. The contact referenced NHTSA Campaign Number: 14V153000 (Steering). The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440374November 14, 2021
STEERING
Wife reported power steering went out while in city traffic and she was not able to execute right hand turn. She had to gradually approach side of road, park, turned car off, turned on, jiggled steering wheel and assisted steering returned. She says at least one dashboard lit up, but doesn't remember which one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440240November 12, 2021
STEERING
I've lost power steering THREE times now. Once on the highway while changing lanes. Once while trying to pull into a parking spot, and the final time while pulling into my drive way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436906October 15, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2009 Saturn Aura. The contact stated she detected a strong abnormal odor of fuel in the vehicle. The vehicle was taken to the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was not notified The approximate failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435015September 30, 2021
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
The brake lights illuminate without the brake pedal being pushed; the brake lights will not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features. The car is available for inspection upon request. I am put at risk because there are multiple system malfunctions that occur that could result in a wreck or injury. The brakes selectively illuminating can result in a rear end collision and is not safe for travel. The traction control malfunction is unsafe for safe travel on the road. When the problem occurs the TSC will disengage with a light on the dashboard. The brake lights will stay illuminated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434713September 28, 2021
VEHICLE SPEED CONTROL, POWER TRAIN, SERVICE BRAKES
THE BRAKE LIGHTS CONSTANTLY STAY ON. THE ESC ALERT/TRACTION CONTROL ALERT ALWAYS TURNS ON. ACCELERATION AND TRANSMISSION ISSUES. RPMS SHOOT UP AND JERKS INTO NEXT GEAR FROM WHEN I TURN THE CAR ON, AND SOMETIMES THEY HAPPEN AFTER I'VE BEEN DRIVING AND THERE WAS A RECALL ON THESE MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434380September 26, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Shift cable broke off while driving. Vehicle has been diagnosed by mechanic for broken transmission shift cable by personal mechanic. There are no warning lamps or messages on dash . There is a current recall for this problem. My Vin number is not coming up for recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432267September 9, 2021
SEAT BELTS, STEERING
The contact owns a 2007 Saturn Aura. The contact stated that after purchasing the vehicle, it was discovered that the front driver’s side seat belt would not lock or remain secured. Additionally, the power steering was inoperable causing the steering wheel to be very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not informed of the failure. The failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431495September 2, 2021
POWER TRAIN
The contact owns a 2007 Saturn Aura. The contact stated while trying to pull into a parking spot, the vehicle would not shift into gear. The contact stated no warning light was illuminated. The vehicle was towed to a local mechanic where it was diagnosed and repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V224000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430388August 24, 2021
SUSPENSION, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The contact owns a 2007 Saturn Aura. The contact stated while driving 45 MPH in the rain, the "Traction Control Off" and "Stability Control Off" messages appeared on the instrument panel and the vehicle inadvertently shifted to third gear independently. The contact also stated that when he depressed the accelerator pedal, the vehicle switched gears to neutral and the windows opened. The contact stated that the vehicle was hydroplaning while driving. The vehicle was taken to a Pepboys location to be diagnosed. The contact was informed that the vehicle had lost connection with the body control module. The contact stated that he became aware of NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL) and the vehicle was taken to the dealer for recall repair. The contact stated the dealer completed the recall repair however, the failure had been reoccurring while driving. The vehicle was taken to the dealer and the contact was informed that they could no longer assist because the vehicle was already repaired per the manufacturer's instructions. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The vehicle was not repaired. The approximate failure mileage was 194,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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