Saturn Aura Complaints

1,444 consumer complaints on file.

#10860246April 19, 2016
POWER TRAIN
ONE EVENING I GOT IN MY CAR AND IT REFUSED TO START. AFTER A FEW MINUTES OF TROUBLESHOOTING I TRIED STARTING IN NEUTRAL WHICH WORKED. SINCE THAT NIGHT THE VEHICLE DOES NOT GO INTO PARK. THE GEAR POSITION INDICATOR DOES NOT MATCH THE CURRENT GEAR. THE ONLY WAY TO PARK THE CAR IS TO SET THE GEAR SHIFT TO PARK AND SET THE PARKING BRAKE. YOU CAN THEN TAKE THE KEY OUT. TO START IT AGAIN YOU HAVE TURN THE KEY ON AND MOVE THE SELECTOR NEUTRAL. THIS IS A HAZARD BECAUSE YOU NEED TO REMEMBER TO SET THE PARKING BRAKE WHEN YOU TURN THE CAR OFF OR IT WILL ROLL AWAY. EVEN IF YOU SET THE CAR IN PARK WHILE THE ENGINE IS RUNNING THE CAR WILL REVERSE OR ROLL AWAY IF YOU DON'T APPLY THE BRAKE OR SET THE PARKING BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854519April 9, 2016
STEERING, WHEELS
AL OF THE SUDDEN THE POWER STEERING WARNING LIGHT WENT ON APRIL 8 WHEN I STARTED TO WORK. THERE WAS NO PROBLEM ON THE WAY TO WORK, WHEN I WAS DRIVING HOME, THE LIGHT WENT ON AGAIN AND I COULD NOT CONTROL THE STEERING FOR SEVERAL MINUTES. I PULLED OVER FOR A MINUTE UNTIL I GOT HOME. I SPOKE WITH MY HUBBY WHO SAID I SHOULD CALL THE DEALER. WE PROCEEDED TO CHECK THE INTERNET FOR ANY OTHER PROBLEMS THAT HAD BEEN REPORTED TO FIND THAT THIS IS A COMMON PROBLEM. I AM NOW AFRAID TO DRIVE THE CAR BECAUSE THE STEERING WENT OUT OF CONTROL AND I COULD NOT. I TREASURE MY LIFE. I BOUGHT THIS CAR USED 2 YEARS AGO AND HAD PROBLEMS IN TURNING-A CLICKING WHEN I TURNED RIGHT OR LEFT-THIS WAS SUPPOSEDLY FIXED BY THE GARAGE. CAN THIS BE FIXED--THAT IS THE POWER STEERING PROBLEM AND PAID FOR BY THE DEALER? OH I WAS ON AN INTERCITY STREET GOING STRAIGHT. CAN THE DEALER BUY THE CAR BACK FROM ME OR PAY FOR THE REPAIRS? AS I MENTIONED, I AM NOW AFRAID TO DRIVE THE CAR. SHOULD I TAKE IT INTO THE DEALER OR GARAGE OR WAIT TO TALK WITH YOU?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854567April 9, 2016
POWER TRAIN
WHILE DRIVING THE CAR AT ALL SPEEDS, THE CAR JUMPS IN AND OUT OF GEARS WHILE IN DRIVE. I HAVE A 30 MILE DRIVE TO WORK, AND ON AVERAGE THIS HAPPENS 8 TIMES. I HAVE HAD MY CAR TO THE DEALERSHIP NUMEROUS TIMES SINCE I PURCHASED THE CAR NEW IN 2008. EACH TIME THEY TAKE IT FOR A TEST DRIVE, AND THEN TELL ME THAT THEY CANNOT REPRODUCE THE SITUATION. YET I TAKE THE CAR HOME, AND NOT A MILE DOWN THE ROAD, IT WILL HAPPEN TO ME. I NOW HAVE JUST 60,000 MILES ON THE CAR, AND I'M HOPING THAT I WON'T HAVE TO PURCHASE A NEW TRANSMISSION AFTER NUMEROUS TRIP TO THE DEALERSHIPS. WHILE IT WAS UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853315April 4, 2016
SEATS, EXTERIOR LIGHTING
THE RIGHT LOW BEAM LIGHT WENT OUT, TRIED TO REPLACE IT AND FOUND OUT THAT THIS IS IMPOSSIBLE TO REPLACE BY THE OWNER. IT REQUIRES REMOVING THE FRONT BUMPER AND SPECIAL TOOLS OVER $300 AT THE DEALER TO REPLACE A HEADLAMP. MEANWHILE ONE LIGHT. HAVING HEADLIGHTS IS A SAFETY ISSUE! ALSO THE DRIVER SIDE SEAT FRAME BROKE UNDER NORMAL USE AND CAN NO LONGER BE ADJUSTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853336April 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 92,171.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852962April 1, 2016
POWER TRAIN
CRACKED WAVE PLATE REQUIRING A REBUILD OF THE TRANSMISSION. LOST ALL GEARS EXCEPT FOR 1ST WHILE DRIVING ON CITY STREET.GM REFUSED TO COVER THE REPAIR COMPLETELY EVEN THOUGH THEY DO FOR SOME 2009 SATURN AURAS THAT HAVE THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852146March 29, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKE LIGHTS ILLUMINATED INDEPENDENTLY. IN ADDITION, THE CRUISE CONTROL CEASED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852276March 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE ACCELERATING FROM A STOP LIGHT, THE TRANSMISSION SHIFTED ABNORMALLY. THE VEHICLE WOULD NOT SHIFT INTO THIRD, FIFTH, AND SIXTH GEARS NOR REVERSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852079March 28, 2016
ENGINE
WHILE PASSING ANOTHER CAR TO MERGE ONTO AN OFF RAMP, I ACCELERATED AND THEN LET UP ON THE GAS PEDAL AS I EXITED. IMMEDIATELY THE ENGINE STARTED MAKING A LOUD TICKING NOISE WHICH CONTINUED AS I DROVE HOME ON SURFACES STREETS. UPON STARTING THE CAR THE NEXT DAY I HEARD A LIGHT KNOCKING NOISE. I DROVE TO THE CHEVY DEALER AND THE KNOCK GOT LOUDER. THEY ADVISED TEARING THE ENGINE DOWN FOR $1,000 TO DETERMINE THE ISSUE. THEY SAID THERE WAS METAL IN THE OIL. I BELIEVE MY ISSUES ARE THE SAME AS MANY 3.6LTR VVT ENGINE OWNERS, THE TIMING CHAINS AND SUPPORTS FOR THEM. THE NOISE IS PERSISTENT AND VARIES IN TONE. I HAD BARELY 50,000 MILES ON IT AND HAVE KEPT THE OIL CHANGES REGULAR, I EVEN HAD MOBILE 1 SYNTHETIC PUT IN ITS LAST OIL CHANGE. I AM EXTREMELY FRUSTRATED AS THIS WAS MY FIRST AMERICAN MADE NEW CAR PURCHASE AND THERE WERE ONLY EIGHT MONTHS AFTER IT WAS PAID OFF WHEN THIS FAILURE OCCURED. I AM A USAF VET AND RETIRED FROM A CITY JOB OF 30 YEARS. AFTER SPENDING $32,000 ON THIS CAR, I EXPECTED SO MUCH MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851567March 25, 2016
ENGINE
SES LIGHT ILLUMINATED AT APPROX 95,000 MILES WHEN BACKING OUT OF MY DRIVEWAY. CODE READ IS P0017. I TOOK TO MY LOCAL IOWA CITY GM DEALERSHIP TO DIAGNOSE AND WAS TOLD IT'S A STRETCHED TIMING CHAIN. I'M THE VEHICLE'S SECOND OWNER AND PURCHASED IT 6 YEARS AGO AT 33,000 MILES. I'VE ALWAYS PERFORMED REGULAR OIL CHANGES AT THE SPECIFIED INTERVALS AND TAKEN GOOD CARE OF THE CAR. I WAS QUOTED $2,500 TO FIX THIS, AND TOLD THIS IS NOT UNDER WARRANTY. A TECHNICAL SERVICE BULLETIN WAS ISSUED FOR CERTAIN EFFECTED VEHICLES OF THE SAME YEAR WITH THE SAME ENGINE BUT EXCLUDES THE SATUN/AURA XR: HTTP://WWW-ODI.NHTSA.DOT.GOV/TSBS/. THIS IS A SAFETY ISSUE WITH THE CAR AND WOULD I WOULD LIKE TO KNOW WHY MY 3.6L ENGINE IS NOT COVERED UNDER THE ABOVE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851510March 24, 2016
POWER TRAIN
I WAS ON MY WAY HOME FROM WORK, DURING RUSH HOUR, ON MARCH 22, 2016 AND NOTICED THAT I WAS HAVING DIFFICULTY ACCELERATING PAST 40 MPH. THE VEHICLE FELT AS IF IT WAS NOT SHIFTING GEARS. I THOUGHT ABOUT GOING DIRECTLY TO THE DEALER FOR SERVICE BUT COULD NOT ACCELERATE PAST 25 MPH AT THAT POINT. I WAS ABLE TO MAKE IT HOME SAFELY AND HAD THE CAR TOWED TO THE DEALER THE VERY NEXT DAY. THE DEALER CALLED TO INFORM ME THAT THERE WERE SEVERAL ISSUES WITH THE MOST EXPENSIVE BEING A TRANSMISSION TEAR DOWN WITH REPAIR OR REPLACEMENT. THIS SHOULD BE COVERED UNDER SERVICE BULLETIN #14404. I AM VERY DISAPPOINTED WITH THE NUMBER OF RECALLS I HAVE HAD ON MY VEHICLE. IT HAS JUST BEEN PAID OFF AND NOW I FEEL IT IS TURNING INTO A MONEY PIT AND A DEATH TRAP. I HAVE RECEIVED SERVICE BULLETIN #15356 BUT NOT #14404 WHICH SEEMS TO APPLY TO MY ISSUE. PRIOR TO THIS DATE, I HAD NOT EXPERIENCED ANY KNOWN TRANSMISSION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850728March 21, 2016
ENGINE
I STARTED THE CAR (IN THE RAIN) SUDDENLY THE TC LIGHT CAME ON AND ALSO THE WARNING WORDS ENGINE POWER REDUCTION. THE CAR WOULD NOT ACCELERATE. I LEFT THE CAR FOR THE WEEKEND IN THE DRIVEWAY AND WHEN I STARTED IT ON MONDAY, EVERYTHING SEEMED OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849926March 16, 2016
UNKNOWN OR OTHER
IF YOU ARE DRIVING IN THE RAIN GOING 70 SUDDENLY THE CAR WILL SLOW DOWN TO 25 MPH BECAUSE THE DRAINAGE SYSTEM SHORTS OUT THE COMPUTER IN THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849628March 14, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE SUN ROOF WAS CONSTANTLY INOPERABLE, WHICH ALLOWED RAIN TO SEEP INSIDE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. APPROXIMATELY THREE INCHES OR MORE OF WATER COLLECTED INSIDE THE VEHICLE AFTER EACH RAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846302March 13, 2016
UNKNOWN OR OTHER
FRONT DRIVERS DOOR AND FRONT PASSENGERS DOOR WILL NOT UNLOCK IN ANY WAY, THE DOOR WILL NOT OPEN FROM THE INSIDE HANDLE OR OUTSIDE HANDLES. THE MANUAL LOCK CAN BE TOGGLED, THE KEY FOB MOVES THE LOCKS IT UP DOWN AND THE ELECTRONIC UNLOCK BUTTON INSIDE WORKS BUT THE DOORS WON'T OPEN. YOU HAVE TO CLIMB INTO THE BACK OF THE CAR AND OUT THE REAR DOORS. I SEE THIS IS A VERY POPULAR ISSUE ON CAR FORUMS AND WONDER IF IT SHOULD BE A RECALL AND GM SHOULD BE HELD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845900March 10, 2016
ENGINE, VEHICLE SPEED CONTROL
IT BEEN HAPPEN EVERY WEEK .I BE DRIVING ALL THE SUDDEN THE TC LIGHT COME ON ALSO THE ENGINE LIGHT AND THE SPEED REDUCE I PULL OVER AND CUT THE CAR OFF FOR AWHILE THEN THE TC LIGHT GO OFF AND THE SPEED COME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845682March 9, 2016
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKES LOCKED RANDOMLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER AND THE MASTER CYLINDER NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 06/29/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840454March 8, 2016
STEERING
TESTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839434March 2, 2016
FUEL/PROPULSION SYSTEM
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839065February 29, 2016
STEERING
CLICKING SOUND AS STEARING WHEEL IS TURNED EITHER RIGHT OR LEFT. SOUNDS LIKE A UNIVERSAL. USUALY TWO CLICKS PER FIRST REVOLUTION. WILL CLICK BOTH WHILE STOPED AND MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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