Saturn Aura Complaints

1,444 consumer complaints on file.

#10945670January 17, 2017
STEERING
EPS POWER STEERING FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944992January 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE ATTEMPTING TO PARK THE VEHICLE, THE SHIFTER WOULD NOT SWITCH TO THE PARK POSITION. WHILE EXAMINING UNDER THE HOOD, THE DRIVER DISCOVERED THAT THE SHIFT CABLE HAD DETACHED. THE CONTACT MANUALLY READJUSTED THE SHIFT CABLE TO CORRECT THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940054January 6, 2017
ENGINE
VEHICLE INTERMITTENTLY STALLS WHILE TRAVELING. CAUSING THE INABILITY TO STEER PROPERLY, ALWAYS RECEIVE BEEPING ALERT WITH SERVICE ESC IN INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939793January 4, 2017
STEERING
I HAVE MY DAUGHTER MY 2009 SATURN AURA FOR HER 16TH BIRTHDAY. SHE BEGAN DRIVING ON NOV. 24TH AFTER COMPLETING DRIVER'S EDUCATION COURSE. SHE AND HER BROTHER WERE DRIVING TO SCHOOL TODAY AND THE POWER STEERING WENT OUT. LUCKILY NO ONE WAS HURT. WHEN SHE ARRIVED AT SCHOOL SOME BOYS CAME OVER AND HELPED HER. MY DAUGHTER HAS BEEN IN THE HOSPITAL, HAS AN UPCOMING SURGERY, AND NOW HER CAR IS A SAFETY HAZARD. I SEARCHED MY VIN TO FIND A RECALL I WAS NOT AWARE OF FOR THE BACK BREAK LIGHT. THIS IS GETTING FIXED THIS WEEK! THERE IS A RECALL ON MY CAR'S ELECTRICAL STEERING SYSTEM RECALL: 14V153000 RECALL DATE 03/31/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM RECALL: 14E044000 7/21/2014 COMPONENT: STEERING MY VIN IS NOT INCLUDED IN THESE RECALLS OR MANY OTHERS IT SHOULD BE! I AM A SINGLE MOTHER OF TWO CHILDREN WITH NO CHILD SUPPORT AND MOUNTING MEDICAL BILLS FOR MY DAUGHTER. I CANNOT AFFORD TO FIX SOMETHING GM HAS RECALLED! MY DAUGHTER DOESN'T DESERVE THIS! NO ONE DOES! I LOVE GM VEHICLES. I GOT A 2010 DENALI USED SO MY DAUGHTER COULD HAVE A CAR AND HELP OUT THE FAMILY. NOW SHE CANNOT DRIVE IT AT RISK OF HURTING HERSELF AND OTHERS!!! AND AFTER SEEING ALL THERE RECALLS I MAY GET RID OF ALL OF THESE CARS, ONCE AND IF THEY CAN GET FIXED. PLEASE EMAIL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939156January 3, 2017
POWER TRAIN
ON DECEMBER 30, 2016, I STARTED THE VEHICLE AND DROVE A HALF MILE @ 25 MPH TO A STOP SIGN, I PULLED ONTO RITCHIE HIGHWAY WHEN THE VEHICLE WOULD NOT SHIFT OUT OF SECOND, THE ENGINE WENT TO 4,000 RPM, AND WOULD NOT GO OVER 35 MPH. I PULLED OFF ONTO THE SHOULDER, AND TURNED THE ENGINE OFF. AFTER WAITED 15 MINUTES. I STARTED THE ENGINE AND THE CHECK ENGINE LIGHT WAS ON. I THAN WAITED TILL I HAD NO TRAFFIC, AND RETURNED HOME (1 MILES AWAY). THE VEHICLE WAS SIFTING FINE, BUT THE CHECK ENGINE LIGHT STAYED ON' ON DECEMBER 31, 2016, I DROVE THE VEHICLE TO THE GM DEALERSHIP AND THE VEHICLE STILL HAD THE CHECK ENGINE LIGHT ON, BUT NOW WHEN SHIFTING, IT WOULD SHUDDER, WOULD NOT DOWN SHIFT, AND WAS ALSO SHUDDERING IN REVERSE WHEN I WAS PARKING THE VEHICLE AT THE DEALERSHIP... I'M TOLD ON JAN. 3, 2017, THAT IT NEEDS A CONTROL VALUE, NOT COVERED BY THE RECALL # 14404, AND THAT I WOULD HAVE TO PAY $2,150. THE CONTROL VALUE IS CONTAMINATED BY DEBRIS FROM THE FAILED 3RD, 5TH, AND REV. CLUTCH PLATE / GEARS. WHY IS THIS NOT INCLUDED IN THE RECALL? I'VE CONTACTED GM (CASE # 8-2633465781) AND THEY CAN'T EXPLAIN WHY.. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938907December 31, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHILE DRIVING ON THE OVERPASS/HIGHWAY, CAR JUMPS/SKIPS TO THE SIDE (OPPOSITE OF TURNING DIRECTION). STEERING SHAFT HAS BEEN REPLACED AND DIDN'T SOLVE THIS ISSUE. WE HAVE HAD FRONT END BASICALLY RE-DONE ALSO. LOSING POWER STEERING FLUID; POWER STEERING WHINES AND IS VERY STIFF. I AM CONVINCED THAT THIS VEHICLE SHOULD BE ON THE RECALL LIST!!! VERY DISAPPOINTED IN THE AMOUNT OF MONEY WE HAVE HAD TO SINK INTO THIS CAR. WE'VE BEEN DEALING WITH A CONTINUUM OF REPEATED PROBLEMS FOR 3 PLUS YEARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937186December 23, 2016
STEERING
I WAS PULLING OUT OF MY JOB, AND ALL OF A SUDDEN MY CAR STARTED SLIDEING A LITTLE TO THE RIGHT AND I HAD NO POWER STEERING. THEN IN MY DASH IT KEPT BLINKING POWER STERRING ESC, ITS DONE IT 3 TIMES NOW..IVE TAKEN IT TO GM MOTOR AND PEP BOYS AND BECAUSE IT DIDN'T HAPPEN TO THEM THEY WONT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937250December 23, 2016
STEERING, EXTERIOR LIGHTING
I BOUGHT MY 2009 SATURN AURA IN SEPTEMBER OF 2015. JUST RECENTLY IN DECEMBER OF 2016, WHENEVER I STARTED THE VEHICLE, THE STEERING WHEEL WOULD BEGIN TO VIBRATE FOLLOWED BY THE POWER STEERING WARNING LIGHT ILLUMINATING. UPON DRIVING THE VEHICLE, THE POWER STEERING GOES COMPLETELY OUT AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936568December 20, 2016
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING STOPPED WORKING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936241December 19, 2016
AIR BAGS
PASSENGER SEAT AIR BAG SENSOR WAS REPLACED UNDER WARRANTY, 20,000 MILES. FAILED AGAIN AT APPROX 45-50 THOUSAND MILES. AIR BAGS ARE TURNED OFF WHEN THIS HAPPENS. NEW FIX INCLUDED NEW WIRING AND SENSORS- PLUS A FEW HUNDRED DOLLARS. GM OBVIOUSLY KNEW OF THE PROBLEM- THEY CHANGED HE WIRING ETC. THIS IS DANGEROUS BECAUSE OF THE ENTIRE AIRBAG SYSTEM FAILING. THE SECOND FIX SHOULD HAVE BEEN A RECALL- WITH THE PRICE PICKED UP BY GM. THIS FAILURE WAS INTERMITTENT AND GENERALLY HAPPENED WHILE DRIVING. THIS A DEFINITE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936333December 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935265December 14, 2016
STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING WHILE DRIVING. THE STEERING WHEEL WAS EXTREMELY TIGHT AND THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE EPS WARNING INDICATOR FLASHED SHORTLY AFTER THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE ON MORE THAN ONE OCCASION BECAUSE THE POWER STEERING FAILED WHILE IN DRIVE; HOWEVER, IT FUNCTIONED WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14E044000 (STEERING) AND 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929703December 3, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
APPROXIMATELY 30 DAYS AGO, I STARTED EXPERIENCING ISSUES WHERE THE CAR WILL NOT SHIFT FROM PARK GEAR TO DRIVE GEAR. THIS ISSUE HAS OCCURRED APPROXIMATELY 10 TIMES DURING THIS WINDOW. SOMETIMES WHEN THIS ISSUE OCCURS THE ESC LIGHT IS ON WHILE OTHER TIMES THE LIGHT IS OFF. THE ONLY WAY TO "TRICK" THE CAR FROM SHIFTING TO PARK TO DRIVE IS TO TURN THE CAR OFF, PRESS ON THE BRAKE PEDAL OR EMERGENCY BRAKE TO ENSURE CAR IS STILL IN PARK AND GENTLY PUSH AND HOLD THE GEAR SHIFT BUTTON THEN CRANK THE CAR BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928831November 30, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2009 SATURN AURA. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE INADVERTENTLY VEERED TO THE RIGHT SIDE OF THE ROAD. IN ADDITION, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE FRONT PASSENGER SIDE AND REAR OF THE VEHICLE. AS A RESULT, THE CONTACT SUSTAINED SECOND DEGREE BURNS ON BOTH ARMS AND LEFT LEG THAT REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS UNAWARE OF A POLICE REPORT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10928187November 28, 2016
STEERING
I RECEIVED THE RECALL FOR THE POWER STEERING PROBLEM BACK IN 2014. I HAD THE WORK DONE ON THE POWER STEERING PER THE RECALL PARAMETERS. HOWEVER, THE POWER STEERING IS NOW HAVING PROBLEMS?: IT SEEMS WHEN THE OUTSIDE TEMP IS AROUND THE 40 DEGREE AND BELOW MARK, THAT THE POWER STEERING WON'T OPERATE? I GO TO TURN THE CAR ON, THE CAR COMES TO LIFE, AND THE "POWER STEERING" WARNING LIGHTS UP ON THE INSTRUMENT CLUSTER? THE WHEEL IS 'DEAD-IN-MY-HANDS AS WELL? AFTER TURNING THE IGNITION OFF THEN BACK ON SEVERAL TIMES WILL IT THEN ACTIVATE THE POWER STEERING? BUT, NOT ALWAYS THE CASE. SO FAR, ONCE IT COMES TO LIFE, THE STEERING HAS NOT GONE OUT. WHEN I INQUIRED OF THE WARRANTY, APPARENTLY, PER THE RECALL DETAILS, THE PART(S) ARE ONLY WARRANTED FOR A YEAR AND ITS BEEN APPROX. A YEAR AND A HALF SINCE THE WORK WAS DONE. VERY FRUSTRATED AND VERY CONCERNED THAT THE POWER STEERING MAY GO OUT WHILE DRIVING. ESPECIALLY CONCERNED FOR OTHER DRIVERS AND OCCUPANTS OF THIS VEHICLE!! I CAN SEND ANY COPIES OF THE RECALL PERFORMED AT THE LOCAL CHEVY DEALERSHIP IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927257November 21, 2016
SERVICE BRAKES, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE AND AN ABNORMAL NOISE WAS HEARD AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926839November 18, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN AURA HYBRID. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE WITH THE FUEL PUMP. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V419000 (FUEL SYSTEM, GASOLINE) AND 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926106November 15, 2016
STEERING
WHILE DRIVING DOWN A BUSY ROAD AND SLOWING DOWN MY VEHICLE AS THE LIGHT TURNED FROM YELLOW TO RED, MY STEERING WHEEL INSTANTLY FROZE. THE INDICATOR SCREEN IN MY CAR READ: POWER STEERING. IT BECAME INSTANTLY IMPOSSIBLE FOR ME TO TURN MY STEERING WHEEL. I PUT THE CAR IN PARK AND PUT MY HAZARD LIGHTS ON. I TURNED OFF MY MOTOR AND STARTED MY ENGINE AGAIN AND MY STEERING WHEEL WAS BACK TO ITS NORMAL WAY OF USAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926144November 15, 2016
STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING ABILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926006November 14, 2016
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHEN THE VEHICLE WAS STARTED, THE ESC AND BRAKE INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE AIR BAG INDICATOR FLASHED ON AND OFF. THE DEALER DIAGNOSED THAT THE HARNESS NEEDED TO BE WEATHERED. THE CONTACT DID NOT REMEMBER THE SECOND PART THAT THE DEALER REPLACED. THE FAILURES RECURRED EVERY YEAR SINCE 2007, AT THE ONSET OF WINTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Aura