SAAB 9-3 Complaints

1,407 consumer complaints on file.

#11030127September 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014; 513-682-2500) WHO INFORMED THE CONTACT THAT, DESPITE THE NOTICE HE RECEIVED STATING THAT CADILLAC WOULD PERFORM THE RECALL REPAIR, THEY WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029934September 26, 2017
SEAT BELTS
HAVING DIFFICULTY GETTING GM RECALL #15027, NHTSA #14V318 FIXED. SCHEDULED APPOINTMENT ON AUGUST 15, 2017 WITH AUTHORIZED SERVICE CENTER, CADILLAC OF NORWOOD AND THEY NEVER ORDERED THE PART BECAUSE THEY SAID THEY HAD TO SEE THE CAR FIRST WHICH THEY NEVER TOLD ME. SERVICE ADVISOR TOLD ME THEY WOULD CALL ME WHEN PART WAS IN, WHICH NEVER HAPPENED. CALLED AFTER AND PETE FITZPATRICK WAS DISMISSIVE OF MY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025296September 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VICTORY CHEVROLET CADILLAC, 1360 AUTO CENTER DR, PETALUMA, CA 94952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023997September 18, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V318000 (SEAT BELTS) AND 16V063000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (PUTNAM CADILLAC IN BURLINGAME, CA, 650-342-9500) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023299September 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED THAT SHE COULD TAKE THE VEHICLE TO ANOTHER STATE; HOWEVER, THE CONTACT PREFERRED THE VEHICLE BE TOWED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022413September 9, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP IS DEFAULTING TO CHECK ENGINE LIGHT , ERROR CODE FOR FUEL PUMP , WHILE DRIVING THE FUEL PUMP INTERMITTENTLY DOES NOT SEND ENOUGH FUEL TO MOTOR RESULTING IN NOT ENOUGH POWER STALLING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022426September 9, 2017
AIR BAGS
WHILE PARKED, I PUT MY KEY IN THE IGNITION AND STARTED THE CAR. MY PASSENGER SIDE SIDE IMPACT AIRBAG DEPLOYED/EXPLODED UPON ENGINE STARTING. I SUFFERED A CONCUSSION, TINNITUS, AND INNER EAR DAMAGE FROM THE AIRBAG EXPLODING. TOOK CAR TO A GM DEALERSHIP WITH A SAAB TECHNICIAN TO HAVE CAR DIAGNOSED TO EXPLAIN WHY THE AIRBAG DEPLOYED/EXPLODED. NO DIAGNOSIS MADE. BUT THEY DID READ ERROR CODE SAYING AIRBAG SENSOR COMMUNICATION FAILURE AFTER AIRBAG DEPLOYED/EXPLODED. NO WARNING LIGHTS WERE LIT PRIOR TO INCIDENT. THERE WERE NO SERVICE CODES PRIOR TO INCIDENT EITHER. (I HAD CAR CHECKED 1 WEEK PRIOR TO INCIDENT)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11021655September 5, 2017
SUSPENSION
DRIVERS SIDE FRONT COIL SPRING RUSTED AND BROKEN CAUSING LOUD CLUNKING WHEN DRIVING. I AM LOOKING FOR AN EXPLANATION ON WHY SAFETY RECALL 15917 ONLY INCLUDES THE YEARS 2003-2006 WHEN CLEARLY THE ISSUE FROM READING ONLINE SURPASSES THOSE YEARS BY FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019173August 23, 2017
AIR BAGS
WHILE PARKED AND WITH THE ENGINE RUNNING THE DRIVER'S SEAT AIRBAG SPONTANEOUSLY DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012885August 4, 2017
SERVICE BRAKES
AT START UP, THE CAR LOSES BRAKING POWER. TO STOP THE CAR YOU HAVE TO PUSH EXTREMELY HARD ON THE BRAKES. AFTER THE CAR HAS BEEN DRIVEN 20 TO 30 FEET THE BRAKE POWER COMES BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012004August 1, 2017
SEAT BELTS
UNABLE TO HAVE MANUFACTURER RECALL NUMBER15027 NHTSA RECALL NUMBER14V318 COMPLETED. THIS RECALL IS OVER 2 YEARS OLD. SERVICE CENTER CONTINUES TO TELL BE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011700July 31, 2017
ENGINE, FUEL/PROPULSION SYSTEM
REACHED 100K MILES, AND CAR BEGAN RUNNING VERY ROUGH. ENGINE LIGHT CAME ON AND DIAGNOSED AS BAD IGNITION COIL. PAID FOR TUNE-UP, IGNITION COIL, AND AND FUEL SERVICE. LESS THAN A MONTH LATER, SAME ISSUE. CAR RUNNING FINE, THEN SUDDENLY ALMOST STALLS AND ENGINE LIGHT BLINKS THEN STAYS ON - CAR RUNS VERY ROUGH AT IDLE AND ACCELERATION. REPLACED 2 MORE COILS. LESS THAN ONE MONTH ISSUE, SAME ISSUE - CAR RUNNING OK, THEN JUST ALMOST STALLS AND RUNS ROUGH - ENGINE LIGHT BLINKS THEN STAYS ON - RELACED #5 COIL. WHEN DIAGNOSING, SERVICE TECH ADVISED THAT ISSUE WAS LIKELY WORSE, NOT MAINTAINING COMPRESSION - LIKELY REQUIRED VALVE JOB. HAVE ALREADY PAID SEVERAL THOUSANDS OF DOLLARS ON IGNITION COILS AND OTHER SERVICE TO DEALERSHIP FOR THIS ISSUE, NOW FACING LARGE BILL FOR VALVE JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010203July 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED SEVERAL MONTHS AGO WHOM CONFIRMED THAT PARTS WERE NOT AVAILABLE BUT A SECOND NOTICE WOULD BE SENT TO OWNERS WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004012July 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FLOW SAAB (LOCATED ON 1400 S STRATFORD RD, WINSTON-SALEM, NC 27103) AND WAS INFORMED THAT HE HAD TO WAIT TO MAKE AN APPOINTMENT IN SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002077June 29, 2017
AIR BAGS
THERE ARE MULTIPLE ISSUES, AS FOLLOWS, BUT OUR CONCERN IS THAT OUR SON HAS TRIED REPEATEDLY TO GET SUPPORT BY CALLING THE NUMBERS ON THE POST CARDS. WE HAVE BEEN UNABLE TO GET ANY SERVICE AS A RESULT OF THE CALLS AND CONVERSATIONS. HE LIVES ON THE ISLAND OF KAUAI, WEST OF OAHU. #1: WE MUST SHIP THE CAR AT OUR EXPENSE IF WE EXPECT IT TO GET SERVICED. GM AND SAAB WILL NOT PAY FOR THAT SHIPPING OVER OR BACK. THEY WILL NOT PAY FOR A RENTAL CAR, AND REGARDLESS OF THE RECALL MANDATE, THEY STILL SEND OUT BOGUS INFORMATION.(EXAMPLE: BAY AREA SAAB IS NO LONGER A SAAB DEALER IN SAN FRANCISCO ' BUT IF THEY WERE OUR SON WOULD HAVE TO PAY THE TRANSPORTATION OVER AND BACK TO THE MAINLAND.) #2: I HAVE ALSO CALLED, AND FINALLY GOT GOOD ADVICE FROM THE GM 800 NUMBER REPRESENTATIVE ON THE PHONE WHO REFERRED ME TO A POINT OF CONTACT ON OAHU. THERE CURRENTLY IS NO SAAB DEALERSHIP IN HAWAII, BUT WE HAVE USED THE FORMER SAAB DEALERSHIP (A FORMER OWNER, HAS MAINTAINED THE PHONE NUMBER: 808-735-2488) FOR PARTS IN PAST YEARS. FORTUNATELY FOR SAAB OWNERS, THIS INDIVIDUAL HAS DONE ALL WITHIN HER POWER TO HELP OAHU OWNERS GET THE RECALL BUT IT HAS BEEN A NIGHTMARE FOR HER AS WELL TO MAKE ALL THE NECESSARY ARRANGEMENTS. SHE IS A 'POSTER ADULT' FOR RESPONSIBILITY IN SMALL BUSINESS. SHE AND I HAVE EXCHANGED PHONE CALLS AND E-MAILS, AND I UNDERSTAND THAT SHE TOO IS TRYING TO GET GM/SAAB TO EITHER PAY FOR OFF-OAHU SAAB OWNERS TO SHIP THEIR CARS OVER AND BACK TO THE SERVICE PROVIDER HAS ARRANGED FOR ON OAHU, OR TO PAY TO HAVE QUALIFIED TECHS TRAVEL TO OUT ISLANDS TO SERVICE THE CARS. SO FAR ' NO ACTION TBMK. AND SHE IS AWAITING MONTHS FOR PAYMENT FOR THE PARTS AND SERVICE PROVIDED TO OAHU OWNERS ALREADY. WE ARE REQUESTING A CONGRESSIONAL INQUIRY VIA CONGRESSWOMAN TULSI GABBARD AT THE SAME TIME AS THIS REQUEST TO INFORM NTHSB THAT FROM OUR PERSPECTIVE, THE RECALL IS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002290June 29, 2017
AIR BAGS
LETTER IS RESPONSE TO THE RECALL OF A DEFECTIVE AIR BAG; SEEKING HELP FOR THIS DILEMNA NHTSA CAMPAIGN ID NUMBER 16V063. *LD THE CONSUMER STATED THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 06/29/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001299June 26, 2017
AIR BAGS
I WAS FIRST NOTIFIED OF THE RECALL IN 2016, BUT TOLD THAT THE REPLACEMENT PARTS NOT AVAILABLE. WHEN I GOT THE NOTICE EARLY THIS YEAR THAT PARTS AVAILABLE, I CALLED THE AUTHORIZED DEALER SEVERAL TIMES AND NEVER GOT A RESPONSE. ON ONE OCCASION I SPOKE TO SOMEONE WHO SAID HE WOULD CALL ME BACK BUT NEVER DID, AND WHO TOLD ME THAT MY CAR DOESN'T HAVE THE TAMARA AIRBAG (WHICH IT APPEARS IT DOES), AND THAT NOTHING HAD HAPPENED WITH ANY SAAB. HE WAS VERY DISMISSIVE OF THE RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001421June 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO GET THE RECALL COMPLETED DUE TO THE DEALERS REFUSAL TO PERFORM THE RECALL ON THEIR MODEL OF VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DON KAY DEALER WAS CONTACTED AND THEY WERE INFORMED THAT THE VEHICLE MUST BE TAKEN TO A SAAB APPROVED REPAIR CENTER AND THE CLOSEST ONE WAS 300 MILES AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001513June 26, 2017
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED BY LETTER IN MARCH OF 2016 THAT MY SAAB WAS PART OF THE TAKATA AIRBAG RECALL AND THAT I WOULD BE NOTIFIED WHEN AND WHERE TO TAKE MY CAR FOR AIR BAG REPLACEMENT. I WAS ALSO NOTIFIED IN THAT LETTER THAT PARTS WERE NOT CURRENTLY AVAILABLE AND I WOULD BE NOTIFIED WHEN THEY WERE AVAILABLE AND WHAT SERVICE CENTER I WOULD NEED TO TAKE THE CART TO FOR REPAIRS. SOMETIME IN APRIL 2017, I WAS NOTIFIED THAT DORITO BROS SAAB, IN WALNUT CREEK, CALIFORNIA WOULD BE DOING THE AIR BAG REPLACEMENT AND I WOULD LIKELY BE CONTACTED WITHIN THE NEXT MONTH ABOUT SCHEDULING THE REPAIRS. I DID NOT HEAR BACK AND I TRIED TO CONTACT DORITO BROS. SAAB AND IT APPEARS THEY ARE NO LONGER IN BUSINESS. I TRIED CALLING THE "TOLL-FREE VEHICLE SAFETY HOTLINE, (1.888.327.4236 OR 1.800.424.9153) AND HAVE GOT NOTHING BUT A BUSY SIGNAL. WHAT SHOULD I DO ABOUT GETTING THE AIRBAG REPLACED IN MY 2006 SAAB 93? THE CAR IS OUR MAIN SOURCE OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000230June 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-955-9007. THE CONTACT ASKED THE MANUFACTURER TO HAVE THE DEALER NEARBY REPAIR THE AIR BAGS. THE MANUFACTURER REFERRED THE CONTACT TO DEALER THAT WAS 60 MILES AWAY FROM THE CONTACT'S RESIDENCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to SAAB 9-3