RIVIAN R1S Service Bulletins
82 manufacturer communications on file.
- November 29, 2023•Document ID: 10245651Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- RCA-96-23-002-1
- Date Added:
- December 1, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S and R1T vehicles that may have been built with a suspect auxiliary air compressor control panel. Due to a supplier quality issue, the display may show inaccurate pressure readings of approximately +/- 10%. If the compressor is used to fill the tires, slightly inaccurate pressure readings may result in slightly overinflated or slightly underinflated tires but will not affect the performance of the vehicle. Tire pressures will be accurately measured by the TPMS and shown in the driver display. Rivian will replace the auxiliary air compressor control panel with an upgraded component. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (4)Associated Documents - November 15, 2023•Document ID: 10245657Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 2023.42 Text 2
- Date Added:
- December 1, 2023
- Manufacturer:
- RIVIAN
SummaryCustomer communication regarding software update 2023.42.
Associated Products (4)Associated Documents - November 15, 2023•Document ID: 10245655Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 2023.42 Email 3
- Date Added:
- December 1, 2023
- Manufacturer:
- RIVIAN
SummaryCustomer communication regarding software update 2023.42.
Associated Products (4)Associated Documents - November 14, 2023•Document ID: 10245656Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 2023.42 Text 1
- Date Added:
- December 1, 2023
- Manufacturer:
- RIVIAN
SummaryCustomer communication regarding software update 2023.42.
Associated Products (4)Associated Documents - November 14, 2023•Document ID: 10245654Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 2023.42 Email 2
- Date Added:
- December 1, 2023
- Manufacturer:
- RIVIAN
SummaryCustomer communication regarding software update 2023.42.
Associated Products (4)Associated Documents - November 14, 2023•Document ID: 10245653Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 2023.42 Email 1
- Date Added:
- December 1, 2023
- Manufacturer:
- RIVIAN
SummaryCustomer communication regarding software update 2023.42.
Associated Products (4)Associated Documents - August 23, 2023•Document ID: 10241957Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- RCA-96-23-001-1
- Date Added:
- September 7, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles that may have been delivered with a tire sealant kit that is prone to leaking. A leaking tire sealant kit may stain or damage the other components inside the auxiliary air compressor kit. Additionally, the reduced volume of remaining sealant may not be sufficient to seal larger holes in a damaged tire, which the customer would determine when following the instructions in the owner's guide or on the tire sealant kit. Rivian will replace the tire sealant kit or, if the tire sealant kit is already leaking, will replace the entire auxiliary air compressor kit. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (2)Associated Documents - August 9, 2023•Document ID: 10241960Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- RCA-78-23-005-1
- Date Added:
- September 7, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2023 R1T and R1S vehicles that may have been built with an improperly routed cowl harness. If this harness is improperly routed, there is a potential for this harness to make contact with the windshield wiper mechanism during wiper use. If the harness contacts the windshield wiper mechanism and this condition persists over time, the vehicle may experience a rub-through of the wires in the harness. This potential rub-through condition may result in effects ranging from no function loss (if a redundant circuit is damaged) to disabled restraint, crash detection or other performance systems/modes. If there is a function loss, a fault indicator light will illuminate on the driver display alerting the driver to have service performed on their vehicle and/or the vehicle will enter into a reduced performance safe-state mode and a "Limited Performance Mode" indicator light will illuminate on the driver display. Rivian will inspect the harness and reroute, repair, or replace it if necessary to correct the condition. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (2)Associated Documents - July 19, 2023•Document ID: 10240312Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RCA-38-23-003-2
- Date Added:
- August 3, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles that may have been built with drive units that have fastener threads on a plug sealing surface which may result in damage to the plug o-ring and an inadequate sealing surface. This condition could allow drive unit fluid to leak from the drive unit. Fluid leaking from the drive unit may be noticeable to the customer (though any potential leak would be a very small amount that would not impact other road users). If the leaking occurs over an extended period of time, it may lead to a decreased life for the drive unit and eventual failure of the drive unit. A failure of a drive unit will result in a reduced performance safe-state mode and a corresponding indicator light will illuminate on the driver display. Rivian will inspect each drive unit on all affected vehicles and will either install a new drive unit plug with an enlarged washer to ensure proper sealing or replace the drive unit. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. Note: This document supersedes RCA-38-23-003-1. Revision 2 updates the minimum volume of drained fluid required to replace the front drive unit.
Associated Products (2)Associated Documents - July 19, 2023•Document ID: 10240310Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RCA-38-23-002-2
- Date Added:
- August 3, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles that may have been built with excessive clearance space between the halfshafts and wheel hubs. In some instances, this may result in a brief noise coming from the front and/or rear of the vehicle when accelerating or decelerating that is noticeable to the customer but would not result in any changes in the performance of the vehicle. Rivian will install washers on both the front and rear halfshafts to remove the excess clearance and eliminate the noise. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. Note: This document supersedes RCA-38-23-002-1. Revision 2 reduces the labor required to access the halfshafts.
Associated Products (2)Associated Documents - July 19, 2023•Document ID: 10240309Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RCA-38-23-001-2
- Date Added:
- August 3, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 R1S and R1T vehicles that may have been built with inadequate press fit force between the halfshaft splines and the wheel hubs. In some instances, this condition may result in a loss of torque of the halfshaft bolt and subsequent noise and/or separation of the bolt and wheel center cap. Without this bolt there may be additional movement of the components and/or noise but there will be no resulting changes in the performance of the vehicle. Rivian will replace the halfshaft bolts and torque them to a higher specification to improve the press fit force and bolt retention. In addition, washers will be installed on the halfshafts to reduce potential noise. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. Note: This document supersedes RCA-38-23-001-1. Revision 2 reduces the labor required to access the halfshafts.
Associated Products (2)Associated Documents - June 14, 2023•Document ID: 10238720Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- RSB-56-23-002-1
- Date Added:
- July 6, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is launching a technical service bulletin for some model year 2022 R1S vehicles that have a liftgate seal flange that is shorter than designed. These vehicles may have water ingress near the upper liftgate, or the upper liftgate may contact the rear roof applique when the liftgate is opened. These vehicles also require specific adjustments if the upper liftgate is replaced. Perform this procedure upon customer complaint, or if the upper liftgate is replaced.
Associated Products (1)Associated Documents - June 14, 2023•Document ID: 10238719Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- RSB-10-23-001-1
- Date Added:
- July 6, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is launching a technical service bulletin for some model year 2022 and 2023 R1T and R1S vehicles. In some situations, the driver may notice a slight vibration or oscillation of the steering wheel at 70 mph or above, causing a perceived quality issue. Steering function is not affected. Upon customer complaint of a vibrating steering wheel, Rivian will replace the steering wheel with a version that is less prone to vibration.
Associated Products (4)Associated Documents - May 31, 2023•Document ID: 10237165Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM
- Mfr Comm. #:
- RCA-34-23-002-1
- Date Added:
- June 2, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1S and R1T vehicles that may have been built with an onboard charger that cannot charge on alternating current (AC). The part supplier shipped onboard chargers that were built with a faulty component. Though AC charging may be disabled in these vehicles, direct current (DC) fast charging is still functional. Rivian will replace the onboard charger. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (4)Associated Documents - April 25, 2023•Document ID: 10235683Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- RCA-10-23-002-1
- Date Added:
- May 4, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1T and R1S vehicles. On these vehicles, the steering wheel may not be properly aligned to the steering rack. This condition is noticeable to the customer but would not result in any changes in the performance of the vehicle. Rivian will inspect the steering wheel alignment and, if necessary, realign the components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (4)Associated Documents - April 25, 2023•Document ID: 10235545Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- RCA-78-23-003-1
- Date Added:
- May 4, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S vehicles that may have been built with the incorrect interior audio amplifier. This results in reduced audio volume or quality for passengers in the 3rd row seat. Rivian will replace the amplifier on all affected vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (2)Associated Documents - April 10, 2023•Document ID: 10235544Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RCA-38-23-002-1
- Date Added:
- May 4, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles that may have been built with excessive clearance space between the halfshafts and wheel hubs. In some instances, this may result in a brief noise coming from the front and/or rear of the vehicle when accelerating or decelerating that is noticeable to the customer but would not result in any changes in the performance of the vehicle. Rivian will install washers on both the front and rear halfshafts to remove the excess clearance and eliminate the noise. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (2)Associated Documents - April 10, 2023•Document ID: 10235543Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RCA-38-23-001-1
- Date Added:
- May 4, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 R1S and R1T vehicles that may have been built with inadequate press fit force between the halfshaft splines and the wheel hubs. In some instances, this condition may result in a loss of torque of the halfshaft bolt and subsequent noise and/or separation of the bolt and wheel center cap. Without this bolt there may be additional movement of the components and/or noise but there will be no resulting changes in the performance of the vehicle. Rivian will replace the halfshaft bolts and torque them to a higher specification to improve the press fit force and bolt retention. In addition, washers will be installed on the halfshafts to reduce potential noise. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (2)Associated Documents - March 8, 2023•Document ID: 10233828Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- RCA-38-23-003-1
- Date Added:
- April 6, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles that may have been built with drive units that have fastener threads on a plug sealing surface which may result in damage to the plug o-ring and an inadequate sealing surface. This condition could allow drive unit fluid to leak from the drive unit. Fluid leaking from the drive unit may be noticeable to the customer (though any potential leak would be a very small amount that would not impact other road users). If the leaking occurs over an extended period of time, it may lead to a decreased life for the drive unit and eventual failure of the drive unit. A failure of a drive unit will result in a reduced performance safe-state mode and a corresponding indicator light will illuminate on the driver display. Rivian will inspect each drive unit on all affected vehicles and will either install a new drive unit plug with an enlarged washer to ensure proper sealing or replace the drive unit. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (2)Associated Documents - February 16, 2023•Document ID: 10232188Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY:GLASS, SIDE/REAR; STRUCTURE
- Mfr Comm. #:
- RSB-56-23-001-1
- Date Added:
- March 2, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is launching a technical service bulletin for some model year 2022 R1T and R1S vehicles that are equipped with early production versions of the left-hand (LH) and right-hand (RH) front door fixed glass moldings. In some situations, the molding may become separated from the fixed glass, resulting in excessive wind noise and a perceived quality issue. Upon customer complaint of the molding separating from the fixed glass, or complaint of excessive wind noise from the front glass area, Rivian will perform this bulletin to upgrade the affected components for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (2)Associated Documents