Ram 4500 Service Bulletins
1,927 manufacturer communications on file.
- August 6, 2015•Document ID: 10149024Service Bulletin/Repair InstructionsEQUIPMENT; WHEELS
- Mfr Comm. #:
- 12137
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryReturn: Molding Kit - Wheel Lip Opening
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 6, 2015•Document ID: 10149006Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
- Mfr Comm. #:
- 05191925A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRadiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 5, 2015•Document ID: 10149005Service Bulletin/Repair InstructionsSTEERING; STEERING:ELECTRIC POWER ASSIST SYSTEM
- Mfr Comm. #:
- 05154400A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryPump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 4, 2015•Document ID: 10149004Service Bulletin/Repair InstructionsENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
- Mfr Comm. #:
- 05149141A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCamshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: [email protected]~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to [email protected]
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 4, 2015•Document ID: 10148953Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-072-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
Associated Products (13)Associated Documents - August 4, 2015•Document ID: 10148949Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-031-15 REV-B
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only). ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Faster response time when using the Remote Service App (U.S. market only). ? Faster connection time with 911(U.S. market only). ? Keyboard improvements, in the Points Of Interest (POI) section. ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? D
Associated Products (11)Associated Documents - August 4, 2015•Document ID: 10058300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-072-15REVA
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummaryCERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE. MODEL 2013-14. *PE
Associated Products (16)Associated Documents - August 4, 2015•Document ID: 10058295Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-031-15REVB
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummarySOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE
Associated Products (12)Associated Documents - August 3, 2015•Document ID: 10149003Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 04861963A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryEvaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 2, 2015•Document ID: 10149002Service Bulletin/Repair InstructionsSEATS; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- Mfr Comm. #:
- 04610124A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryElement Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 1, 2015•Document ID: 10149000Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 1UU47DX9A
- Date Added:
- November 26, 2018
- Manufacturer:
- DODGE
SummarySeat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 1, 2015•Document ID: 10148946Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 6th Edition 2015
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
SummaryWarranty Operations Newsletter Volume 1, Issue 6
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - July 16, 2015•Document ID: 10149678Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-072-15
- Date Added:
- December 3, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec
Associated Products (13)Associated Documents - July 16, 2015•Document ID: 10058709Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SB08-031-15REV-A
- Date Added:
- November 3, 2015
- Manufacturer:
- RAM
SummaryRA3 RA4 RADIO ENHANCEMENTS. BULLETIN INVOLVES INSPECTING AND UPDATING RADIO SOFTWARE *CN
Associated Products (12)Associated Documents - July 13, 2015•Document ID: 10149674Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-028-15 REVA
- Date Added:
- December 3, 2018
- Manufacturer:
- RAM
SummaryRA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Audio mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ? Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Associated Products (8)Associated Documents - July 9, 2015•Document ID: 10149672Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-029-15 REVA
- Date Added:
- December 3, 2018
- Manufacturer:
- RAM
SummaryRG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may be locked. ? Backup display may not turn off. ? Audio Mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ? Customer perception may be the radio fan is too loud. Improvements: ? Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Associated Products (8)Associated Documents - May 30, 2015•Document ID: 10229248Service Bulletin/Repair InstructionsBACK OVER PREVENTION; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 2500115
- Date Added:
- January 9, 2023
- Manufacturer:
- RAM
SummaryDiesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High.
Associated Products (8)Associated Documents - May 30, 2015•Document ID: 10148941Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- 25-001-15
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryDiesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High.
Associated Products (6)Associated Documents - April 18, 2015•Document ID: 10150544Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 09-002-15
- Date Added:
- December 10, 2018
- Manufacturer:
- RAM
SummaryKnocking Noise From Engine After Sitting Overnight This bulletin involves evaluating the engine for cold start knocking noise typically after an overnight cold soak. Some engines during this build period may have been built with incorrect piston wrist pins. The wrist pins will cause an audible knocking noise upon start up. The knocking noise will typically reduce after approximately 30 minutes of idle time. Engine replacement will be required. Some customers may comment they hear an audible knocking noise coming form the engine after start up for approximately 30 minutes. This only occurs after cold start when the vehicle has been sitting over night.
Associated Products (3)Associated Documents - March 27, 2015•Document ID: 10144857Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-031-15
- Date Added:
- September 24, 2018
- Manufacturer:
- JEEP
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Keyboard improvements, in the Points Of Interest (POI) section. ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Making assist calls. ? App functionality and screen displays. ? Displays correct media, song titles and tracks. ? Travel
Associated Products (11)Associated Documents