Ram 2500 Complaints (2017)

698 consumer complaints on file.

#11755198August 6, 2026
SERVICE BRAKES
This is in regard to safety recall C4B. I have been contacting RAM dealers for almost 5 years on this issue and they have not had parts the whole time. I am sure they are mandated to build vehicles with ABS and this is obviously a common issue if you finally required the recall. I see they had the parts available for the CAB/ CHASSIS models which is the same part. How can there be a recall and no action this is not a new issue that was sprung on them. When I complain to the dealer they tell me to simply park the truck if I am worried about it. This is pure frustration as I paid for the traction control and cruise control and ABS but none of this has been available for 5 years and it seems like there is zero recourse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754895August 5, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part for the recall repair was on back order. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753495July 29, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
truck is experiencing the active recall symptoms daily, but the manufacturer is denying a repair due to parts availability. I pull a trailer everyday and I been having break issues the ABS light goes on and off all day, driving on the freeway, streets and even when the truck is on park noise is annoying. Service electronic braking systems is on as well I been almost had accidents and loosing control with my trailer that I don’t feel safe anymore for me and my passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752351July 23, 2026
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751737July 21, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Traction Control and ABS warning lights were illuminated, and the alarm sounded constantly. The failure caused the vehicle to slide while driving uphill. The vehicle was taken to the dealer, who diagnosed that the HCU had failed and needed to be replaced. The dealer confirmed the failure and stated that the part was not available for the recall repair. The vehicle was taken to a second dealer, Don Miller Dodge Chrysler Jeep Ram FIAT (5802 Odana Rd, Madison, WI 53719); and diagnosed with HCU failure and that the HCU needed to be replaced but the part was not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751563July 20, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an audible warning chime sounded, and the ABS control module and the traction control system failed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 115,460.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750987July 17, 2026
SERVICE BRAKES
Vehicle needs the hydraulic control unit for the ABS to be replaced. Dealership has part needed but has it under a different part number than manufacturer and charges 1500 to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749954July 13, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The recall C4B/NHTSB 24v-893 came out in January of 2025. The parts are still not available for this recall (per Chrysler/RAM). I have been driving my truck with a possible non-working ABS system for a year and a half, often pulling a 10,000 lb trailer. I feel that this is ridiculous that the part is still not available. If I had a wreck during this time, I guarantee that I would sue the crap out of Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749234July 9, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It’s been to the dealer several times and they claim the recall part is unavailable and Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748446July 6, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the ABS and Traction Control warning lights were consistently illuminated, causing the Cruise control to randomly disengage while driving. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the failures. The vehicle was not repaired. The failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748473July 6, 2026
SERVICE BRAKES
Truck has ABS and Traction Control warning lights alerting. Itermittent failure of brake system. Responsible for an accident 4/13/2026. Dealership has not notified but are sending out recall letters for July 2026. I have a video that illustrates the issues with ABS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11747988July 2, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL
My vehicle experienced the exact component failure described in NHTSA Recall 24V-896 (FCA Campaign C4B), but my VIN is currently excluded due to the manufacturing date window." My truck's build date was 01/17. The following warning lights appeared (ABS, Traction Control/ESC) and I lost auxiliary cruise control. An independent shop diagnosed the failed Hydraulic Control Unit (HCU) / ABS pump motor and I had to pay out of pocket ($750) to restore the safety features of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746758June 26, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
Failing ABS hydraulic control module is causing a dash warning lamp accompanied with an alarm noise and check abs system displayed. This has been going on since I purchased the truck in July 2025. In the beginning the light/alarm/message was not happening too often. Now it is so often that I can barely stand to drive it anywhere. Last week I drove to the store and back home which is about 15 miles. I counted over 100 events in that span. I understand there is a current safety recall that was issued back in November 2024. In the details of this recall they say the issue could cause collision. If so, why is this taking so long to be resolved? I have contacted the dealer several times and they are well aware of the issue but say there is not a remedy yet. However, they offered to replace the HCU with the same one but I pay for it and I will likely end up with the same problem down the road. That just seems absurd to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744926June 18, 2026
POWER TRAIN
The Variable Geometry Turbo (VGT) actuator stuck and failed causing also the turbo fan to heat degradation that needed also to be replace. Cost of damage was $4680.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744541June 16, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The dealer was contacted several times; however, the contact was informed that the parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact stated that the vehicle was unsafe, and that a recall related to the failure had been open for more than twenty-four months. In addition, the contact stated that the vehicle was used for camping and towing. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the dealer for assistance. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744072June 14, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle: 2017 Ram 2500 4x4 Diesel NHTSA Recall Number: 24V-896 Manufacturer Recall Number: C4B My vehicle is subject to Recall 24V-896 involving a Brake Hydraulic Control Unit (HCU) that may fail and cause intermittent loss of ABS, Electronic Stability Control, and Traction Control. Beginning around September 2025, my vehicle started experiencing intermittent ABS and Electronic Braking System warning lights while driving. The warnings occur randomly during vehicle operation and not only at startup. I have contacted and visited my Ram dealership multiple times regarding both the recall and the active warning lights. The dealership advised that recall parts were not available and did not perform a diagnosis of the warning lights. I was informed that the recall remedy was unavailable and was not provided a determination regarding whether the vehicle was safe to operate. Because the dealership would not diagnose the active warning condition, I paid for an independent inspection. On March 5, 2026, an independent repair facility diagnosed Diagnostic Trouble Code C0020-01 (ABS Pump Motor Control Failure). Their inspection notes state that they flow-tested the ABS system and determined that the ABS module was faulty. The symptoms currently being experienced by my vehicle appear consistent with the failure mode described in Recall 24V-896, which states that a failing HCU may initially result in intermittent loss of ABS and traction control before progressing to permanent loss. As of June 2026, the recall remains incomplete and the remedy is still unavailable. I am concerned that the vehicle is exhibiting symptoms consistent with the recalled defect while no repair is available. I am requesting NHTSA review the delay in providing a remedy and the safety implications of vehicles experiencing active symptoms associated with this recall while parts remain unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742174June 4, 2026
SERVICE BRAKES
My truck has been dinging with the hydronic control module since 40,000 miles. That was 7 years ago. Now there is a recall and it’s been months without a solution. Please do whatever you can to make RAM fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741756June 3, 2026
SERVICE BRAKES
The manufacturer is unable to properly provide a fix for Recall 24V-896 and my vehicle ABS and Traction Control is intermittent. This recall was issues in November of 2024. According to FCA's website, parts are still not available to repair this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741024May 30, 2026
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Safety recall has been outstanding for a very long time, the status on this site and on the Ram truck site has stated it is not available without any resolution in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740435May 27, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. In addition, the contact stated that when the ABS warning light illuminated, the cruise control feature was deactivated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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