Ram 2500 Complaints (2014)

344 consumer complaints on file.

#10627954August 25, 2014
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
THIS VEHICLE HAS THE WORST ACCELERATION AND TAKE OFF I HAVE EVER NOTICED. IF I HAD TO GET OUT OF THE WAY OF SOMETHING, I WOULD NOT BE ABLE TOO. IF NOT FIXED THIS WILL DEFIANTLY CAUSE AN ACCIDENT. I CAN'T EVEN PULL OUT ONTO THE HIGHWAY AND GET UP TO THE SAME SPEED AS OTHER TRAFFIC. WHEN I GOT IN MY WRECK IN JUNE I WAS TRYING TO PASS SOMEONE WHO WAS DRIVING SLOW AND I COULD NOT GET AROUND THEM QUICK ENOUGH AND THEY CUT ME OFF CAUSING OUR VEHICLE TO COLLIDE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628040August 25, 2014
ENGINE
I OWN A 2014 RAM 2500 CREW CAB WITH A CUMMINS DIESEL MOTOR WITH <5000 MILES. I PURCHASED THE VEHICLE BRAND NEW FROM A RAM DEALER ON 5.28.14. ON 8/24 I PUT THE VEHICLE INTO DRIVE AND THE RPMS IMMEDIATELY CLIMBED AND THE VEHICLE ACCELERATED COMPLETELY ON ITS OWN. I WAS NOT PUSHING THE ACCELERATOR WHATSOEVER. I WAS ABLE TO SLOW THE VEHICLE DOWN, BUT IT WAS DIFFICULT TO DO AND STRAINED THE BRAKES. IMMEDIATELY AFTER I LET OFF THE BRAKES THE VEHICLE IMMEDIATELY ACCELERATED AGAIN COMPLETELY ON ITS OWN. WITHIN 7 OR 8 SECOND THE VEHICLE WAS TRAVELING 50 MPH AND WAS ACCELERATING AT FULL SPEED--COMPLETELY ON ITS OWN. I SLAMMED ON THE BRAKES TO STOP AT A RED LIGHT AND WAS ALMOST UNABLE TO STOP. WHILE STOPPED AT THE RED LIGHT THE VEHICLE WAS STILL LUNGING FORWARD AS THE RPMS REMAINED HIGH.WHEN I LEFT OFF THE ACCELERATOR, THE VEHICLE TOOK OFF ON ITS OWN AGAIN. AT THIS POINT I WAS EXTREMELY CONCERNED AS I WAS NOT SURE IF I WOULD BE ABLE TO STOP IT AGAIN. A MESSAGE APPEARED ON THE SCREEN THAT SAID "SERVICE ELECTRONIC SPEED CONTROL." I WAS FINALLY ABLE TO STOP THE VEHICLE AGAIN AND I COULD SMELL THE BRAKES WHEN I TURNED IT OFF THIS TIME BECAUSE OF THE STRAIN TRYING TO STOP THE VEHICLE. OBVIOUSLY, I AM NOT DRIVING THE VEHICLE AT THIS TIME. MY SON WAS IN THE TRUCK AND WE COULD HAVE BEEN EASILY KILLED OR KILLED SOMEONE ELSE. I HAVE NOT YET CONTACTED THE DEALER (WILL DO SO TODAY), BUT WANTED TO REPORT THIS ASAP BECAUSE OF HOW SERIOUS OF AN ISSUE THIS IS. I HOPE THIS IS TAKEN SERIOUSLY. I DON'T WANT ANYONE TO GET HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627799August 23, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, DIESEL
THERE IS ABOUT A 1 FULL SECOND DELAY FROM THE MOMENT YOU PRESS THE ACCELERATOR AND THE MOMENT THE TRUCK ACCELERATES. I HAVE READ IT IS JUST SOMETHING YOU GET USED TO AND I HAVE TRIED. I REALIZED HOW DANGEROUS IT REALLY IS WHILE VISITING MY IN-LAWS LAST MONTH. THE STREET LEAVING THEIR COMMUNITY EXITS ON TO A 45 MPH ROAD WHERE THE INTERSECTION IS ON A BLIND CURB AND OVERGROWN. SEVERAL TIMES DURING MY VISIT I WOULD PRESS THE ACCELERATOR AND DURING THE FULL SECOND DELAY, A CAR WOULD COME INTO MY LINE OF SIGHT. I WOULD IMMEDIATELY HAVE TO GO INTO EVASIVE MANEUVERS TO AVOID A COLLISION. WHILE OVERGROWN BLIND INTERSECTIONS AREN'T THE NORM, THEY DO EXIT AND THE DELAY IN ACCELERATION ENDANGERS OCCUPANTS IN MY VEHICLE AS WELL AS OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626220August 19, 2014
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626014August 18, 2014
VEHICLE SPEED CONTROL, STRUCTURE:BODY, SERVICE BRAKES
I LOWERED PASSENGER REAR WINDOW. AIR CAME IN I ALL MOST LOST CONTROL OF MY TRUCK..PASSENGER FRONT SEAT VIBE RATED SO BAD IT CAME LOSE FROM FLOOR.. DODGE GARAGE SAID THIS IS NOT THEIR PROBLEM.. PEOPLE NEED TO KNOW ABOUT THIS PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621562August 11, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618452August 3, 2014
STEERING
DRIVING ON IDAHO HIGHWAY 21, SPEED LIMIT IS 45 WITH SLOWER SPEEDS REQUIRED AROUND CORNERS DUE TO THE WINDY ROAD. I WAS TRAVELING SOUTH AT APPROX MILE POST 26 ABOUT TO ENTER A SHARP RIGHT HAND CORNER AND SUDDENLY THE STEERING WHEEL WAS COMPLETELY LOOSE AND ROTATED WITHOUT MAKING ANY CHANGES IN THE TRUCK DIRECTION. ONCE A REALIZED I COULD NOT TURN I QUICKLY SLAMMED ON THE BRAKES AND CAME TO A STOP ON THE OPPOSITE SHOULDER. I BASICALLY CROSSED THE ONCOMING TRAFFIC LANE AND STOPPED JUST BEFORE EXITING THE ROADWAY. I WAS VERY LUCKY THIS CORNER HAD A SMALL TURNOUT AS MOST OF THE CORNERS DO NOT. ONCE THE VEHICLE STOPPED I SHUT OFF THE ENGINE. I IMMEDIATELY NOTICED THE STEERING WHEEL WAS FREE SPINNING WITH AN OBVIOUS MECHANICAL FAILURE. I RESTARTED THE ENGINE WITH THE SAME SYMPTOMS. I WAS ABLE TO MOVE THE TRUCK SLOWLY OUT OF ONCOMING TRAFFIC AND AGAIN SHUT THE ENGINE OFF. THE FRONT TIRES WERE A SLIGHT LEFT ANGLE AND WOULD NOT TURN WHEN THE STEERING WHEEL WAS TURNED. ONCE AGAIN, THE STEERING WHEEL IS FREE SPINNING LIKE IT HAS NO MECHANICAL CONNECTION TO THE ACTUAL STEERING LINKAGE. I CONSIDER THIS A HUGE SAFETY ISSUE AND FEEL VERY FORTUNATE NO ONE WAS IN THE ONCOMING LANES AND ALSO THERE WAS A SMALL TURNOUT SO THE TRUCK DID NOT EXIT THE ROADWAY AND DROP THE APPROX 20 FEET INTO THE CREEK BELOW. TRUCK HAS BEEN TOWED TO THE DEALER IN BOISE IDAHO.(LARRY MILLER DODGE) IT IS SUNDAY SO I WILL FIND OUT TOMORROW WHAT WENT WRONG. ..UPDATED 08/11/14 *BF UPDATED 08/25/14 *BF UPDATED 09/2/2014 *JS *TR UPDATED 05/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616210July 25, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 68 MPH, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE DEF WARNING LIGHT ILLUMINATED AND CHIMES SOUNDED THROUGHOUT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DEF INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,775 AND THE CURRENT MILEAGE WAS 9,820.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616230July 25, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITORING SYSTEM & FIRESTONE TRANSFORCE HT 275/70R18 TIRES I HAVE HAD NUMEROUS PROBLEMS WITH MY TIRE PRESSURE MONITORING SYSTEM AND TIRES. MY TESTING IS FINDING A TIRE PRESSURE VARIANCE OF UP TO 15 PSI BETWEEN HOT AND COLD PRESSURES. ORIGINALLY MY TRUCK WOULD GIVE ME A TPM WARNING MESSAGE WITH 3 PSI VARIANCE. NOW IT HAS BEEN REPROGRAMMED BY CHRYSLER SO IT REQUIRES A 15 PSI VARIANCE. THIS CONCERNS ME AS SUCH A PRESSURE VARIANCE PLACES MY REAR TIRES AT 94 PSI. I AM VERY CONCERNED THAT THESE TIRES WILL BREAK DOWN AND WE WILL SEE A REPEAT OF THE 1980'S FIRESTONE TIRE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616399July 25, 2014
ENGINE
EITHER GOING FROM A DEAD STOP OR WHILE IN TRAFFIC AND APPLYING THE PEDAL TO INCREASE SPEED, THE ENGINE "STALLS" FOR A FEW SECONDS AND THEN RE-GAINS IT NORMAL SPEED. PULLING MY TRAVEL TRAILER AND ATTEMPTING TO PASS A VEHICLE, THE ENGINE STALLED CAUSING ME TO APPLY THE BRAKES AND FALL BACK IN BEHIND THE VEHICLE I WAS ATTEMPTING TO PASS. ENGINE STALLS WHEN NOT TOWING AND WHEN TOWING. MANY CLOSE CALLS FROM BEING HIT DUE TO TRUCK SLOWING DOWN. I VIEW THIS AS OTHERS DO ~ DEAD PEDAL. THIS IS A MAJOR ISSUE THAT THE DEALER FAILS TO UNDERSTAND OR DOESN'T BELIEVE YOU. A FEW MORE TRIPS TO THE DEALER WITH THIS PROBLEM AND I AM GOING TO GO WITH THE "LEMON LAW." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616077July 24, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE VEHICLE ROLLED AWAY 100 YARDS. THE VEHICLE CRASHED INTO A TRACTOR TRAILER. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC BUT WAS NOT DIAGNOSED FOR THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10609865July 11, 2014
ELECTRICAL SYSTEM, TIRES
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A VOLUNTARY MANUFACTURER RECALL. THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO MENTIONED THAT THE DEALER REPLACED THE RF MODULE TWICE AND REPROGRAMMED THE SENSOR FIVE TIMES. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 273. UPDATED 9/11/14*CN THE CONSUMER THE TIRES CONTINUE TO HAVE DRAMATIC PRESSURE CHANGES OVER THE COURSE OF 70 MILES. UPDATED 2/3/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608923July 8, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608952July 8, 2014
VEHICLE SPEED CONTROL
WHILE TRAVELING IN A CONGESTED TRAFFIC AREA, I WANTED TO CHANGE LANES AND WHEN I PRESSED ON THE ACCELERATOR PEDAL THERE WAS NO RESPONSE FOR 2 TO 3 SECONDS LEAVING ME STRANDED IN BETWEEN LANES AND I WAS ALMOST HIT FROM BEHIND! *JS THIS HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607687July 2, 2014
ELECTRICAL SYSTEM
WHILE TRAVELING ON AN INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, I SHIFTED IN MY SEAT AND MY KNEE HIT THE KEY FOB AND THE CAR'S IGNITION TURNED OFF. FORTUNATELY, THERE WERE NO OTHER VEHICLES AROUND ME AND I WAS ABLE TO COAST TO A STOP AND RE-START THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606481June 27, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO EITHER THE OEM DOOR STICKER SETTING NOR THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT SETTING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVERINFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVERINFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606486June 27, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO EITHER THE OEM DOOR STICKER SETTING NOR THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT SETTING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVERINFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVERINFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. THE REAR TIRES HAVE TO HAVE AT LEAST 80 PSI, A CONDITION OF OVER INFLATION WITHOUT A MAXIMUM CARGO LOAD. THIS MAKES FOR POOR CONTROL ON WET OR ICY ROADS AND LEADS TO PREMATURE TIRE WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606066June 25, 2014
VEHICLE SPEED CONTROL
DEAD PEDAL AFTER LIFTING OFF THROTTLE COMPLETELY AND THEN REAPPLYING THROTTLE. HAVE TO WAIT 2-3 SECONDS BEFORE TRUCK DOES ANYTHING AND ITS NOT TURBO LAG. I'VE TRIED ROLLING OFF THE THROTTLE AND ALSO LIFTING OFF THROTTLE QUICKLY AND IT MAKES NO DIFFERENCE, THERE IS NO RESPONSE AT ALL FROM THE TRUCK FOR AN UNSAFE AMOUNT OF TIME. GOING THROUGH INTERSECTIONS IT CAN BE SCARY AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605723June 24, 2014
FUEL SYSTEM, DIESEL, VEHICLE SPEED CONTROL
WENT TO MAKE A LEFT TURN ACROSS TRAFFIC AT AN INTERSECTION, STARTED TO GO THEN LET OFF THE ACCELERATOR WHEN I SAW ANOTHER CAR COME FROM BEHIND A VEHICLE AND SPEED AROUND IT. BUT THEN I REALIZED I WAS IN THE WAY OF THE ON COMING TRAFFIC SO I PUSHED THE ACCELERATOR DOWN HARD COMPLETE MY LEFT TURN AND GET OUT OF THE WAY OF ON COMING TRAFFIC. WHEN I DID THIS THE TRUCK DIDN'T GO ANYWHERE FOR A COUPLE SECONDS, THEN IT WENT. IT SEEMED TO HAVE A DELAYED LAG TO THE ACCELERATION. I MADE MY TURN WITHOUT HAVING AN ACCIDENT, BUT THE CAR TRAVELING THE OTHER DIRECTION DID HAVE TO SLOW WAY DOWN AND HONK THEIR HORN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS AND NOW I KNOW FIRST HAND HOW BAD IT IS. I DO FEEL LIKE THIS COULD BE AN ISSUE WITH SAFETY IF A VEHICLE CAN NOT GET OUT OF THE WAY OF ON COMING TRAFFIC IF THE ACCELERATOR GOES "DEAD" FOR A FEW SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587789May 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A SMALL FIRE THAT ORIGINATED FROM UNDER THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE ELECTRICAL WIRES AND INSULATION THAT WAS UNDER THE VEHICLE HAD CAUSED THE FIRE. THE CONTACT WAS UNSURE AS TO WHETHER OR NOT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THE FIRE CHIEF THAT WAS CALLED TO THE SCENE OF THE FIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 2,700. ..UPDATED 08/11/14 *BF UPDATED 08/19/2014 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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