Ram 2500 Complaints (2014)

344 consumer complaints on file.

#10850769March 21, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO WOBBLE. UPON FURTHER INSPECTION, THE FRONT DRIVER SIDE WHEEL LOOKED AS THOUGH IT WERE ABOUT TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND HUB ASSEMBLIES FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849930March 16, 2016
SUSPENSION
I HAVE CONTACTED THE DALLAS DODGE DEALER ON 3 OCCASIONS TO HAVE THE R46/NHTSA 15V-541 SAFETY RECALL CORRECTED AND THEY CONTINUE TO STATE THEY HAVE NO ESTIMATION OF WHEN THEY WILL HAVE THE PARTS TO CORRECT THIS HAZARD. I USE MY TRUCK TO HAUL AN RV AND I AM CONCERNED THAT THIS PART COULD FAIL DURING TOWING. THIS ISSUE IS CAUSING ME TO NOT USE MY TRUCK FOR ITS INTENDED PURPOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846381March 14, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840466March 8, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839820March 4, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839612March 3, 2016
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839492March 2, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE AT A STOP SIGN AND MAKING A LEFT TURN, THE VEHICLE REAR END WAS SHAKING VIOLENTLY. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT LOSS CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY WOULD CAUSE THE VEHICLE REAR END TO SHAKE VIOLENTLY. AS A RESULT, THE FRONT TRACK BAR BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,820.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10839506March 2, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839008February 29, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839089February 29, 2016
STEERING
FOUND THE LOCK NUTS AND SLEEVE LOOSE ON THE DRAG LINK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837302February 20, 2016
UNKNOWN OR OTHER
TAKATA RECALL. I BOUGHT THIS TRUCK FROM DEALER , IN 3MILES I SMELT EXHAUST SMOKE LEAK TO INSIDE OF MY CAR, LATER IN ABOUT WEEK I SMELT AGAIN , THEN LATER AGAIN SO I WENT TO DEALER TO VISIT ABOUT IT. THEY ARE CHECKED AND SAID NO PROBLEMS. LATER ON I HAD THE SAME SMELL IN MY CAB ONCE IN A WILE SO I HAD TO OPEN WINDOWS , I TOOK IT TO SIOUX FALLS DEALERSHIP THEY REPLACE TURBO AT 9455ML SAYING THAT THIS WAS A PROBLEM. LATER ON 4-27-15 I HAD A SAME PROBLEM, TOOK IT TO DEALER AGAIN THEY SAID NO LEAKS FOUND ,7-16-15 THEY COUDNT FIX IT AGAIN. 9-02-15 THEY CHECKED AT THE SHOP AND DIDN'T FIT THE PROBLEM! I TALKED TO SERVICE MANAGER MIKE LAVIN SIOUX FALLS SD ABOUT THIS PROBLEM MANY TIMES AND HE SAID TO ME THAT HE HAS A FRIEND WITH EXACTLY SAME TRUCK EVEN WHITE IN COLOR THAT HE HAD A SAME PROBLEM AND ENDED UP TO TRADE IN FOR NEW TRUCK. THIS PROBLEM OF HEAVY SHOT OF EXHAUST SMOKE SMELL INSIDE OF MY CAR REPEAT CONTINUALLY SO I CANT DRIVE IT MUCH WITH MY FEMALE AND NOT MUCH IN COLD DAYS SINCE I NEED TO OPEN WINDOWS ONES IN A VILE BUT IT COLD OUT AND LOTS OF TIMES WINDOWS FROZEN AND DON'T OPENS , KNOW IT IS VERY DANGEROUS TO BREATH CAUSE HEALTH PROBLEMS AND MAKES A CANCER.PLEASE PLEASE PLEASE HELP ME, I PAID OVER 42000 DOLLASRS TO USE THIS TRUCK AND I CANT USE IT NORMALLY! LOTS OF TIME I NEED TO TAKE MY BABY WITH ME TO DO SOME WORK ( SINCE I CANT LEAVE HER HOME ALONE) , BUT I CANT TAKE HER BECAUSE OF THIS EXHAUST SMOKE SMELL IN SIDE OF CAB, I DON'T WANT TO KILL MY BABY , PLEASE HELP ME! I ALREADY REPORTED TO OFFICE OF ATTORNEY GENERAL AND THEY DIDN'T HELP ME AT ALL. I HAVE ALL PAPERS FROM DEALER AND CAN NOT FIX IT EVEN IF THIS TRUCK UNDER WARRANTY, THEY ALWAYS PUSHING ME FURTHER SO MY WARRANTY WILL BE EXPIRED AND THEN THEY WILL CHARGE ME MONEY TO FIX IT.I DON'T KNOW WHAT TO DO ANYMORE, I HAVE NO MONEY FOR LAWYERS . I HEARD LOTS OF PEOPLE HAVE THIS PROBLEMS. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837151February 19, 2016
AIR BAGS, SEAT BELTS, STEERING, EQUIPMENT
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V461000 (EQUIPMENT), 15V459000 (AIR BAGS), AND 15V460000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836850February 18, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836615February 17, 2016
STRUCTURE:BODY
PAINT BLISTERS LEFT REAR LOWER QUARTER PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836501February 16, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT EXPERIENCED A POWER STEERING FAILURE MONTHS BEFORE BEING NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE AND CONTINUED TO RANDOMLY VEER TO THE LEFT WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY APPLY FORCE TO ENSURE THE STEERING WHEEL WAS STABLE WHILE THE VEHICLE WAS IN MOTION, AS WELL AS WHEN HAULING A TRAILER. THE CONTACT CALLED MORE THAN TWO DEALERS TO TRY TO GET THE VEHICLE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT. THE VEHICLE WAS TAKEN TO THE DEALER FIVE MORE TIMES, BUT A PERMANENT REMEDY WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THREE DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE DEALER INDICATED THAT THEY INSPECTED THE VEHICLE AND THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE, WHICH WAS PARKED FOR LONGER THAN A MONTH. THE APPROXIMATE FAILURE MILEAGE WAS 120. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825715February 11, 2016
SUSPENSION
R46/ NHTSA 15V-541. RECALL ISSUED AUGUST 2015. THEY STILL DON'T HAVE REPAIR PARTS AVAILABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825701February 11, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER DID NOT INDICATE IF THE CONTACT WOULD BE PLACED ON A WAITING LIST FOR MONTHS AND DID NOT PROVIDE A FOLLOW-UP CALL. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ UPDATED 05/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824056February 3, 2016
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 75 MPH AND MAKING A RIGHT TURN, THERE WAS A LOUD NOISE UNDER THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT BRACKET DETACHED FROM THE FRAME, WHICH PREVENTED THE TIRES FROM TURNING LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V4060000 (AIR BAGS, SEAT BELTS), AND 15V459000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. PARTS DISTRIBUTION DISCONNECT, VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823635February 1, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
MY 8,000LB TRAILER WILL NOT SLOW DOWN EVEN AFTER ADJUSTING AND CHECKING ALL 4 ELECTRIC BRAKES. F-150 HOOKED UP TO SAME TRAILER IN SAME CONDITION WILL STOP THE TRAILER VERY FAST. MANY PEOPLE ARE HAVING THIS ISSUE. SEE BELOW: CONTINENTAL MAKES THE ITBM FOR CHRYSLER TO CHRYSLER'S REQUIREMENTS. ITBM WAS REDESIGNED FOR MY13 AND WAS USED IN 2013 AND 2014 PRODUCTION WHICH HAD A NEWLY DESIGNED ELECTRICAL ARCHITECTURE INTRODUCED FOR THE 2013 MODEL YEAR. THE NEW ARCHITECTURE CHANGED THE TRADITIONAL BRAKE SWITCH SIGNAL AND MADE IT IMPOSSIBLE FOR AFTER MARKET TRAILER BRAKE SOLUTIONS UNTIL THE AFTER MARKET DEVELOPED AN INTERFACE CABLE. CHRYSLER AGAIN CHANGED THE BRAKE SIGNAL BACK TO TRADITIONAL SIGNALING BUT FOR AN UNKNOWN REASON (AND ALSO UNDOCUMENTED), DESIGNED A 70% MAXIMUM OUTPUT FROM THE ITBM AT SPEEDS BELOW 30MPH. WHAT MAKES THIS MOVE MORE MYSTERIOUS IS THE MANUAL SLIDE ON THE ITBM, TYPICALLY USED TO SET THE GAIN OF THE ITBM'S OUTPUT, WILL NOT PUT OUT MAXIMUM BRAKING, BUT IS ALSO LIMITED TO THE 70% RULE MAKING SETTING YOUR GAIN IMPOSSIBLE AS INSTRUCTED BY THE OWNERS' MANUAL. WE ARE ALL WAITING FOR SOMETHING TO HAPPEN FROM CHRYSLER, ALL THAT IS NEEDED IS A SOFTWARE UPDATE. I WAS TOLD BY CHRYSLER, IF A CHANGE WAS MADE, IT WOULD BE INTRODUCED IN THE NEXT RAM HD REFRESH NOW SCHEDULED FOR 2019. THAT WAS BEFORE MORE NOISE ABOUT THIS ISSUE. DEPENDING ON WHAT VOLTAGE YOUR TRAILER'S BRAKES REQUIRE FOR FORCEFUL STOPPING DETERMINES IF YOU WILL SEE THE 70% RULE ISSUE. FOR EXAMPLE, MY MONTANA NEEDS 10.5 VOLTS FOR A FORCEFUL STOP, I'M OUT OF LUCK. MY UTILITY TRAILER ONLY NEED 6 VOLTS, NO PROBLEM, JUST DIFFICULT SETTING THE GAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823001January 29, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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