Ram 2500 Complaints (2017)

698 consumer complaints on file.

#11611114August 27, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2017 Ram 2500 crew cab ABS light on know traction control light on will not engage in 4x4 because ABS light on Code said ABS C0020-01 ding,ding,ding,ding always.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610606August 24, 2024
SERVICE BRAKES
ABS/traction control lights keep coming on due to something wrong in the ABS HCU and/or control module with fault code C0020. It is my understanding that almost all 2017/2018 2500s & 3500s are affected. This needs to be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610056August 21, 2024
SERVICE BRAKES
ABS failure code. Very inconsistent. Has been repaired yet still throws the code when it rains or hitting a bump. Frustrating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610107August 21, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS and traction control light flashing randomly. Causing cruise control to shut off randomly. Caused by faulty ABS modal, and or HCU. This is a know major issue with 2017 rams with parts not even currently available to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609779August 20, 2024
SERVICE BRAKES
Dash warning lights service abs brakes and 4 wheel drive and cruise control doesn't work with the lights on. Mopar does not have the parts or nohow to fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609463August 19, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Truck has had two ABS units replaced under warranty for the code C0020-01. Now a year after the last replacement the code has come back and needs the ABS unit replaced again. FCA knows there is an issue with these and continue to sell and install parts that they know will fail. This will cause the loss of ABS braking, traction control and trailer braking. Someone need to force FCA to provide a "correct" repair and ungraded parts for this error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609184August 18, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle has an intermittent ABS TCS warning that Dodge refuses to recall and fix. The warning light goes off incessantly it should be a recall and Dodge has known about the problem for 7 years at a minimum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608989August 16, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS/HCU defect. Vehicle does not stop properly without ABS and parts arnt available. Warning chime will not clear and unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608213August 13, 2024
ENGINE
Cam shaft lobe rounded off, causing sudden loss of power and misfire on cylinder 7. The first time this happened there was no warning or signs of trouble. I was traveling at highway speeds and the vehicle violently shook and speed unexpectedly dropped. Had to limp the truck off the highway with choppy acceleration while the steering wheel shook. This could of easily caused a serious accident at highway speeds. The damaged cam shaft caused damage to cylinder 7. Cylinder 7 now has low compression. The check engine light is now on and the engine makes a ticking noise. The mechanic, Homestead Auto, ordered a rebuilt engine to replace the engine in my truck. Estimated delivery is several months. Estimated costs of repair is $8500. The truck with the damaged engine is available for inspection at my house. The vehicle has only been inspected by my mechanic at Homestead Auto. The mechanic said this is a well known and common problem with Hemi engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608134August 13, 2024
SERVICE BRAKES
ABS LIGHTS AND TRACTION CONTROL DASH LIGHTS INDICATE PROBLEM. ERROR CODE IS : ANTI-LOCK BRAKE SYSTEM C0020-01 I am not protected from the anti-lock brake system that could potentially save my passengers and my life.I am no longer able to use cruise control as I paid for. online states parts are unavailable. Cost of fixing should be covered by manufacture as I have less than 40,000 miles on my truck and have it serviced regularly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607995August 12, 2024
SERVICE BRAKES
The anti locking brake light comes on and goes off all of the time. It's very annoying with it ringing when the light comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607717August 10, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Service ABS Electronic Braking System Message, ABS as well as Traction Control light intermittently coming on and shutting off, Sometimes staying illuminated awhile then going back to coming on Intermittently. Took to shop and ran diagnostic trouble codes on truck. The trouble codes saying ABS/HCU Pump Module Electrical Failure. Recommended fix is to replace ABS Pump Module. I am aware of the class action lawsuit and this same issue on most all 2017-2018 Ram 2500 trucks. The problem I am presented with now is, The ABS Pump Module is on national back order which is making it extremely difficult to find a replacement. I am now left with a truck that is unsafe to drive as a father and husband due to the vehicles Antilocking Brake System not functioning at all as well as the Traction Control System not functioning at all. Due to these issues when I am forced to operate the truck for commute to and from work and day to day purposes I am now putting my family, myself and everyone on the road at risk as there is no immediate solution to the problem at hand. This is wildly unacceptable just as well as it is wrong in every aspect to be put in the position that I could possibly injure or kill another family on the road simply because this issue is going through political channels and I have not other option but to continue to operate the vehicle for day to day life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606970August 7, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
Service ABS comes on and off randomly. When cruising at highway speeds, it causes the random shutdown of cruise control when not expecting it. This is very dangerous. Dealer states parts are on back order for years and they also state that it won’t fix the issue long term anyways. How has this issue not resulted in a safety recall!? I’ve read that thousands are plagued with this same exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607105August 7, 2024
SERVICE BRAKES
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606627August 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
2017 Ram 2500 ABS Pump Module was replaced before at 33,549 miles in May 2021 ABS and TCS Lights keep coming on now again at less than 49,000 miles. This is not an uncommon problem it seems, so I am adding my incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606654August 5, 2024
SERVICE BRAKES
The ABS sensor light and Anti Brake light warnings both suddenly came on. I was only way to have my tires rotated so they ran the tester on it and came up with code C0020-1. ABS motor pump control and General electrical failure. I did some searching and found that this happens a lot and there is not a consensus as to what causes it or how to fix it. Also references to a faulty part. I have the part numbers. They recommended that people having this issue report it to you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606313August 4, 2024
SERVICE BRAKES
Abs module in limp mode with 45k miles think they have a problem by the looks of all the people on forums that have the same issue. No ABS while this is faulting and they have no fix got to love it I feel so safe now driving around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606310August 3, 2024
SERVICE BRAKES
Abs module and hcu failure. Must be replaced AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606098August 2, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
At approximately 101,000 miles, the service Electronic Braking system and service Antilock Braking system warnings began showing up intermittently on the dash. I have taken the vehicle to a dealership and have been quoted between $1,500 and $3,000 for repairs once parts are available, with a 6 month wait for parts. I was notified that parts had become unavailable in the second half of 2023. I have lost cruise control and slight braking performance due to this on top of the nonstop annoying dinging going on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606099August 2, 2024
ENGINE, FUEL/PROPULSION SYSTEM
This is preventative for myself but multiple others have been affected by this manufacturing issue. The factory grid heater has a bolt and stud on the bottom side of it. From heat and deterioration the bolt has a tendency to fall off, which then sends it through the intake manifold where it winds up inside cylinder #6. See these links for more information: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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