Ram 2500 Service Bulletins (2021)

556 manufacturer communications on file.

• January 20, 2023•Document ID: 10231785

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-014-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to 39.92 Software Version Text displayed on radio ?Installing pop up message? for entire key cycle. Improper NAV search results. Lost SXM presets after remote start through Uconnect app. Rear shelf speaker crackles/popping noise. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 37.4, 39.1, 39.5, 39.6, 39.62, 39.7 or 39.74 to 39.92.

  Associated Products (3)

  2021 Ram 15002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231785-0001.pdf↗
• January 6, 2023•Document ID: 10231721

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2324000002

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Customer Indicates Heat Is Blowing Warm Not Hot.

  Associated Products (11)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 35002021 Ram 15002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231721-0001.pdf↗
• January 6, 2023•Document ID: 10231711

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2323000002

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Washer Light On And Will Not Turn Off After Adding Washer Solvent.

  Associated Products (77)

  2023 Chrysler Pacifica2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Wrangler2022 Ram 15002022 Ram 2500+ 57 more
  Associated Documents

  • DownloadMC-10231711-0001.pdf↗
• January 5, 2023•Document ID: 10231712

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; EXTERIOR LIGHTING

  Mfr Comm. #:

  S1625000003 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

  Associated Products (33)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 45002020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 25002019 Ram 35002019 Ram 45002018 Ram 25002018 Ram 35002018 Ram 45002017 Ram 25002017 Ram 3500+ 13 more
  Associated Documents

  • DownloadMC-10231712-0001.pdf↗
• December 21, 2022•Document ID: 10229768

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

  Mfr Comm. #:

  S2214000005

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Upgrading To A Larger Capacity Fuel Tanks

  Associated Products (20)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10229768-0001.pdf↗
• December 16, 2022•Document ID: 10229819

  Service Bulletin/Repair Instructions
  WHEELS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; PARKING BRAKE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  08-234-22

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 55002020 Chrysler Pacifica2020 Ram 25002020 Ram 35002020 Ram 55002019 Chrysler Pacifica2019 Ram 25002019 Ram 35002019 Ram 55002018 Chrysler Pacifica
  Associated Documents

  • DownloadMC-10229819-0001.pdf↗
• December 16, 2022•Document ID: 10229759

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  S2207000003

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

  Associated Products (20)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10229759-0001.pdf↗
• December 15, 2022•Document ID: 10229810

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  31-002-22

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

  Associated Products (168)

  2023 Alfa Romeo Stelvio2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee+ 148 more
  Associated Documents

  • DownloadMC-10229810-0001.pdf↗
• December 15, 2022•Document ID: 10229710

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9100112

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. 68445548A$ - Cover, Cylinder Head (includes gasket); 2. 05179087A$ - Housing, Rocker Arm; 3. 68005453A$ - Bolt and Grommet, Cylinder Head Cover to Cylinder Head (qty 6); 4. 05114418A$ - Gasket, Rocker Arm Housing; Engineering requires these parts for analysis to determine root cause of the leak. Once the repairs are complete, please contact FCA Redacted Content to set up a Fast Track for the return of the parts.

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10229710-0001.pdf↗
• December 14, 2022•Document ID: 10229756

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000194

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Right or Left Reverse Back Up Lamp Inoperative, Cluster Warning Message for a Lamp Out

  Associated Products (3)

  2021 Ram 25002020 Ram 25002019 Ram 2500
  Associated Documents

  • DownloadMC-10229756-0001.pdf↗
• November 10, 2022•Document ID: 10230405

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100008

  Date Added:

  January 17, 2023

  Manufacturer:

  DODGE

  Summary

  Telematic box module 2

  Associated Products (42)

  2022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Renegade2022 Jeep Wagoneer2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500+ 22 more
  Associated Documents

  • DownloadMC-10230405-0001.pdf↗
• November 4, 2022•Document ID: 10230407

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING

  Mfr Comm. #:

  9100096

  Date Added:

  January 17, 2023

  Manufacturer:

  DODGE

  Summary

  Base Headlamp Bright, Base Headlamp Black

  Associated Products (42)

  2022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Renegade2022 Jeep Wagoneer2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500+ 22 more
  Associated Documents

  • DownloadMC-10230407-0001.pdf↗
• October 26, 2022•Document ID: 10227721

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  S228A000028

  Date Added:

  December 12, 2022

  Manufacturer:

  DODGE

  Summary

  Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

  Associated Products (69)

  2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 2500+ 49 more
  Associated Documents

  • DownloadMC-10227721-0001.pdf↗
• September 28, 2022•Document ID: 10226009

  Service Bulletin/Repair Instructions
  VISIBILITY; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  S2223000070

  Date Added:

  November 7, 2022

  Manufacturer:

  RAM

  Summary

  Exterior Mirror Lamp Service

  Associated Products (20)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10226009-0001.pdf↗
• September 27, 2022•Document ID: 10226006

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR; BACK OVER PREVENTION; BACK OVER PREVENTION:DISPLAY FUNCTION

  Mfr Comm. #:

  S1808000097

  Date Added:

  November 7, 2022

  Manufacturer:

  RAM

  Summary

  Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

  Associated Products (18)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 3500
  Associated Documents

  • DownloadMC-10226006-0001.pdf↗
• September 22, 2022•Document ID: 10226002

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  S2214000003

  Date Added:

  November 7, 2022

  Manufacturer:

  RAM

  Summary

  Guidelines For The Use Of Alternative Diesel Fuels.

  Associated Products (50)

  2022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Jeep Gladiator2021 Jeep Wrangler2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500+ 30 more
  Associated Documents

  • DownloadMC-10226002-0001.pdf↗
• September 22, 2022•Document ID: 10225999

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  S2208000162

  Date Added:

  November 7, 2022

  Manufacturer:

  RAM

  Summary

  Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch

  Associated Products (12)

  2022 Ram 15002022 Ram 25002022 Ram 35002021 Ram 15002021 Ram 25002021 Ram 35002020 Ram 15002020 Ram 25002020 Ram 35002019 Ram 15002019 Ram 25002019 Ram 3500
  Associated Documents

  • DownloadMC-10225999-0001.pdf↗
• September 16, 2022•Document ID: 10225992

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

  Mfr Comm. #:

  S2223000063

  Date Added:

  November 7, 2022

  Manufacturer:

  RAM

  Summary

  Ambient Temperature Sensor Servicing.

  Associated Products (35)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500+ 15 more
  Associated Documents

  • DownloadMC-10225992-0001.pdf↗
• September 14, 2022•Document ID: 10225951

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; TRAILER HITCHES; STRUCTURE:BODY:BUMPERS

  Mfr Comm. #:

  9004470

  Date Added:

  November 7, 2022

  Manufacturer:

  RAM

  Summary

  CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

  Associated Products (37)

  2023 Ram 15002023 Ram 25002023 Ram 35002022 Ram 15002022 Ram 25002022 Ram 35002021 Ram 15002021 Ram 25002021 Ram 35002020 Ram 15002020 Ram 25002020 Ram 35002019 Ram 15002019 Ram 25002019 Ram 35002018 Ram 15002018 Ram 25002018 Ram 35002017 Ram 15002017 Ram 2500+ 17 more
  Associated Documents

  • DownloadMC-10225951-0001.pdf↗
• August 30, 2022•Document ID: 10229512

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  S2223000063

  Date Added:

  January 9, 2023

  Manufacturer:

  RAM

  Summary

  Ambient Temperature Sensor Servicing.

  Associated Products (28)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 55002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 5500+ 8 more
  Associated Documents

  • DownloadMC-10229512-0001.pdf↗