Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11427713August 4, 2021
SERVICE BRAKES
Brakes failed to stop truck from bumper to bumper accident, I would've stopped in time but the brakes felt like it was sliding, it wasn't not stopping the truck. I had to quickly release the brake and try again but still manage to hit the truck in front of me. I noticed when I'm drive all day (especially in the heat) by the end of the day when I am using the brake, it takes longer to brake than it did earlier in the day. I assuming the brakes are overheating. Of course I am at fault for the bumper to bumper accident, claim number 31-22T8-87X with State Farm.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11427274July 31, 2021
STEERING
Steering rack fails. The part has been redesigned 12 times to my knowledge with no known fix. Parts to repair vehicles are currently not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427031July 29, 2021
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated upon starting the vehicle, the warning message "Service Axle Wack" appeared on the instrument panel. The vehicle was taken to the dealer who diagnosed that the power train control module had failed. The contact stated that the power train control module was reprogrammed however, the failure recurred while driving. The warning messages "Axle locked" and "Axle Locked, Service" appeared on the instrument panel along with two unknown warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 21,453.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425584July 19, 2021
STEERING
power steering stopped working while driving it. I was going straight on a bridge at the time so I was in no danger, Then it started working after about a half mile. No problem the rest of the day but then each day it did it more and more to the point that it has no power steering now. Called the dealer and I'm taking it in on 7/26/21. The warranty is out by 6000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425185July 16, 2021
STEERING
When turning the steering wheel right I felt a resistance and a grinding/rubbing in the steering system. This has happened several times to both me and my spouse. We have taken it to the dealer, and were told it could not be duplicated. The issue first happened when the truck was less than 6 months old, and just happened again today for maybe the 10th time at just over 2 years and 35,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422417June 26, 2021
ENGINE, POWER TRAIN
The vehicle has a tendency to hesitate when accelerating from a stop. It is as if the engine is stalling and then recovers. It occurs primarily when the engine is cold but has also happened when warmed up This is a safety hazard because it could leave the vehicle subject to collision form approaching traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422266June 25, 2021
UNKNOWN OR OTHER
The vehicle comes with a safety feature that automatically locks the doors when you reach a set speed, I believe it is 15mph. On several occasions, I, as well as two others that I am sure of, have had their arm on the door when the window was open and when the auto door locks engaged, it pinched us, and on three separate occasions, left bruises. I contacted Ram and their independent reviewers said there was no manufacturing defect. I agreed with that but told them that it's a poor design, and at least change the auto door lock feature to engage when the vehicle shifts into gear. Still not the best option but probably the easiest to just change the software. I currently have the auto lock feature disabled, but if this were to happen to somebody while driving, it could distract them long enough to hit something.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11421912June 22, 2021
UNKNOWN OR OTHER
While driving all dash warning lights will come on, windshield wipers come on, power steering stops working, brakes extremely hard to stop vehicle. Warnings states do not turn off vehicle as it may not start again or go into gear. This has happened on two occasions. Have taken truck to dealer on both instances and am advised there are no issues. Last time this happened I took video of everything that was happening and provided to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421519June 20, 2021
ENGINE
Driving on hwy 85 north kind in Atlanta going 65moh in rain truck stalls on 5 lane busy hwy in middle lane almost causes accidents . Engine bogged out and made it to side of road where engine failed to stay on , vehicle shakes when trying to start .....almost killed me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421305June 17, 2021
UNKNOWN OR OTHER
While driving the vehicle shifted out of drive and gave a message stating to put the vehicle in to park and then shift to drive. This has happen twice and the dealership does not know why.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421172June 16, 2021
STEERING
While slowing down from 45mph on a flat level road (over a bridge) prior to making a turn the outer passenger tie rod end completely decoupled from the hub's backing plate. I almost completely lost steering. Had another vehicle been in the area, or had the incident happened a second or two earlier there could have been a crash or even a fatality. I was able to torque steer the vehicle around the turn and bring it to a stop on the adjacent street. I couldn't locate the tie rod nut - so I don't know where it came off. The vehicle was flat bedded to the dealer last night. There were not any warning signs that this part was about to fail before it did. The dealer claims that it only needs an outer tie rod and an alignment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421082June 15, 2021
POWER TRAIN
Check engine light once for the ALTERNATOR and had to have it towed and replaced with only 37,000 miles on it and took two months to get part and repaired after just buying the truck. Now check engine light came on and it’s the code U11E9 which has to deal with the shutters in the front of the truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420248June 9, 2021
TIRES
going down interstate 70 miles per hr no obstructions at all tire blew out kocked fender out of position and tore off wheel well linning big hole all the way across tire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419958June 7, 2021
ELECTRICAL SYSTEM
The instrument cluster goes black, unable to see anything or scroll through tire pressure, fluid temperatures, speed, odometer, fuel economy, etc. It works intermittently, very distracting to drive when the screen flashes or appears to be trying to reboot. Have been to dealer without successful fix by resetting to factory standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419320June 2, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While driving,usually slowing from highway speed,all safety lights turn on on the dash board (cross traffic,anti collision,rear parking,ignition,stabilitrak,check engine).Also vehicle loses power and you can not accelerate.Engine runs on (assuming) 4 cylinders as it starts shaking like it’s misfiring.After you pull over and restart the engine all lights clear except check engine.Vehicle than runs normal.Check engine has cleared twice on me.Once after about 30 and second time after about 50 miles.In both instances I was away from home and had to drive back.The other few times was only a few miles away from dealer.Vehicle is currently at the dealer (7th time) with 35775 miles.Multiple tickets have been opened with FCA.In my own research I have found online forums with identical issues.The dealer is at the liss.Their techs can’t figure it out.They have replaced multiple parts but the issue remains. NOTE:Your system allows me to select three issues at the start of this form but I have three more under ADAS category that I was unable to select.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417642May 18, 2021
STRUCTURE:BODY
Water is leaking into the cab of the truck from the back window. Took the vehicle to dodge and they stated it was an issue with the window and seal and it shouldn't have failed like this. Declined warranty because it isn't covered past 12k miles. Customer service via phone call on 5-17-21 stated windows are similar to brakes and windshield wipers as they wear out and that makes it not a manufacturers issues. The water damage is severe and causes a moldy smell and could comprise the live wires in the third brake light. There was no warnings and there isn't anything caused by the user. This seems to be a known problem that others have reported to the nhtsa and on message boards monitored by Dodge Inc. Seat belts by the water damage had to replaced as they were locking up randomly causing child restraint to get too tight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416240May 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
THE CAR IS OFF AND THE RADIO TURNS ON BY ITSELF. WHILE THE CAR IS IN MOTION THE AIRCONDITIONER WORKS OCCASIONALLY (NOT VERY OFTEN) AND WHEN THE AC GOES OUT THE POWER WINDOWS GO OUT AS WELL. THE WARNING SENSORS ON SIDE DO NOT WORK EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416332May 12, 2021
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO SOUTHWEST CHRYSLER DODGE JEEP RAM LOCATED AT 2235 N MAIN ST, CLEBURNE, TX 76033 WHERE IT WAS DIAGNOSED THAT THE RACKET STEERING PINION WAS LOCK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11415767May 10, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE WARNING DISPLAY ON THE SPEEDOMETER ISN'T WORKING. IT'S A 2019 RAM WITH 45K MILES. IT GOES BLANK OR WON'T COME ON. WITHOUT THIS DISPLAY WORKING PROPERLY, DRIVER CANNOT SEE ANY WARNING SUCH AS, DOOR OPEN, TIRE PRESSURE OR ANY IMPORTANT WARNINGS. THE VEHICLE IS DRIVABLE BUT THE WARNING DASH ON THE SPEEDOMETER DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415537May 7, 2021
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED HIS SON WAS REVERSING THE VEHICLE WHEN THE VEHICLE LOST MOTIVE POWER AND BEGAN TO SHUTTER WHEN HITTING A CURB. NO WARNING LIGHTS ILLUMINATED FROM THE VEHICLE. THE DRIVER EXIT THE VEHICLE AND NOTICED A GLARE COMING FROM UNDERNEATH THE VEHICLE, WHEN THE DRIVER LOOKED UNDERNEATH THE VEHICLE HE SAW FIRE COMING FROM THE UNDERNEATH BETWEEN THE FRAME WELDS. THE FIRE DEPARTMENT CAME OUT AND TO EXTINGUISH THE FIRE. NO ONE WAS INJURED. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT, THEN LATER TOWED TO A LOCAL DEALER OLIVIA CHRYSLER CENTER INC (2135 W LINCOLN AVE, OLIVIA, MN 56277 PHONE: (320) 523-2170). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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