Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11448954January 26, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Ram 1500. The contact stated that while the fuel tank was empty, it would not accept gasoline, and the gasoline overflowed out of the fuel tank and onto the contact's arms, which caused chemical burns. The contact received medical treatment for his injury. The vehicle was taken to an independent mechanic and diagnosed with a faulty fuel filter neck. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11448448January 22, 2022
UNKNOWN OR OTHER
The rear window frame cracked. Water leaks into the interior. The window could fall out while traveling and create a road hazard or strike a vehicle behind me. It is a known issue as Ram has updated the part to correct the problem, but refuses to replace due to vehicle being 2 mos out of warranty and only 15k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448246January 20, 2022
UNKNOWN OR OTHER
1. Rear glass seal failed as a result of manufacturer defect allowing water to leak into back of passenger compartment, just below the airbags in the rear/roof of the cab. 2. Concern is that increased moisture inside the passenger compartment may impact the functionality of air bag or other electronic systems. 3 & 4. Rear glass was inspected by the manufacturer and replacement was recommended. Defect with rear glass seal/cracked window frames is documented in MOPAR Technical Service Bulletin (TSB) 23-016-21. This is a known issue to the manufacturer. 5. No warnings other than moisture build-up on the windows inside the passenger compartment and a saturated back seat and carpeting after wet weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447582January 15, 2022
FUEL/PROPULSION SYSTEM
Fuel tank has a cap less tank system that sprays gasoline all over the person pumping it. Most fuel pumps will not let fuel into the tanks causing the person who is fueling the vehicle to be splashed with fuel. The dealership wants $200 just to look at it but a local mechanic says the system is faulty. The emissions are fine and the tank will fill at certain gas stations. There are no warning messages or indications of any kind. You start fueling and bam! You’re covered in gasoline
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11447474January 14, 2022
POWER TRAIN
While driving the truck it will randomly put itself in neutral and the dash will indicate it must shift to P then desired gear and the Gear selector will be blinking D which can only be done by stopping the truck completely. My dealer is unable to duplicate the issue. It has happened 4 times since i,ve owned it new. I have video of it doing it. I see others having the same issue on youtube and on ram forums if you google ram truck must shift to p to select gear. Imagine trying to cross lanes or merge with traffic and have your truck randomly go into neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446344January 5, 2022
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11445697December 31, 2021
ELECTRICAL SYSTEM
Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there’s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it’s just dangerous to not have a dash that works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445444December 29, 2021
STRUCTURE:BODY
Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the Ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior TSB cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444737December 22, 2021
ENGINE
Bolts holding the exhaust manifold to the engine block had broken on both sides. This led to a ticking sound coming from the engine bay while the vehicle was running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444551December 21, 2021
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444349December 19, 2021
FUEL/PROPULSION SYSTEM
gasoline leaking from top of gas tank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443899December 15, 2021
ELECTRICAL SYSTEM, STRUCTURE:BODY
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443908December 15, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443945December 15, 2021
POWER TRAIN
Upon braking and downshifting, transmission occasionally erroneously falls out of gear without user input. The "D" indicator around the shift knob and in the instrument panel display will blink. The instrument panel will also display the message "Shift to P then Desired Gear". A drop in engine RPM can be observed before the erroneous shift. The engine remains running and the transmission remains in a neutral state at this time. This can be dangerous when it occurs upon braking for a railroad crossing or yield and merge situation in which I cannot accelerate into traffic or away from an oncoming train. The transmission can be re-engaged only after shifting to P then back to D.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443801December 14, 2021
POWER TRAIN
Battery went dead, display showed power steering failure and the check engine light was on. I had the code read and it was P1DF3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443828December 14, 2021
STRUCTURE:BODY
Water leaking through the rear window. Headliner gets wet when it rains and when the truck gets washed leaving a smell after it dries. Dealer was notified about a year ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442833December 6, 2021
VISIBILITY/WIPER
My wipers sound like they are grinding when i use them, and are very slow. To the point to where it seems like the wipers motor is quiting. My visibility when it rains will be close to 0 if it is not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442372December 1, 2021
POWER TRAIN
Rear Differential began to grind and make noise. Dealer stated could cause failure and lead to crash if not repaired/replaced. Full diagnosis not complete as of this date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441878November 28, 2021
STEERING
Vehicle makes a noise similar to the antilock braking sound when making right turns. Ram does not have a fix for the issue. The issue is happening more frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441491November 23, 2021
ENGINE
When I was driving roughly 25 to mph I lost all power. Engine was still rubbing and revving because I was pressing the gas but I lost all power to accelerate and no check engine lights were in. All guards were fine and I have over 3/4 of a tank of gas. I have noticed upon acceleration at random times I will have difficultly accelerating. I heard a loud knocking at which time the dealer said it was a lifter. I took it to an independent shop after the service tech Andrew told me it’s a smart motor and will correct itself so no need to make any repairs. I was told at the independent repair shop that I had a manifold problem and they replace the manifold. But today noticed again I’ve lost power and unable to accelerate while going 49 mph. Again told by Andrew that it’s a smart engine and will correct itself however it’sa safety issue when driving the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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