Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11510180March 4, 2023
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
My name is [XXX]. I purchased a 2019 ram limited about three months ago. I noticed every time it rains. The rear of my roof has water stains. And my rear window leaks water. I have pictures and videos to show proof. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509563February 28, 2023
ELECTRICAL SYSTEM, POWER TRAIN
While driving vehicle comes out of drive and into neutral. The driver has to stop and cycle transmission into park and then back into drive leaving the vehicle in the middle of an intersection with heavy traffic. No warnings or messages pre or post event. Dodge dealership has ran a scan and also drove to recreate and was unsuccessful. There is many people experiencing this issue. Just google it. THIS WILL EVENTUALLY KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508562February 22, 2023
UNKNOWN OR OTHER
Deteriorating dash, bubbling and peeling apart. Manufacturing defect with adhesive materials not holding leather to surface.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508383February 21, 2023
POWER TRAIN
I was at a stop sign and when I attempted to cross the intersection my truck started to go but seemed like it lost all power and a warning message popped up on the dash stating to "place truck in park than in gear" after that everything went back to normal, I also had the same thing happened in January. I brought my truck to the dealer and they found and installed a software update that was related to my concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508074February 19, 2023
STEERING, ENGINE, ELECTRICAL SYSTEM
On Jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 Ram 1500 Laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was SNOWING! WITH MY CHILD IN THE TRUCK. No power, no hazard lights NOTHING to keep us from getting hit. I was able to get it jumped went bought a AGM battery and by the time I drove back home which is about 2 miles the new BATTERY WAS DEAD. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my OBD read only power drain with the battery and Engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (V87) 1. System unable to charge battery. 2. Losing power to everything. (Which could have killed us). 3. Only the battery and Engine lights are illuminated. This point to the MGU not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me $3,700.00 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the E-torque systems that means EVERYONE WILL BE SPENDING AN AVERAGE OF $6,000-$9,000 EXTRA ON THE 48V BATTERY You need to do whats right and have this recalled immediately before someone has to die or worse a child dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508111February 19, 2023
ENGINE, SUSPENSION
2019 ram 1500 bighorn 5.7 slowed down truck started shaking really bad , throttle actuator mass airflow, stability control come on. Tried to start it quit and tried again engine started to turn over and stopped no lights nothing local shop said cylinder #8 gone engine locked needs engine 76,844 miles not under warranty had 2 other rams up to almost 150k no problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507890February 17, 2023
FUEL SYSTEM, DIESEL, ENGINE
The contact's husband owns a 2019 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact stated that the check engine warning light was illuminated. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507554February 16, 2023
VISIBILITY/WIPER
Rear window has a defective frame that cracks. These cracks allow water into the cabin of the truck where electrical components are located.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507595February 16, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel became difficult to turn. The contact stated that the power steering failure warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 24,129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507602February 16, 2023
POWER TRAIN
The driver side exhaust manifold is leaking. I have had the passenger side replaced already. That issue occurred around 55,000 miles on my Ram. I am at 80,000 miles now with the driver's side having the same issue. I believe it is a bolt. I can smell exhaust and think this could cause a fire if not corrected. Along with the fire issue, I have noticed a decrease in gas mileage and believe to be experiencing lag or loss of power at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507698February 16, 2023
STRUCTURE:BODY, AIR BAGS, UNKNOWN OR OTHER
Back glass has crack in frame around sliding glass window. Water is leaking into the truck from crack and causing back seat, carpet, ceiling liner and airbags in the ceiling liner to get wet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506926February 13, 2023
UNKNOWN OR OTHER
There frame around the rear sliding window is cracked in two places. Water appears to be getting into the vehicle through the cracks. I've brought this to the local dealer's attntion and they stated that even though it was a common issue, there is no recall yet for this. The headliner in the vehicle also shows water stains near the area where the cracks are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506927February 13, 2023
ELECTRICAL SYSTEM
When I went to go home at the end of the day on Friday, 2/3 around 6 pm the car would not start. I had to call someone to come & give me a jump start. I drove by the auto repair shop in the way home to have them check the battery, they couldn't tell me what was wrong only that the battery was low. On the way home I was turning left when everything started blinking and warning lights came on then everything died completely in the middle of the intersection. No lights, no power to anything. I had to wait 2 hours sitting in the middle of the intersection on a very dark night and almost got hit multiple times. The mechanics at the dealership working on the weekend couldn't figure out what was wrong so I had to wait until Monday, had to pay for a rental for the weekend. On Monday the mechanic was able to find a bulletin for the battery/generator system about a software update that needed to be done. Apparently since there wasn't a recall or complaint about the issue, it was not sent out as a required maintenance issue. This is absolutely crazy to me because it could have been a lot worse if I had been in a different situation when it stopped working. I have filled a complaint with Ram hoping it will go out to other truck owners so they don't find themselves in the same situation. The truck worked fine for a couple of days but when I went to leave the house yesterday, 2/12, Sunday, it clicked but wouldn't turn over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506999February 13, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2019 Ram 1500. The contact stated that the tailgate inadvertently opened without warning. The contact also stated that on a separate occasion, the tailgate failed to open as designed. The vehicle was taken to the dealer where it was diagnosed that the tailgate switch in the handle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506896February 13, 2023
ENGINE
Getting coolant/antifreeze smell coming from the engine compartment inside the truck. Happens when heater is turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506736February 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Rear window seal is leaking which cracked the window frame allowing water to enter behind rear seat leaking onto the wireless control Module making it in operable. The vehicle would not start. This will become a safety issue when driving down the highway/local areas and you loose the module it shuts down the car no power at all. Power steering goes down breaks become more difficult to push. Chrysler knows about the leak but will not do anything. The suggested repair is to replace the rear window at $1600.00 and the Wireless Control Module. My vehicle had 26k miles on it and warranty ran out. I do have an extended Warranty but because the rear window was leaking the wireless control Module is not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506543February 10, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The vehicle lost power, and all of the service lights on the dashboard started lighting up, wipers turned on and off by themselves, headlights turned on and off. Most of the messages stated that service was required on AWD, shifter, parking assist, power steering, brakes...etc. The truck wasn't picking up speed and started shaking. At some point, I felt like the brakes were NOT responding. I was 2 minutes away from home, so I drove home and parked it. I found a few other 5th generation Ram owners online with the same issue. However, I just hit 40k miles on the car, and the basic warranty only covers until 30k miles. If this is a common problem, why isn't there a recall to fix the problem before someone crashes their truck, hurt themselves, or hurt someone else. This only adds to the water leaking from the back window problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506220February 8, 2023
ENGINE
Exhaust manifold bolts broken causing exhaust leak and engine tick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506128February 7, 2023
UNKNOWN OR OTHER
The Ram app does not delete your car if you sell it. Which allows the previous owner to control the car by the app even though they do not own it anymore. The functions they can controled are starting the car, unlocking/locking the car and track it’s location. The ability of this functionality could create dangerous situations. What if a previous owner mistakenly starts the new owners car and it is in a garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505330February 3, 2023
ELECTRICAL SYSTEM, STEERING, FUEL/PROPULSION SYSTEM
We bought this truck used around September of last year and it took a couple of months to start having issues. First, when we would turn the truck on and it would crank, we would hear an occasional knock in the rear end. Like something being reemed out. Recently, one two separate occasions, two separate days, we were going to town and all of a sudden the A/C stopped working and extremely hot air started blowing through the vents and we couldn't turn it off or anything. The knobs to turn off the AC didn't turn it off. The only solution was to pull over on the side of the road and kill the truck and then crank it again. I can only imagine if someone else has this truck and a baby or even elderly was sitting in the vehicle and it changed over like this, it would've suffocated them within minutes, the heat was hotter than heat on a vehicle ever thought about being. Also, our backup camera has had moisture in it after a rain and throws up green lines across the screen. It also has had electrical issues, the radio and whole display will sometimes cut off when the brake pedal is pressed. The radio sometimes cuts off on its own or won't turn off when the button is pushed and sometimes this causes distraction to the driver. There has been a rattle in the steering wheel since we have gotten it. Of course, we have taken it to the dealer from where we bought it because we paid for an extended warranty but they can never find an issue because it doesn't do it while in their presence, even though we have pictures of the malfunction. Also, recently we have noticed that the truck doesn't want to take the gas. It will click off the gas probably 3 or 4 times before we can get the truck filled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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