Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11622783October 30, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622424October 29, 2024
STEERING
Power steering intermittent failure. Doesn’t appear to be related to truck use: it happens when truck is first turned on, happens while driving. The gauge screen turns red, says “Power Steering Unavailable,” and power steering is lost. Power steering dash light turns on. Power steering is lost, sometimes for a second, sometimes for longer. This happens at idle, as well as driving various speeds (20 mph-60 mph). It happens while driving straight and in turns. Thankfully it has only gone out on slow-speed turns so far. It resets when truck is turned off, but will fail a few seconds after turning on. There is a recall for this exact problem. The recall manufacture window ends one month before the manufacture date of our truck. We have contacted a service representative at a dealership and they refused to fix the problem under the recall for that specific problem because our truck’s VIN is one month beyond the recall window. Is there even the slightest possibility that a faulty rack/wiring affected by this recall was installed on the vehicle. The recall date must be expanded. A sudden loss of power steering while driving may have serious consequences, including loss of life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622156October 27, 2024
UNKNOWN OR OTHER
Service Electronic Stability Control error thrown while driving down a main highway. Truck went into max RPM and slowed to 20MPH or less on a high traffic road and could have caused major accident. Truck is currently at the dealer awaiting diagnosis. No warning prior to failure and error message thrown and vehicle is currently on a recall for the same issue for same year make and model, however my VIN is not associated with the recall as of yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621579October 23, 2024
STEERING
As my son was driving down the interstate, the power steering went out and stopped working. And he got a service needed message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621261October 22, 2024
POWER TRAIN
Hemi 5.7L ticking. Took the truck to another mechanic to assess and the engine is filled with metal shavings from a failed assembly at 50k miles. A power train assembly should get at minimum 100k miles before any issues would arrive. A STAR report has been generated on this very issue. However, we purchased this vehicle used with 91 miles on the odometer as it was listed as the previous owner being the manufacturer itself and was used and moved around from showroom to showroom as a floor model. We have no warranty and now must replace the entire engine due to the metal shavings found throughout the engine. Cost to replace is 10k+ which is horrifying an engine must be replaced at 50K miles due to a known product design flaw causing so many of us to experience the same exact issue around 50k miles. Fiat only replaces those under warranty with the same flawed/defective part only to have the same issue reappear...that to me means the part design is flawed. Both of our mechanics said this is a known defect that many of their customers have experienced. Our check engine light came on prior to a scheduled visit to our mechanic on July 8 as we were hearing a ticking noise. Magically, the morning of the 8th when I first went start the truck to take to our mechanic regarding the light the light was not on any longer. We still attended the appointment to check out the tick. He recommended engine replacement. When I left the mechanics and got 5 miles down the road the check engine light came back on. Since then we took to another mechanic who dismantled the engine somewhat to check the lifter assembly and sure enough there it was, completely disintegrated, hanging on by a thread left of an actual bolt, metal shavings in the oil pan too. He indicated to us that when that small thread left from the bolt finally failed the engine would seize up and we would lose power immediately. Extremely dangerous at highway speeds or driving up and down the mountainous areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621155October 21, 2024
ENGINE
RAM 1500 - 2019 - about 50,000 miles Vehicle had check engine light, code was failed spark plug. Also lost coolant. Took it to a independent mechanic shop near home and they confirmed the head gasket has failed via pressure test. Truck is 4 months out of warranty and the dealership / manufacturer is not helping me resolve the issue. The coolant was leaking into that particular spark plug. Can’t drive this vehicle and the repairs are in the $8000-$10,000 range. My local dealerships want to charge me about $4,000 to take the engine apart and determine what the issue is. Chrysler / RAM should be held responsible because they know this engine is known to fail and the cause of poor manufacturing. I’m out of options and I’m looking for any type of assistance or resolve to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620899October 20, 2024
STRUCTURE:BODY
Tail Gate does not always latch prperly. when closing the tail gate it appears closed but if you look carefully you can see a gap and if you push on the tailgate you can feel movement, Tail gate has to be reopend and slamed to close it. There is no warning indication that the tailgate is not fully latched
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620506October 18, 2024
SEAT BELTS
There was a recall W67 on the same make and model but my vin was not included. However, I have the same issue now with the seatbelt retractor. It has failed causing the air bag light to come on and they are not sure it will work properly either. I’m hoping this recall can be revisited and extended to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620445October 17, 2024
STEERING
I purchased my 2019 Ram 1500 in Sept 2018. I have had continuous steering issues since the day of purchase and each time I've complained over the past years nothing has been done by the dealer to address my problem. When the truck is warmed up and you're driving over 50 mph there's a "catch" or spot that seems to have a rough spot when steering to the left. It's fine when turning right, only when turning left does it occur. It's progressively getting worse and as the truck now has over 36,000 miles, (43,00 at time or writing this) the dealers are not interested in looking into my issues. I have made at least 5 or 6 complaints over the years and each time have been told they'll look into and get back to me. I feel now it's reached the point where it's not all that safe to drive or that the system could completely fail. How do I get Ram to get serious and address this issue. I know there's been time lapses on my part but as an 87 year old, time gets by me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620191October 16, 2024
POWER TRAIN, ENGINE
Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620222October 16, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619940October 15, 2024
BACK OVER PREVENTION: WARNINGS
Collision sensors stoped vehicle approx.15 feet short when backing into my carport.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619686October 14, 2024
UNKNOWN OR OTHER
Air dam malfunction causing truck to shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619287October 11, 2024
STEERING
My truck is turning hard and is an issue driving. There are recalls for the same year and online states it has recalls for rams manufactured before 10-2018 and my truck was manufactured on 7-2018. I’m being told there is no recall. Why if dodge has an issue with power steering with those models like mine is my issue not covered . This is a major safety issue and is obviously related. I also had an issue with a recall with my back window leaking right after I bought this and again the vin number had no recall but was obviously an issue for these models for the year and make. Dodge needs to do better the steering issue could put someone’s life at risk not just my own!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619392October 11, 2024
SERVICE BRAKES
The contact owns a 2019 RAM 1500. The contact stated that while driving at approximately 60-65 MPH another vehicle made an illegal u-turn causing traffic to abruptly stop, the brake pedal was depressed however the vehicle skidded and crashed into the rear of the vehicle in front. The contact mentioned that the vehicle crashed into also crashed into the rear of the vehicle in front. No warning lights were illuminated. A police report was filed. Two occupants from the other vehicles involved sustained unknown injuries reported by the insurance company to the contact. The vehicle was taken to a collision center for cosmetic repairs. The contact noticed via the manufacturer's app that the license plate for the vehicle was included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) and took the vehicle to a dealer where the recall was no longer linked to the vehicle therefore the dealer declined the recall remedy. A dealer was contacted. The vehicle was not diagnosed or repaired for the failure of the brakes. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11619411October 11, 2024
VISIBILITY
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, it was discovered that the windshield was fractured. The contact stated a large crack displayed on both sides of the windshield. No known impact occurred to cause the cracks. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619057October 10, 2024
POWER TRAIN
October 10, 2024, approximately 6:10AM PST. While accelerating on freeway on-ramp to merge into traffic that was also accelerating, the truck shifted the transmission into neutral. Vehicles behind truck had to swerve around my truck, while I stepped on brake pedal in the middle of accelerating traffic to be able to shift truck back into drive to continue onto freeway. This is not the first arbitrary shift into neutral from this truck. About a year and a half ago, it was happening regularly, until I cleaned the throttle body, then the arbitrary shifts into neutral stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619085October 10, 2024
ENGINE, STEERING
I got in my truck and once i turned it on a warning message popped up on the dash board saying power steering unavailable and gave me a red steering wheel sign. I put the truck in drive and the steering wheel did not move it was as if the truck was off. Its a huge safety risk because what if this happens while I am driving the vehicle and I lose power steering. Or if I have an emergency I cant drive my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618986October 9, 2024
ENGINE, POWER TRAIN
My vehicle started making a clicking noise and smelled like burning rubber. I took it to my local mechanic and my right exhaust manifold is cracked leaking co2 into the cab. This is on national back order because of the high demand for the parts. This is a national recall for similar parts on the same engine. I don't understand why this is not on recall as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618711October 8, 2024
ENGINE
Good morning, My vehicle was brought in based on a check engine light on or about August 6 2024. The vehicle is under full factory extended warranty. It has been in the shop for over two months awaiting parts. I have been told that a defective DPF is the problem, and the truck requires over $4600 in repairs. They claim none of this is covered by the "Bumper to bumper" warranty. I explained that the system never worked properly, that the truck only went into "Regeneration" one time. That is was serviced consistently by the dealership and is in perfect condition. So far, no replacement vehicle has been offered or provided. There was a summary judgement on these trucks and the sale was delayed pending correction of emissions problems. * I believe those problems were never addressed and this failure is widespread in the 2019 EcoDiesel RAM 1500. Further RAM has failed to maintain an adequate supply of spare parts to remedy a common failure in the vehicles. I was told there are currently 18 claims before mine. It merits consideration from NTSB that this judgment against RAM should be extended to 2019 vehicles, although they claimed to have: Fixed. them". I have written RAM, emailed the dealership, called customer service on numerous occasions and copies of letters are available on request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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