Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11628263December 2, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 1500. The contact stated after replacing the battery, the message "Service Parking Brake" was displayed. Additionally, the contact stated while driving in the rain and coming to a stop, the vehicle skidded. Additionally, the contact stated that while driving on a wet road surface on another occasion, the traction control failed to engage. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628295December 2, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
original part # 68545657aa was malfunctioning and i took vehicle into shop to replace. I had to order replacement part 68545657AB at my own expense and pay to have it installed. I received safety recall notice "A2B/NHTSA 24E-082" via mail and went to the recall reimbursement website. this part is not currently listed on the options to select. I called in and was told the vin #'s had not been finalized yet so it does not currently appear. I am submitting this form so that my vin will be included for reimbursement. thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627982November 29, 2024
SERVICE BRAKES
There is a recall - say there is no current remedy Been almost 30 - winter is here — this becomes more of life and safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627915November 29, 2024
UNKNOWN OR OTHER
My dashboard is bubbling and delaminating after only 18000 miles on a garage kept truck. my research has shown me this is an ongoing problem for this model and it severely affects its value Also if it delaminates on the air bag side could this be a safety issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627509November 26, 2024
STEERING
The power steering says it's "unavailable" and "needs servicing" when cold starting the vehicle at tempuratures lower than 45 degrees fahrenheit. I purchased the vehicle used and owned it for one day when this error occured. My safety was put at risk because when the error went away and I drove down the road, the error returned and the steering wheel locked up when I was driving, could've caused a nasty accident if the timing was worse. The problem is reproduced when the vehicle is cold started at tempuratures of 45 degrees fahrenheit or lower. The EPS component is currently being inspected by the used car dealership. The warning message only appeared as the power steering malfunctioned, there was no prior warning to the power steering failing, making the vehicle extremely unsafe to drive as their is complete uncertaintly when the power steering will shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627520November 26, 2024
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed and approaching a stop sign, the message to “Shift to Park to Proceed” warning light illuminated. The contact stopped the vehicle and shifted the gear shifter into park. The contact stated that the failure had occurred while driving in traffic. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626796November 22, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control - (ESC). The contact stated that while his wife was driving approximately 60 MPH, the vehicle stalled. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The contact was informed that parts were not yet available for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626347November 20, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Ram 1500. The contact stated while driving on several occasions, the instrument panel and display panel blacked out intermittently. The vehicle was taken to a dealer six times where it was diagnosed that a software update was needed. The software update was performed but the failure persisted. Additionally, on approximately four occasions the star connector was relocated, and the light switch and battery were replaced; however, the failure persisted. The vehicle was taken to the dealer for the seventh time and was diagnosed and determined that the illumination cluster needed to be replaced. The vehicle was not repaired but the part was ordered. The contact related the failure to NHTSA Campaign Number: 19V556000 (Electrical System). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 31,223.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625985November 18, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The dash instrument cluster on my 2019 Ram 1500 Laramie had issues intermittently working and not working. Now the display is completely blank. Important vehicle information is not available due to this issue. This issue seems far too common after reading complaints online. This is a safety issue and should be a recall for Ram trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625826November 18, 2024
STEERING
Power steering failed while driving on highway. “Power steering unavailable” warning illuminated on dash, accompanied by immediate complete loss of power steering. Turning without it is extremely difficult in this vehicle, and if was not traveling on a straight road, likely would have caused a wreck. After a quick online search, it does not appear that this is uncommon in the 2019-2024 Rams. The dealer invoice, to replace the entire Electronic Power steering rack is attached. They have indicated that the problem is with the electronics in the rack/module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625411November 15, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
To whom it may concern, I am making a safety complaint on a component that failed while operating the vehicle. My vehicle is a 2019 Ram 1500 Bighorn DT. The component that failed and almost cost me to crash my truck while in reverse and parking is called The Park Sense and The Rear Parking Assist . I started to have this problem back in the Summer around August 2024. I have brought the vehicle in to my dealer ( CHRYSLER, JEEP, DODGE OF PARAMUS N. J.) several times already, the first time they replaced the Park Sense Sensor Module and reset the computer. No sooner then I got home from the dealership and was reversing in my driveway the error messages came on and the truck did not sense the garage door and continued to back up thankfully I was able to brake hard and stop 6 inches from the door. Not only did the Park Sense warning come on but also The Rear Brake Assist did not stop the vehicle like it has in the past. I brought the vehicle back to the same dealership and they worked on it for about 6 hours gave it back to me and said they rerouted the wiring harness for the park sense module and it was working fine. As I get into my truck to leave the error messages came on the dashboard so I walked inside and showed the service manager and the tech that just finished working on my truck. They said to bring it back, they had no regards for my safety or the safety of others letting me leave the dealership with the truck acting up cause from time to time the brakes would suddenly come on causing the vehicle to stop abruptly. Nevertheless I strongly believe that there is a safety issue with the truck's Park sense sensor and Rear Brake Assist too. I do not know what to do can someone please help me? Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624892November 13, 2024
ELECTRICAL SYSTEM
Remote starting on its own, radio uncontrollable and usb malfunctions, stabilitrack failure alert and no cruise control possible after that warning. Backup camera doesn’t work sometimes and the screen stays black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624398November 10, 2024
FUEL/PROPULSION SYSTEM
When adding fuel the fuel nozzle constantly shut off making fueling the vehicle difficult. When fueling the nozzle has to be held almost to the top of the fuel neck to allow fuel in slowly. By having to fuel the truck like this causes the fuel nozzle to not shut off when the tank is full and fuel leaks all over the ground.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624157November 8, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623914November 7, 2024
SUSPENSION
Air suspension failure on front drivers side 2019 Ram Rebel. When it was below freezing outside, a warning message flashed across the screen saying service air suspension immediately. Went home and got up later to drive again and the warning message was gone, never to be seen again. Fast forward and it was extremely hot out. Noticed the truck was leaning to one side. Jumped in, started it, and the height recentered. Got out and could hear an active air leak. Drove for a while and would always raise and lower as normal. Issue seemed to go away. Finally, it came back. When trying to change the heights, a message flashed that said “Air suspension system overheating. Ride height safe to maintain.” Sent to dealership. Took 2 days to find issue. Mopar gave oddly specific instructions to determine if that was the issue. Air suspension replacement cost $2500 and not covered under any warranty. Took almost 2 months to get the part. National shortage of the part. Was told driving to vehicle was a safety concern because if the motor in the suspension failed, it could cause the vehicle to rapidly fall, causing loss of control and airbag deployment. Ram refused to call back when trying to get answers about what was going on. Dealer contacted other dealerships and parts places across the country to no avail. When the part came unexpectedly and I picked up the vehicle, I was informed that another 2019 Ram Rebel was there for rear air suspension failure with the same issue of inability to locate a part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623707November 5, 2024
STRUCTURE
The contact owns a 2019 Ram 1500. The contact stated that after rainfall, the contact became aware that water was leaking into the interior of the vehicle through the rear sliding window. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the rear sliding window molding was cracked, causing the window to detach from the molding, which caused water to leak into the interior of the vehicle. The vehicle was not repaired. The contact related the failure to TSB Number: 23-016-21. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623370November 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Ram 1500. The contact stated when starting the vehicle, the instrument cluster was not visible. The contact stated that the failure was almost constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623359November 3, 2024
SERVICE BRAKES
- BRAKE warning light is flashing - PARK BRAKE light is lit Dealer says "software update" is not available and has no time frame on remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622926October 31, 2024
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the sun visor detached. The contact stated that the driver's side sun visor detached and obstructed his vision while driving. The contact stated that the sun visor failed to reattach to the brackets, and the sun visor continued to detach. In addition, the contact stated that the sun visor on the passenger's side was also detached. The vehicle was taken to the dealer where it was diagnosed with sun visor bracket failure. The contact was informed that both sets of sun visor brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622779October 30, 2024
UNKNOWN OR OTHER
Unknown, this past winter while coming across a slight bend in the road my Ram lost control causing the rear to slide outward. I was driving very slowly on a slightly froze asphalt road. I don't think my traction control turned on. I almost slid into a fire hydrant on the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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