Ram 1500 Complaints (2025)

327 consumer complaints on file.

#11649654March 21, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE AND ENGINE COOLING
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649317March 19, 2025
STEERING
Vehicle constantly pulls to the right. I thought it was an alignment issue so i took it to the dealer for an alignment, they adjusted one parameter then gave me the alignment report showing that it's all fine. When i complained it still pulls to the right they took it in for a second service. That service the "reprogrammed the steering module" which is different from the prior model year. This made zero difference and the car still pulls to the right. It is annoying below 60 MPH where it essentially nudges you to the right and dangerous above 70MPH. I am in Texas and we have a local toll road with an 80MPH speed limit so the speeds i described are an everyday travel situation here, not speeding or being reckless. If i drive holding the wheel straight with one hand for example on a perfectly straight piece of road and let go of the wheel for less than a second to reposition my hand the car veers to the right. If i let go for 2 seconds at 65mph it leaves the lane I was curious how long it would take my other car to leave the lane, i did that experiment on the same road. It took 10 seconds before it even got close to the line. Same stretch of road, similar weather. This is not weather related. This behavior occurs at all times, various temperatures. In total i have about 1100 miles on the new car. I think this car needs an urgent mandatory recall and a stop sale. This car should not have been sold to us in this condition this is unacceptable and unsafe. I found some threads online detailing this issue very similarly. Seems all the issues have different tolerances, but all about the same experience. [XXX] another thread. [XXX] Dealer says there is nothing else they can do until RAM issues a fix. Customer service at corporate was not helpful and told me there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648728March 17, 2025
ENGINE
I've owned the 2025 Ram 1500 with the 3.6L 24VVT eTorque engine since [XXX]. Shortly after purchasing the truck the check engine light came on and after checking it with my OBD 2 scanner, a P0300 code Random/multiple cylinder misfire was detected. This problem has been going on for over 4 months with my truck and an internet search tells me others have been dealing with it since August of 2024. With the weather warming up, the engine is sputtering/hesitating on starting my truck and is dangerous to drive at times(pulling into traffic it hesitates) Stellantis knows about the problem and has done nothing to fix it! There should be a National Recall on this by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648383March 14, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648153March 13, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647880March 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM, AIR BAGS
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647652March 11, 2025
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646607March 5, 2025
SERVICE BRAKES
Vehicle is currently at the dealer along with all paperwork of service dates and repairs. My truck is a 2025 dodge ram 1500 4wd. Current mileage is 3,441. Dealer has been in possession of the vehicle since 02/19/25. This is the third time my vehicle has been to Bayshore dodge of Baytown TX. Issue with the vehicle is in the brake system. When you apply your foot to the brake pedal it makes a chirping noise. Dealer has replaced the brake booster assembly and has lubricated the brake pedal and the pads and noise is still present. I received a txt today from the service advisor and she stated there waiting on Chrysler dodge engineers to further them with instructions on what to do next. Also the loaner that was given to me with 400 miles on it same vehicle 2025 Ram 1500 has same issue with the same noise coming from the brakes. I did report this to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645442February 27, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645123February 26, 2025
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644435February 23, 2025
ENGINE, ELECTRICAL SYSTEM
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644244February 22, 2025
ENGINE
Engine auto stop/start (ESS) fails to start causing unsafe conditions. Restarting procedure sometimes requires multiple attempts to get the vehicle moving again in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643168February 17, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642540February 13, 2025
ENGINE
The contact owns a 2025 Ram 1500. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The contact became aware that the RPM had exceeded 5,000 RPM, and the contact pulled over to the shoulder of the roadway and turned the vehicle off. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. The drowsiness alert warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642510February 13, 2025
SERVICE BRAKES
Purchased this Ram new on [XXX] On the drive home the BRAKE light came on. I just figured it was some new tech that I needed to read up on to understand why this light came on. I made it home and when I went out for a drive with my family it was off. I drove the vehicle on a short trip then home. The following day the light came on and while at a stop light the pedal pushed to the floor. I shut off the truck restarted it and the pedal restored and worked. This happened again the following day and I called the dealer I purchased it from and did not receive a call back. I scheduled and appointment for 2/5/2025 with a Ram dealer closer to my house. They kept the vehicle overnight and next day said the brake fluid was off and I should be all good. I drove off the lot for approx. 5 miles and the brakes failed again. I returned the truck to the dealer on [XXX] closer to home and have not had it returned back to me. A week and still no confirmation on a definite diagnosis. I have requested to have the truck exchanged and have not heard back from Stellantis case manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641291February 7, 2025
ELECTRICAL SYSTEM, STEERING
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640568February 4, 2025
STEERING, EXTERIOR LIGHTING
Brand new 2025 Ram 1500 Bighorn/Lonestar purchased on 10/24/24. From day 1 it pulls to the right at highways speeds. The dealer has tried to fix the issue with alignment two times, but not luck, they don’t know what is wrong because all the numbers in alignment are green and good. There are several online posts that are talking about this issue with the 2025 Ram 1500s. Also in regard to my truck greeting light feature, the service advisisor said the technician claims it is not a feature on the Bighorn/Lonestar trims, but I believe it is. If it wasn't a feature, then I wouldn't have those options in my settings. I also discovered something interesting about this. At night, after turning my truck off - but without pressing the key fob, LOCK button, if I press the key fob UNLOCK button, the headlights and taillights come on (as per the featured settings) like they are supposed to do. However, if I press the key fob LOCK button first (1 or 2 presses - it doesn't matter), when I press the key fob UNLOCK button, the headlights and taillights do not turn on (as per the featured settings) like they are supposed to. Again, I believe this is a software issue, but could be related to the headlight module that I am seeing being reported online as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640540February 4, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640124February 1, 2025
STEERING
Brand new truck pulling to the right in highways speed, the dealer try to fix the issue with alignment but not luck, they don’t know what is wrong because all the numbers in alignment are green and good, several online post are talking about this issue with this 2025 Ram 1500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640038February 1, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN
2025 RAM 1500 with 1580 miles. While in 4WD at 10 mph, vehicle message “service electronic stability control” followed by “ 4WD system temporarily unavailable” and “emergency braking unavailable. I was on a beach when it failed. Managed to get off the beach with failure still there. I shut down the vehicle a few miles later and started it back up and failure still there. After 7 miles the failure disappeared. Called service and they said call back if it happened again?? Told me the code would not be observable by the time I got to them. Sounds similar to a recall on vehicles manufactured thru August of 2024. This truck was built in September 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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