Porsche Cayenne Complaints

666 consumer complaints on file.

#11269283October 17, 2019
FUEL/PROPULSION SYSTEM
FUEL GAUGE MALFUNCTION,ENGINE LIGHT GOES ON,THE VEHICLE THEN HESITATED AND JERKS WHEN I DRIVE IT IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267906October 11, 2019
POWER TRAIN
TRANSFER CASE HAS FAILED, JERKING AND INTERRUPTION OF ACCELERATIONS. ALMOST CAUSED A WRECK. VERY WELL KNOWN PROBLEM AND THERE ARE A LOT OF SIMILAR COMPLAINTS ON THE NHTSA COMPLAINT LOG SYSTEM AS WELL AS DOCUMENTED ONLINE. I CALLED PORSCHE AND THEY DENIED KNOWING ABOUT ANY PROBLEM WITH IT BUT YOU CAN CALL THE SERVICE DEPARTMENTS AT ANY PORSCHE DEALER AND THEY IMMEDIATELY KNOW ABOUT THE PROBLEM. I CALLED TWO AND THEY KNOW OF IT AS A COMMON PROBLEM. EXTREMELY EXPENSIVE TO CORRECT ($5,000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267682October 10, 2019
VEHICLE SPEED CONTROL
HUGE LAG WHEN PRESSING ON ACCELERATION PETAL WHEN PULLING OUT INTO TRAFFIC FROM A STOP. IT DOES NOT HAPPEN EVERY TIME. IT IS INTERMITTENT. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN YOU ARE TURNING RIGHT. IT DOES NOT MATTER IF YOU PUSH THE ACCELERATOR DOWN , , OR CLEAR TO THE FLOOR, WHEN IT HAPPENS YOU HAVE NO POWER FOR A COUPLE OF SECONDS. NEVER HAD THIS PROBLEM BEFORE THE GOVERNMENT MANDATE RECALL FOR EMISSIONS. THE OTHER ISSUE AFTER THE EMISSION RECALL IS THE VEHICLE ACC/PAS SYSTEM WILL ERROR OUT WHEN CRUISE ENGAGED AND THE VEHICLE NEEDS TO ACCELERATE FOR AN INCLINE IN THE ROAD. THERE HAS BEEN COUPLE OF TIMES ALSO; REAR-ENDED ANOTHER VEHICLE BECAUSE OF ACC/PAS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267685October 10, 2019
VEHICLE SPEED CONTROL
HUGE LAG WHEN PRESSING ON ACCELERATION PETAL WHEN PULLING OUT INTO TRAFFIC FROM A STOP. IT DOES NOT HAPPEN EVERY TIME. IT IS INTERMITTENT. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN YOU ARE TURNING RIGHT. IT DOES NOT MATTER IF YOU PUSH THE ACCELERATOR DOWN , , OR CLEAR TO THE FLOOR, WHEN IT HAPPENS YOU HAVE NO POWER FOR A COUPLE OF SECONDS. NEVER HAD THIS PROBLEM BEFORE THE GOVERNMENT MANDATE RECALL FOR EMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267365October 9, 2019
POWER TRAIN
42,000 MILES ON THE 2016 CAYENNE GTS. $110,000 ORIGINAL STICKER. TRANSFER CASE NEEDED TO BE REPLACED ($5,000+ CHARGE). SERVICE REP TOLD ME THEY REPLACE 5 TRANSFER CASES EACH WEEK AT JUST THEIR DEALERSHIP. CLEARLY A DEFECT THAT SHOULD BE SUBJECT TO RECALL. HE KNEW IN 5 SECONDS WHAT THE PROBLEM WAS WHEN I ORIGINALLY CALLED TO SCHEDULE AN APPOINTMENT. PORSCHE USA REFUSED TO TAKE RESPONSIBILITY FOR THE COST OF REPAIR. WARRANTY EXPIRED 5/31/19. PORSCHE USA NEVER MENTIONED THE DEFECT OR THAT VEHICLE SHOULD BE INSPECTED FOR THE PROBLEM BEFORE WARRANTY EXPIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267395October 9, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT STATED THAT ALL FOUR DOOR LATCHES FAILED TO OPEN FROM OUTSIDE AND INSIDE THE VEHICLE. THE CONTACT CALLED PORSCHE ORLANDO (9590 US-17, MAITLAND, FL 32751, (407) 680-0785) AND WAS INFORMED THAT THERE WOULD BE A FEE TO REPAIR EACH DOOR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 5557958. THE APPROXIMATE FAILURE MILEAGE WAS 162,160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265427October 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 PORSCHE CAYENNE. WHILE THE VEHICLE WAS STOPPED, IT JUMPED OR LURCHED FORWARD FIVE TO SIX FEET WHILE STOPPED. ON ONE OCCASION, THE VEHICLE LURCHED FORWARD AND SLIGHTLY STRUCK THE CONTACT'S DAUGHTER AFTER SHE HAD DROPPED HER OFF. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHAMPION PORSCHE AND PORSCHE WEST BROWARD (4641 SW 148TH AVE, DAVIE, FL 33331, (954) 901-3000). THE CONTACT WAS INFORMED THAT IT WAS NORMAL FOR THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS EQUIPPED WITH THE FEATURE WHERE IT WOULD SHUT OFF AND ON AT A STOPPED POSITION TO CONSERVE FUEL AND WOULD LURCH FORWARD WHETHER THE ENGINE WAS TURNED OFF OR NOT. AFTER THE DEALER CLAIMED TO HAVE REPAIRED THE VEHICLE, IT STILL LURCHED FORWARD TWO TO THREE FEET. THE MANUFACTURER WAS CALLED AND A REPORT WAS FILED. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265503October 1, 2019
UNKNOWN OR OTHER
FRONT PANEL OF PANORAMIC SUN ROOF EXPLODED AND SHATTERED WHILE DRIVING AT APPROXIMATELY 75 MPH ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258537September 27, 2019
FUEL/PROPULSION SYSTEM
VEHCILE IS SHOWING FAULTY FUEL GAUGE AND SUSPENSION NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257179September 22, 2019
POWER TRAIN
WHILE DRIVING BACK HOME ON THE HIGHWAY DOING ABOUT 30 MPH IN STOP AND GO TRAFFIC MY 2013 CAYENNE GTS STARTED TO JERK BETWEEN SHIFTING GEARS. I THOUGHT IT WAS A BUMPY ROAD AT LEAST BUT THEN AFTER THE TRAFFIC WAS OVER AND I WAS ABLE TO PICK UP SOME SPEED TO UP TO AROUND 40-45MPH THE CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY NOT KNOWING WHAT TO DO. MY LIFE LITERALLY FLASHED IN MY EYES I WAS SO LUCKY TO GET OUT OF IT WITH NO INJURIES AFTER RESEARCHING AND VISITING MY MECHANIC I WAS TOLD THAT IT WAS A TRANSFER CASE ISSUE AND IT'S A VERY COMMON THING TO HAPPEN ON CAYENNES WITH GASOLINE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255257September 13, 2019
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION TRANSFER CASE ISSUES IMMEDIATELY AFTER ACCELERATION BETWEEN 3RD AND 4TH GEAR. VEHICLE STUMBLES WHILE ATTEMPTING TO TURN LEFT FROM A STANDSTILL, KNOWN ISSUE IN THE PORSCHE COMMUNITY, MY ISSUE FIRST STARTED AT 68K MILES, GOT THE TRANSFER CASE REPLACED, NOW SAME ISSUE WITH THE TRANSFER CASE AGAIN AT 79K MILES, SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM, MY WIFE, AND 2 KIDS AT THE AGE OF 8 YEARS OLD AND 7 MONTHS OLDS WAS ALLMOST IN AN ACCIDENT WITH AN TRACTOR TRAILER DUE TO THIS TRANSFER CASE, SOMEONE PLEASE DO SOMETHING ABOUT THIS PROBLEM BEFORE IT'S TOO LATE, PORSCHE MANUFACTURER HASN'T DONE ANYTHING ABOUT THIS KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253537September 6, 2019
POWER TRAIN
TRANSMISSION TRANSFER CASE ISSUES IMMEDIATELY AFTER ACCELERATION BETWEEN 3 GEARS... CAR TRANSMISSIONS "STUMBLES" (TRANSMISSION LOCKING). WELL KNOWN ISSUE IN THE PORSCHE COMMUNITY AND PORSCHE SOLUTION IS DOES NOT FIX THE ISSUE. NO ENGINE ERROR CODES ISSUED AS WELL. PORSCHE SAYS CANNOT DUPLICATE PROBLEM. THIS HAS BEEN HAPPENING FOR QUITE A WHILE UNTIL I RESEARCHED THE ISSUES ONLINE. PREVIOUSE RECALL # 03V351000 - PORSCHE WILL NOT CURRENTLY HONOR THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253011September 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V446000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ROCKVILLE AUDI (1190 ROCKVILLE PIKE, ROCKVILLE, MD 20852, 888 478-1189) WHO STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246515August 26, 2019
UNKNOWN OR OTHER
DASH BOARD LEATHER IS PEELING AND SHRINKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245306August 20, 2019
POWER TRAIN
COMMON PROBLEM, THE TRANFER CASE BREAKS DOWN CAUSING LOSS OF CONTROL WHILE DRIVING. AS A RESULT OF THE PROBLEM THE VEHICLE CAN LURCH FORWARD AND ALSO FAIL TO ACCELERATE CAUSING SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244315August 15, 2019
SEATS
I WAS DRIVING HOME ABOUT 10:44 PM ON AUGUST 14 2019 WHEN I HEARD WHAT SOUNDED LIKE A EXPLOSION TO MY WINDOWS BUT I WAS AFRAID TO PULL OVER BECAUSE IT WAS A DARK ROAD SO I GOT TO THE FIRST GAS STATION AND CHECKED FOR DAMAGE WINDOWS BUT COME TO FIND OUT IT WAS THE DRIVERS BACK SEAT WHICH HAD I GUES SWOLLEN AND BUST OUT OR COMPLETELY DISENGAGED FROM THE BOTTOM OF THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242302August 7, 2019
POWER TRAIN
FAILURE OF TRANSFER CASE AT 51,000 MILES AND AGAIN AT 78,000 MILES. PORSCHE ACKNOWLEDGES PROBLEM NATIONWIDE BUT WILL NOT COVER REPAIR. VEHICLE SHUTTERS/STUTTERS AND DOES NOT SHIFT INTO GEARS (4 TO 5). THIS FAILURE IS DESCRIBED COUNTLESS NUMBER OF TIMES ON THE INTERNET IN VARIOUS FORUMS. PORSCHE NORTH AMERICA REFUSES TO COVER REPAIR & WARRANTY REPAIR ON SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235245July 27, 2019
POWER TRAIN
CLUNKING / SURGING (ALMOST FEELS LIKE A MISFIRE) AFTER CAR WARMS UP IN SECOND AND THIRD GEAR. SEEMS TO BE WITH THE TRANSFER CASE. PURCHASES CAR USED 30 DAYS AGO AND THIS ISSUE STARTED TO APPEAR AFTER I HAD THE VEHICLE AND DRIVING IT FOR A COUPLE OF DAYS. NOW FIND THAT THIS IS A COMMON ISSUE WITH CAYENNES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235289July 27, 2019
SERVICE BRAKES
I CAME TO A COMPLETE STOP ON A CITY STREET. I LET MY FOOT OFF THE BRAKE, THEN APPLIED MY FOOT BACK ON THE BRAKE AND THE BRAKE PAD WOULDN'T GO DOWN, IT WAS HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235031July 26, 2019
POWER TRAIN
2012 PORSCHE CAYENNE WITH 47,000 MILES. NOTICED JERKING WHEN TURNING LEFT AND SOME SLIPPAGE IN TRANSMISSION. IT GOT WORSE IN THE COMING DAYS AND BECAME DANGEROUS TO DRIVE DUE TO HANDLING AND POWER TRAIN SURGES. I TOOK IT TO SOUTHPOINT PORSCHE IN DURHAM, NC, THIS WEEK AND WAS TOLD IT NEEDS A NEW $4,435 TRANSFER CASE. A LOCAL PORSCHE SHOP DIRECTED ME TO REVIEWS WHICH NOTE THE SAME 'KNOWN' ISSUE - DUE TO A KNOWN DEFECT THAT DRAINS FLUID BY TRANSFER CASE AND GETS MOISTURE INTO THE CASE. PORSCHE HAS ISSUED CORRECTIVE INSTRUCTIONS FOR REPAIRS BUT NO RECALL (KNOWN) OR CALLBACK TO REPAIR AT THEIR COST. TRANSMISSION CAN LOCK UP DURING DRIVING CAUSING SERIOUS INJURIES OR DEATH. I ASKED DEALERSHIP TO CONTACT PORSCHE AND REGIONAL REP AND TO SHARE MY CONCERNS AND LINKS TO FORUMS WHERE THIS ISSUE IS OUTLINED IN MANY OTHER PORSCHE CAYENNE CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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