Porsche Cayenne Service Bulletins (2016)
558 manufacturer communications on file.
- May 10, 2018•Document ID: 10142252Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 122-B9V4V-06
- Date Added:
- June 25, 2018
- Manufacturer:
- PORSCHE
SummaryInformation: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has reduced vehicle downtime and repeat repairs substantially.
Associated Products (55)2018 Porsche 718 Boxster2018 Porsche 9112018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche 718 Boxster2017 Porsche 718 Cayman2017 Porsche 9112017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche 718 Boxster2016 Porsche 718 Cayman2016 Porsche 9112016 Porsche 9182016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche 9112015 Porsche 918+ 35 moreAssociated Documents - March 13, 2018•Document ID: 10134874Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 122-F4U4P-04
- Date Added:
- April 23, 2018
- Manufacturer:
- PORSCHE
SummaryModel Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.
Associated Products (12)Associated Documents - March 13, 2018•Document ID: 10134861Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 122-A5L9U-04
- Date Added:
- April 23, 2018
- Manufacturer:
- PORSCHE
SummaryInformation: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump area,
Associated Products (8)Associated Documents - February 13, 2018•Document ID: 10130121Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
- Mfr Comm. #:
- 122-A6Z3V-03
- Date Added:
- March 13, 2018
- Manufacturer:
- PORSCHE
SummarySubject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the condition of the intake valves and portsmust be checked before doing any other work. If the check shows that the intake valves and intake ports have carbon deposits and are dirty, they must be cleaned using the VAS 294 011 - cleaning unit. There should be no need to replace the components. Date of Introduction: The VAS 294 011 - cleaning unit can be ordered immediately for dealers. Remedial Action: The VAS 294 011 - cleaning unit is used for cleaning carboned-up intake valves and intake ports. Compressed air is used to spray a special granulatemixture into the intake port,where it loosens and removes carbon build-up. The dirty granulate is extracted during spraying using an industrial vacuum cleaner.
Associated Products (23)2018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Macan2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne+ 3 moreAssociated Documents - February 8, 2018•Document ID: 10130115Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 122-J8L7U-03
- Date Added:
- March 13, 2018
- Manufacturer:
- PORSCHE
SummaryCustomer Concern: The customer observes a Malfunction Indicator Lamp (MIL). (Note: Typically, this MIL is the only symptom of this issue.) Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: New guided fault finding appears in PIWIS tester version 37.000 and higher. Please follow the instructions given in this resource before proceeding with the information in this ATI.
Associated Products (3)Associated Documents - February 6, 2018•Document ID: 10130123Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 122-B6P3D-03
- Date Added:
- March 13, 2018
- Manufacturer:
- PORSCHE
SummarySymptom: Hard or jerky gear changes. Cause: This is caused by the transition phase when changing from the engaged gear to the target gear. Various components of the powertrain affect the shifting quality. Remedial Action: In the event of a customer complaint, use PIWIS Tester III with software 36.400.020 (or higher) installed to: ? re-program and code the Tiptronic control unit via "Automatic programming" and ? reset the adaptation values.
Associated Products (8)Associated Documents - February 6, 2018•Document ID: 10130118Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Mfr Comm. #:
- 122-M3B5L-03
- Date Added:
- March 13, 2018
- Manufacturer:
- PORSCHE
SummaryCause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ? deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). ? A multi-storey car park can be useful for acoustic reverberation. ? Onastraight stretch ? fromspeeds less than 10mph (20 km/h) ? brake the vehicle to a standstill. ? The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.
Associated Products (7)Associated Documents - December 20, 2017•Document ID: 10127489Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- 122-T3F3A-01
- Date Added:
- January 29, 2018
- Manufacturer:
- PORSCHE
SummarySubject: Ensuring the quality of vehicles following storage Information: Due to the Stop Sale for Cayenne Diesel vehicles, pre-owned vehicles were stored for a long time at the dealerships.
Associated Products (4)Associated Documents - December 19, 2017•Document ID: 10127487Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING:TAIL LIGHTS
- Mfr Comm. #:
- 122-T8H2H-01
- Date Added:
- January 29, 2018
- Manufacturer:
- PORSCHE
SummaryTechnical Concern: The tail light produces a warning in the instrument cluster indicating that the tail light is no working. Also one or more fault codes (880F0E or 880F1E) are observed in the Rear-End Electronics module using the PIWIS Tester. However, the tail light may be working.
Associated Products (2)Associated Documents - December 14, 2017•Document ID: 10127488Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- 122-Z2L8Q-01
- Date Added:
- January 29, 2018
- Manufacturer:
- PORSCHE
SummarySubject: Ensuring the quality of vehicles following storage Information: As a result of the Stop Sale Campaign for Cayenne Diesel vehicles, vehicles that were not yet delivered to customers were stored for a long period of time.
Associated Products (2)Associated Documents - November 8, 2017•Document ID: 10125211Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 122-S9X3M-12
- Date Added:
- December 14, 2017
- Manufacturer:
- PORSCHE
SummarySituation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software and transmission control module (Tiptronic) software to bring affected vehicles into regulatory compliance.
Associated Products (2)Associated Documents - November 6, 2017•Document ID: 10125213Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 122-T7Y5Q-12
- Date Added:
- December 14, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charger (sometimes referred to as a power supply). However, you may experience ECU programming and coding issues if the chosen battery charger has insufficient power. Many workshop manuals currently advise use of a battery charger with a 40 or 70 A current rating. However, with the increasing current requirements of modern Porsche vehicles, we recommend a battery charger capable of producing a minimum current of 90 A.
Associated Products (50)2017 Porsche 718 Boxster2017 Porsche 718 Cayman2017 Porsche 9112017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche 718 Boxster2016 Porsche 718 Cayman2016 Porsche 9112016 Porsche 9182016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche 9112015 Porsche 9182015 Porsche Boxster2015 Porsche Cayenne2015 Porsche Cayman2015 Porsche Macan2015 Porsche Panamera+ 30 moreAssociated Documents - November 2, 2017•Document ID: 10125212Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 122-N6B7V-12
- Date Added:
- December 14, 2017
- Manufacturer:
- PORSCHE
SummaryCause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: * Activate the Start/Stop function and * deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). * A multi-story parking garage can be useful for acoustic reverberation. * On a straight stretch * from speeds less than 10mph (20 km/h) * brake the vehicle to a standstill. * The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.
Associated Products (7)Associated Documents - October 12, 2017•Document ID: 10125199Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 122-F3H8X-11
- Date Added:
- December 14, 2017
- Manufacturer:
- PORSCHE
SummarySubject: Air-conditioning system function Situation: Customers complain that the air conditioning does not function at times or after starting it. The air conditioning does not turn on or is turned off if the state of charge of the high-voltage battery is very low and also if the battery is not sufficiently charged while driving.
Associated Products (8)Associated Documents - September 26, 2017•Document ID: 10119311Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 122-A3L7Z-10
- Date Added:
- October 15, 2017
- Manufacturer:
- PORSCHE
SummaryTechnical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: In many cases, technicians noted one or more of the following root causes: a) Corrosion on Ground Pin 6B (See figures 1 and 2.) b) Corrosion on the connector to the secondary low temperature coolant pump. c) A bad ground or otherwise unsound wiring.
Associated Products (3)Associated Documents - September 22, 2017•Document ID: 10119317Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 122-Q3V5G-10
- Date Added:
- October 15, 2017
- Manufacturer:
- PORSCHE
SummaryCause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ? deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). ? A multi-story parking garage can be useful for acoustic reverberation. ? Onastraight stretch ? fromspeeds less than 10mph (20 km/h) ? brake the vehicle to a standstill. ? The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.
Associated Products (7)Associated Documents - September 13, 2017•Document ID: 10119312Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
- Mfr Comm. #:
- 122-G8Z4D-10
- Date Added:
- October 15, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:
Associated Products (15)2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche 9112011 Porsche Cayenne2011 Porsche PanameraAssociated Documents - August 14, 2017•Document ID: 10117507Service Bulletin/Repair InstructionsTRAILER HITCHES; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
- Mfr Comm. #:
- 122-A4N7P-09
- Date Added:
- September 14, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:
Associated Products (19)2017 Porsche Cayenne2017 Porsche Macan2016 Porsche Cayenne2016 Porsche Macan2015 Porsche Cayenne2015 Porsche Macan2014 Porsche Cayenne2014 Porsche Macan2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne2010 Porsche Cayenne2009 Porsche Cayenne2008 Porsche Cayenne2007 Porsche Cayenne2006 Porsche Cayenne2005 Porsche Cayenne2004 Porsche Cayenne2003 Porsche CayenneAssociated Documents - August 11, 2017•Document ID: 10117509Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 122-W8J3S-09
- Date Added:
- September 14, 2017
- Manufacturer:
- PORSCHE
SummaryTechnical Concern: Porsche designs plug-in hybrid vehicles to protect the health of the high voltage battery. One way the vehicle does this is by disabling high electrical load features when the high voltage battery has a low state of charge.
Associated Products (5)Associated Documents - August 8, 2017•Document ID: 10117506Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 122-U5S5J-09
- Date Added:
- September 14, 2017
- Manufacturer:
- PORSCHE
SummaryInformation: During the packaging of a High Voltage Lithium Ion battery, copies of The test log for classification of lithium-ion high voltage batteries (located in PIWIS - Standard Forms) must be attached inside the box and to the document bag on the exterior of the box as per the Workshop Manual 2X00IN Packing non-critical high-voltage battery (970, 971, 92A) or Workshop Manual 2708IN Packaging instructions for high-voltage battery (918)
Associated Products (7)Associated Documents