Porsche Boxster Complaints

190 consumer complaints on file.

#10196852July 19, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I RECENTLY PURCHASED THE 1998 PORSCHE BOXSTER, AUTOMATIC TRANSMISSION, AND HAVE DISCOVERED A LATENT DEFECT WHICH PCNA DESIGNATES A305, AND NTSB HAS ADDITIONAL RECALLS RELATING TO THE SAME DEFECTIVE PART ON THE SAME MODEL AND YEAR INVOLVING THE IGNITION SWITCH AND ATTACHED IGNITION ASSEMBLY. THE LATENT HAZARD IS IN THE IGNITION SWITCH WHICH IS DAMAGED WITHIN THE IGNITION ASSEMBLY RESULTING IN ELECTRICAL FAILURES AND RESULTANT FIRES. I HAVE DETERMINED THROUGH PCNA AND PORSCHE THAT THE ELECTRICAL ASSEMBLY WAS REDESIGNED DUE TO INHERENT (DESIGN) DEFECT TO CORRECT THE FAILURE OF THE IGNITION SWITCH BUT THE NEWLY DESIGNED REPLACEMENT PART (REDESIGNED ELECTRICAL ASSEMBLY WAS NOT REPLACED IN MY CAR OR OTHER NUMEROUS CARS. SEVERAL BOXSTER OWNERS HAVE PAID FOR THE NEW PART AND LABOR TOTALING IN EXCESS OF $400.00 BUT PCNA (PORSCHE) HAS DONE NOTHING TO FIX THE EXISTING DEFECTIVE SWITCH'S AND ASSEMBLY. THIS IS A PART THAT REPEATEDLY FAILS AND REMAINS A SERIOUS LATENT DEFECT UNDRESSED BY PORSCHE. ON MY CAR THE ONLY THING CORRECTED WAS UNDER CAMPAIGN NO A305; THAT WAS DONE IN 2003 ACCORDING TO PCNA. THE REPAIR THEY DID DOES NOT ADDRESS THE DEFECTIVE IGNITION SWITCH AND SWITCH ASSEMBLY. A 305 INVOLVES THE SAME ASSEMBLY BUT INVOLVED TIGHTENING A CABLE SO THE CAR DOES NOT RUN WHILE IN PARK AND THE IGNITION SWITCH FAILS TO INTERFACE WITH THE IMMOBILIZER SYSTEM. PLEASE INDICATE IF ADDITIONAL INFORMATION IS NEEDED REGARDING MY CAR AND THE PROBLEM I HAVE EXPERIENCED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187150April 5, 2007
ENGINE AND ENGINE COOLING
I WAS RECENTLY TOLD BY A PORSCHE DEALER THAT THE REAR ENGINES SEALS NEED TO BE REPLACED FOR $2400. AFTER RESEARCHING THIS EXTENSIVELY OVER THE INTERNET, MOST IF NOT ALL PORSCHE BOXSTERS NEED THIS REPLACED BEFORE 60,000 MILES. AND THIS IS DUE TO INAPPROPRIATE SEALS BEING USED UP TO AT LEAST 2004. PORSCHE EVEN DURING THE LATE 1990'S, REPLACED ENGINES UNDER WARRANTY BECAUSE OF THIS PROBLEM. IT IS VERY EVIDENT THAT THE ISSUES WITH THE REAR MAIN SEALS ARE AN EPIDEMIC AND SHOULD HAVE BEEN RECALLED FOR ALL VEHICLES AFFECTED. I CALLED PORSCHE HQ AND THEY DECLINED TO DO ANYTHING UNDER GOOD WILL. IT IS JUST NOT RIGHT WHEN SO MANY OTHER PEOPLE ARE AFFECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187062April 4, 2007
ENGINE AND ENGINE COOLING
PORSCHE BOXSTERS FROM 1999-2004 HAVE A DEFECTIVE REAR ENGINE SEAL WHICH FAILS IN ALL VEHICLES. THIS SHOULD BE A RECALL BECAUSE EVEN THE DEALER SAYS IT IS COMMON. THIS IS A VERY COSTLY FIX AND SHOULD HAVE BEEN DEALT WITH YEARS AGO. THE NHTSA EVEN HAS TECHNICAL BULLETINS ISSUED ON THIS. THIS IS FAR TOO COMMON OF A DEFECTIVE PART WHICH NEEDS TO BE RECALLED AND FIXED BY PORSCHE. THEY HAVE SINCE THEN REPLACED THE REAR SEALS WITH A DIFFERENT TYPE USED ON CAYENNES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185369March 17, 2007
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING AT LOW SPEEDS IN TOWN, AND THE CAR STALLED WITH THE CHECK ENGINE LIGHT FLASHING. THE CAR WAS TOWED TO A LOCAL DEALER (PORSCHE OF LANSING) WHO INDICATED THAT THE TIMING CHAIN BROKE (PREMATURELY, AS THE CAR ONLY HAS 37600MI). THE CAR WAS IN REPAIR FOR 7 WEEKS, AT A COST OF $7700. THE DAY AFTER THE REPAIR WAS FINISHED, THE CAR MADE A LOUD TICKING NOISE AND THEN A V. LOUD SNAPPING SOUND FROM THE ENGINE. THE DEALER INDICATED THAT THE TIMING CHAIN SLIPPED CAUSING CATASTROPHIC ENGINE DAMAGE. THIS TIME, THE DEALER HAS AGREED TO REPLACE THE ENGINE WITH A NEW (REMANUFACTURED) UNIT. I CONTACTED PORSCHE FOR GOOD WILL ASSISTANCE REGARDING THE ORIGINAL PREMATURE ENGINE FAILURE. THEY DECLINED TO GIVE ANY SUPPORT BECAUSE THE FAILURE OCCURRED "MORE THAN 1 YEAR AFTER THE ORIGINAL WARRANTY EXPIRED" (THE DEALER CLAIMED THE IN-SERVICE DATE WAS 10/2001). HOWEVER, THE MAINTENANCE MANUAL SHOWS A STAMP FROM THE ORIGINAL PORSCHE DEALER, CLEARLY INDICATING THE IN-SERVICE DATE IS 2/27/2002. SINCE THE FAILURE OCCURRED ON 1/22/2007, THIS IS LESS THAN ONE YEAR AFTER THE ORIGINAL WARRANTY EXPIRED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180899January 27, 2007
AIR BAGS:ON-OFF SWITCH ASSEMBLY
CALLED PORSCHE DEALERSHIP TO FIND OUT HOW TO MANUALLY TURN OFF THE PASSENGER AIRBAG IN 2003 BOXSTER S. I WAS TOLD THAT A PORSCHE MANUFACTURER CHILD SAFETY SEAT WAS NEEDED TO BE INSTALLED AND THEN THE SEAT BELT WOULD BE BUCKLED INTO THAT. THIS DEVICE WOULD THEN TURN OFF THE PASSENGER AIRBAG. I INQUIRED ABOUT THE SIZE OF THIS SEAT AND WAS INFORMED THAT IT WOULD FIT A CHILD UP TO 5 YEARS OF AGE. I TOLD THEM THAT THE LAW REQUIRES THAT A CHILD 12 AND UNDER MUST NOT BE SEATED WITH AN AIRBAG. ALSO AN ELDERLY PERSON OR SOMEONE WHO RECENTLY HAD SURGERY WOULD ALSO NOT WANT TO BE SEATED WITH AN AIRBAG. THE BOXSTER S IS ONLY A TWO PASSENGER CAR. I WAS TOLD THAT IT CAN ONLY BE DONE WITH THE CAR SEAT INSTALLED AND THAT THEY COULD NOT DISCONNECT THE AIRBAG ANY OTHER WAY. THEY ALSO SAID THAT IF I WAS TO DISCONNECT IT OR HAVE SOMEONE ELSE TRY TO INSTALL A TURN OFF SWITCH THEN I WOULD BE VOIDING THE WARRANTY. THEY SAID THAT THE 2005'S CAME WITH A TURN OFF SWITCH BUT NONE FOR THE 2003. I ASKED A MECHANIC IN MY FAMILY ABOUT THIS, HE SAID IT SOUNDS LIKE A SAFETY ISSUE. COULD YOU PLEASE CHECK INTO THIS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178448January 11, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, ELECTRICAL SYSTEM:WIRING
AIRBAG WARNING LAMP STAYING ON DUE TO A POORLY DESIGNED SENSOR SYSTEM THAT RELIES ON SEAT BELT BUCKLE AND GROUNDING SYSTEM ELECTRICAL RESISTANCES BEING INCREDIBLY STABLE OVER TIME. THIS IS A DESIGN FLAW THAT HAS BEEN ADDRESSED BY REDESIGNED SEAT BELT RECEPTACLES AND REPLACING WIRES. IF YOU DON'T FIX THIS PROBLEM, YOU WILL NEVER KNOW IF YOU HAVE A REAL PROBLEM WITH THE AIRBAG SYSTEM, WHICH IS OBVIOUSLY A SAFETY ISSUE. IF YOU WANT TO CLEAR THIS LAMP INDICATION, YOU MUST SHELL OUT $500 TO $1500 TO DO SO. HOW DOES PORSCHE HAVE THE NERVE TO CHARGE CUSTOMERS FOR AN OBVIOUS DESIGN FLAW ON THEIR PART WHICH LEADS TO AN AIRBAG WARNING LAMP BEING ILLUMINATED, WHICH IS A SAFETY ISSUE IF NOT CORRECTED. MY INCIDENT IS FAR FROM AN ISOLATED ONE. I'VE CHECKED OUT OTHER COMPLAINTS VIA THE INTERNET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164077December 15, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAD DRIVEN THE CAR WITHOUT INCIDENT TO A STORE. WHEN I TRIED TO START THE CAR LATER IT WOULD NOT START. IT WAS DETERMINED BY BOTH AN INDEPENDENT MECHANIC AND A PORSCHE DEALER THAT THE CAR HAD SUSTAINED CATASTROPHIC ENGINE FAILURE OF AN UNKNOWN ORIGIN. (THEY WERE NOT BE ABLE TO DETERMINE EXACTLY WHAT THE PROBLEM WITHOUT DISASSEMBLING THE ENGINE. I DID NOT ASK THEM TO DO THIS.). I REPLACED THE ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174633November 28, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, AND WHEN STATIONARY, THERE WAS A VERY DISTINCT FUME SMELL COMING FROM THE ENGINE COMPARTMENT. THE SMELL WAS NOTICEABLE AND CAME IN THROUGH THE VENTS. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, WHERE THEY REPLACED THE LEFT AND RIGHT CYLINDER HEAD COVER; CYLINDER HEAD CUP SHIELD, MANIFOLD FUEL GASKET AND THE EXHAUST GASKET BUT THE SMELL PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174112November 22, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON NORMAL ROAD CONDITIONS OR WHEN STATIONARY, THERE WAS A SMELL OF FUEL COMING FROM THE ENGINE COMPARTMENT. THE SMELL WAS NOTICEABLE AND CAME IN THROUGH THE VENTS. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, WHO REPLACED THE LEFT AND RIGHT CYLINDER HEAD COVER. ALSO, THE CYLINDER HEAD CUP SHIELD, MANIFOLD FUEL GASKET AND THE EXHAUST GASKET WERE REPLACED, BUT THE SMELL PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171161October 18, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN THE KEY, THE IGNITION SWITCH WOULD NOT TURN OR WOULD TURN TOO FAR CAUSING THE INSTRUMENT PANEL TO BE INOPERABLE. THERE WAS A NHTSA RECALL, # 98V113000, REGARDING THE IGNITION SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 12/01/06 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169952October 4, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED EACH TIME THE ENGINE WAS STARTED OR WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED WHILE THE AIRBAG LIGHT WAS ILLUMINATED, THE AIRBAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. ALSO, THE DEALER DETERMINED THE FRONT PASSENGER SIDE SEAT NEEDED TO BE ADJUSTED FORWARD SO THE AIRBAG LIGHT WOULD NOT ILLUMINATE. AFTER THE CONTACT ADJUSTED THE SEAT AS INSTRUCTED BY THE DEALER, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT ALERTED. UPDATED 10/31/2006 - THE AIR BAG LIGHT ILLUMINATED ALTHOUGH THERE WAS A PASSENGER IN THE SEAT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER THREE TIMES FOR THE SAME FAILURE BUT PROBLEM STILL EXIST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167550September 7, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING
TWO WEEKS AGO I HAD A PROBLEM WITH MY POWER WINDOW LIFT MECHANIC AT THE DRIVERS SIDE WHICH I HAD IT FIXED AT THE PARK PLACE PORSCHE IN DALLAS TEXAS AND WAS TOLD THAT MY WARRANTY DOESN'T COVER FOR THE POWER WINDOW LIFT MECHANIC AND WAS CHARGED 516 DOLLARS. HAVING DONE MY OWN RESEARCH I FOUND OUT THAT THE LIMITED WARRANTY THAT I HAVE COVERS ELECTRICAL MECHANICS INCLUDING POWER WINDOWS. HERES THE WEBSITE ITSELF (HTTP://WWW.PORSCHE.COM/USA/PRE-OWNED-VEHICLES/APPROVED/)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162093July 11, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
PURCHASED A 1997 PORSCHE BOXSTER APPROX 1 MONTH AGO. WENT TO START THE VEHICLE AND THE BATTERY WAS DEAD. CHARGED UP THE BATTER AND NOTICED THAT WHEN THE VEHICLE IS TURNED ON THERE WAS NO AIR CONDITIONING, WINDSHIELD WIPERS DIDN'T WORK. WHEN THE VEHICLE IS TURNED OFF, THE DASH LIGHTS REMAINED ON ALONG WITH THE RADIO THEREFORE CAUSING THE BATTER TO DIE. CHECK ON YOUR WEBSITE FOR ANY RECALLS FOR THIS DEFECT. NOTICED THAT THERE WAS A RECALL FOR THIS #98V-113 DTD 22 MAY 1998 FOR THIS EXACT PROBLEM I'M HAVING. THERE WERE 3,217 VEHICLES DISTRIBUTED IN THE US AND 234 IN CANADA WITH THE VIN # OF [XXX] TO [XXX] MANUFACTURED FROM OCTOBER 10, 1996 TO MAY 5, 1997. THE VIN ON MY VEHICLE IS APPROX 100 NUMBERS FROM THE ABOVE LISTED NUMBERS. [XXX]. I BELIEVE THAT PORSCHE SHOULD BE RESPONSIBLE FOR REPLACING EITHER THE COMPLETE STEERING LOCK WITH THE IGNITION SWITCH OR REPLACING THE IGNITION SWITCH ON WITH THE NEW DESIGN WHICHEVER IS DEEMED APPROPRIATE. NOW PORCHSE WANTS $430 TO REPAIR THIS. MY VIN IS EXTREMELY CLOSE TO THE ONES WHICH FALL UNDER THIS RECALL NOTICE. JUST WONDERING HOW IT IS THAT YOU DETERMINE WHICH VIN ARE AFFECTED BY THIS DEFECT AND WHICH ONES ARE NOT. PLEASE RESPOND AT YOUR EARLIEST CONVENIENCE. THANK YOU FOR YOUR TIME. [XXX]. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161053June 29, 2006
VEHICLE SPEED CONTROL, AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 20-25 MPH, THE VEHICLE ACCELERATED ON ITS OWN CAUSING THE CONTACT TO LOSE CONTROL WHICH RESULTED AN ACCIDENT. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS INCIDENT. THERE WERE NO LIGHTS ILLUMINATED ON THE DASH. THE VEHICLE FINALLY HIT A CURB CAUSING EXTENSIVE DAMAGE TO THE VEHICLE. THE DRIVER WAS INJURED, BUT HASN'T GONE TO THE HOSPITAL. THERE WAS A POLICE REPORT FILED. THE AIR BAGS ALSO DID NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10158695May 31, 2006
AIR BAGS:ON-OFF SWITCH ASSEMBLY
2005 PORSCHE BOXSTER S, IS A 2 SEATER THAT LACKS ANY MEANS TO DISARM FRONT/SIDE PASSENGER AIRBAGS. DANGEROUS CONDITION FOR CHILD PASSENGER GIVEN THE LACK OF A BACK SEAT OR ALTERNATIVE SEATING. CERTAINTLY FORESEEABLE THAT CHILDREN WILL RIDE IN SUCH A VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155418April 16, 2006
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
I OWN A 1999 PORSCHE BOXSTER. THE AIRBAG LIGHT CAME ON AND I WAS TOLD BY THE DEALER THAT THE SEAT BELTS NEED TO BE REPLACED AS THERE IS A FAILURE IN THE CIRCUITRY BETWEEN THE SEAT BELT AND AIRBAG. APPARENTLY THIS IS A COMMON PROBLEM AS THERE HAVE ALREADY BEEN A NUMBER OF TECHNICAL SERVICE BULLETINS ISSUED ON THIS DEFECT. SHOULDN'T THERE BE A RECALL FOR THIS AS IT APPEARS TO BE A COMMON, KNOWN DEFECT WHICH DIRECTLY AFFECTS THE SAFETY EQUIPMENT ON THE CAR ? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156224April 12, 2006
AIR BAGS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
1998 PORSCHE BOXSTER AIR BAG WARNING LIGHT ILLUMINATED OVER A YEAR AGO. *TS THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THERE WAS A KNOW CORROSION PROBLEM WITH THE CONTACTS IN THE AIR BAG ELECTRICAL SYSTEM. THE DEALER TOLD THE CONSUMER THAT THE FRONT SEATS HAD TO BE REMOVED TO CORRECT THE PROBLEM AND THAT THE WIRING HARNESS HAD TO BE REPLACED. THE CONSUMER BELIEVES THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE COST OF THE REPAIRS BUT WAS TOLD THAT SINCE THE VEHICLE WAS OUT OF WARRANTY THE HE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE EMISSION WARNING LIGHT ILLUMINATED. IT WAS DETERMINED THAT THE GAS CAP WAS DEFECTIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155062April 11, 2006
SEAT BELTS:FRONT
DT*: THE CONTACT STATED THE DRIVER AND PASSENGER SIDE FRONT SEAT BELTS IN THE VEHICLE HAVE BEEN REPLACED TWICE. ON THE FIRST INCIDENT THE PASSENGER SIDE SEAT BELT WOULD COME UNLOCKED WHEN THE CHILD TUGGED ON IT. THE DEALERSHIP REPLACED THE SEAT BELT AND THE BUCKLE ASSEMBLY. ON 2-01-06 THE SEAT BELTS WOULDN'T RETRACT. THE DEALERSHIP REPLACED THE SEAT BELTS AND THE BUCKLE ASSEMBLY AGAIN. NOW THE SEAT BELT IS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150045February 12, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK FAILURE - 2000 BOXSTER S. DEALER MECHANIC ADVISED THAT PROBLEM IS SERIOUS AND COMMON. WILL ALWAYS LEAD TO STRANDED MOTORIST. PROBLEM SO COMMON MECHANIC REQUESTED QUOTE FOR 'NUKED IGNITION LOCK' FROM SERVICE WRITER. SERVICE WRITER REPLIES $450 WITHOUT HAVING TO LOOK IT UP AND ALSO HUMOROUSLY ACKNOWLEDGES FREQUENCY OF OCCURRENCE. PROBABLY WIDESPREAD ACROSS PORSCHE MODEL AND YEAR RANGE, INCLUDING CARRERA, THANKS TO STANDARDIZATION OF COMPONENTS. IN MY CASE THE KEY WAS STUCK IN THE ON POSITION, SO I HAD TO FORCE THE KEY TO THE OFF POSITION, STRAINING KEY AND DASH COMPONENTS. IT'S BEST FOR OTHER OWNERS TO MAKE SURE THEY ARE AT THE DEALER BEFORE THEY FORCE THEIR KEY OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145368December 6, 2005
AIR BAGS
2001 PORSCHE BOXSTER AIR BAG SYSTEM FAILED. REPAIR TO THE SEAT BELT BUCKLE THAT IS LINKED TO THE AIRBAG SYSTEM WAS NOT PERFORMED AND THE AIRBAG LED WAS AGGRESSIVELY RIPPED OUT OF THE INSTRUMENT PANEL CLUSTER. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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