Pontiac G5 Complaints

381 consumer complaints on file.

#10783538October 19, 2015
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON OCTOBER 2, 2015 WHEN I PICKED UP MY VEHICLE, I ASKED SHAWN THOMAS IF THEY HAD REPROGRAMED MY DOOR TO WORK WITH THE NEW IGNITION CYLINDER THAT WAS REPLACED LAST TIME IT WAS IN FOR THAT RECALL. WHEN I PICKED UP MY CAR FROM THAT RECALL SERVICE, THEY GAVE ME MY ORIGINAL PONTIAC KEY AND 2 NEW KEYS TO THE IGNITION. WHEN I DRIPPED IT OFF FOR THE MOST RECENT RECALL (FUEL PUMP LEAK, FUEL TANK LEAK), I WAS TOLD THEY SHOULD HAVE REPROGRAMED MY DOORS TO GO WITH THE NEW IGNITION AND THEY WOULD DO THAT WHILE IT WAS IN THIS TIME. IT WAS ON MY RECEIPT THAT THEY DID REPROGRAM BUT THEY DID NOT. THEY MADE ME ANOTHER KEY FOR THE IGNITION (NOT SURE WHY I WOULD NEED ANOTHER IGNITION KEY. SO NOW I HAVE 3 IGNITION KEYS AND 2 DOOR KEYS (5 TOTAL KEYS) AND 2 KEY FOBS WITH REMOTE START THAT WAS A FEATURE THAT I HAD PURCHASED ORIGINALLY WHEN PURCHASING MY CAR THAT NO LONGER WORK SINCE THE IGNITION CYLINDER HAD TO BE REPLACED. WHEN I ASKED SHAWN IF IT WAS REPROGRAMED HE TOLD ME YES THAT IS WHAT THE RECEIPT SAID. WHEN I GOT TO MY CAR, IT CLEARLY HAD NOT BEEN REPROGRAMED AND WHEN I WENT IN TO ASK SHAWN ABOUT IT, HE WENT AND CALLED THE 'MANAGER' WHO SAID THAT THEY TALKED TO ME AND TOLD ME THAT THERE WOULD BE A CHARGE IF THEY REPROGRAMED IT. I NEVER HAD THIS CONVERSATION AND THE RECALL CLEARLY STATES THAT THEY WILL REPROGRAM MY DOORS TO GO WITH MY IGNITION AND THE FOBS SHOULD BE PROGRAMED FOR REMOTE START AS WELL AS THAT IS A FEATURE I HAD. SHAWN TOLD ME IT WOULD BE 2 HOURS LABOR BECAUSE THEY HAVE TO TAKE DOOR PANEL APART AND IT WAS $165/HR. THAT WOULD BE $357.23 WITH TAX FOR SOMETHING THERE SHOULD NOT BE A CHARGE FOR UNDER RECALL. PLEASE SEE RECALL INFORMATION ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10774790September 23, 2015
ELECTRICAL SYSTEM, SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2008 PONTIAC G5. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE SEAT BELTS FAILED TO RETRACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A CONCUSSION AND UPPER TORSO TRAUMA AND THE FRONT PASSENGER SUFFERED A FRACTURED NECK, VERTEBRAE, AND A CONCUSSION. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10764184September 16, 2015
FUEL SYSTEM, GASOLINE, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). IN ADDITION, WHEN REFUELING THE VEHICLE, FUEL LEAKED FROM THE FUEL TANK. THE CONTACT MENTIONED THAT THE VEHICLE WAS REFUELED AT HALF A TANK IN ORDER TO PREVENT FUEL LEAKING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V459000 (FUEL SYSTEM, GASOLINE) AND 09V419000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATE 01/15/16 MA UPDATED 02/04/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762077September 8, 2015
EXTERIOR LIGHTING
HEADLIGHTS GO DIM OR OFF WHILE DRIVING. ON INSPECTION, THE H11 BULB CONNECTOR HAS SHORTED, MELTED AND IS CHARRED. I HAVE SINCE REPLACED THE CONNECTOR 3 TIMES AND ENTIRE HEADLIGHT ASSEMBLIES ONCE. THIS CAR HAS NOT BEEN INCLUDED IN IDENTICAL GM RECALLS TO DATE FOR THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759585August 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT HEAD LAMPS INDEPENDENTLY TURNED OFF WITHOUT WARNING. THE CONTACT TOUCHED THE CONTROL BUTTON FOR THE LIGHT SWITCH AND THE LIGHTS TURNED BACK ON. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, AS WELL AS WHEN SIGNALING TO MAKE TURNS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748632August 14, 2015
FUEL/PROPULSION SYSTEM
A FEW MONTHS AGO I STARTED TO SMELL FUEL AFTER I PARKED MY CAR AND NOTICED A LEAK IN THE LINES. THE LINES WERE INDEED RUSTED OUT AND I HAD THEM REPLACED. NOW A FEW DAYS AGO I NOTICED IT AGAIN BUT THIS TIME IT WAS COMING FROM THE FUEL TANK. I SAW THAT THERE WAS A RECALL FOR THIS PROBLEM, HOWEVER I AM NOT IN ONE OF THE STATES THAT IT WAS ISSUED IN. THIS IS A BIG PROBLEM AND I HAVE SEEN A LOT OF PEOPLE ONLINE COMPLAINING ABOUT THIS ISSUE AND THE RECALL SHOULD BE NATIONWIDE AS IT IS A RATHER LARGE SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748677August 14, 2015
STEERING
TURN SIGNAL SWITCH DOES NOT CANCEL; YOU HAVE TO MANUALLY CANCEL TURN SIGNAL AFTER TURN COMPLETED. I'VE NOTICED MORE AND MORE PEOPLE COMPLAINING ABOUT THIS IN CHEVROLET AND PONTIAC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746465August 5, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE VEHICLE FUEL PUMP FAILED. THE CONTACT NOTICED THAT A STRONG FUEL ODOR EMITTED FROM THE VEHICLE AND FUEL LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP TUBE FRACTURED CAUSING THE FUEL TO LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736025July 23, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE FUEL TANK AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733640July 13, 2015
STEERING
TL* THE CONTACT OWNS A 2008 PONTIAC G5. WHILE MERGING TO THE RIGHT AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING). THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733742July 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731673July 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE FAILED TO STOP AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE WHIPLASH AND BRUISES TO THE CHEST AND ARM AREAS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10730540June 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BCI AND THE IGNITION CYLINDER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT A YEAR PRIOR TO THE FAILURE OCCURRING, THE VEHICLE WAS SERVICED UNDER A MANUFACTURERS RECALL FOR THE RELATED FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,400 UPDATED 8/21/15*CN UPDATED 03/03/14.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717706May 21, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AFTER SHUTTING OFF VEHICLE, THE COOLING FANS WOULD ENGAGE. THEY WOULD CONTINUE TO RUN FOR 15-20 MINS REGARDLESS OF ENGINE TEMP OR RUN TIME. THIS WAS THE FIRST INDICATION THAT SOMETHING WAS WRONG. SHORTLY AFTER THAT THE CAR WOULD NOT START DUE TO LACK OF POWER FROM BATTERY. I HAD A DIAGNOSTIC CHECK RUN ON SYSTEM THAT SHOWED THAT MOST PARTS OF THE ELECTRICAL SYSTEM HAD SOME TYPE OF ERROR OR ANOTHER. I REPLACED THE BATTERY DUE TO A BAD CELL AND RE-RAN DIAGNOSTIC. SHOWS THAT THE COMPUTER WAS NOT OPERATING CORRECTLY WHICH WAS TRIPPING THE REST OF THE ERROR MESSAGES. WOULD THIS BE A FACTORY DEFECT FOR THE COMPUTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716275May 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 PONTIAC G5. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALL WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER THE RECALL; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703022April 1, 2015
ELECTRICAL SYSTEM
WHEN ATTEMPTING TO UNLOCK THE DOORS (WITH THE REMOTE OR KEY THEN LOCK BUTTON ON THE DRIVERS DOOR) SOME DOORS DO NOT UNLOCK AND HAVE TO BE MANUALLY UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702404March 29, 2015
STEERING, ELECTRICAL SYSTEM
I WILL BE DRIVING AND ALL OF A SUDDEN A LOST POWER STEERING. THIS HAPPENED ON A LEFT TURN WHERE I WAS NOT READY TO PERCEIVE NO POWER STEERING AND CAME VERY CLOSE TO AN ACCIDENT. THIS SHOULD NOT HAPPEN AND THERE SHOULD BE A RECALL ON THESE CARS. ALSO I HAVE A PARASITIC BATTERY DRAIN WHICH STARTED AFTER THE IGNITION KEY WAS CHANGED FOR THE THIRD TIME. THIS TIME THEY HAD TO REPROGRAM CAR AND KEY. THIS HAPPEN IN OCT 2014. PLEASE REPLY TO MY EMAIL. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694560March 24, 2015
ELECTRICAL SYSTEM, POWER TRAIN
2008 PONTIAC G5. CONSUMER WRITES IN REGARDS TO IGNITION RECALL ISSUES. *SMD THE CONSUMER STATED THE ORIGINAL IGNITION RECALL WAS FIXED IN EARLY NOVEMBER 2014, AFTER THE KEY WOULD NOT COME OUT OF THE IGNITION AND THE VEHICLE HAD TO BE TOWED. THE CONSUMER EXPERIENCED ANOTHER FAILURE ON JANUARY 20, 2015. IT WAS TOWED THE DEALER. THE DEALER INFORMED THE CONSUMER A SHIFTER ASSEMBLY WAS NEEDED. HOWEVER, THE PART WAS ON NATIONAL BACK ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694191March 13, 2015
STEERING
MY DAUGHTER IS A COLLAGE STUDENT, SHE WAS DRIVING HOME, WHICH IS 180 MILES FROM HOME, SHE WAS DRIVING ON THE HIGHWAY, POWERSTEERING GAVE OUT, ALMOST HAD A WRECK 3 TIMES WITH SAME SITUATION, HAD TO MUSCLE IT TO PULL OVER......... I KNOW THERE IS A RECALL ON THIS BUT I HAVE NOT RECEIVED A NOTICE TO HAVE IT FIXED. THIS ALSO HAS HAPPENED SEVERAL TIMES WHEN SHE STARTS HER CAR. HAS LEFT HER SITTING IN A PARKING LOT LATE AT NIGHT, HAD TO KEEP TURNING CAR ON AND OFF SEVERAL TIMES BEFORE IT WOULD ACT RIGHT!! SHE HAS ONLY HAD THIS CAR ALMOST 2-YEARS!!! DEALERSHIP CAN NOT FIX THIS TILL I GET THE NOTICE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691629March 2, 2015
STEERING
TL* THE CONTACT OWNS A 2010 PONTIAC G5. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING OFF WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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