Nissan Xterra Complaints
3,099 consumer complaints on file.
- #10400560May 11, 2011SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 NISSAN XTERRA. THE CONTACT STATED THE REAR SUSPENSION WAS WEAK AND THE REAR AXLE WOULD STRIKE THE FRAME EVERY TIME THE CONTACT WOULD DRIVE OVER A ROAD BUMP. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399612May 9, 2011STEERING
NISSAN IS SAYING I HAVE TO GET RECALL WORK DONE AT DEALER. JUNEAU, ALASKA DOES NOT HAVE A NISSAN DEALER AND THERE ARE NO ROADS OUT OF JUNEAU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399327May 6, 2011STEERING:COLUMN
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS ATTEMPTING TO MAKE A TURN WHEN THE STEERING WHEEL BECAME EXTREMELY DIFFICULTY TO MANEUVER. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA RECALL CAMPAIGN ID NUMBER 0V554000 (STEERING:COLUMN). THE REMEDY FAILED TO CORRECT THE PROBLEM AND THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399094May 4, 2011POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
NOTICED THAT THE VEHICLE WAS SHIFTING HARD ESPECIALLY IN OVERDRIVE. SOON AFTER THE VEHICLE OVERHEATED ON 4/4/11. ADDED COOLANT TO GET TO GARAGE. UPON INSPECTION FOUND THAT THERE WAS COOLANT IN THE TRANSMISSION. HAD IT TOWED TO THE DEALER AND THEY CONFIRMED THAT THERE WAS A CRACK IN THE TRANSMISSION COOLER AND IT PUT COOLANT INTO THE TRANSMISSION. THE RADIATOR AND TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $7400. I CALLED THE DEALER I PURCHASED THE VEHICLE FROM AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME IT WAS A NISSAN ISSUE. CALLED NISSAN CUSTOMER SUPPORT FILED A COMPLAINT. AFTER REVIEWING MY COMPLAINT THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. SEARCHED ON LINE AND FOUND THAT THERE ARE MANY NISSAN'S FROM 2005 -2007 WITH THIS FAILURE. NISSAN IS IGNORING THE ISSUE. CONTACTED THE ATTORNEY GENERAL'S OFFICE AND THEY ARE INVESTIGATING. THE VEHICLE IS CURRENTLY AT A NISSAN DEALERSHIP AND HAS BEEN SINCE 4/5/11. WE FEEL THAT THE VEHICLE IS UNSAFE TO DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399135May 4, 2011FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 NISSAN XTERRA. THE CONTACT STATED THAT HE REFUELED HIS VEHICLE BUT THE GAS GAUGE DISPLAYED A QUARTER TANK INSTEAD OF FULL AND THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL MECHANIC WHO DIAGNOSED THAT THE FUEL SENDING UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT HE WAS UNABLE TO SPEAK TO A REPRESENTATIVE REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,125.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399137May 4, 2011FUEL SYSTEM, GASOLINE
2006 NISSAN XTERRA VIN# [XXX]. MY COMPLAINT IS PROBABLY THE MOST COMMON WITH THE XTERRA. THE FUEL LEVEL SENDING UNIT.WHEN I REFUEL VEHICLE THE GAS GAUGE NEEDLE DOES NOT MOVE TO THE FULL LINE. INSTEAD IT STAYS ON EMPTY ONLY AFTER DRIVING APPROX 30 TO 40 MILES WILL THE NEEDLE MOVE BACK UP TO THE FULL LINE BUT ALSO AT THE SAME TIME THE SERVICE ENGINE SOON LIGHT COMES ON. THAT WILL STAY ON FOR APPROX 3 TRIPS OF USING VEHICLE BEFORE IT GOES BACK OFF. I WAS TOLD 2006 XTERRAS WERE COVERED UNDER THIS RECALL HOWEVER MY VIN NUMBER WAS NOT.MAKES NO SENSE WHY SOME 2006"S ARE COVERED AND OTHERS ARE NOT. TO ME YOU EITHER BOUGHT A 2006 XTERRA OR YOU DIDNT.I BOUGHT A NISSAN BECAUSE I THOUGHT I WOULDN'T HAVE THESE PROBLEMS I THOUGHT THAT WAS WITH NON FOREIGN VEHICLES , BOY WAS I WRONG. NISSAN STEP UP TO THE PLATE AND TAKE CARE OF THIS ISSUE WHICH SO MANY CUSTOMERS ARE HAVING INSTEAD OF TURNING THE CHEEK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398197April 29, 2011STEERING
TL*THE CONTACT OWNS A 2005 NISSAN XTERRA. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE BEGAN TO VIBRATE. THE CONTACT STATED, IF THEY DECREASE AND INCREASE THE SPEED THE VEHICLE WOULD FUNCTION NORMALLY FOR A SHORT TIME AND THEN THE FAILURE WOULD RECUR. THE DEALER REPLACED THE FRONT WHEEL BEARINGS, THE BRAKE PADS AND ROTORS, BUT THE FAILURE CONTINUED TO OCCUR. THE MOST RECENT REPAIR WAS A FIELD LINE DRIVE VIBRATION CHECK, BUT THAT DID NOT REPAIR THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397944April 26, 2011FUEL SYSTEM, GASOLINE
FUEL SENDING UNIT ON 2006 NISSAN XTERRA FAILS INTERMITTENTLY WHEN TANK IS LOW. THE GAUGE WILL NOT MOVE TO FULL AT GAS STATION AFTER FILLING--BUT DOES SO GRADUALLY TAKING ABOUT A DAY OR SO. THIS HAS OCCURRED TWICE WHEN ON VACATION, WHEN GAS TANK GETS LOW (AT HOME, WE NEVER LET GET BELOW HALF). NISSAN WILL NOT FIX UNLESS IT IS IN FAILURE OR CHECK ENGINE LIGHT IS ON WHEN YOU PRESENT @ DEALER. EVEN WHEN IT FAILS, THE CHECK ENGINE LIGHT DOES NOT COME ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397439April 25, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE RUMBLED A LITTLE AS IF I WAS GOING OVER A RUMBLE STRIP. THEN AFTER A LITTLE BIT OF TIME, I LOST ALL GEARS WITH THE EXCEPTION OF 4TH, THIS BECAME A SAFETY ISSUE IN TRAFFIC AS SLOWING DOWN CAUSED THE CAR TO ALMOST STOP COMPLETELY IN TRAFFIC SITUATIONS. FOLLOWING THIS, I HAVE RESEARCHED AND FOUND THIS TO BE THE CASE FOR MANY OF THE SAME VEHICLES. THE RADIATOR LEAKS INTO THE TRANSMISSION CAUSING TRANSMISSION FAILURE. SOMETHING NEEDS TO BE DONE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397014April 21, 2011FUEL SYSTEM, OTHER
MY 2005 NISSAN XTERRA HAS PROBLEMS WITH THE FUEL SENDING UNIT. THE GAS GAUGE WILL READ AT A QUARTER OF A TANK, WHEN IN FACT THERE IS NO GAS AT ALL. IT SEEMS THIS OCCURS VERY OFTEN IS OTHER MODELS OLDER AND NEWER, HOWEVER THE WARRANTY IS ONLY COVERED UP TO 36000 MILES. IT SEEMS TO BE THAT MOST PEOPLE COME ACROSS THIS ISSUE WELL AFTER THE WARRANTY EXPIRES. I WOULD LIKE TO EXPRESS MY SHAME WITH NISSAN FOR NOT BACKING THEIR PRODUCTS AND PUTTING DEALERSHIPS UNDER THE PRESSURE TO CHARGE CUSTOMERS TO REPLACE THESE FAULTY ITEMS, WHEN IT IS THEIR RESPONSIBILITY TO PROVIDE FOR THE SAFETY OF THEIR CONSUMERS WITH RELIABLE PARTS. I UNDERSTAND THAT THERE IS A CERTAIN "WEAR AND TEAR" THAT ALL CARS INCUR, BUT FAULTY FUEL SENDING UNITS? I CAN BE SURE THAT THIS IS NOT A COMMON WEAR AND TEAR ITEM BECAUSE IF IT WAS, OTHER MAKES AND MODELS WOULD NEED TO REPLACE IT MORE OFTEN OR WITHIN THE 36000 MILE CRITERIA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397018April 21, 2011STEERING
TL* THE CONTACT OWNS A 2003 NISSAN XTERRA. THE CONTACT STATED THAT AFTER HAVING THE REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V554000 (STEERING:COLUMN), THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BATTERY AND THE STARTER SYSTEM WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE PARTS WERE REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397076April 21, 2011ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 NISSAN XTERRA. THE CONTACT STATED WAS DRIVING 30 MPH WHEN THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION FLUID ABNORMALLY MIXED WITH THE RADIATOR COOLANT. THE RADIATOR INITIALLY MALFUNCTIONED AND CAUSED THE FAILURE AND THE DEALER ADVISED REPLACING THE TRANSMISSION. THE CONTACT CALLED THE MANUFACTURER YET THE MANUFACTURER DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10396917April 20, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2006 NISSAN XTERRA STARTED SHAKING VIOLENTLY WHILE DRIVING AT 40MPH ALL OF A SUDDEN, TO THE POINT I THOUGHT I HIT SOMETHING OR WAS DRAGGING A BRANCH, I STOP TO FIND NOTHING AND KEPT ON DRIVING, AND THE CART DID IT AGAIN, SO SCARED OF GOING ANY FASTER AND LOOSING CONTROL. I TOOK IT TO THE DEALERSHIP AND THEY INFORMED ME THAT DUE TO A DESIGN FLAW CRACKED RADIATORS ARE CAUSING COOLANT TO LEAK INTO THE TRANSMISSION AND MIX WITH THE TRANSMISSION FLUID. ONCE THE COOLANT (ANTIFREEZE) IS IN THE TRANSMISSION IT KILLS THE VALVES, SEALS AND TORQUE CONVERTER AND EVENTUALLY RENDERS THE ENTIRE TRANSMISSION USELESS. IT SEEMS TO BE A COMMON OCCURRENCE ON '05-'06 XTERRA. BUT I WAS NEVER INFORMED NOR OTHER XTERRA OWNERS. TO CORRECT THIS I HAVE TO REPLACE THE RADIATOR & TRANSMISSION AT AN OUTRAGEOUS PRICE. ALTHOUGH NISSAN HASN'T CONDUCTED A RECALL OR ACKNOWLEDGER THERE'S A PROBLEM, THEY DID EXTEND THE POWER TRAIN WARRANTY FROM 60K TO 80K. MY VEHICLE HAS 94K MILES, SO I'M HOPING MY EXTENDED WARRANTY COVERS IT. THIS IS VERY DANGEROUS, IMAGINE DRIVING AT 60MPH AND LOOSING CONTROL DUE TO STRONG SHAKING. I JUST CANT BELIEVE WITH THE OVERWHELMING AMOUNT OF PEOPLE COMPLAINING THEY HAVEN'T STARTED A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395716April 13, 2011FUEL SYSTEM, OTHER
ENGINE LIGHT ACTIVATION AND FUEL LEVEL DISCREPANCY. ENGINE CODE PO463 (FUEL LEVEL SENSOR A HIGH INPUT). TOLD BY NISSAN THAT THIS INDIVIDUAL VEHICLE IS NOT COVERED UNDER THE RECALL FOR THIS PROBLEM EVEN THOUGH IT IS REPORTED THAT 80, 689 VEHICLES HAVE BEEN AFFECTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395731April 13, 2011ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE
P0463 FUEL LEVEL SENSOR ISSUE ON MY NISSAN XTERRA 2007. MY AUTOMOBILE RAN OUT OF FUEL THOUGH TANK SHOULD OF HAVE APPROX 3 GALLONS LEFT. THIS RESULTED IN TOWING / FUEL EXPENSES AND SERVICE STATION CODE RESET COSTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395760April 13, 2011VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 NISSAN XTERRA. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AT LOW SPEEDS THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE HOUSE. THE DRIVER WAS INJURED AND WAS NOT TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WITH THE INSURANCE AGENCY. THE FAILURE WILL BE DIAGNOSED PENDING AN INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 93,700.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10395255April 8, 2011ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2005 NISSAN XTERRA SE WITH 82K MILES HAD THE RADIATOR FAIL, LEAKING COOLANT INTO THE TRANSMISSION. THIS IS A COMMON PROBLEM WITH NISSAN SUVS AND TRUCKS FOR AT LEAST 2005-2007 MODEL YEARS. NISSAN VOLUNTARILY EXTENDED THEIR WARRANTY TO COVER THIS TYPE OF ISSUE TO 80K MILES, BUT IT SEEMS TYPICAL FORM THE MANY ONLINE MESSAGE BOARDS ADDRESSING THIS ISSUE THAT THE PROBLEM ARISES AFTER 80K MILES. NISSAN REFUSES TO COVER ANY OF THE COSTS OF REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395178April 7, 2011STEERING
TL* THE CONTACT PREVIOUSLY OWNED A 2002 NISSAN XTERRA. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL BECAME RESISTANT TO MOVEMENT. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A RESIDENTIAL HOME. THE CONTACT SUSTAINED A DISLOCATED SHOULDER AND HER HEAD STRUCK AND PENETRATED THE FRONT WINDSHIELD. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS AVAILABLE. THE CONTACT LATER RECEIVED NOTIFICATION OF A RECALL FOR THE STEERING UNDER NHTSA CAMPAIGN ID NUMBER: 10V554000 (STEERING:COLUMN). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10394377April 6, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN GETTING TO A SPEED OF 55 MPH AND ABOVE I WOULD START TO HEAR A RUMBLING SOUND. I HAD MY LOCAL NISSAN DEALERSHIP TAKE A LOOK AT IT AND THEY TOLD ME IT WAS THE FRONT RIGHT U-JOINT. I HAD THEM REPLACE THE U-JOINT AND WHEN I PICKED IT UP AND WAS ON MY WAY HOME THE SAME RUMBLING SOUND WAS STILL OCCURING. I TOOK IT BACK TO THE DEALERSHIP AND THEY KEPT IT A TWO DAYS AND THEN TOLD ME THE REAR AXIAL WAS CAUSING THE NOISE THE IT NEEDED TO BE REPLACED. I HAD THEM REPLACE IT WHICH COST ME $2000.00. AGAIN, WHEN I PICKED IT UP AND WAS ON MY WAY HOME THE RUMBLING NOISE WAS STILL OCCURING. I WENT BACK TO THE DEALERSHIP GOT THE SEVICE MANAGER TO GO FOR A RIDE WITH ME SO HE COULD HERE THE NOISE BECAUSE NO ONE AT THE DEALERSHIP EVER TOOK THE CAR OUT TO HEAR THE NOISE. HE SAID THEY WOULD HAVE TO KEEP IT AGAIN TO SEE IF THEY COULD FIGURE OUT THE PROBLEM. THEY CALLED ME 2 DAYS LATER AND TOLD ME THAT A CRACK IN THE HOSE THAT RUNS THROUGH THE RADIATOR TO THE TRANSMISSION WAS ALLOWING ANTIFREEZE TO GET INTO THE TRANSMISSION AND THE TRANSMISSION WAS CAUSING THE RUMBLING NOISE. THEY TOLD ME I NEEDED TO HAVE THE READIATOR AND TRANSMISSION REPLACED AND IT WAS GOING TO COST ME $4200.00. NEEDLESS TO SAY I WAS NOT CONVINCED THEY KNEW WHAT WAS WRONG WITH THE CAR SINCE THEY WERE WRONG THE FIRST TWO TIMES, SO I TOOK IT TO A LOCAL TRANSMISSION REPAIR SHOP AND HAD THEM LOOK AT IT. THEY SAID IT WAS THE RADIATOR AND TRANSMISSION SO I HAD THEM REPLACE BOTH AT A COST OF $3900.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10394389April 6, 2011FUEL SYSTEM, GASOLINE
I HAVE A 2007 NISSAN XTERRA. RECENTLY I FILLED UP MY GAS TANK AND THE SERVICE ENGINESOON LIGHT CAME ON AND THE FUEL GAUGE DID NOT REGISTER FULL. AFTER SOME TIME DRIVING IT SLOWLY RAISED TO FULL AND A WHILE AFTER THE SERVICE ENGINE SOON LIGHT WENT OUT. I JUST FILLED UP AGAIN. THE LEVEL WAS JUST BELOW A 1/4 OF A TANK AND NOW WITH A FULL TANK IT READS BELOW EMPTY, THE SERVICE ENGINE SOON LIGHT IS ON, THE EMPTY FUEL TANK LIGHT IS ON AND THE GAUGE IS NOT RAISING AS IT DID THE PREVIOUS TIME. AFTER DOING SOME RESEARCH ON LINE I REALIZED I AM NOT THE ONLY ONE WITH THIS PROBLEM AND THAT IT IS OBVIOUSLY MY FUEL SENDING UNIT. TWO WEEKS PRIOR TO THIS I HAD A 60000 MILE SERVICE PERFORMED AT NISSAN WHERE THEY FOUND NO PROBLEMS WITH MY VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0