Nissan Versa Complaints (2010)

269 consumer complaints on file.

#11326714May 31, 2020
AIR BAGS
WE KEEP RECEIVING THESE NOTICES EVEN AFTER COMMUNICATING TO CEASE SENDING THEM. THE VEHICLE WAS DESTROYED IN AN ACCIDENT IN OCTOBER 2017 AND THE INSURANCE PAID FOR PURCHASING IT THEN SOLD IT TO SOMEONE ELSE. WE DO NOT OWN THE VEHICLE. PLEASE STOP SENDING THE NOTICES. THE AIR BAGS WORKED FINE IN THE ACCIDENT.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11320618April 8, 2020
POWER TRAIN
I WAS DRIVING HOME FROM WORK IN THE HIGHWAY I NOTICED THE RPMS GOING HIGH AND REALIZED SOMETHING WAS WRONG WITH THE CLUTCH I HEARD A NOISE IN THE TRANSMISSION AND THE CLUTCH WAS SLIPPING I WAS ABLE TO PULL OVER IN A SAFE SPOT. MY MECHANIC CAME TO LOOK AT IT AND HE TOLD ME THOSE CARS CAME OUT DEFECTIVE FROM THE DUAL MASS FLYWHEEL. I HAVE DONE SOME RESEARCH ONLINE AFTER THIS HAPPENED AND SEE A LOT OF THE SAME ISSUE HAPPENING TO A LOT OF PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316108March 4, 2020
STEERING
VEHICLE LOST CONTROL EXITING A RIGHT HAND CURVE OF A COUNTY ROAD. THE VEHICLES SPEED AT THE TIME OF THE CRASH IS ESTIMATED AT APPROXIMATELY 55-65 MPH. A POST-CRASH MECHANICAL INSPECTION OF THE VEHICLE WAS COMPLETED. THE INSPECTION REVEALED THE SPLINES ON THE STEERING WHEEL AND THE STEERING SHAFT HAD BEEN DAMAGED. THIS DAMAGE WAS CONSISTENT IN APPEARANCE WITH THE WHEEL BEING PLACED ON THE SHAFT AND PRESSED VIA THE STEERING WHEEL NUT WHEN THE SPLINES WERE OUT OF ALIGNMENT. THE STEERING WHEEL NUT WAS ABLE TO BE SPUN WITH ONE FINGER DURING THE INSPECTION. BOTH FINDINGS WERE NOT CONSISTENT WITH THE EXPECTED CRASH DAMAGE GIVEN THE CRASH SEQUENCE. AN AIRBAG RECALL HAD BEEN FULFILLED ON THE VEHICLE IN OCTOBER 2019 IN WHICH THE STEERING WHEEL WAS REMOVED. THE RECALL WAS FULFILLED BY A NISSAN DEALERSHIP IN GREELEY, CO.*DT*DT *JS *JS*DT*JB*DT*DT*AS*DT*TR*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*JB*TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11299676January 16, 2020
ELECTRICAL SYSTEM
REAR HATCH WILL NOT UNLOCK.SWITCH WAS REPLACED 2YRS AGO AND IT HAS GONE OUT AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266474October 5, 2019
VISIBILITY/WIPER
THE INTERMITTENT WIPERS WILL NOT SPEED UP WHEN ADJUSTING THE DIAL. THEY WILL ONLY GO ONE SPEED. THEY GO VERY SLOWLY AND IT'S NOT ENOUGH FOR MODERATE TO HEAVY RAIN. THIS HAPPENS WHEN DRIVING AT SPEED IN THE RAIN ON ANY STREET INCLUDING HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257053September 20, 2019
AIR BAGS
2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE WHILE THE AIRBAG WAS BEING REPAIRED A SPRING BROKE. THE CONSUMER WAS INFORMED THE RECALL REPAIR WAS COMPLETED, BUT THE AIR BAG WOULD NOT DEPLOY UNTIL THE SPRING WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255029September 12, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE THE CONTACT WAS DRIVING HOME, THE AIR CONDITIONER STOPPED FUNCTIONING AND A BURNING ELECTRICAL ODOR WAS PRESENT. AFTER ARRIVING HOME, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR AND BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED AN UNKNOWN NISSAN DEALER AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253370September 5, 2019
AIR BAGS
AFTER HAVING TAKATA AIRBAG REPLACED FROM RECALL HORN STOPPED WORKING THEN AFTER AWHILE STARTED HONKING WHEN TURNING STEERING WHEEL. AFTER THAT HORN WENT OFF NON STOP WHILE ENGINE OFF. HAD TO UN HOOK BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241118August 1, 2019
SUSPENSION
DRIVER SIDE REAR COIL SPRING BROKE WITHOUT WARNING. CAR WAS IN MOTION ON A CITY STREET. ROAD SURFACE WAS SMOOTH. NO BUMPS, POTHOLES OR RAILROAD TRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230541July 9, 2019
SUSPENSION
DRIVER SIDE FRONT COIL SPRING BROKE WHILE VEHICLE IN MOTION ON A CITY STREET. CLUNKING SOUND HEARD THEREAFTER FROM SAME AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219535June 12, 2019
AIR BAGS, SUSPENSION
MY FRONT LEFT SUSPENSION COIL JUST BROKE WHILE DRIVING OVER A SEWER COVER ON A SIDE STREET. THE FRONT LEFT END OF MY CAR DROPPED A NOT AND A METAL PIECE OF COIL FLEW OUT FROM THE BOTTOM OF MY CAR WHICH I RECOVERED. I SEE THIS IS AN ISSUE THAT HAD A RECALL, ALSO NEVER GOT THE AIRBAG RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217827June 4, 2019
LATCHES/LOCKS/LINKAGES, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE LOCKS WERE NOT WORKING ON THE HATCHBACK. WHILE THE VEHICLE WAS IN MOTION, THE LOCKS WOULD LOCK AND UNLOCK WITHOUT THE CONTACT DOING ANYTHING. ALSO, THE ODOMETER AND FUEL GAUGE WERE FLICKERING AND NOT PROVIDING A CORRECT READING. THE VEHICLE WAS TAKEN TO CAR-MART OF TEXARKANA (3015 SUMMERHILL RD, TEXARKANA, TX 75503, (903) 792-4298) WHERE IT WAS RECOMMENDED THAT THE LOCK MOTOR BE REPLACED. THE DEALER STATED THAT THEY WOULD REPAIR THE ODOMETER, BUT ADMITTED THAT THEY BASICALLY ROLLED IT BACK. THE CONTACT ALSO STATED THAT THE MILEAGE READING CHANGED TO TIME. THE VEHICLE WAS PURCHASED IN MARCH OF 2019. SHORTLY AFTER PURCHASING THE VEHICLE, THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. SHE TOOK THE VEHICLE TO AN UNKNOWN NISSAN DEALER TO HAVE THE RECALL REPAIR COMPLETED. THE CONTACT MENTIONED THAT THE DEALER DID NOT LET HER SEE THE PAPERWORK FOR THE SALE UNTIL AFTER SHE SIGNED FOR THE PURCHASE. THE FAILURE MILEAGE WAS 113,329. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196773April 16, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING 30 MPH, THE CONTACT HAD DIFFICULTY CONTROLLING THE VEHICLE. THE VEHICLE BEGAN TO LEAN TO THE LEFT, WHICH MADE IT DIFFICULT TO STEER. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SPRING BECAME FRACTURED FROM THE BEARING. THE DEALER AND MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *BF CONSUMER STATED PHOTOGRAPHS OF THE COIL SPRING ARE ENCLOSED FRONT LEFT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196482April 15, 2019
SUSPENSION
THE PARTICULARS: - BROUGHT MY VEHICLE INTO A NISSAN DEALERSHIP ON 25-JAN-2019 TO HAVE THEM HANDLE WORK RELATED TO THEIR AIR-BAG RECALL - NISSAN ALSO HAD A RECALL PROGRAM RELATIVE TO ITS FRONT-END SUSPENSION SPRINGS, HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2015/RCLRPT-15V573-4667.PDF - ON 21-AUGUST-2018, ONE OF MY SUSPENSION COILS HAD COMPLETELY ERODED AND THE OTHER COIL WAS CLOSE TO FULLY ERODING. THANKFULLY, THE WORN-OUT COILS WERE NOTICED WHILE THE CAR WAS NOT ON ANY ROADWAY. - 8/21/2018 WAS A TUESDAY. MY SUPERVISOR WAS FINE IN ALLOWING ME TO WORK REMOTELY THEN WHILE AN INDEPENDENT MECHANIC MADE THE NECESSARY REPAIRS, RELATIVE TO NHTSA 15V-573. - WHEN I HAD SET UP MY APPOINTMENT WITH THE DEALERSHIP IN MID-DEC., 2018 (FOR 1/25/19), I WAS TOLD BY THE NISSAN ON-SITE REPRESENTATIVE THAT REIMBURSEMENT FOR MY UPFRONT EXPENSES TIED TO THE WORK ON THE SUSPENSION-COIL (NHTSA) RECALL SHOULD NOT BE A PROBLEM. IT WAS JUST HER LOCATION COULD NOT FACILITATE THE REIMBURSEMENT. FISCALS ARE HANDLED BY NISSAN'S CORPORATE OFFICE. - ON 25-JAN-2019, THE NISSAN MECHANICS TOOK PHOTOS OF THE NEW COILS, IN ORDER FOR THE NISSAN CORPORATE OFFICE TO HAVE THAT PROOF. - ALAS, AFTER A SERIES OF EMAILS (WHICH I ALL HAVE) AND PHONE CALLS WITH NISSAN'S CORPORATE OFFICE, THEY CHOSE TO DENY ME ANY REIMBURSEMENT FOR A MANUFACTURER DEFECT, PER NHTSA'S 15V-573. - SO, NISSAN'S DEFECT AND RECALL HAS ME OUT OF > $1,100, THUS COSTING ME FOR THEIR DEFECT! - THEIR INTERNAL CALL-CENTER, BASED IN 0NTARI0, CLOSED CASE ON 2/11/19, WHEN NISSAN'S CORPORATE OFFICE TOLD ME THEY COULD NOT MAKE REIMBURSEMENT BECAUSE THE INDEPENDENT MECHANIC DID NOT HAVE THE WORD, "COIL" WRITTEN ON THE WORK ORDER / RECEIPT! - NISSAN SENT ME, THE CUSTOMER, INTO MINION MODE WITH THEIR DEFECT. IT IS NOT EXISTING CAR OWNERS' FAULTS NISSAN CANNOT GET NEW OWNERS TO MAKE THEIR PAYMENTS! THIS FLEECING MUST NOT HAPPEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192424March 29, 2019
AIR BAGS, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING 20 MPH, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE STEERING WHEEL AREA OF THE CONTROL PANEL. THE CONTACT ALSO HEARD AN ABNORMAL POPPING SOUND. SHORTLY AFTER, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT SPUN OUT OF CONTROL AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT A NEW FRONT BUMPER NEEDED TO BE INSTALLED AND DENTS ON THE REAR PASSENGER DOORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11174516February 5, 2019
SEATS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE LEVER TO RECLINE THE DRIVER'S SEAT BACK AND FORTH WAS FAULTY. THE SEAT WOULD RECLINE ON ITS OWN. THE CONTACT TOOK THE VEHICLE TO CHAMPION NISSAN (24111 CREEKSIDE RD, VALENCIA, CA 91355, (855) 995-7915), BUT THE DEALER REFUSED TO ACKNOWLEDGE THE FAILURE. THE MANUFACTURER DIRECTED THE DEALER TO REPLACE THE SEATS TWICE. THE FAILURE RECURRED TWICE BECAUSE IT WAS NOT THE SEATS, BUT THE LEVER MECHANISM THAT WAS FAULTY. THE CONTACT REQUESTED TO HAVE THE SEATS AND LEVER REPLACED; HOWEVER, THE DEALER AND MANUFACTURER STATED THAT IT WOULD BE AT THE CONTACT'S EXPENSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173748February 3, 2019
STRUCTURE:BODY, SEAT BELTS, UNKNOWN OR OTHER
I HAD ON THE HEATER, I WAS DRIVING ON THE FREEWAY AND MY CAR STARTED TO SHAKE THERE WAS A BURNING SMELL A LOUD POP SOUND AND THEN I SPAN OUT OF CONTROL INTO A DITCH. I WAS LIVING IN SACRAMENTO, CA ABOUT TO GET OFF THE HIGHWAY TO PICK SOMEONE UP FROM THE AIRPORT. IT WAS RAINING, BUT NOT HARD AT ALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164012December 29, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
PRIOR TO BEING APART OF THE TAKATA INFLATOR RECALL, I DID NOT REALIZE THAT CITIZENS COULD REPORT ERRONEOUS AND DANGEROUS PART FAILURES IN THEIR AUTOMOBILES PRIOR TO A DANGEROUS INCIDENT. HAVING GONE THROUGH THE TAKATA RECALL, I AM NOW A MORE AWARE CONSUMER AND WANT TO REPORT AN INCIDENT INVOLVING FAILING DOOR ASSEMBLIES ON NISSAN VERSA HATCHBACK'S. THE RIGHT FRONT DOOR LOCK ACTUATOR FAILED ON MY 2010 NISSAN VERSA HATCHBACK SEVERAL YEARS AFTER OWNERSHIP. IT IS UNCLEAR IF THIS HAPPENED DURING OR AFTER DRIVING, BUT IT WAS DISCOVERED WHEN THE CAR WAS STATIONARY. I HAVE BEEN TOLD BY NISSAN THAT THE DOOR LATCH ASSEMBLY NEEDS TO BE REPLACED IN ORDER FOR THE HATCH BACK DOOR IN THE REAR TO OPEN. THE UNLOCK SIGNAL EVEN WHEN THE DOORS ARE UNLOCKED IS NOT BEING SENT TO THE TAILGATE. A FAILURE TO DESIGN AND MANUFACTURE HIGH-QUALITY DOOR LATCH IS NOT A CONSUMER OR CUSTOMER ERROR. ADDITIONALLY, OTHER AUTO COMPANY'S LIKE FORD HAVE RECALLED THEIR DOOR ASSEMBLIES, BECAUSE ANY WEAKNESS IN A DOOR ASSEMBLY CAN CAUSE THE DOOR TO OPEN WHILE DRIVING AND POSES A RISK TO THE PASSENGERS OR DRIVERS. FORD STATED THAT "SHOULD A CUSTOMER BE ABLE TO OPEN AND CLOSE THE DOOR WITH THESE CONDITIONS, THE DOOR MAY APPEAR CLOSED, BUT THE LATCH MAY NOT FULLY ENGAGE THE DOOR STRIKER WITH THE POTENTIAL THAT THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY." THE NHTSA NEEDS TO LOOK INTO THE NISSAN ACTUATOR ISSUE. IT IS A RISK FOR PEOPLE RIDING AND DRIVING NISSANS AND ALSO A LIABILITY TO THE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163886December 28, 2018
SERVICE BRAKES, STEERING, WHEELS
STEERING WHEEL WOULD MOVE BUT THE WHEELS WOULD NOT THE BREAKS DON'T WORK EVEN IF REPLACED. CAR IS TOTALED NOW.JUST BECAUSE IT'S THERE ANYONE WOULD MOVE BUT THE TIRES WOULDN'T NOTHING ELSE WAS WRONG WITH THE CAR. THE BREAKS ARE NEW. IT IS LIKE THE CARE JUST SHUT DOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11163622December 27, 2018
ELECTRICAL SYSTEM, ENGINE, WHEELS
SENSOR IN FRONT TIRE (LIGHT KEEPS COMING ON) , ALSO ENGINE LIGHT WITH CODE P1421( COLD START CONTROL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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