Nissan Quest Complaints
2,121 consumer complaints on file.
- #713085October 10, 1999TIRES
TREAD OF TWO TIRES SEPARATED AT ABOUT 55,000 MILES. TREAD WERE STILL DEEP.( DOT NUMBER: TIRE SIZE: P205/75R15 )
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #713063October 9, 1999STRUCTURE:BODY:DOOR
NO SUMMARYLISTED FOR ABOVE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #713020October 8, 1999VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN AN 94 NISSAN QUEST MINIVAN. THE POWER DOOR LOCK KEEP LOCKING BY ITSELF INTERMITTENTLY (WHEN THE VAN IS RUNNING, OR WHEN THE THE DOOR IS CLOSING, OR WHEN THE I TOUCH THE DOOR HANDLE TO OPEN, OR WHEN I TURN THE KEY TO UNLOCK/OPEN THE DOOR.)I'D BEEN COMPLAINED THIS TO NISSAN CORPORATION, NISSAN DEALERS SINCE 1995. I BROUGHT THE CAR TO VARIOUS DEALERS FOR REPAIR ON ADVICE FROM NISSAN CONSUMER AFFAIRS OFFICE (1-800-NISSAN-1) AND WASTED SO MUCH OF MY TIME JUST TO SIT ALL DAYS WAITING FOR THE FAMILIAR RESULTS: CAN NOT DUPLICATE; CAN NOT FIX. EVEN THOUGH THE DOOR LOCK BY ITSELF IN FRONT OF THE SERVICE MANAGERS. THEY ARGUMENTS: IT MUST LOCKS ITSELF IN FRONT OF THE MECHANICS AND MUST DOES IT EVERY TIME ( I NOT ALLOWED IN MECHANIC'S AREA.) FINALLY, AFTER SPENT SO MUCH OF MY TIME IN VARIOUS DEALER'S SERVICE WAITING ROOMS, A DEALER FIXED IT IN LATE 1997 WITH I PAY $50.00 COPAY BECAUSE "OUT OF WARRANTY PERIOD". NOW THE PROBLEM IS BACK, THE POWER DOOR KEEP ACTIVATING ON IT OWN. I BROUGHT IT BACK TO THE SAME DEALER AND THEY REFUSED TO SERVICE IT WITH THE SAME ARGUMENT AS BEFORE: CAN NOT DUPLICATE, CAN NOT FIX.I HAVE A GOLD EXTENDED WARRANTY ISSUED BY NISSAN CORPORATION FOR SEVEN (7) YEARS COVER BUMPER TO BUMPER (1994-2000). IT SEEMED AS JUST IS A PIECE OF WORTHLESS PAPER! IT COVERS NOTHING AND ENFORCES NOTHING. IN ADDITION TO THE INJURY, NISSAN CORPORATION'S CONSUMER AFFAIRS TOLD ME THAT THE WARRANTY SERVICE IS THE DEALERS RESPONSIBILITY NOT NISSAN. I AM REALLY FRUSTRATED. ARE THERE ANY THING ELSE THAT I CAN DO TO GET THIS FIX???HELP.THANK YOU VERY MUCH. MY EMAIL: [email protected]
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #850195October 7, 1999ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE BOLTS THAT HOLD THE EXHAUST PIPE ONTO THE MANIFOLD BROKE, CAUSING EXHAUST TO LEAK FROM THE VEHICLE. THE DEALER HAS REPAIRED THE VEHICLE. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #850128October 6, 1999STRUCTURE:BODY:DOOR
THE POWER LOCKS LOCKED ON THEIR OWN ONCE THE DOOR WAS SHUT. ALSO, AT TIMES THE KEY WILL NOT UNLOCK THE LOCKS. THIS HAS CAUSED CONSUMER TO LOCK THE KEYS IN THE VEHICLE NUMEROUS TIMES. DEALER HAS BEEN CONTACTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #712899October 6, 1999VISIBILITY:REARVIEW MIRRORS/DEVICES
NO SUMMARY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #849823October 4, 1999STRUCTURE:BODY:DOOR
THE ELECTRONIC DOOR LOCKS MALFUNCTIONED, WHICH AUTOMATICALLY LOCKED THE DOOR. COMMON PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #849697October 1, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS BRAKE LIGHT CAME ON AFTER PRESSING BRAKES LIGHTLY. WOULD NEED MORE PRESSURE FOR BRAKE PEDAL TO STOP VEHICLE. TAKING VEHICLE TO BE CHECKED BY MECHANIC. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #849561September 30, 1999STRUCTURE:BODY:BUMPERS
WHEN DRIVING AT ANY SPEED FRONT AND REAR BUMPERS ARE MOVING UP AND DOWN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #712372September 28, 1999VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN TRYING TO UNLOCK CAR FROM INSIDE USING POWER LOCKS ON BOTH PASSENGER SIDE AND OR DRIVER SIDE , POWER LOCKS WOULD AUTOMATICLLY RE-LOCK DOORS MAKING EXITING VAN IMPOSSIBLE. ALSO AFTER HEAVY RAIN I WOULD GET IN VAN AND FIND CARPET SOAKED IN FRONT PASSENGER SIDE. ALSO WOULD GET SOAKED IF DRIVING IN RAIN. PASSENGER SIDE DOOR OR WINDOW WAS NOT OPENED TO LET WATER OR RAIN IN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #712309September 27, 1999ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
A CYLINDER HEAD BOLT SNAPPED, SENDING PART OF THE WASHER INTO THE CAMSHAFT, SEIZING IT AND STRIPPING THE TIMING BELT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT A HEAD BOLT ON THE OPPOSITE CYLINDER HEAD HAD SNAPPED AT SOME TIME IN THE PAST, BUT CAUSED NO DAMAGE. COST OF REPLACING ALL THE BOLTS AND HEAD GASKETS, AND RE-MACHINING THE CYLINDER HEADS WAS $1643. WE COULD HAVE REPLACED THE CAMSHAFTS BECAUSE THE GUIDE PINS HAD BEEN DAMAGED, BUT THE DEALER ADVISED AGAINST IT BECAUSE THE EXTRA COST WAS OF MARGINAL BENEFIT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #712010September 24, 1999VISIBILITY:REARVIEW MIRRORS/DEVICES
BOTH OUTSIDE MIRRORS VIBRATE, MAKING IT DIFFICULT TO SEE. HAPPENS AT ALMOST ANY SPEED. QUESTIONED DEALER MANY TIMES ("NO FIX AVAILABLE"). -KS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #712032September 24, 1999POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH THE ENGINE OFF/KEY REMOVED, ON A SLIGHT BACKWARD INCLINED HILL. CAR WAS OBSERVED TO MOVE BACKWARD SEVERAL INCHES, THEN STOP. THIS HAPPENED SEVERAL TIMES. TWO PEOPLE RUSHED TO TRY TO GET INTO UNOCCUPIED CAR TO APPLY BRAKE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #848600September 23, 1999LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING VEHICLE AT VARIOUS SPEEDS THE DOOR AJAR LIGHT & DOME LIGHT WOULD COME ON & STAY. THE SLIDING DOOR WOULD COME OPEN IN FIRST POSITION ,BUT NOT ALL THE WAY. HAS HAPPENED WHEN THE DOOR WOULD BE LOCKED. THIS HAPPENED EVERY DAY. NO MATTER IF DOOR WAS LOCKED/UNLOCKED. SOMETIMES COULD BE LOCKED OUT OF VEHICLE. BEEN TO DEALER & MECHANIC REPLACED THE LOCK ASSEMBLY. #98B23 SERVICE BULLETIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #711883September 23, 1999EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:DOOR
AIR CONDITONER FAILURE DUE TO POOR DESIGN OF UNDERCARRIAGE COULD LEAD TO FIRE. SLIDING DOORS CONSTANTLY JAMS AND COULD RESULT IN REAR SEATED PEOPLE TRAPPED IN CAR AS A RESULT ON ANY ACCIDIENT AS THIS IS THE ONLY MEANS OF EGRESS FORM THE CAR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #848402September 22, 1999ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 45 MPH AND WITHOUT PRIOR WARNING VEHICLE STALLED AND THEN DIED OUT. CONSUMER WAS ABLE TO GET OFF THE ROAD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #711774September 22, 1999ELECTRICAL SYSTEM:IGNITION
DISTRIBUTOR SHAFT SNAPPED. DEALER AGREED IT WAS DEFECTIVE, BUT REFUSED WARRANTY REPAIR OR ADJUSTMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #711847September 22, 1999STRUCTURE:BODY:DOOR
DOOR LOCKS ACTIVATE/DEACTIVATE AUTONOMOUSLY. DEALER INDICATES FAILED ACTUATOR AND CHARGES $160 TO REPLACE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #711848September 22, 1999VISIBILITY:WINDSHIELD WIPER/WASHER
REAR WIPER FAILS TO MOVE/RETURN TO PROPER POSITION WHEN USING KEY ON LIFTGATE TO OPEN GLASS. DEALER CHARGED ~$350 TO REPLACE MOTOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #711849September 22, 1999ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
OXYGEN SENSOR CAUSING "CHECK ENGINE" LIGHT TO ILLUMINATE. CHANGE ONCE UNDER WARRANTY AND ONCE AFTER WARRANTY EXPIRED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0